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Care Coordinator • Annual Salary: £26,000 - £30,000, • Location: Oxford, OX3 Day-to-day of the role: • Create, maintain, and update care rotas, manage holiday requests, and expense claims., • Respond to short-notice changes, sickness, and emergencies to maintain a safe service., • Support with assessments, care plans, and risk assessments for new and existing service users., • Monitor care notes and act on any concerns as they arise., • Provide clear guidance to care staff and support with onboarding, training, and supervision as required., • Maintain strong communication with the team, ensuring they are motivated and supported., • Maintain accurate records, documentation, and reports for audits and inspections., • Ensure medication management, safeguarding, and health & safety procedures are followed., • Build strong working relationships with service users, families, and healthcare professionals., • Liaise with clients and families to complete care reviews and handle queries and complaints professionally., • Be part of the paid-on-call rota and provide hands-on care in emergencies for continuity of services., • Previous experience in care coordination or a senior care role in domiciliary care., • Strong understanding of safeguarding, care planning, and regulatory standards of CQC., • Excellent organisational and communication skills., • Qualified to Level 3 in Health & Social Care or willingness to complete., • Completed the Care Certificate., • Experience using care rostering and scheduling software (e.g., Careline)., • A flexible, proactive team player who can also work independently., • Must be a driver with access to your own vehicle., • Competitive salary and company pension., • Generous annual leave allowance., • Free DBS., • Parking permits and congestion charge exemption., • Blue Light Card membership – enjoy national discounts and rewards., • Generous annual leave that increases with length of service., • Ongoing training and professional development opportunities.

Property Manager / Housing Manager Join a professional housing team delivering high-quality housing management and customer service within student accommodation. This front-line Property Manager role focuses on tenancy management, property inspections, and resident support while ensuring an efficient and welcoming environment. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Manager, Tenancy Officer, Residential Property Manager, Lettings Officer, Accommodation Officer, Residential Property Officer, Lettings Manager, Accommodation Manager SALARY: £34,800 - £35,432 per annum+ Generous Benefits (see below) LOCATION: Oxford, Oxfordshire (OX4) – Office based JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday – Friday, 9am – 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Property Manager / Housing Manager to join a housing management team delivering a professional and customer-focused service within student accommodation. As a Property Manager / Housing Manager you will take a front-line role supporting residents, managing tenancies, and ensuring properties are well maintained and compliant. You will work both at reception and across accommodation sites, building positive relationships with residents and stakeholders. The Property Manager / Housing Manager will oversee allocations, lettings, void management, property inspections and tenancy management while ensuring systems, records and performance targets are maintained to a high standard. DUTIES Your duties as a Property Manager / Housing Manager will include: • Tenancy Management: Manage allocations, lettings and voids in line with organisational policies and procedures, • Property Inspections: Conduct regular property and estate inspections and ensure issues are recorded and resolved, • Resident Support: Act as a key point of contact for residents, providing advice, guidance and resolving housing queries, • Handling: Investigate and resolve resident complaints while maintaining excellent customer service, • Records Management: Maintain accurate housing management records across IT systems and manual documentation, • Performance Monitoring: Ensure tenancy management targets and service performance indicators are achieved, • Stakeholder Engagement: Build effective relationships with internal teams and external partners, • Legal Proceedings: Attend court hearings, evictions and external meetings when required, • Operational Support: Support the Area Manager to ensure offices operate in line with contractual obligations, • Out-of-Hours Support: Assist with the organisation or provision of an out-of-hours housing management service CANDIDATE REQUIREMENTS • Educated to GCSE level or equivalent in Maths and English (Grades A* - C), • Experience working in a customer-centred environment and dealing with the public essential, • Demonstrable ability to adapt swiftly to evolving work environments, • Strong problem-solving skills, able to navigate complex challenges and implement effective solutions, • Intermediate MS Office skills and willingness to learn new systems, • Knowledge of housing law in relation to Assured Shorthold Tenancies desirable, • Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively, • Excellent communication and interpersonal skills, • Driving license and own car desirable, but not essential BENEFITS • 25 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14502 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Neighbourhood ManagerLocation: Hybrid / OxfordSalary: £17,500Contract: 11 Month FTCHours: 17.5 hours per week – 2 full days and 1 half dayOffice requirement: Wednesday in the Oxford officeDBS: Standard DBS requiredDriving: Full UK driving licence and access to own vehicle essentialService Care Solutions are currently recruiting on behalf of a well-established housing provider for a part-time Neighbourhood Manager to support the delivery of high-quality neighbourhood and tenancy management services across the Oxford area.This is an excellent opportunity for someone with housing, community, tenancy, neighbourhood, resident services or complaint resolution experience who enjoys a varied, resident-facing role and is confident managing cases independently.The RoleAs a Neighbourhood Manager, you will be responsible for managing a patch of properties and helping to ensure residents live in safe, well-managed and thriving communities. The role will involve a mix of estate-based work, resident engagement, case management and partnership working.Key Responsibilities • Carry out estate, scheme and property inspections to ensure high standards of cleanliness, safety and maintenance, • Manage neighbourhood and tenancy-related issues including noise complaints, disputes and safeguarding concerns, • Support vulnerable residents and signpost or escalate concerns where appropriate, • Liaise with internal teams and external agencies regarding repairs, compliance, safety and resident wellbeing, • Build strong relationships with residents and act as a visible point of contact within the community, • Maintain accurate records, update systems and manage a busy caseload effectively, • Attend meetings, represent the organisation externally and support with legal or court-related matters where required, • Gather resident feedback and contribute to service improvementsAbout YouWe are keen to hear from candidates who have experience in a customer-facing or community-based role, particularly within housing, local authority, social care, tenancy support or complaint handling environments.You will ideally have:, • Experience managing resident or customer cases independently, • Strong communication skills and the confidence to challenge behaviour appropriately where needed, • Experience handling complaints, tenancy issues, ASB-related matters or safeguarding concerns, • Good organisational skills and the ability to manage competing priorities, • Strong written skills and accurate record-keeping ability, • Good IT skills and confidence using case management or CRM systems, • Awareness of safeguarding and when to escalate concerns, • A full UK driving licence and access to your own carDesirable, • Knowledge of tenancy law, ASB processes or building safety, • Experience supporting vulnerable residents or managing complex cases, • Training in safeguarding, mediation, ASB or health and safety, • Housing association or local authority experienceThis is a great opportunity for someone looking for a flexible part-time housing role where they can make a real difference to residents and communities.For more information or to apply, please contact:George Westhead

