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Job Title: Complex Case Manager ( Non - Clinical ) Location: Huddersfield Salary: Up to 35K depending on experience plus bonus and on call payment Contract: Full-Time, Permanent We're looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within ...

Manage the full lifecycle of complaints, from acknowledgement to resolution, including redress calculations and FOS escalations. Handle multiple complaints simultaneously, ensuring all are resolved within regulatory timeframes. Investigate root causes of complaints, identify trends, escalate issu...

Investigate root causes of complaints, identify trends, escalate issues, and propose corrective actions. Manage the full lifecycle of complaints, from acknowledgement to resolution, including redress calculations and FOS escalations. Handle multiple complaints simultaneously, ensuring all are res...

Supervise (in the absence of the Customer Experience Manager) the day to day management of the Complaints Team in providing a quality and efficient complaint service Senior Complaints Manager Senior Complaints Manager 5 years experience within complaints Senior Complaints Manager Senior Complaint...