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Are you ready to drive the future of fleet management? Stuck at a stop sign with nowhere to go? Ready to take the wheel of your next big opportunity? GXO have engineered just the role for you! We are currently seeking a forward thinking and driven individual for the role of Head of Fleet at our flagship Currys site in Newark. In this role, you will provide strategic oversight of the contracts fleet programmes, including a comprehensive fleet replacement strategy for circa 50 tractor units and 250 trailers over the next 5-10 years. Working alongside Currys, GXO central fleet team and other stakeholders, you will be leading the current and future needs of the business to achieve success over the long term. The role is being offered on a full-time, permanent basis. You’ll work on an any 5 from 7 contract between the core hours of 06:00 and 18:00. However, flexibility is essential - this is logistics after all! Pay, benefits and more: You’ll be paid a salary of up to £65,000 - £70,000 per annum depending upon experience, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 60% last year! What you’ll do on a typical day: • Evaluating the policies and procedures of today, to ensure we receive value for money from our service agents and are striking the correct balance between cost and service, • Produce a full and detailed fleet replacement programme, including routes to market to finance the programme, whilst also considering the current and future needs of our customer, • Leading key fleet initiatives, including potential EV introduction and other alternative fuel options - this is an area we are excited to develop in line with our environmental strategy, • Be accountable for the performance of the vendors and address issues and complaints from customers or staff regarding repairer performance promptly and conclusively to the satisfaction of the company and our customers, updating all parties, as necessary, • Leading and working along side your dedicated fleet team - with a team of direct reports What you need to succeed at GXO: • Experience of leading a team - working in, or alongside 3PL’s and maintenance providers, • Both technical and managerial experience in LGV vehicle maintenance/compliance, ideally you will have originally come from a hands on mechanical/service background - as you will be required to provide advice and support the mechanical maintenance team onsite, • A minimum of Level 3 City and Guilds Mechanical qualification or equivalent and CPC holder both desirable, • Strong commercial and financial acumen, ability to work on multiple gainshare projects, • Strong decision making and problem-solving skills with experience in management of fleet budgets and fleet replacement programmes We engineer faster, smarter, leaner supply chains. #LI-LB2 GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement ___ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement #appcastuk

Job Title: Hard FM Compliance Manager, Peterborough, Interim Reference: 462 Summary of the Hard FM Compliance Manager role: Our client is seeking a Hard FM Compliance Manager to oversee statutory and technical compliance across a range of building services disciplines, including electrical, mechanical, ventilation, fire safety, lifts, and water systems. The role involves managing documentation, compliance tracking systems, and audit readiness, while working closely with Hard FM operations, supply chain partners, and client stakeholders to ensure all contractual and regulatory requirements are consistently met. Hard FM Compliance Manager Deliverables / Outcomes (include but are not limited to): • Support management by assisting in the setup of system processes and implementing changes to ensure all contractual compliance requirements are met (primarily focusing on Statutory Compliance Tracking and the associated evidence repository)., • Review subcontractor and in-house team reporting to identify, action, and manage any follow-on works required to ensure compliance., • Assist in the preparation of reports and documentation as required, ensuring confidentiality is maintained at all times., • Work closely with the Operations Manager (Hard FM) to ensure that statutory PPMs are scheduled and completed each month to ensure full compliance., • Engage with the Operations Manager (Hard FM) to ensure the Mechanical, Electrical & Fabric (MEF) team maintains accurate records of completed tasks., • Support the Operations Manager (Hard FM) with compliance-related matters as required, contributing to the development of a streamlined reporting platform for the client., • Compile and maintain compliance reports and trackers, ensuring they are accurate, up to date, and reflect the true compliance status of the contract., • Proactively collaborate with the departmental and MEF teams to establish and maintain processes for managing all statutory compliance matters, including monitoring, auditing, record-keeping, and documentation control. Skills, Experience & Qualifications: • Technical knowledge of Hard FM Systems with a deep understanding of mechanical, electrical and building fabric systems, with a familiarity with PPMs and the ability to interpret technical documentation., • Compliance and regulatory expertise with proven experience of managing statutory and mandatory compliance and skilled in implementing and auditing against compliance frameworks with knowledge of H&S legislation, building regs and permit to work systems., • Performance monitoring and data analysis skills with the ability to review and report on KPI, performance and service delivery, with experience in using management information to drive improvements and skilled in benchmarking and using tools (such as CAFM system) to track performance., • Stakeholder engagement and communication with strong interpersonal skills to liaise with internal and external stakeholders, capable of translating complex compliance requirements into clear operational actions and experience of managing complaints, resolving service issues and supporting governance teams., • Operational and contract management experience overseeing outsourced FM contracts and ensuring SLA adherence with the ability to lead audits, manage documentation and ensure compliance., • SC clearance is essential for this role (this includes an Enhanced DBS check and a thorough verification of your employment history). Location: Peterborough, on-site Travel: Frequent travel between designated operational sites is required as part of this role. Applicants must hold a valid driver's license and have access to reliable transportation. Start Date: Immediate Duration: 6 months Day Rate: Competitive day rate Application Deadline: Open until filled – early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received. * Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support *

