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Sabert Corporation UK is a leading player in the manufacturing of high-quality food packaging, disposable tableware, and sustainable solutions. With over 40 years of expertise, we develop innovative products that combine performance, aesthetics, and environmental responsibility. Joining Sabert means becoming part of a fast-growing international company committed to eco-responsible innovation, where our teams play a key role in our collective success. Together, we enhance the presentation of our customers’ products while building a more sustainable future. Sabert makes food look great! DEPARTMENT MISSION The Customer Care position is an integral part of the Supply Chain Department, whose mission is to deliver a high level of customer satisfaction through the optimal coordination of logistics resources, production planning, and product procurement. The role plays a key part in ensuring professional, responsive customer service while maintaining strict control over costs and inventory across the entire supply chain. By acting as a central interface between customers and internal operations, this position directly supports efficiency, reliability, and service excellence throughout the end-to-end chain. RESPONSABILITIES • You supervise and optimize the entire order cycle, from receipt to delivery providing support on invoicing and payment matters solely in the event of discrepancies or issues, • You are proactive in providing accurate and relevant information to customers, particularly regarding products, and responsive in handling complaints to resolve issues quickly, • You master the pricing structure and its implications to respond effectively to customer requests and ensure that prices are always aligned with commercial negotiations, • You respond promptly and accurately to requests from the sales team and customers, • You are the primary point of contact for internal (Sales) and external customers for all administrative and Supply Chain-related matters, • You ensure that customer information is kept up to date in SAP to guarantee reliable data management, • You coordinate international shipments and ensure compliance with customs requirements, • You provide cover for colleagues or the Manager during their absence, • You adopt a continuous improvement approach and generate added value for customers and for Sabert. SKILLS • You are customer-oriented and cost-conscious, • You are methodical and rigorous, • You are resilient under stress with a strong ability to remain calm under pressure, • You have strong prioritization skills with a sharp focus on deadlines and deliverables, • You are independent and versatile, and you enjoy task variety, • You are proficient in MS Office; knowledge of an ERP system is an advantage. You have the ability to learn and master new tools quickly, • You have the ability to understand customers' needs and processes well, and you are proactive in anticipating their requirements and preventing potential problems, • You are empathetic, a good listener, able to resolve conflicts and have good communication skills, • You have a strong team spirit, positive and constructive mindset, • You have a bachelor's degree or at least 2 years’ experience in a similar position. ACHIEVEMENTS AND KEY RESULTS • You have established strong relationships with your internal and external customers, • You are proficient in managing all tasks related to Customer Care Representative, • You have a broad understanding of the supply chain, finance and sales, • You have the ability to strike the right balance between customer satisfaction and service costs, • You have the ability to learn in depth about all the company's products, services and policies.

Nursery: Flitwick Day Nursery, 20 Steppingley Road,Flitwick, MK45 1AJ \n\n Salary: £12.64 per hour \n\n Hours: 38 hours per week, Monday - Friday, All year round. \n\n Flitwick Day Nursery is excited to welcome a dedicated Level 2 Nursery Practitioner to our team on a full-time basis working 40 hours per week. The nursery is just a dew minutes from Woburn Centre Parcs, only a minute from Flitwick railway station and 9 minutes from Ampthill. Flitwick Day Nursery is perfectly located for your commute to Bedford, Luton, Dunstable, Milton Keynes, London and surrounding areas. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • £400 Qualification Bonus: For all Level 3 Practitioners, paid after just 6 months!*\n\t, • Generous Annual Leave: 20 days to start, plus bank holidays and your birthday off – paid!\n\t, • Childcare Discount: 75% off nursery fees for your little ones\n\t, • Health & Wellbeing Support: Confidential employee assistance helpline\n\t, • Career Growth: Personalised learning and development opportunities\n\t, • Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development.\n\t, • Understand and ensure that the requirements of the statutory framework for the EYFS are met.\n\t, • Ensure the highest levels of cleanliness and hygiene in the nursery and promote these daily in every routine.\n\t, • Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures.\n\t, • Facilitate a strong key person approach to enable children to form secure attachments and cover all children daily when colleagues are absent.\n\t, • Full and relevant Level 2 childcare qualification - essential\n\t, • Fluent in written and spoken English - essential\n\t, • Over 1 year’s experience of working in Early Years - desirable\n\t