BioTalent have partnered with a global pharmaceutical organization specializing in the development, manufacturing, and distribution of innovative diagnostic and therapeutic products used in highly regulated healthcare environments. With operations across multiple international markets, they are committed to delivering safe, high-quality medicines that support critical patient care pathways. The organization operates complex manufacturing facilities and maintains rigorous quality standards to ensure compliance with international regulatory requirements and industry best practices. They are looking to welcome a Senior QA specialist on a permanent basis-this will also include shift work. Position Summary The Senior QA Specialist is responsible for maintaining and improving the Quality Management System (QMS) to ensure full compliance with GMP regulations and internal quality standards. This role supports manufacturing, laboratory, and distribution activities, ensuring the highest standards of product quality and patient safety. Key Responsibilities • Maintain and oversee Quality Systems (CAPA, deviations, change control, complaints, document control) in compliance with GMP and regulatory requirements., • Review and approve batch records, validation documentation, protocols, and quality-related reports to ensure product release meets regulatory standards., • Lead internal audits and support regulatory inspections, ensuring inspection readiness at all times., • Investigate deviations and quality events, perform root cause analysis, and implement effective corrective and preventive actions., • Collaborate cross-functionally with Manufacturing, QC, Regulatory Affairs, and Supply Chain to drive continuous improvement and ensure product quality and compliance. Qualifications & Requirements • Degree in Pharmacy, Chemistry, Pharmaceutical Chemistry, or Biology (required)., • Minimum of 2 years of experience in Quality Systems within the pharmaceutical industry., • Strong knowledge of GMP regulations and quality management systems., • Experience in sterile manufacturing or highly regulated production environments is an asset., • Excellent analytical skills, strong attention to detail, and effective communication abilities. Reach out for more information to:

ROLE: Senior Quality Engineer LOCATION: Oxford, UK SALARY: £40,000 – £55,000 per annum Overview: We are seeking an experienced and detail-oriented Quality Engineer to join a precision engineering and manufacturing business based in Oxford. The successful candidate will play a key role in ensuring product conformity, process compliance, and continuous improvement across production, inspection, and supplier quality activities. This is a hands-on role requiring strong technical knowledge, effective communication, and a proactive approach to maintaining world-class quality standards. Key Responsibilities: • Act as a key liaison between customers, suppliers, and internal teams on all quality-related matters., • Conduct internal, supplier, and system audits, ensuring compliance with ISO 9001 and customer-specific requirements., • Manage non-conformances, customer complaints, and root cause investigations using structured methods such as 8D and 5 Whys., • Lead operator training in inspection techniques, measurement methods, and equipment usage, including preparation of work instructions., • Oversee the management and calibration of measurement and test equipment, ensuring traceability and accuracy., • Review complex engineering drawings to define appropriate inspection and measurement strategies., • Prepare and maintain inspection and test documentation, reports, and quality control plans., • Support continuous improvement by identifying opportunities to enhance inspection processes, equipment capability, and data analysis., • Participate in project meetings, providing quality input during design, manufacturing, and validation phases., • Conduct supplier audits and performance reviews, providing feedback and improvement recommendations. Skills & Experience: • Minimum of five years’ experience in a Quality Engineering or equivalent role within a manufacturing or engineering environment., • Proficient in Microsoft Office and general PC-based systems., • Strong understanding of inspection methods and measurement techniques, including interpretation of complex mechanical drawings., • Proven ability to train and coach employees in quality and inspection-related topics., • Effective project management and communication skills, with experience liaising directly with customers and suppliers., • Completed Mechanical Engineering Apprenticeship or equivalent qualification. If this role is of interest please apply or email

Manpower Recruitment are looking for an experienced Junior Sous Chef for an established College in Oxford City Centre. The role is working Full Time, working 5/7 days, including mornings, evenings and weekends. The role is paying £37524pa Overall Objective • The main responsibilities of the junior Sous Chef are as follows-Ensure consistent and smooth running of food production, • Ensure effective stock purchase, its receipt and storage, • Ensure that working areas are always kept clean, • Assist other kitchen staff as need arises, • Supervise performance of kitchen staff to ensure proper activity, • Perform other administrative tasks as will be communicated by superiors, • Ensure that required standards are adhered to in the production and preparation of food – in quality, quantity and safety, • Work towards exceeding customer’s expectation by encouraging and promoting high level of service, • Ensure all complaints, inquiries, and suggestions by customers are attended to accordingly, • Give appropriate support or guidance to members of kitchen when need arises, • Resolve possible disputes within the kitchen and report any unresolved, • Promote good team spirit regularly, • Ensure all dishes are prepared according to specification and served at the correct quality, portion size, and temperature, • Partly responsible for the preparation of kitchen cleaning rosters and the supervision of cleaning schedules, • Prepare substitute items, • Ensure that the kitchen staff work harmoniously to ensure timely production of quality foods, • Ensure proper arrangement and garnishing of food, • Manage food logs, • Monitor the quality and quantity of food prepared, • Assist in recruiting, hiring, and training employee cooks, • Report the need for maintenance to appropriate staff Benefits • Free meals on Duty, • Discounted Annual Bus ticket to get you in and out of City Centre, • College close down over Christmas If interested, please get in contact with a Manpower Representative