Day to day, you'll be: Managing and improving systems to ensure compliance with food safety and customer requirements Ensuring full traceability and investigating any customer complaints Overseeing daily Quality Control checks across production Keeping all specifications and compliance document

SPORTS TEAMWEAR REGIONAL SALES MANAGER This role is mostly based in SOUTH EAST OF ENGLAND £45k + benefits Our client a success sports Teamwear supplier has evolved over the last 20 years from a bespoke sportswear manufacturer into a true sportswear partner. who supplies both bespoke and personalised stock to customers via their website and area sales managers, as well as direct to consumers via personalised online ordering platforms. It is their goal to now increase revenue through these channels and provide outstanding service to individuals who choose their products. They encourage their staff to constantly explore their potential, push boundaries and become the best they can be and believe that their culture offers talented individuals a nurturing environment that promotes personal and professional development. Regional Sales Manager BASED ·SOUTH EAST ENGLAND Ideally located in Southeast England working remotely but able to commute to the head offices in Lancashire frequently PURPOSE OF THE ROLE · To drive sales through account management and new business development, throughout your territory. CORE RESPONSIBILITIES To both work remotely in the field To build and develop the sales across multiple territories, achieve KPI’s and GB Sales Budget by year end. To work alongside the customer service team, to offer excellent service to all customers. To structure a sales plan and execute. To report into the Sales Director on business growth and short falls, in your remit. Contribute ideas and suggestions to the regional managers to help the regions grow. Communicate effectively across the company. To handle any complaints, in a timely constructive manner, to resolve the issue in the best way for the company and the customer. To manage diary effectively, to maximise use of the time in the field and head o ice. To work outside ‘office hours’ to service all customers. Prepare and present sales pitches. Work alongside all departments within to help the development of the company as a whole. KEY ATTRIBUTES Excellent communicator. Confident and people focused personality. Strives to meet targets and deadlines. Enthusiastic and self-motivated – a ‘can do’ attitude. Self-Starter – uses initiative. Strong team player. Be passionate about the role, relish accountability, unswerving in your commitment to deliver high standards and a leader of the brand identity. Desire to work within the sportswear/sports industry. Excellent presentation skills. Able to use O ice – Excel & Powerpoint. Benefits Basic salary Commission Structure Car Allowance Laptop & Phone 25 Days Holiday plus Bank Holidays

A place to create moments that matter.Peterborough, Hybrid (3 days in the office).Monday - Friday between 8am and 6pm.Thousands of families across the country rely on us for a safe, affordable home.And as the housing crisis deepens, the work we do has never been more important.It’s this belief

Are you passionate about delivering exceptional customer service and adept at handling complaints with professionalism and care? A rewarding role awaits as a Customer Complaints Handler for a reputable document storage company in Lutterworth.

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Quality Assurance and Complaints Handler – Global FinTech - Multiple Hires. Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA &. With a

An established fashion retailer who has become a staple in cities and town across the UK are looking for an assistant store manager in the West Yorkshire area.The company is renowned for delivering excellent customer service and creating a warm and welcoming shopping environment.Candidates will need

This is a fantastic opportunity for a Head of Complaints to continue to enhance a dynamic Complaints function and take the. Head of Complaints - Life & Pensions or Financial ServicesOur client, a large, renowned and specialist Business Process Outsourcing provider, is currently looking to hire a Hea

With a strong culture of customer-centricity and innovation, our client is seeking passionate professionals who take pride in delivering fair, timely, and high-quality complaint resolutions as part of the Global Quality Assurance function, driving complaints processes and consistency. As a Complaint

Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. Your background will be in Pensions Complaints and Claims. Reviewing and resolving consumer complaints.

Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer. Managing of Conduct and Complaints team.

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. We are recruiting to the role of Complaints Officer in our Customer Relations Team within Children's Services. This role would suit an applicant who has previous complaints and or

Join United Utilities as a Junior Customer Advisor – Network Enquiries & Complaints. You’ll handle a variety of customer interactions, including basic complaints, service updates, and general enquiries, while learning how to manage more complex cases over time. A genuine interest in helping peop

We are recruiting for the latest member of our Complaints Team. You’ll be joining the Complaints department, split between our non-regulated (Mortgages and Savings) and regulated (Financial Advice) teams. Managing your own caseload of complaints within regulatory requirements and timescales.

