Are you a business? Hire complaints candidates in Leicester
Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and Train new staff and conduct induction · Ensure high levels of customers’ satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills Bachelor &/ Master’s degree or a related study and experience
So if you love working in a team, have charisma, excellent communication skills, and an egerness to learn and receive direction, we want to talk to you about our positions at our Rugby Club. We are looking for local, loyal and trustworthy people, who care about what they do. Someone who will enhance our motivated, happy and hardworking team of individuals. Someone who understand what we are doing, why we are doing it, and that wants to be a part of our journey. Someone who supports our company’s vision, and aligns their focus to helping us strive to achieve it with every customer. Someone who has an ability to make guests feel welcome, happy and comfortable. The positions available are a blended mix of cafe skills. 1. Front House roles * 2. Greeting guests at the entrance, taking orders and payments, help with seating arrangements. 3. Inform the kitchen and waiting staff of any allergies, food requirements, complaints or changes to orders. 4. Serve guests to the cafe’s standards and maintain a comfortable dining environment 5. Support waiting staff to help with brunch, lunch or dinner services. 6. Nurture frequent diners to boost customer retention. 7. Support the Manager to maintain stock of beverages and condiments. 8. Ensure guests stay safe and orderly within the restaurant. 9. Waitress / Waiter roles ** 10. Busser*** roles 11. Set tables and ensure they're ready for the next guest 12. Support the Manager train new staff members 13. Enforce restaurant standards 14. We are also looking to expand our Kitchen staff including a Nutrition Conscious Chef for our Sports Club players and guests, with a creative flair. *Front House Is a guest facing position where agreeing with the customers as much as possible is a helpful skill. As a result, everyone collaborates to ensure everyone feels comfortable. ** Waitress / Waiters Waiting staff assist the customers with the menu, explain any special menu options and communicate with the kitchen if there are any special dietary requirements or allergies. They can also assist patrons with payments and process food and drink orders on the payment system. *** Busser The busser is the individual who cleans tables, brings dishes to the back of the house and may also engage in other cleaning activities around the restaurant. Many consider this role a part-time opportunity for students and those looking for side jobs, but they're important to the restaurant's day-to-day operations. They're a key addition to the staff as they clean tables to maintain orderly operations and they assist the kitchen by providing them with a steady cycle of clean dishes. Once we’ve met with you, if you fit with our company you will participate in a training programme, to learn about the establishment, systems and equiptment. We are excited to hear from you!