Location: Student Castle Oxford Working times: 09.00 – 18.00 / Could vary at times depending on cover and summer period Hours: 40 hours / week, 5 days Monday – Friday Line Manager: Property Manager About Us: Join the vibrant team at Student Castle, an esteemed player in the Purpose-Built Student Accommodation sector. Our unwavering aim is to create a warm and welcoming "home away from home" experience for all our student residents. We are seeking a dedicated professional to fill the position of Assistant Property Manager for our Oxford property. Main duties and responsibilities • Office administration -Assist the Property Manager in all aspects of office administration including responding to email, telephone, and face to face enquiries. -Producing rotas for the various other teams including security and housekeeping -Develop and update office documents as necessary -Manage staff holidays and sickness logs -Update and complete financial records such as petty cash, expenses, and bank reconciliations -Follow the credit control procedure for students in rent arrears • Customer Care and Pastoral Support -Provide front desk, telephone and written support to customers and stakeholders in line with Student Castle company policy -Provide support, counselling and advice to customers to assist them in dealing with student life e.g. financial advice, learning support, university life -Organising social events with student input -Monitor and update all social media streams regularly -Holding regular meetings with a target group of students to gain feedback and highlight possible areas of improvement or change • Business Development -Arranging and performing sales viewings for prospective customers -Promoting the business at university open days -Utilising online materials and social media to promote the Student Castle brand -Developing and implementing new marketing strategies • Facilities Management Support -Log and inform facilities team of maintenance issues -Liaise with contractors for maintenance issues unable to be dealt with in house -Advising students or works to be carried out and access to rooms being required -Ensuring servicing and maintenance records are kept up to date • Other Duties -Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends -Perform and document regular inspections of student flats -Assist with summer deep clean and maintenance works program of works What we are looking for: We are seeking an experienced and motivated Accommodation Manager to join our team. The ideal candidate will hold an HND or higher in a relevant management field and have proven experience within the PBSA or university accommodation sector. You’ll possess a solid understanding of HMO legislation, PPM schedules, and building maintenance, alongside experience in staff management, sales, and allocations. Strong communication, organisational, and financial accuracy skills are essential, as is proficiency in Microsoft Office, accommodation booking, and purchasing systems. You’ll be confident in handling customer complaints, flexible in your approach, and committed to teamwork, with a good understanding of mental health within the student housing environment. Desirable qualifications include First Aid and Mental Health First Aid certifications, with additional experience using CRM systems and managing social media accounts. Why Join Our Team: At Student Castle, we believe in fostering a work environment where our team not only excels professionally but thrives personally. When you become part of our dynamic family, you'll enjoy a comprehensive benefits package designed to enhance your well-being and celebrate life's milestones. Here's a glimpse of what we offer: · 33 Days of Annual Leave including Bank Holidays: Because work-life balance matters. · Life Insurance (4x Salary): We've got your back and your loved ones covered. · Discretionary Bonus Scheme: Recognizing and rewarding your hard work. · Health and Wellbeing Initiatives: Your health matters to us. · Virtual GP Access: Easy and convenient healthcare at your fingertips. · Health Cash Plan: Taking care of your health expenses. · Company Paid Sick Leave: We support you during challenging times. · Enhanced Maternity/Paternity Pay: Welcoming the newest members of your family. · Maternity Wardrobe Support: Looking and feeling great during pregnancy. · A Gift at the Birth of Your Baby: Because new beginnings deserve a celebration. · Entire Day Off for Your Child’s First Day at School: Cherishing important moments. · Me Day: Take a break, you've earned it. · Access to Deals & Discounts: Enjoy exclusive perks. · Career Celebration Awards: Recognizing your achievements along the way. ….. and more! More details and eligibility criteria will be shared with the successful candidate!

Business Manager – Brand New State-of-the-Art Hospital Up to £55,000 DOE + Competitive Company Benefits Oxford Want to be a key part in the opening and success of a BRAND NEW and state of the art hospital? Compass Associates are proud to have exclusively partnered with Welbeck Health Partners for the opening of their brand-new hospital, boasting 12 specialties equipped with the latest technology and world-renowned consultants dedicated to delivering the best patient experience. Capitalising on the success of their London flagship hospital, their new site will offer a wide range of medical diagnostic and same-day minimally invasive services, including heart health, lung health, digestive health, ENT, endoscopy, and neurology. This is a very exciting opportunity for an individual who wants to help to shape a growing, but established healthcare organisation. Welbeck Health Partners was founded by leading healthcare specialists from the UK and USA who shared a clear vision: to deliver better care and redefine what a healthcare organisation can be. Welbeck’s unique partnership model empowers clinicians to share in the success of the group while fostering a collaborative environment. It provides a framework for consistent patient pathways, quality assurance across partners, and smooth cross-referrals between specialties. Joining Welbeck means becoming part of a growing network of high-quality clinics and world-leading healthcare professionals. Welbeck are committed to creating a supportive, values-driven environment where their people can thrive. The company invests in its people, providing ongoing professional development, clear career progression, and the resources needed to excel. If you’re looking to be part of a purpose-led organisation that is shaping the future of healthcare while fostering a culture of respect, teamwork, and shared success, we’d love to hear from you. What is in it for you? • Paid for park and ride, • Great work-life balance, • Professional registration paid for annually, • Personal Development Plan, • 27 Days Annual Leave + Bank Holidays, • Private Medical Insurance, • Eye Care, • Annual Flu Vaccines, • Private Pension, • Season Ticket Loan / Cycle to Work Scheme, • Employee Assistance Programme, • AND a range of policies supporting health and wellbeing We are seeking an experienced and dynamic Senior Manager with exceptional interpersonal and leadership skills. This is a unique opportunity to play a key role in establishing and growing one of the most exciting developments within the Welbeck Health Partners network. You will work alongside leading consultants across multiple specialties to deliver outstanding patient care and operational excellence. As the centre develops and expands, this role offers significant scope for professional growth and the opportunity to contribute to shaping the future of premium healthcare delivery in the Oxfordshire region. The post holder will be expected to support their team, department and centre to achieve the Welbeck Values in their day-to-day work. They will provide a responsive and efficient administrative service to meet the needs of the Business. You will be an effective decision maker, who is able to prioritise their own workload whilst responding to interruptions. The post holder will be able to deal with unpredictable work patterns and proactively deal with issues without reference to others. Responsibilities: • Overall responsibility for all business functions, including budget control, operational management of patient pathways, and billing/accounting., • Line-manage the Front of House and Administration teams, including lead administrators, receptionists, billing staff, and clinical/consultant administrative teams., • Promote a patient-centred approach, upholding exceptional customer service principles throughout the patient journey., • Ensure all staff are appropriately inducted, trained, and supported with the necessary resources to perform effectively., • Identify and address training and development needs for staff, ensuring performance appraisals and development plans are completed in line with policy., • Recruit suitable candidates for Front of House, Administration, and clinical support roles as required., • Support the Centre Director, Clinical Service Director and Operations Director in identifying new business opportunities, service redesign initiatives, and operational improvements focused on patient care., • Use service improvement techniques, audit processes, and data analysis to monitor and enhance service delivery., • Engage proactively with service users, clinical teams, and key stakeholders to ensure feedback informs service planning and continuous improvement., • Assist in implementing and maintaining clinical governance, complaints, and risk management processes, monitoring compliance with regulatory standards and best practice., • Support clinical staff in root cause analyses of complaints, incidents, and operational issues, ensuring timely resolution and learning., • Collect, interpret, and report on data relating to service performance, patient satisfaction, and operational efficiency, recommending corrective actions as necessary., • Ensure appropriate administrative and operational coverage in line with service needs, including contingency planning., • Oversee debt collection reporting and management, working with internal teams and external agencies to optimise financial performance., • Adopt a data-driven approach to decision-making to improve services objectively and effectively., • Develop and maintain effective communication channels across teams to foster collaboration, engagement, and a high-performing work culture, • Ensure compliance with HR, health & safety, and regulatory requirements across all business functions., • Champion a culture of continuous improvement, innovation, and operational excellence throughout the service. Recommendations We’re currently recruiting for a variety of management, clinical, and non-clinical roles across Oxford and Cambridge. If this role isn’t for you but you are interested in exploring other opportunities, feel free to share your details. If you know someone who may be interested in this or other roles in a new private hospital, we offer a £200 voucher referral reward for every successful recommendation.