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Are you passionate about driving clinical excellence, reducing risk, and shaping a culture of safety and transparency? Join us as a CSL – Clinical Complaints, Risk and Assurance and play a pivotal role in enhancing customer experience and ensuring compliance with Clinical Governance standards acro

The role of a Motor Complaint Handler is to handle motor finance complaints, including Satisfactory Quality and DCA cases, ensuring fair outcomes in line with FCA and consumer protection regulations. Deliver fair, empathetic, and compliant outcomes for motor finance complaints within FCA-regulated t

Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Complaints Manager informed at all times. An understanding of dealing with complaints from the first stage and working within a compl

Experience of working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and complaints would be perfect. You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company��

Account Managers with regard to handling early complaints;. Complaints Manager (Qualified Solicitor England and Wales). Now we’re hiring a Complaints Manager to support our growing team.

Complaints Handler - Subsidence Claims. Join our Subsidence team as a Complaints Handler, where you'll turn challenges into opportunities and help shape exceptional outcomes for our clients and policyholders.

What you’ll be doing as a Complaints Advisor. Investigating and resolving written customer complaints, while keeping customers fully updated by phone or in writing.

Working alongside the Concerns and complaints manager, supporting the admin side of the department.

Receiving and logging complaints related to SEND provision. Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers.

The Complaints Officer is a non-customer-facing investigative and administrative role. The successful candidate will primarily assess, evaluate, and process complaints, escalate high-priority issues, and collaborate with other teams to gather information, establish an accurate root cause, and comple

You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to their customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service. Metic

Repairs Resolution Officer - Complaints (Hybrid) needed in Southwark, £19. Officers to respond to Members Enquiries and complex complaints by competently investigating and drafting proficient responses to Councillors, MPs and residents in a timely manner. You will ideally have experience responding

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Complaints Handler page is loaded## Complaints Handlerlocations: Chandlers Ford, UK (Home Working)time type: Full timeposted on: Posted Todayjob requisition id: JR100454Complaints HandlerJob Title: Complaints Handler Location: Chandlers Ford/ Remote (Hybrid after 8 weeks onsite tr

Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. We have a fantastic new job opportunity for a Stage 2 Complaints Invest

To administer records and filing relating to complaints matters including updating the complaints log. As a Complaints Advisor, you will be responsible for managing and resolving client complaints in a professional services setting. Recording and diarising complaints on Case Management systems as ap

Therefore, acting as an expert resource, the post holder will provide senior leadership for the Complaints team in the co-ordination and delivery of all aspects of complaints management and patient feedback across the Trust. Are you an experienced and compassionate leader with a passion for patient

An exciting opportunity has arisen to join our expanding team at Community Healthcare Partners as an Incident and Complaints Investigator reporting to the Group Head of Customer Experience. As one of our Investigators within the Governance Department, you will be responsible for supporting our opera

Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on an interim basis initially for a

The Client Services Associate - Complaints and Rectifications is responsible for managing client complaints and rectification requests. Job Title** | Client Services Associate - Complaints and Rectifications Location | National Job Type | Permanent Salary | £27,228 - £29,950As a Cl

Complaints officer needed in Harlow.

Embark on a rewarding journey with a renowned corporate brand located in the heart of London as a Complaints Handler for a brand new project. As a Complaints Handler your focus will be on maintaining the integrity of the marketplace by identifying and mitigating fraudulent activities. Previous exper

You will be the first point of contact for written complaints and enquiries, owning and resolving cases through skilled negotiation and stakeholder engagement. You will communicate clearly and effectively with retailers and internal teams, delivering high‑quality written responses that prevent rep

You will liaise with contractors and internal departments to thoroughly investigate complaints, gather evidence, provide clear, detailed responses to customers, seek feedback, and resolve complaints within set timescales to enable continuous service improvement. Complaints Resolution Partner, Guardi

Job Title: Complaints & Route Coordinator (Transport Support). Listen to and log complaints from drivers (e. Keep clear records of all complaints and how they were resolved.

Get notified about new Complaints Handler jobs in. Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high quality investigations in order to ensure that an appropriate decision is reached. Actively manage customer complaints.

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Requirements of the Complaints Specialist (Investments):. Minimum of 2 years experience in a complaints handling role within the finan

One of my local government clients is seeking an experienced and highly capable Senior Complaints Officer for an initial three-month assignment. This is a critical role within the council, managing and overseeing complex corporate (non-statutory) and statutory complaints, ensuring high standards of

Parking Dept and Complaints Officer. Evaluate evidence in cases of complaints, member inquiries, or appeals against Penalty Charge Notices (PCN) at the warrant stage. Manage correspondence and stage 1 complaints at the Warrant of Control (WoC) stage.

Respond to, investigate and resolve stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keep the Complaints Manager informed at all times. We have an exciting opportunity for a Complaints Handler to join our team. This role plays a key part i

Our complaints team is responsible for handling customer complaints in accordance with regulatory requirements, whilst also making sure the customer has the best possible experience during the complaint journey. As a complaints handler, you will see complaints through to conclusion, carrying out tho