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The Complaints Resolution Officer is responsible for managing and resolving customer complaints in a timely, fair, and effective manner. Investigate and resolve customer complaints in accordance with bphas policies and the Housing Ombudsmans Complaint Handling Code. Liaise with internal departments

The Complaints Resolution Officer is responsible for managing and resolving customer complaints in a timely, fair, and effective manner. Maintain accurate records of complaints and outcomes. Investigate and resolve customer complaints in accordance with bpha’s policies and the Housing Ombudsman’

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service an

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. You must have experience in handling student complaints or appeals and in maintaining accura

Cleaner - Part Time - Huntington.At Prezzo, we're committed to more than just crafting outstanding food-we're focused on building better careers and creating better moments for everyone.We believe in helping you grow professionally, while ensuring every shift is filled with passion and excitement.Pr

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

Activities Assistant - Care Home - Burwash.As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests th

As a Complaints & Redress Case Manager, you’ll work across both the Complaints and Client Redress teams, reporting to the Senior Complaint Manager and the Senior Client Redress Manager as appropriate. Complaints & Redress Case Manager. We’re excited to announce an opportunity to join our Risk &

Fluent German Speaker? Enjoy Working From Home ? Enjoy working with customers ? Then this opportunity Customer Care Advisor role is for you!!!! This market leader award winning developer of organic wellness products is looking for people to join their German Customer Care team as a Customer Care

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

We are looking to recruit a Complaints Team Leader to join our team at our Basildon Complaints Team, from our office at Basildon. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Handling stage 1, s

The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. Within the Patient Safety and Governance Department, the role involves receiving and processing all claims, inquest

Hours of work will be Monday to Friday 8:00am – 5:30pm This position will be based at our facility in Biggleswade on the new Stratton Business Park.Responsibilities will include: 1.Inbound and outbound calls to customers and our Internal Branches.Processing customer’s website placed orders

Ensure that all complaints have been full investigated and addressed and that any customer harm is captured and acted upon. Support the Complaints Team Leader/ Assurance & Reporting Manager to resolve any issues accurately, proactively and in a timely and professional manner, making recommendations

Are you a German speaker looking for a fully remote role? Our global clients is now recruiting for a German Speaking Customer Service Advisor with full training provided - no experience required! As a German Speaking Customer Service Administrator it will be your responsibility to work with client

The role of a Motor Complaint Handler is to handle motor finance complaints, including Satisfactory Quality and DCA cases, ensuring fair outcomes in line with FCA and consumer protection regulations. Deliver fair, empathetic, and compliant outcomes for motor finance complaints within FCA-regulated t

A Great Opportunity working for a market leader within distribution.Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team.My client is looking for Customer Service Advisors to join

Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator. Insurance Complaints Investigator.

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. Experience in complaints handling within financial services. Register and log complaints accurately, maintaining up-to-date records.

Hybrid Customer Care Advisor (6 Month Contract) | £28,000 Location: Hybrid - 2- 3 days office-based, 2 days remote We're looking for an experienced Customer Service professional to join a growing business that prides itself on delivering an outstanding customer experience.As part of the Customer C

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Our complaints service is growing, and we're looking for experienced colleagues to join us in delivering excepti

Job type: Permanent, Full time Hours: 40 hours per week, Monday to Friday, 08.Benefits: 30 days per annum rising to 23/25 days on length of service including bank holidays, Employee referral scheme, discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selec

As a Complaints & Redress Case Manager, you’ll work across both the Complaints and Client Redress teams, reporting to the Senior Complaint Manager and the Senior Client Redress Manager as appropriate. We’re excited to announce an opportunity to join our Risk & Compliance Team as a Complaints & R

Customer Service Administrator Advisor - Paid Focus Group Online Panelist - Remote Part Time or Full Time Work At Home Position.Are you a customer service administrator advisor looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nat

This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service and performance. Managing all aspects of the

Customer Service Advisor / Customer Service Executive required to join a manufacturing company based near Bedford.The successful Customer Service Advisor will support internal operations by handling customer enquiries, processing orders, and ensuring smooth communication between departments to maint

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following:

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. What You'll Bring To The Complaints Manager Role. Demonstrable experience in a Complaints or Customer Relations role within the Insurance indust

As Customer Service Advisor, your new role will involve: Being a point of contact for all customers throughout the UK providing over the phone and email advice and support Taking ownership and resolving escalations, queries, issues and complaints, effectively and efficiently via phone and e-ma

The role of Complaints Works Coordinator will include:.

What You'll Do: Manage and process sales orders, confirmations, invoices, and purchase orders Provide exceptional support to customers, via phone and email Work to internal timelines to ensure timely order fulfilment Investigate and resolve customer inquiries and complaints Manage data and document

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Part time Hindi speaking Customer Service Advisor - 20 hours per week - Office based Indian alcoholic drinks company is seeking an experienced part time Hindi speaking Customer Service Advisor to support their Sales team at their offices near London Bridge.This is an ongoing part time (20 hours)

Complaints experience in Insurance. Experience handling complaints in a Mobile phone industry would be advantageous. Get notified about new Complaints Handler jobs in.

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

The Complaints Officer is a non-customer-facing investigative and administrative role. The successful candidate will primarily assess, evaluate, and process complaints, escalate high-priority issues, and collaborate with other teams to gather information, establish an accurate root cause, and comple

Job Title: German Customer Service Team Leader Location: Hybrid - Office location St Neots, Cambridgeshire.Successful International company are looking for German speaking Customer Service Team Leader.Fluent German Customer Service Team Leader is required to deliver the highest levels of service ex

As Head of Complaints, you will take overall responsibility for the effective management, oversight, and resolution of complaints across the firm. Proven track record of managing a complaints team and influencing at senior management level. You will ensure that all complaints are handled fairly, pro