Property Manager / Housing Manager Join a professional housing team delivering high-quality housing management and customer service within student accommodation. This front-line Property Manager role focuses on tenancy management, property inspections, and resident support while ensuring an efficient and welcoming environment. If youve also worked in the following roles, wed also like to hear from you: Housing Officer, Tenancy Manager, Tenancy Officer, Residential Property Manager, Lettings Officer, Accommodation Officer, Residential Property Officer, Lettings Manager, Accommodation Manager SALARY: £34,800 - £35,432 per annum+ Generous Benefits (see below) LOCATION: Oxford, Oxfordshire (OX4) Office based JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday Friday, 9am 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Property Manager / Housing Manager to join a housing management team delivering a professional and customer-focused service within student accommodation. As a Property Manager / Housing Manager you will take a front-line role supporting residents, managing tenancies, and ensuring properties are well maintained and compliant. You will work both at reception and across accommodation sites, building positive relationships with residents and stakeholders. The Property Manager / Housing Manager will oversee allocations, lettings, void management, property inspections and tenancy management while ensuring systems, records and performance targets are maintained to a high standard. DUTIES Your duties as a Property Manager / Housing Manager will include: • Tenancy Management: Manage allocations, lettings and voids in line with organisational policies and procedures, • Property Inspections: Conduct regular property and estate inspections and ensure issues are recorded and resolved, • Resident Support: Act as a key point of contact for residents, providing advice, guidance and resolving housing queries, • Handling: Investigate and resolve resident complaints while maintaining excellent customer service, • Records Management: Maintain accurate housing management records across IT systems and manual documentation, • Performance Monitoring: Ensure tenancy management targets and service performance indicators are achieved, • Stakeholder Engagement: Build effective relationships with internal teams and external partners, • Legal Proceedings: Attend court hearings, evictions and external meetings when required, • Operational Support: Support the Area Manager to ensure offices operate in line with contractual obligations, • Educated to GCSE level or equivalent in Maths and English (Grades A* - C), • Experience working in a customer-centred environment and dealing with the public essential, • Demonstrable ability to adapt swiftly to evolving work environments, • Strong problem-solving skills, able to navigate complex challenges and implement effective solutions, • Intermediate MS Office skills and willingness to learn new systems, • Knowledge of housing law in relation to Assured Shorthold Tenancies desirable, • Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively, • Excellent communication and interpersonal skills, • 25 days holiday (Plus Bank Holidays), • Up to 8% contributory pension APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14502 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. JBRP1_UKTJ

Roofing Supervisor Reporting to: Repairs Delivery Manager Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Direct reports: 15 Job Purpose To lead the Roofing Team and Damp & Mould Trade Operatives in delivering safe, high-quality repairs and maintenance services. The role has a strong focus on damp and mould remediation and all working at height activities. It is responsible for day-to-day leadership, planning and resource management, and for ensuring full compliance with health and safety legislation, regulations and organisational policies across both teams. Role Specific Duties * Provide visible and effective leadership to Roofing and Damp & Mould operatives, setting clear expectations, holding regular 1:1s and team meetings, and managing performance. * Plan, schedule and coordinate work across both teams, allocating operatives, equipment and materials to achieve safety, quality, time and customer satisfaction targets. * Act as the day-to-day health and safety lead for roofing and damp/mould activities, promoting a strong safety culture and maintaining zero tolerance for unsafe practices. * Ensure full compliance with the Work at Height Regulations and all other relevant health, safety and building regulations, policies and procedures. * Oversee, review and sign off risk assessments and method statements for roofing, damp and mould, and height-related works, ensuring they are clearly communicated and understood. * Carry out regular site inspections and safety audits, addressing non-compliance promptly and implementing corrective actions. * Oversee the safe erection, use and dismantling of scaffolding, towers and other access equipment, ensuring operatives hold valid PASMA, IPAF or equivalent training and use appropriate PPE. * Manage damp and mould surveys and remediation works, ensuring appropriate methods and materials are used and that residents are kept informed throughout the process. * Coordinate works where roofing and damp/mould activities overlap, minimising disruption and ensuring safe, efficient delivery. * Use PDA/job management systems and Microsoft tools to update jobs, monitor progress and provide accurate information for reporting and performance monitoring. * Act as an escalation point for complex resident issues or complaints relating to roofing or damp/mould works, resolving matters professionally and promptly. * Liaise with internal teams and external contractors (such as scaffolding providers and specialist contractors) to ensure work is delivered safely, efficiently and in compliance with requirements. What You Will Need to Have * Proven supervisory experience in repairs, maintenance, roofing, construction or a similar operational environment. * Experience of leading teams, managing performance and handling difficult or sensitive conversations. * Strong practical knowledge of working at height safety requirements and site management. * A clear commitment to health and safety, including experience of risk assessments, method statements, site inspections and incident follow-up. * Excellent planning and organisational skills, with the ability to manage multiple workstreams and competing priorities. * Strong communication and interpersonal skills, with the ability to build effective relationships with residents, colleagues and contractors. * Good IT skills, including Microsoft Office, Teams and PDA/job management systems. * Full UK driving licence. Desirable * PASMA and/or IPAF certification. * Working at Height and Asbestos Awareness training. * First Aid at Work qualification. * IOSH Managing Safely, NEBOSH or a similar health and safety qualification. * Formal supervisory or management training or qualification. Successful candidates will be subject to a basic DBS check. No role profile can cover every issue which may arise within the post. The postholder will be expected to carry out other duties from time to time that are broadly consistent with those described above. If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. xrnqpay Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF

The successful candidate will provide frontline customer support and administrative assistance, ensuring smooth operations and high levels of customer satisfaction. Maintain and update customer records in CRM systems. Address customer complaints and escalate when necessary.

