Complaints jobs in MacclesfieldCreate job alerts

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. Pension Claims / Complaints Specialist | Pension Industry | Remote | £330/day plus retention bonus INSIDE IR35 | 6 month initial contract. You’ll be

Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA &. With a strong culture of customer-centricity and innovation, our client is seeking pa

An established fashion retailer who has become a staple in cities and town across the UK are looking for an assistant store manager in the West Yorkshire area.The company is renowned for delivering excellent customer service and creating a warm and welcoming shopping environment.Candidates will need

This is a fantastic opportunity for a Head of Complaints to continue to enhance a dynamic Complaints function and take the. Head of Complaints - Life & Pensions or Financial ServicesOur client, a large, renowned and specialist Business Process Outsourcing provider, is currently looking to hire a Hea

Quality Assurance and Complaints Handler – Global FinTech - Multiple Hires. Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA &. With a

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. You’ll be responsible for reviewing and resolving consumer complaints against various ranges of Pension products including Defined Benefits, Money Pu

The role of a Motor Complaint Handler is to handle motor finance complaints, including Satisfactory Quality and DCA cases, ensuring fair outcomes in line with FCA and consumer protection regulations. Deliver fair, empathetic, and compliant outcomes for motor finance complaints within FCA-regulated t

Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers. Receiving and logging complaints related to SEND provision.

Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. We have a fantastic new job opportunity for a Stage 2 Complaints Invest

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. We are recruiting to the role of Complaints Officer in our Customer Relations Team within Children's Services. This role would suit an applicant who has previous complaints and or

Embark on a rewarding journey with a renowned corporate brand located in the heart of London as a Complaints Handler for a brand new project. As a Complaints Handler your focus will be on maintaining the integrity of the marketplace by identifying and mitigating fraudulent activities. Previous exper

Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Complaints Manager informed at all times. An understanding of dealing with complaints from the first stage and working within a compl

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

Clinical Standards Lead – Clinical Complaints, Risk and Assurance. Are you passionate about driving clinical excellence, reducing risk, and shaping a culture of safety and transparency? Join us as a CSL – Clinical Complaints, Risk and Assurance and play a pivotal role in enhancing customer exper

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Officers to respond to Members Enquiries and complex complaints by competently investigating and drafting proficient responses to Councillors, MPs and residents in a timely manner. You will ideally have experience responding to Stage 1 complaints and members enquiries. Repairs Resolution Officer - C

We are recruiting for the latest member of our Complaints Team. You’ll be joining the Complaints department, split between our non-regulated (Mortgages and Savings) and regulated (Financial Advice) teams. Managing your own caseload of complaints within regulatory requirements and timescales.

Join United Utilities as a Junior Customer Advisor – Network Enquiries & Complaints. You’ll handle a variety of customer interactions, including basic complaints, service updates, and general enquiries, while learning how to manage more complex cases over time. A genuine interest in helping peop

Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer. Managing of Conduct and Complaints team.

Complaints Handler - Subsidence Claims. Join our Subsidence team as a Complaints Handler, where you'll turn challenges into opportunities and help shape exceptional outcomes for our clients and policyholders.

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. Work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investi

Customer Complaints & Resolution Manager. Compliance leadership team to help reduce future complaints and enhance the overall client experience. You’ll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and em

As a firm we pride ourselves on providing an excellent service to our clients and this is borne out by our TrustPilot Reviews but, as with all professional services providers, we inevitably receive some complaints. We strive to handle all expressions of dissatisfaction and complaints by clients fair

Complaints Handler page is loaded## Complaints Handlerlocations: Chandlers Ford, UK (Home Working)time type: Full timeposted on: Posted Todayjob requisition id: JR100454Complaints HandlerJob Title: Complaints Handler Location: Chandlers Ford/ Remote (Hybrid after 8 weeks onsite tr

What you’ll be doing as a Complaints Advisor. Investigating and resolving written customer complaints, while keeping customers fully updated by phone or in writing.

Working alongside the Concerns and complaints manager, supporting the admin side of the department.

Therefore, acting as an expert resource, the post holder will provide senior leadership for the Complaints team in the co-ordination and delivery of all aspects of complaints management and patient feedback across the Trust. Are you an experienced and compassionate leader with a passion for patient

An exciting opportunity has arisen to join our expanding team at Community Healthcare Partners as an Incident and Complaints Investigator reporting to the Group Head of Customer Experience. As one of our Investigators within the Governance Department, you will be responsible for supporting our opera

To administer records and filing relating to complaints matters including updating the complaints log. As a Complaints Advisor, you will be responsible for managing and resolving client complaints in a professional services setting. Recording and diarising complaints on Case Management systems as ap

The Complaints Officer is a non-customer-facing investigative and administrative role. The successful candidate will primarily assess, evaluate, and process complaints, escalate high-priority issues, and collaborate with other teams to gather information, establish an accurate root cause, and comple

The Client Services Associate - Complaints and Rectifications is responsible for managing client complaints and rectification requests. Job Title** | Client Services Associate - Complaints and Rectifications Location | National Job Type | Permanent Salary | £27,228 - £29,950As a Cl

Complaints officer needed in Harlow.

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Minimum of 2 years experience in a complaints handling role within the financial services industry. Complaints Specialist (Investments).

Respond to, investigate and resolve stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keep the Complaints Manager informed at all times. This role plays a key part in ensuring that complaints are handled efficiently and effectively, managin

Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on an interim basis initially for a

Actively manage customer complaints. Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Complaints experience in Insurance.

You will be the first point of contact for written complaints and enquiries, owning and resolving cases through skilled negotiation and stakeholder engagement. You will communicate clearly and effectively with retailers and internal teams, delivering high‑quality written responses that prevent rep

Parking Dept and Complaints Officer. Evaluate evidence in cases of complaints, member inquiries, or appeals against Penalty Charge Notices (PCN) at the warrant stage. Manage correspondence and stage 1 complaints at the Warrant of Control (WoC) stage.

Proven experience in managing complaints within local government or a similar public sector environment. Team: Complaints & Access to Information. Reporting to: Complaints Team Manager.

Apply to this Complaints & Route Coordinator through this advert. Job Title: Complaints & Route Coordinator (Transport Support). Listen to and log complaints from drivers (e.

Our complaints team is responsible for handling customer complaints in accordance with regulatory requirements, whilst also making sure the customer has the best possible experience during the complaint journey. As a complaints handler, you will see complaints through to conclusion, carrying out tho

Location: 51 Water Lane, Wilmslow, SK9 5AW.Contract: 24 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this rol

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Are you passionate about empowering people to live more independently? At Lifeways, we believe in creating homes for the people we support, not just housing—and.We’re currently looking for dedicated.Whether you’re experienced or just starting out, if you’re compassionate, reliable, and ready

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Are you passionate about empowering people to live more independently? At Lifeways, we believe in creating homes for the people we support, not just housing—and.We’re currently looking for dedicated.Whether you’re experienced or just starting out, if you’re compassionate, reliable, and ready

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com