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We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in the

A leading energy company in Leicester is seeking a Customer Success Specialist to join their growing team. The successful candidate will ensure excellent service delivery, manage customer inquiries, and handle complaints effectively. Experience in customer service is crucial, with opportunities for

Complaints Officer - Level 4 Diploma (ie DipPFS or equivalent) or making good progress towards it. Resolve complainant’s concerns within agreed authority, investigating the cause of complaints and where required, gathering information from relevant internal departments and external product provide

Duties will include (but are not limited to): Allocating work to the team and approving work outputs to meet priorities and deadlines; managing and monitoring outputs to meet quality and performance standards Providing the administration, recording and triage of customer, MP and Housing Ombudsman Se

A local authority in Greater London seeks a Head of Support Services to oversee essential operations in Repairs and Maintenance.The ideal candidate will lead teams, ensure compliance, and drive service excellence, making a significant impact on resident satisfaction.Strong leadership and a track rec

As a Complaints Team Leader, you will manage and develop a team of Resolution Officers to deliver a high-quality, customer-centred complaints service. As a Complaints Team Leader were seeking someone who can bring: Proven experience in managing a customer-facing complaints or resolutions function St

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. You will demonstrate a personal commitment and responsibility

Responsibilities include conducting new premises and food hygiene inspections, as well as managing food and health & safety complaints.

Drafting responses to client complaints. Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters.

An exciting opportunity has arisen to join our expanding team at Community Healthcare Partners as an Incident and Complaints Investigator reporting to the Group Head of Customer Experience. As one of our Investigators within the Governance Department, you will be responsible for supporting our opera

A leading financial services company in Greater London is seeking a Complaints Investigator to handle client complaints and ensure customer satisfaction. This role requires expertise in complaints management, effective communication with clients, and the ability to identify and escalate issues.

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). As the complaints lead, you will act as the central point of contact for all formal and

Job Title / Location: Complaints Investigator, Surrey & WFH. Requirements: Complaints experience within Financial Services, Banking or Insurance + strong communication skills in order to talk to customers / 3rd parties. Role Snapshot: Investigating, resolving & responding to complaints, communicatin

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

You shall manage complaints, compliments, suggestions, members' enquiries, and FOI/EIR requests, ensuring all matters are logged, allocated, tracked, and resolved with accuracy and care. Knowledge of complaints handling, FOI/EIR, and feedback processes.

Join our Complaints Compliance Team at L&Q. We’re looking for a skilled and proactive Complaints Compliance Officer to help ensure successful outcomes from Housing Ombudsman Service determinations. This is a key role where your knowledge of complaints legislation, regulatory standards, and L&Q’s

Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer. Managing of Conduct and Complaints team.

In this role, you'll be the main point of contact for feedback and complaints, working closely with the Complaints Manager to deliver a top-tier complaints service that exceeds customer expectations. You will play a key role in the end-to-end complaints process, liaising with various teams, customer

A leading logistics services provider in the United Kingdom is seeking a Compliance Officer to manage customer complaints and ensure compliance with company policies.

Oversee complaints systems and data, improving tools and reporting and working towards a single complaints system. This new role will consolidate the complaints function into a single, centralised team, providing a unified point of accountability for all complaints and official correspondence, bring

A local government council in the UK is seeking a candidate to manage complaints and compliments, ensuring appropriate handling and record-keeping.

A leading housing association in the UK is seeking a skilled Complaints Compliance Officer to ensure successful outcomes in complaint resolutions.

A government agency in the UK seeks a Head of Complaints to lead a centralised function. This role involves managing complaints from multiple channels, ensuring timely and empathetic resolutions, and engaging with stakeholders. The ideal candidate should have significant experience in complaints han

A leading housing association in the UK is seeking a skilled Complaints Compliance Officer to ensure successful outcomes in complaint resolutions.

The Complaints and Knowledge Manager plays a critical role in ensuring the effective resolution of customer complaints and the creation, development, and continuous improvement of both internal and customer-facing knowledge content across ACCA. Complaints and Knowledge Manager. Complaints and Knowle

So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!# About the RoleLevel: 3Location: Fully remoteContract: Fixed Term Contract/SecondmentContract duration: 9 monthsTo investigate and resolve al

A leading healthcare provider in Lancashire is seeking an experienced complaints lead to manage patient feedback and complaints. The role involves overseeing the complaints process in accordance with NHS standards and ensuring high-quality patient care. Candidates should have significant experience

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). Completion of formal complaints handling training or significant experience in managing

You will lead teams in handling redress and complaints while ensuring compliance with policies and quality standards.

A GP practice in Lancashire is seeking an experienced complaints lead to manage patient feedback and complaints in line with NHS standards. Responsibilities include overseeing the complete complaints process and collaborating with various departments to resolve issues effectively. The ideal candidat

A prominent housing association is seeking a Complaints Investigator to accurately analyse and resolve complaints while ensuring the highest customer service standards. Candidates should have strong complaint handling experience, especially with Stage 1 complaints.

This role is responsible for investigating and resolving all regulated complaints in a fair and impartial manner, ensuring adherence to regulatory timescales and deadlines. Investigate and resolve all regulated complaints, taking case ownership and conducting comprehensive investigations. Previous e

A recruitment agency in Greater London is seeking experienced Complaints Investigators to effectively resolve complaints for a Housing Association.

Case Investigator / Complaints Investigator.

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding

Hours: Waking nights (4 on / 4 off).Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people to get their childhood back and create pathw

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewardin

This is an excellent opportunity to join a forward-thinking legal and insurance environment where your expertise will be valued, your voice will be heard, and your professional growth supported.Managing large Loss and Complex claims.Proven experience in third-party claims handling (legal, insurance,

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding

Looking for warehouse operators in Haysham! Important: applicants without a valid work permit and with education higher than a bachelor will be immediately rejected.IntroductionOur client is a well-established organization in the scientific manufacturing sector, contributing to the production of e

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewardin

A legal firm with a vision and that vision starts with being a great place to work, a proper work-life balance, varied and interesting clients, opportunities for development and career progression, plus a host of other benefits.As a strong regional firm, they have an almost unique niche in the marke

Working in our Children’s Homes means being a part of a young person’s day to day life.This means being there for the highest highs and lowest lows.Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

If your skills, experience, and qualifications match those in this job overview, do not delay your application.Hours flexible to start between 8am-9am and to finish between 4pm-5pm.The Accounts Payable Team Leader will oversee a team of three, ensuring the accurate xsabvtc and timely processing of s

Are you looking for a new opportunity within the Care Sector? Do you have an NVQ Level 3?.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.We are actively recruiting exceptional, caring individuals who want to join our team at Copperfield C

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?.If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Do you have a helpful and friendly style, enjoy m