The Customer Support Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs. Client Details Our client is an organisation within the business services industry, dedicated to delivering reliable and professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth. Description Key responsibilities of the Customer Support Advisor include: Respond to customer queries via email, phone, and other communication channels in a timely manner. Maintain accurate records of customer interactions and transactions. Resolve customer complaints and provide appropriate solutions to ensure satisfaction. Assist customers with product or service information and guidance. Collaborate with internal teams to address and resolve customer issues effectively. Identify and escalate priority issues to the relevant departments when necessary. Contribute to improving customer service processes and practices. Provide updates and follow-ups to customers regarding the status of their enquiries.Profile The successful Customer Support Advisor should have: Previous experience in a customer service/client facing position is highly desirable. Strong communication skills, both verbal and written, to engage effectively with customers. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Confidence to make outbound calls with a strong telephone manner. A positive attitude and a commitment to delivering exceptional customer service.Job Offer Benefits include: A competitive salary Quarterly bonus A supportive work environment with full training provided Opportunities for personal and professional growth A comprehensive benefits package Access to many company perks Free parking onsite Flexibility to work hybrid remote

Job Title: Collections Specialist Location: Oxfordshire Hybrid 2-3 days WFH Salary: Up to circa £35,000 depending on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: 23 days holiday plus bank and public holidays Simply Health Cash plan Employee assistance programme Bupa (after qualifying period) Free Legal and Conveyance fees Volunteering days off Enhanced Maternity and Paternity Leave Company sick pay Ongoing learning and development opportunitiesAbout the position of the Collections Specialist: This is an exciting opportunity for an experienced Mortgage Collections or Arrears Specialist to join a growing team following the successful onboarding of a new client's mortgage portfolio. With this major project now complete, the business is expanding its team to support continued growth, creating genuine scope for long-term career development as the function evolves. You'll take full ownership of mortgage arrears cases end-to-end, supporting customers with empathy and professionalism, agreeing on sustainable repayment solutions, and gaining further exposure to litigation within a supportive environment. We are specifically seeking candidates with recent collections, arrears, or litigation experience from a lender, loan servicer or consumer lending business, looking to grow their careers alongside an expanding and ambitious team. Responsibilities for the role of Collections Specialist: Manage customer enquiries and arrears cases in line with company policies and regulatory requirements. Engage with customers via inbound and outbound contact to discuss overdue balances and agree on sustainable repayment solutions. Assess financial circumstances, update affordability information, and identify appropriate arrears outcomes. Identify and support vulnerable customers in line with policy and client expectations. Escalate complaints, litigation matters, and risk issues appropriately, including potential financial crime concerns. Liaise with internal teams and third-party partners to ensure timely and compliant case progression.Experience and skills required for the role of Collections Specialist: Proven experience in arrears, litigation, customer services with a mortgage lender or consumer lending-related business. Good understanding of the legal and regulatory framework for mortgage lending and administration. Strong customer-focused approach, with an awareness of Consumer Duty. Excellent communication skills, both written and verbal, with a high level of professionalism and integrity.For more information regarding the role of Collections Specialist, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

Are you passionate about elevating bakery innovation? Do you thrive at the intersection of product development, technical expertise, and customer collaboration? This is an exciting opportunity to join a leading bakery solutions manufacturer as an Application Specialist - Bread Development, playing a pivotal role in shaping the next generation of bread products for customers across the UK and beyond. In this influential role, you'll work closely with technical applications, commercial teams, and cross‑functional departments to deliver high‑impact projects through a structured stage‑and‑gate development process. If you love using science, creativity, and problem‑solving to unlock product potential, this role is for you. What You'll Be Doing Driving Innovation & Performance Lead product development projects from concept to launch. Deliver product, process, and cost improvements to support customer needs and drive profitable growth. Act as a central point of expertise for international sister companies, providing technical support to local bread development teams. Technical Bread Development Apply advanced knowledge of enzymes, emulsifiers, and fermented ingredients to create high‑performing bakery solutions. Develop products tailored for industrial bread manufacturing environments. Identify product gaps and create concepts that set new standards for functionality and efficiency. Partnering for Success Build strong relationships with key ingredient suppliers to stay ahead of market innovation. Collaborate with suppliers and Group Purchasing to secure and trial new ingredient technologies. Represent NPD in customer meetings, technical reviews, and supplier discussions. Delivering Excellence Ensure all data, specifications, and formulations are accurate and "right first time." Submit precise product costings and work closely with Quality and Production teams to ensure smooth product launches. Support investigations into product issues or customer complaints as part of cross‑functional teams. Contribute to a positive Health & Safety culture within the wider team. What We're Looking For The ideal candidate will be a proactive, hands‑on problem‑solver who thrives in a fast‑paced, collaborative technical environment. Build strong, trust‑based relationships across teams, suppliers, and customers. Adapt your communication style to suit technical and non‑technical stakeholders. Bring energy, curiosity, and a continuous improvement mindset. Enjoy tackling challenges and broadening your technical capabilities. Are highly organised, prioritising effectively to deliver on time and to a high standard. Skills & Experience Degree in Food Science or related discipline Around five years' experience in the baking industry Proven competence in formulating with fermented products Demonstrable project management experience Strong computer literacy and system competence Clear, confident presentation and communication skills Full UK driving licence (Essential) Why This Role Stands Out You'll join a business deeply committed to technical excellence, innovation, and customer partnership. This position offers autonomy, variety, and genuine influence over cutting‑edge bread development-perfect for someone ready to take their baking science career to the next level. If this role looks of interest, please click apply and I will be in touch with more details

