Complaints jobs in Cheadle HulmeCreate job alerts

Join our exciting new insurance venture and help shape the future of pet protection! Were looking for a passionate and experiencedTraining & Quality Leadto drive excellence across our operational teams in our Insurance business - from sales and service to claims and complaints. Youll design en...

About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alik...

Branch Team Manager Driving Excellence in Legal Services Location: Oxford, Birmingham or Ipswich| Salary: £35,000 - £50,000 Per Annum + Bonus About Us Redefining the Future of Legal Services At Right Legal Group, we are reshaping legal services to be clear, accessible, and truly clien...

Are you ready to make a difference as a General Manager in a luxury care home setting? Our client, a prestigious care provider, is seeking a passionate and people-focused General Manager to lead a thriving care home near Leamington Spa. If you're driven by delivering exceptional person-centred ca...

An established and socially responsible housing provider is looking to recruit two Damp & Mould Surveyors to support its commitment to providing safe, healthy, and well-maintained homes across Hampshire. The organisation takes a proactive approach to property condition and customer wellbeing, wi...

Electrical Engineering Product Manager Location: Hybrid (Ansty or London) Salary: Up to £75,000 + Up to 20% bonus Outsource UK is recruiting on behalf of a major UK retailer for a UK Electrical Engineering Product Manager with extensive experience in electrical products. This is a critical leader...

Quick Snapshot: Job Title:Complex Care Coordinator Location: Denton, Greater Manchester Salary: Up to26K (+ On Call Payments and Bonus) Contract: Full-Time, Permanent Are you looking for a rewarding job where you can make a difference to people's lives? Well then, being a Com...

Job Title: Technical Compliance Manager Location: St Austell Job Type: Full-Time, Permanent Salary: Competitive, based on experience Overview: An exciting opportunity has arisen for a highly motivated and experienced Technical Compliance Manager to lead the compliance function at a busy product...

Role: Service ManagerSalary: up to £45,000 + PackageHours:Twilight hours (Start time between 15:0017:00; flexible end time, approx. midnight), Mon-Fri plus on-call About the Role We are looking for a proactive and dynamic Service Manager to lead and support an engineering team. Based in London, t...

Customer Voice and Complaints Manager.

A Fantastic opportunity has arisen for a Customer Voice and Complaints Manager to lead and manage the Customer Voice and Complaints function within the Trust. Customer Voice and Complaints Manager £45,000 per annum Macclesfield Hours: Full-time 37 hours per week Contract: Fixed-term - Maternity l...

To ensure that all client service issues whether verbal or written are acknowledged in line with the complaints procedure.

With full training, smart tools, and a supportive team behind you, you'll resolve complaints efficiently and fairly, all while helping us deliver the exceptional service we're known for. As an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Cust...

A Fantastic opportunity has arisen for a Customer Voice and Complaints Manager to lead and manage the Customer Voice and Complaints function within the Trust. Customer Voice and Complaints Manager.

Job Description Customer Voice and Complaints Manager £45,000 per annum Macclesfield Hours: Full-time 37 hours per week Contract: Fixed-term - Maternity leave cover, expected duration of 14 months.

As an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in Compliance and Quality Assurance. With full training, smart...

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Complaints Specialist (Investments). As part of ther continued journey, they're offering the opportunity for a Complaints Specialist (I...

Managing complaints workflow, handling multiple complaints at a time to ensure they are processed within regulatory timescales. A financial planning business are looking to hire a Complaints Specialist to investigate and resolve and servicing complaints in an accurate and timely manner, achieving...

Leading our Complaints, Retentions, and Reviews teams, you will champion the customer experience—handling complex complaints with empathy, supporting retention strategies, and surfacing feedback for continuous improvement. Develop retention strategies and resolve complaints empathetically and eff...

As a Complaints Specialist, you'll take ownership of customer complaints, investigating, resolving, and escalating complaints when necessary, as well as prove feedback and recommendations to improve processes and workflows. Put simply, our Complaints Specialists are the customer problem solvers o...

As a Corporate Complaints Data Analyst, you will support the Corporate Complaints Manager in designing, implementing, and maintaining a comprehensive Power BI dashboard to consolidate and visualize complaints data across all product franchises. Collaborate with the Corporate Complaints Manager to...

PSD Alliance Complaints Handler / Investigator. The purpose of the role is to enable Dorset and Devon and Cornwall Police to comply with the complaints handling and investigative requirements introduced on the 1st February 2020. Review and resolve public complaints, by engaging with complainants ...

Join us as a Customer Relations Officer - Complaints at Barclays, where you'll play a crucial role in ensuring customer satisfaction by effectively managing and resolving complaints. To be successful as a Customer Relations Officer - Complaints, you should:. Be comfortable in handling customer co...