Nursery: Flitwick Day Nursery, 20 Steppingley Road,Flitwick, MK45 1AJ \n\n Salary: £13.01 per hour \n\n Hours: 40 hours per week, Monday - Friday, All year round. \n\n Flitwick Day Nursery is excited to welcome a dedicated Level 3 Nursery Practitioner to our team on a full-time basis working 40 hours per week. The nursery is just a dew minutes from Woburn Centre Parcs, only a minute from Flitwick railway station and 9 minutes from Ampthill. Flitwick Day Nursery is perfectly located for your commute to Bedford, Luton, Dunstable, Milton Keynes, London and surrounding areas. \n\n Why Join Us? \n\n At Family First, we value our team members and offer a comprehensive benefits package, including: \n\n\n\t • Generous Annual Leave: 24 days, plus bank holidays and your birthday off – paid!\n\t, • Childcare Discount: 75% off nursery fees for your little ones\n\t, • Health & Wellbeing Support: Confidential employee assistance helpline\n\t, • Career Growth: Personalised learning and development opportunities\n\t, • Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development.\n\t, • Understand and ensure that the requirements of the statutory framework for the EYFS are met.\n\t, • Ensure the highest levels of cleanliness and hygiene in the nursery and promote these daily in every routine.\n\t, • Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures.\n\t, • Facilitate a strong key person approach to enable children to form secure attachments and cover all children daily when colleagues are absent.\n\t, • Full and relevant Level 3 childcare qualification - essential\n\t, • Fluent in written and spoken English - essential\n\t, • Over 1 year’s experience of working in Early Years - desirable\n\t \n\n

We're hiring a Customer Care Advisor for a well-known high street furniture retailer. Resolve customer complaints & queries. Update customers records & documentation.

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

Housing Officers, Repairs, Neighbourhood Services) to gather information and resolve issues * Maintain accurate records of complaints and actions taken, ensuring compliance with corporate policies and regulatory requirements * Prepare reports on complaints trends, outcomes, and ser

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

A leading wealth management firm in the UK seeks a Complaints Investigator on a fixed term remote contract for 9 months. The role involves investigating and resolving complaints, liaising with stakeholders, and ensuring compliance with regulations. Ideal candidates have experience in complaints inve

To take things to the next level, we're seeking a sharp and driven Complaints and Fraud Investigator who is passionate about delivering the best service to customers and protecting our business. We are searching for an exceptional Complaints and Fraud Investigator to join our dynamic team. Reporting

Responsibilities include coordinating the complaints process, drafting responses, and collaborating with teams for resolution. Required skills include excellent communication, strong organizational abilities, and significant experience in complaints handling. A healthcare provider in the UK is seeki

Complaints Review Officer, Tower Hamlets. Vitalis are recruiting for an experienced Complaints Review Officer to work in a team in Tower Hamlets.

As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. Manage and investigate customer complaints from initial receipt through to final resolution. Accurately record complaints

A leading restaurant chain in the UK is seeking a Senior Customer Support Manager to lead the team responsible for handling customer complaints.

A respected financial services organization in Epsom and Ewell is seeking a Complaints Resolution Specialist. You will be responsible for investigating and resolving complaints impacting financial and regulatory aspects while driving client-centric changes.

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

A well-known financial services provider is hiring a Specialist Service Consultant to enhance customer experiences through effective complaint handling.Candidates should possess strong customer service and communication skills, with a proven background in resolving customer issues.The role supports

In January 2025 we launched our complaints handling function and are now receiving approximately 100 complaints per month. Conduct thorough investigations into complaints regarding enforcement agents, determining if processes were followed correctly and if individuals were treated fairly.

A recruitment agency is seeking a Complaints Review Officer to join their team in Tower Hamlets. The role involves investigating complaints at stage 2 for Housing Ombudsman cases, requiring experience in complaint investigation.

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A local government authority in the West Midlands seeks a Housing Complaints and Quality Officer to investigate housing complaints and enhance service delivery.