The Store Oxford - the citys only luxury lifestyle hotel is looking for a highly organised and enthusiastic Bar Manager to support the Food and Beverage Manager in the day-to-day running of the bar outlets, ensuring smooth operations, excellent customer service, and compliance with licensing laws. Our vast bar is located on the ground floor, with views onto bustling Broad Street and an adjacent fireside snug. A relaxed and stylish Oxford bar, we serve up signature sips and scavenger bites daily from 8am. In the warmer months, enjoy cocktails streetside its one of the most sociable bars in Oxford. Our Rooftop Bar & Terrace offers unparalleled views across Oxfords dreaming spires the citys most atmospheric setting for cocktails. The menu is built around The Stores own award-winning spirits, from gin and vodka to rum, whisky, and tequila, crafted into inventive serves youll only find here. High above Oxford, our cocktails celebrate both the timeless and the untraditional. Sip the crisp simplicity of a Botanists Gimlet, the tropical warmth of Spire on Fire, or indulge in Breakfast at Boswells whisky, cassis, peanut butter, and chocolate bitters each crafted with The Stores own spirits and a touch of imagination. Role Purpose The Bar Manager is responsible for the day-to-day running of the bars ensuring outstanding guest experience, smooth operations, and a motivated, high-performing team. This role oversees the bar teams while also ensuring a strong link with the rest of the departments, manages costs and compliance, and delivers consistent service standards that reflect the brand. Key Responsibilities Lead and manage the bar team, ensuring exceptional service at all times. Oversee daily operations, including service delivery, staff deployment, and guest satisfaction. Recruit, train, and develop team members to reach their full potential. Create and manage staff rotas in line with business needs and budgets. Drive revenue through upselling, promotions, and excellent guest engagement. Monitor and control budgets, costs, and KPIs (labour, wastage, margins). Ensure full compliance with licensing, health & safety, allergen, and food hygiene legislation. Manage supplier relationships, stock ordering, cellar and beverage management. Handle guest feedback and complaints with professionalism and care. Collaborate with the F&B Manager and senior management on menu planning, promotions, and events. Maintain high standards of cleanliness, presentation, and atmosphere throughout. Report on performance, highlighting opportunities to grow revenue and improve efficiency. Skills & Experience Proven management experience in a bar, restaurant, or hospitality venue. Strong leadership skills with the ability to motivate and inspire a team. Excellent knowledge of food, beverage, and service standards. Commercially aware with experience managing budgets, KPIs, and P&L. Strong organisational skills and attention to detail. Confident in handling guest feedback and complaints effectively. Knowledge of licensing laws, health & safety, and food hygiene regulations. Proficient in hospitality systems. Personal Qualities Guest-focused, with a passion for delivering memorable experiences. Professional, approachable, and calm under pressure. Energetic, hands-on leader who leads by example. Flexible and adaptable to the needs of a busy venue. Hours are full time, 40 per week covering evenings and some weekends. Reporting into the F&B Manager. Benefits 28 days holiday Meals on duty Ongoing training provided - both in house and external Apprenticeships Career progression and development - we invest in our people Royal Cars taxis 50% discount for our people to and from work Refer a Friend Scheme (£250 for general referrals and £500 if you refer a chef) Review bonus and scheme (£50, £100, £200, E Bike's, Smart TV's and International overnight stays for 50 reviews plus) Access to Wagestream 25% off treatments in our spa and 50% off products Discount on rooms and food and beverage Hospitality Rewards: access to health and wellbeing benefits and perks for everyone (high street discount, restaurants, and Employee Assistance) Opportunities to win raffle prizes Exceptional induction game and programme - this is the most fun you will have on your induction day that we promise! Brand pillars - we have four pillars that we live and breathe everyday! Opportunities to socialise and celebrate big moment together - birthdays, work anniversaries and big life moments! Team Awards and socials Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action. Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that. Weve got 4Brand Pillarsthat will also help you thrive: Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the buildings past by carrying forward a legacy of enchanting guests with a sense of delight and wonder. Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups. Innovation - The Store is more than just a hotel its a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services. Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together. At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community including all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. TPBN1_UKCT

Property Manager / Housing Manager Join a professional housing team delivering high-quality housing management and customer service within student accommodation. This front-line Property Manager role focuses on tenancy management, property inspections, and resident support while ensuring an efficient and welcoming environment. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Manager, Tenancy Officer, Residential Property Manager, Lettings Officer, Accommodation Officer, Residential Property Officer, Lettings Manager, Accommodation Manager SALARY: £34,800 - £35,432 per annum + Generous Benefits (see below) LOCATION: Oxford, Oxfordshire (OX4) – Office based JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday – Friday, 9am – 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Property Manager / Housing Manager to join a housing management team delivering a professional and customer-focused service within student accommodation. As a Property Manager / Housing Manager you will take a front-line role supporting residents, managing tenancies, and ensuring properties are well maintained and compliant. You will work both at reception and across accommodation sites, building positive relationships with residents and stakeholders. The Property Manager / Housing Manager will oversee allocations, lettings, void management, property inspections and tenancy management while ensuring systems, records and performance targets are maintained to a high standard. DUTIES Your duties as a Property Manager / Housing Manager will include: • Tenancy Management: Manage allocations, lettings and voids in line with organisational policies and procedures, • Property Inspections: Conduct regular property and estate inspections and ensure issues are recorded and resolved, • Resident Support: Act as a key point of contact for residents, providing advice, guidance and resolving housing queries, • Handling: Investigate and resolve resident complaints while maintaining excellent customer service, • Records Management: Maintain accurate housing management records across IT systems and manual documentation, • Performance Monitoring: Ensure tenancy management targets and service performance indicators are achieved, • Stakeholder Engagement: Build effective relationships with internal teams and external partners, • Legal Proceedings: Attend court hearings, evictions and external meetings when required, • Operational Support: Support the Area Manager to ensure offices operate in line with contractual obligations, • Out-of-Hours Support: Assist with the organisation or provision of an out-of-hours housing management service CANDIDATE REQUIREMENTS • Educated to GCSE level or equivalent in Maths and English (Grades A* - C), • Experience working in a customer-centred environment and dealing with the public essential, • Demonstrable ability to adapt swiftly to evolving work environments, • Strong problem-solving skills, able to navigate complex challenges and implement effective solutions, • Intermediate MS Office skills and willingness to learn new systems, • Knowledge of housing law in relation to Assured Shorthold Tenancies desirable, • Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively, • Excellent communication and interpersonal skills, • Driving license and own car desirable, but not essential BENEFITS • 25 days’ holiday (Plus Bank Holidays) • Up to 8% contributory pension • Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14502 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Our client, a major servicing organisation for one of Oxford's largest employers, are looking for a Helpdesk Advisor on an ongoing temporary contract on a part time basis of Monday - Friday - 5pm - 10pm This role forms part of the Helpdesk team in delivering a professional customer care and job dispatch service whilst maintaining confidentiality at all times. Your responsibilities will be: . Log calls and enquiries effectively, relaying information to fellow staff . Process and monitor customer requests . Managing complaints effectively . Achieve Health and Safety responsibilities The ideal candidate must: . Demonstrate the ability to work on their own initiative . Enjoy working with people . Demonstrate excellent oral & written communication skills . Must show good interpersonal relationships The hours of work will be on a rota basis. For more information and to apply, get in touch with our Oxford branch, or click 'Apply Now' to submit your application. We wish you the best of luck in your job search! If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website