Conducting thorough and supportive investigations into all feedback and complaints. Complaints Manager (3 x Positions). Delivering a customer-centered approach to handling feedback and complaints.

The Complaints team handles a diverse range of sensitive enquiries and complaints via incoming and outgoing telephone calls, face to face contact, web forms and emails. As Performance & Complaints Support Officer, you will work as part of a friendly and supportive team who are the first point of ...

The Complaints Specialist is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. To be considered for the role of Complaints Specialist, you must have:. As a Complaints Specialist you will:.

As a Complaints Specialist, you'll take ownership of customer complaints, investigating, resolving, and escalating complaints when necessary, as well as prove feedback and recommendations to improve processes and workflows. Put simply, our Complaints Specialists are the customer problem solvers o...

Managing escalations and coaching colleagues to resolve complaints at an earlier stage, identifying training needs to ensure we learn and grow. Attention to detail is key, maintaining accurate records of all complaints and their outcomes. Pulling together complaints and satisfaction data, into in...

Previous experience of complaints handling would be highly desirable. In this role, you’ll manage the full complaints process from start to finish, ensuring outstanding customer service throughout. You’ll coordinate and resolve complaints using our query management system, from initial assignmen

As Our Complaints Administrator You Will. To Succeed As Our Complaints Administrator, You Will Have. Complaints handling or administration, preferably in a healthcare background.

Pulling together complaints and satisfaction data, into insightful reports which evidences effectiveness, trends and learnings. At least 1 year working within a complaints or customer service/experience role, with good written and spoken communication skills. Confidence in speaking to players and...

The Complaints Specialist is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. Our client, within Financial Services, is looking for a Complaints Specialist to join their fast-paced, exciting te...

This is a critical role within their new Complaints Centre of Excellence, focusing on high-volume, high-risk complaints and Housing Ombudsman cases. Provide expert guidance to senior managers and directors on resolving business-significant complaints. Collaborate cross-functionally to drive conti...

Job Title: Complaints Investigator. The successful candidates will need to hit the ground running with minimal training and take full ownership of complaints from start to resolution, while maintaining excellent service standards. Investigate and resolve complaints in line with regulatory framewo...

The Complaints Specialist is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. As a Complaints Specialist you will:. Investigate a variety of complaints thoroughly and impartially ensuring that ...

Handling complaints across phone, email & web. Complaints handling or customer service experience. Get notified about new Complaints Manager jobs in.

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Dundee, Perth, Sloy, Oban, Argyll & Bute.Permanent | Full Time| Flexible working options available.As a Protection Field Engineer at SSEN Transmission, you'll be instrumental in achieving Net Zero.This ...

Pick out the complaints points you would address if you were handling this. Complaints Advisor (Tuesday - Saturday 37. Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final writ...

Are you a Senior Complaints Manager looking for your next contract role? I am currently working with RB Greenwich to recruit a Senior Complaints Manager on a contract basis. Assist in preparing complaints, reviewing service responses, and investigating complex complaints, analyzing evidence and l...

Do you have highly developed communication and analytical skills, sound knowledge of law, framework and rules within the regulation of legal services and experience of writing to high profile stakeholders, such as Members of Parliament? We have a vacancy for a seasoned Senior Complaints and Custo...

Reporting into the LifeSight Complaints Manager, you will be actively responsible for processing complaints and dissatisfaction cases raised with LifeSight. Liaise with internal departments to analyse root causes of complaints and report this into the LifeSight Complaints Manager. This includes i...

Oban, Argyll & Bute and Dunoon.We have a new opportunity for an Operations Engineer to join our team in supporting our Net Zero goals.Reporting directly to the Lead Operations Engineer, you would co-ordinate the safe and efficient delivery of work activities on our transmission network assets.Pla...

Senior Complaints Investigator (Housing) - 12-Month Fixed-Term Contract. Senior Complaints Investigator. This is an excellent opportunity for a confident and empathetic professional to ensure the fair resolution of complaints while driving service improvements across the organisation.

Castlefield Recruitment are currently recruiting a Complaints Officer for a Housing Association based in Merseyside. Manage a caseload of stage 1 and 2 complaints in relation to all service areas across the organisation, primarily repairs. Investigate complaints and respond to the customer within...

Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high quality investigations in order to ensure that an appropriate decision is reached. Actively manage customer complaints. Acknowledge and resolve complaints systematically...

Working with the Customer Care Team, you will handle complaints and queries from clients, manage escalations end-to-end, and focus on client retention. Handle technical and compliance-related complaints, ensuring procedures are followed, and internal contacts are notified of risks.