Complaints jobs in Bedford

The successful candidate will have prior complaints and client resolution experience with confident communication skills and an ability to manage processes from start to finish.This is a fantastic ...

The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner. Reporting to the Customer Service Team Leader, you will play a crucial part in ...

Monitoring and investigating trends in quality KPI's, namely fails, rework and complaints and report to the Board. * Leading a culture of continuous quality improvement by constant monitoring and ...

Resolve complaints with a professional and positive manner * Ensure you follow Data Protection and Financial conduct guidelines * Support customers with all queries * Make refunds to customers

Familiarise yourself with the system to log and address customer complaints efficiently. * Record and update customer interactions, maintain confidentiality of sensitive information. * Collaborate ...

Familiar with the functions of the system to log in and respond to customer complaints * Ensures sensitive information and financial records are kept private and confidential, in compliance with GDPR

Assisting with customer complaints and non-conformances in a timely manner * Management of internal non-conformances ensuring NCRs issued to departments are closed in the timeframe given * Assisting ...

Respond positively to customer enquiries and resolving customer complaints taking ownership of customers issues and follow problems through to resolution. * Advise customers on any relevant product ...

... complaints resolution matters; * Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and * Any other appropriate job ...

Deal with escalated queries or complaints. * Create quotes and tender proposals. The experience required... As a successful Client Services Manager, you will have the following: * At least 3 years ...

To control and preparation of PQMS documents including SOPs, validation, Complaints, change controls, CAPAs, and deviations. * To support regulatory audits including MHRA, and Home Office inspections

Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure. Essential Criteria * Experience of the Insurance Industry * Engaging personal ...

Investigating H & S accidents, incidents, customer complaints etc. * Plan and manage facility projects. * Monitor and manage facility budgets, ensuring cost-effectiveness. * Implement and maintain ...

They will ensure that all quality complaints that occur after the roofing is laid are investigated effectively and dealt with in a timely and cost effective manner liaising with all key stakeholders

Log and report on complaints, ensuring all necessary investigations are completed. * Collaborate with relevant stakeholders to close out investigations and resolve complaints effectively. * Assist in ...

Dealing with customer queries and handling complaints by phone, live chat and email. What we would like from you: * Previous experience of dealing with large volumes of customer queries via the ...

Handling customer queries & complaints * Calling customers to discuss requirements and needs. * Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork ...

... complaints Responsible for the management of serious arrears cases

Troubleshot and resolve customer complaints * Processing orders * General admin tasks Skills Required: * Able to multitask, and manage time efficiently in a fast paced environment * Work under ...

Being able to work in a teamPatienceAbility to remain calm under pressureFriendly and tactful personalityBeing able to handle complaints and difficult situationsIf you are interested in this role ...

Investigate and resolve complaints swiftly * Foster clear communication with clients and internal teams * Collaborate with field sales to ensure service obligations are met and efficiencies maximised

... complaints, both internally and externally and help in the prevention of recurrences. • To complete all documentation as required by GMP, including filling in machine logs and maintaining a file of ...

Ability to handle customer complaints in a smooth and professional manner. Shift/Hours: - Monday - Friday 09:00-18:00 & two Saturdays per month - 08:00-13:00 Rates: - Between £11.50-£13.00 per hour ...