A precision engineering manufacturer is looking for an experienced Quality Engineer to join their growing team. The business supplies complex machined components to highly regulated industries and is investing in both its people and manufacturing capabilities. This role will play an important part in supporting manufacturing quality, customer requirements and continuous improvement across the business. Quality Engineer Role: Permanent, Full-time Location: Oxfordshire, commutable from Oxford, Didcot, Abingdon, Witney, Banbury & Swindon Salary: £. Competitive + Benefits Quality Engineer Responsibilities · Provide quality engineering support across manufacturing operations. · Interpret complex engineering drawings & determine suitable inspection methods. · Manage non-conformances and customer complaints using structured problem-solving tools (8D / 5 Why). · Support supplier quality activities & liaise with customers on quality-related matters. · Produce inspection reports and quality documentation. · Support internal and supplier audits where required. · Train operators on inspection techniques and measurement equipment. · Support continuous improvement activities across manufacturing & inspection processes. Quality Engineer Requirements · Proven experience in a Quality Engineering role within manufacturing. · Knowledge of ISO9001 quality systems. · Strong understanding of inspection techniques and measurement equipment. · Ability to interpret complex mechanical engineering drawings. · Experience managing non-conformances and root cause investigations. · Strong communication skills and ability to work cross-functionally. · Mechanical engineering background or apprenticeship preferred. Desirable: · Experience with CMM programming If you are interested, please apply or contact me

About the role The role requires legal accountability for delivering high-quality services to vulnerable individuals in their own homes, ensuring their safety, dignity, and well-being. This includes maintaining compliance with all statutory obligations, upholding regulatory standards, and fostering ethical service provision. Additionally, the position involves providing leadership coverage in the absence of both the CEO, ensuring continuity in decision-making and operational oversight to sustain organisational effectiveness. Though the position does not have direct line management of care staff, they are responsible for upholding the high standards required by local councils and CQC, in addition to other authorities and therefore should work closely with the Head of Care Services to implement best practice and standards across the organisation. Responsibilities Ensuring the provision of high-quality services to vulnerable people in their own home • To ensure that all Service Users undergo appropriate initial assessments including care needs assessments and health and safety risk assessments, • To ensure that appropriate records of assessments are maintained and that actions required to mitigate risks are carried out., • To ensure that appropriate records are kept within the Service Users home, • To ensure that Service Users and their informal Carers are consulted during the care planning and throughout service provision ensuring personalization, • To ensure the effective management of Complaints, Compliments and Comments, including remedial action and record keeping, • To respond as per Company policy and procedure to allegations of abuse Monitor to ensure legal requirements for staff support are carried out • Staff are required to have supervision (3monthly), appraisal (annually) and one spot check in the home annually. To ensure all statutory obligations are met • To ensure all care staff successfully complete all training required to meet the fundamentals of CQC, • Responsible for reporting, including the management and administration of the Quality Management System., • Responsible for managing the quality feedback framework for families., • Management of the risk assessment register, • Responsible for monitoring the contracts alongside the Head of Care Services, • To ensure that appropriate records are kept relating to all care staff and Service Users according to CQC and the LAs, • To ensure that Service User reviews are carried out and recorded in line with the requirement of the Fundamental Standards of CQC and the Local Authority, • To build and maintain positive working relationships with colleagues, commissioners and partners, • To be aware of Key Performance Indicators and to address areas of poor performance in Care Services delivery Training and Development • Identify training needs and options to meet those needs, • Undertaking periodic training appropriate to the role, • Be familiar and stay up to date with the knowledge and skills required to meet the needs of the people who use their service, • Remained informed and engaged on all relevant matters relating to service user’s care Leadership • Retain the full confidence of the registered provider, • Provide positive leadership, • Promote an open, positive and inclusive culture, • Create a positive working environment that promotes the health and wellbeing of staff, • Maintain good relationships with Service Users, • Maintain their knowledge and a commitment to equal opportunities, • Represent the Company to other bodies with which it works, • Relate professionally to a wide range of individuals and organisations, • Co-operate fully with CQC and other regulatory bodies, • Ensure that responsibilities are clear and that control measures (KPIs) are in place to monitor quality, performance, risks and that regulatory requirements are understand and implemented. Other duties To ensure registration with CQC as Registered Manager for Oxfordshire Crossroads covering Oxfordshire, Windsor, Maidenhead, Ascot and West Berkshire To advise the CEO of any significant concerns or serious incidents that may have an adverse effect on a Service User, member of care staff and/or the reputation or viability of the Organisation. To assist inspection teams from CQC and The Local Authority with support from senior management To take on the role of Caldecott Guardian. The postholder may be required to take the lead on special projects as agreed with their line manager Be a key point of contact during business development activities. Responsible for being the Caldicott Guardian for the organisation Support the Data Protection Officer with Data Protection obligations and objectives. This is a non-exhaustive list of duties and responsibilities Candidate requirements Hold a relevant qualification and registration with CQC Strong communication skills Ability to implement and execute training programmes, where necessary Ability to influence key decision makers