To take things to the next level, we're seeking a sharp and driven Complaints and Fraud Investigator who is passionate about delivering the best service to customers and protecting our business. We are searching for an exceptional Complaints and Fraud Investigator to join our dynamic team. Reporting

The position includes responsibilities like managing complaints, ensuring legal compliance, and serving as a technical contact for clients.

Previous experience as a Complaints Investigator desirable. You will have experience in dealing with regulatory complaints within a Financial Services environment. A good understanding of the regulator’s approach to complaints.

A leading financial services provider is seeking a Complaints Investigator to conduct fair investigations and resolve complaints while adhering to regulatory standards.

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. Youll have extensive complaint

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

A customer-focused housing organization is seeking a Complaints Resolution Partner in Peterborough.

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). As the complaints lead, you will act as the central point of contact for all formal and

A UK-based enforcement oversight body is looking for an Investigator to conduct thorough investigations into complaints against enforcement agents.

Be the first point of contact for complaints and escalate as required. Acknowledge, categorise and manage complaints from initial contact to final response. Maintain up-to-date records of complaints, learning actions and outcomes; ensure timeliness per TLCP procedures.

An NHS GP practice in Lancashire is seeking an experienced complaints lead to oversee patient feedback management and ensure compliance with NHS standards. This crucial role requires excellent communication, strong organisational skills, and experience in complaints management. The successful candid

Key requirements for the successful Housing Complaints and Quality Officer are:. Experience investigating and responding to complex complaints. If you require further information please contact Jo Frost, Senior Housing Complaints and Quality Officer on 01527 64252 ext:3045 or to apply please select

Contribute to learning lessons events and keep complaints pages on the website up to date; conduct complainant satisfaction surveys. Maintain knowledge of NHS Complaints Regulations. Be the first point of contact for complaints and escalate as required.

A pioneering fintech firm in Greater London seeks a Complaints and Fraud Investigator to lead investigations, enhance customer experience, and drive continuous improvement.

Ultimately focused on resolving complaints fairly and ensuring that ‘good customer outcomes’ are realised both now and in the future. About YouPrevious experience as a Complaints Investigator desirable. You will have experience in dealing with regulatory complaints within a Financial Service

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). As the complaints lead, you will act as the central point of contact for all formal and

Responsibilities include managing complaints, providing excellent customer service, and collaborating with colleagues. The role requires experience in social housing, complaints management, and strong communication skills.

A fintech car finance company in Greater London is seeking a Complaints and Fraud Investigator to enhance customer experiences and execute fraud investigations. The role includes investigating complaints, driving continuous improvement, and supporting vulnerable customers.

As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure residents feel heard and their concerns are resolved fairly and effectively. NHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we

Are you looking for a new challenge? Look no further – The Ryan Centre, Stranraer features a wide range of Health and Fitness facilities including Profiles Fitness Suite, Ryan’s Den Soft Play Area, SHOKK Junior Gym, Games Hall, Swimming Pool, Health Suite & Theatre.You will receive training in t

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you wan

All potential candidates should read through the following details of this job with care before making an application.At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles.Were xwzovoh looking for a reliable and committed Kitchen Port

Senior Claims Handler – Employers’ Liability & Public Liability (EL/PL).This position combines technical claims handling expertise with senior-level operational support, working closely with the Team Leader to ensure high standards of service delivery, compliance, and performance.You will play a

Liability Claims Handler/Desktop Adjuster.Salary: Depending on experience.Term: Permanent - Full Time (35 hours pw).We are seeking experienced, confident Liability Claims Handler/Desktop Adjusters with a focus on Employer’s Liability (EL), Public Liability (PL), and Property Damage Claims to join

Senior Claims Handler (Industrial Disease).Senior Claims Handler (Industrial Disease).This role combines technical claims handling with senior-level support to the Team Leader, contributing to performance, quality and service delivery across the team.You will support the day-to-day operation of the

Claims Handler Location: Spalding/Leicester or Sheffield (hybrid working available) Business Area: Claims – Agriculture, Haulage & Commercial Contract: Permanent, full-time Reports to: Claims Team Leader / Claims Manager.Previous experience handling insurance claims (motor, property, liability, or