We are looking for an Accounts Receivable Team Lead to support and empower our Billing team in delivering an exceptional customer experience. In this role, you will oversee the day-to-day management of billing operations while ensuring customer queries are handled efficiently throughout the entire customer lifecycle. You will play a critical role in maintaining high service standards, resolving complex billing issues, and developing team members through coaching and support. Key Accountability & Responsibilities Respond to inbound Salesforce cases from customers and liaise directly with other departments to resolve any issues and customer queries Liaise with other company stakeholder holders Day to day management of the billing team members. Manage daily workload across the team members. Ensuring that processes are adhered to and that systems and tools are used effectively. First line escalation for customer dissatisfaction and ownership of customer complaints at all levels. Oversee induction of new team members, including onboarding and training. Monitor and where appropriate address quality issues within the team through coaching and training with support from the Accounts Receivable & Credit Control manager. Empower the team to deliver a consistent premium service, managing all types of Billing queries and effectively coordinate resolution actions across all required Gigaclear teams. Knowledge & Skills Previous experience working in a senior or team leader role, ideally within a billing or finance. Intermediate proficiency in Microsoft Excel with the ability to analyse and manage data effectively. Strong analytical, numerical, and detail-oriented mindset. Excellent time management, communication, and telephone skills, with the ability to effectively prioritise and delegate tasks. Demonstrated experience delivering outstanding customer service, with the ability to coach and mentor team members to achieve high performance. Proactive and self-motivated, with the ability to use initiative and maintain a positive, can-do attitude. Strong communication and organisational skills, with the ability to manage multiple priorities. Confident in coaching and mentoring individuals on a one-to-one basis, supporting performance improvement and recognising success. Calm, professional, and articulate, particularly when managing challenging situations or escalations. A structured and disciplined approach to problem-solving, with a focus on delivering effective resolutions. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Rubicon Consulting is currently recruiting for Project Quality Lead on a 6 Month Contract, based in Oxfordshire/ Hybrid Working Role Summary • Ensure quality-related project activities and services are implemented efficiently by contractors on the construction site, thus meeting the project-specific quality requirements., • Preparing & reviewing Inspection and Test Plans with subject matter experts., • Continuous improvement by sharing your knowledge through training and regular coaching. This includes - Regular communication with our project management, the site manager, internal specialist departments, document controllers, and the customer's specialist managers., • Ensure that the construction site organization and subcontractors adhere to the project and quality requirements., • Facilitate testing activities on the construction site in accordance with the project quality plan., • Inspect completed work and take any necessary corrective actions., • Identify non-conformances ensuring speedy close outs., • Participate in mitigating negative impacts on the project and developing and implementing solutions., • Support the project team with customer complaints, reporting them, and developing timely solutions., • Drive continuous improvement by sharing knowledge through training and regular coaching. Requirements • Relevant professional experience on construction sites of varying size and complexity., • Previous experience of working in an EPC environment and managing MEICA and civil works., • Exceptional knowledge of quality assurance and quality control., • ISO 9001 Internal Auditor, • IT skills (MS Office, document management)., • H&S experience an advantage, • · Efficient and possess a high degree of technical, interpersonal, and leadership skills., • · Identify and resolve problems early on and work constructively to build positive customer and supplier relationships., • · Communicate your messages coherently and clearly and have the assertiveness necessary for this role., • · Complete the assigned tasks with a high degree of initiative, flexibility, and perseverance, while always adhering to the Code of Conduct., • · Maintain an overview, remain calm, and act in a solution-oriented manner, even in challenging situations. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time

Our client is looking for a strong retail to head up their Skincare and Fragrance department in Oxford. As the Supervisor Skincare / Fragrance, youll oversee and inspire a team of Beauty Advisors, guiding them to deliver exceptional customer service and product expertise. With your in-depth skincare and fragrance knowledge and leadership skills, you'll drive sales, create unforgettable customer experiences, and uphold the high standards of operational excellence. Youll be at the forefront of making skincare a transformative experience for both your team and customers, ensuring our department thrives and evolves. Key Responsibilities: Team Leadership & Development • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction., • Provide continuous training and development opportunities to enhance selling skills, customer service, and product knowledge., • Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team members growth., • Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service., • Support senior store management in managing employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. Sales Leadership, Customer Engagement & Service Excellence • Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience., • Deliver expert skincare and fragrance consultations and personalised product recommendations, to ensure each customer feels valued and empowered., • Proactively engage with customers to build long-lasting relationships, identifying opportunities for upselling and cross-selling to meet both sales and customer satisfaction goals., • Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty., • Stay up to date with the latest skincare and fragrance trends, techniques, and product innovations to provide informed recommendations to customers and team members. Operational Excellence & Strategic Execution • Oversee the daily operations of the skincare and fragrance departments, including inventory management, visual merchandising, and stock replenishment to maintain an organised, clean, and visually appealing display., • Collaborate with store management to implement promotional campaigns, marketing activities, and seasonal events that drive traffic and sales., • Ensure operational efficiency by monitoring key performance indicators (KPIs), tracking sales trends, and implementing strategies to optimise customer satisfaction and store performance, contributing to the stores broader business goals., • Maintain the operational standards, including loss prevention, health and safety protocols, and adherence to company policies. New Store Opening Procedures Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom. Skills: • Proven experience in a leadership or management role within the beauty or retail industry, with a focus on skincare and fragrance., • In-depth knowledge of skincare and fragrance products, ingredients, brands, and trends, with a passion for educating others about beauty., • Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team., • Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets., • Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment., • Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes., • Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement., • Flexibility to work evenings, weekends, and holiday seasons as required. With this client, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit., • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead., • Work that brings fulfilment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Package: Up to £36,000 + Commission and Strong Package & Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

Neighbourhood Manager Location: Hybrid / Oxford Salary: £17,500 Contract: 11 Month FTC Hours: 17.5 hours per week – 2 full days and 1 half day Office requirement: Wednesday in the Oxford office DBS: Standard DBS required Driving: Full UK driving licence and access to own vehicle essential Service Care Solutions are currently recruiting on behalf of a well-established housing provider for a part-time Neighbourhood Manager to support the delivery of high-quality neighbourhood and tenancy management services across the Oxford area. This is an excellent opportunity for someone with housing, community, tenancy, neighbourhood, resident services or complaint resolution experience who enjoys a varied, resident-facing role and is confident managing cases independently. The Role As a Neighbourhood Manager, you will be responsible for managing a patch of properties and helping to ensure residents live in safe, well-managed and thriving communities. The role will involve a mix of estate-based work, resident engagement, case management and partnership working. Key Responsibilities Carry out estate, scheme and property inspections to ensure high standards of cleanliness, safety and maintenance Manage neighbourhood and tenancy-related issues including noise complaints, disputes and safeguarding concerns Support vulnerable residents and signpost or escalate concerns where appropriate Liaise with internal teams and external agencies regarding repairs, compliance, safety and resident wellbeing Build strong relationships with residents and act as a visible point of contact within the community Maintain accurate records, update systems and manage a busy caseload effectively Attend meetings, represent the organisation externally and support with legal or court-related matters where required Gather resident feedback and contribute to service improvementsAbout You We are keen to hear from candidates who have experience in a customer-facing or community-based role, particularly within housing, local authority, social care, tenancy support or complaint handling environments. You will ideally have: Experience managing resident or customer cases independently Strong communication skills and the confidence to challenge behaviour appropriately where needed Experience handling complaints, tenancy issues, ASB-related matters or safeguarding concerns Good organisational skills and the ability to manage competing priorities Strong written skills and accurate record-keeping ability Good IT skills and confidence using case management or CRM systems Awareness of safeguarding and when to escalate concerns A full UK driving licence and access to your own carDesirable Knowledge of tenancy law, ASB processes or building safety Experience supporting vulnerable residents or managing complex cases Training in safeguarding, mediation, ASB or health and safety Housing association or local authority experienceThis is a great opportunity for someone looking for a flexible part-time housing role where they can make a real difference to residents and communities. For more information or to apply, please contact: George Westhead (url removed) (phone number removed)