Complaints jobs in OxfordCreate job alerts

Job Title: Nurse Manager Contract: Permanent, Full-time (37.5 hours per week, Monday to Friday) Location: Hybrid to Oxford with travel as required Salary: Up to £55,000 per annum & £5,000 car allowance, plus £1,000 starting bonus and an additional £1,000 bonus after one year employment. Ar...

Operations Director – Brand New State-of-the-Art Hospital £70,000-75,000 DOE + Competitive Company Benefits Oxford Full-Time/ Permanent - 40 Hours Want to be a key part in the opening and success of a BRAND NEW and state of the art hospital? Would you like to be able to build your o...

Act as the main point of contact for landlords and tenants, handling enquiries, property maintenance issues, and complaints. Conduct property inspections and prepare detailed reports for landlords. Oversee property maintenance and repairs, liaising with contractors and service providers to ensure...

ER Case Manager UK-Based | National Scope | Flexible Location | Competitive Package A leading UK organisation operating in a complex, high-profile environment is seeking to appoint an experienced Employee Relations Case Manager to join a high-performing team. The Role You will act as a ...

As a School Club Manager, you will manage all day-to-day aspects of running the clubs at your school, including scheduling, people management, cost control, handling customer complaints, and maintaining school relationships. This is an amazing opportunity for an Afterschool Club Manager to join a...

As a School Club Manager you will manage all day-to-day aspects of running the clubs at your school from scheduling, people management, cost control, customer complaints, and school relationships. School Club Manager – Leading Children’s Play and Sport Provision Company. As a School Club Manager

As an advocate forcustomer service, you'll currently be in a role where you deal with customer requests, complaints and queries, often acting as a referral point for dealing with more complex customer requests, complaints, and queries. You will achieve the Level 3 Customer Service Specialist appr...

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service a...

This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service and performance. Managing all aspects of ...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. We are seeking self-motivated and proactive individuals to join our busy Claims, Inquests, and Complaints team. ...

You will manage all stages of the response to complaints regarding children and young people’s services to ensure that statutory and organisational requirements are met, that complaints are investigated with appropriate thoroughness and impartiality, and that all complainants receive a full and t...

At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:.Access to the Co...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

Employment Lawyer (Workplace Investigator), Kent, 3+ PQE – A rare and exciting opportunity has arisen for an experienced Employment Lawyer who is looking for something a bit different to the usual employment solicitor role! .TITLE: Employment Lawyer (Workplace Investigator).SALARY: £Dependent on

Handling and resolving a range of complaints. Experienced and confident handling customer complaints.

EMPLOYMENT LAWYER (WORKPLACE INVESTIGATOR) – LOCUM 3 + PQE, EAST ANGLIA/ HYBRID, COMPETITIVE SALARY.An exciting opportunity has arisen for an experienced Employment Lawyer seeking a role that offers an alternative to the traditional employment lawyer position within a Top 50 law firm.The firm are...

This is a unique and varied role, working within Leicestershire County Council’s Complaints and Information Management Service. We are a small, dedicated and professional team that includes Corporate Complaints and Freedom of Information (FOI). You will be responsible for the management of all co...

Cleaner - Castle Donington,.We're currently recruiting a full time Cleaner to join our cleaning and facilities teams for 14Forty, contracted to 40 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest exp

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Knowledge of the Housing Ombudsman's Complaints Handling Code and Social Housing White Paper (desirable but ...

This role involves handling inbound calls from residents, providing information, resolving queries, and managing complaints related to waste services. You’ll be dealing with complaints and complex queries, so previous customer service experience is essential.

We are recruiting a Complaints Investigator for a housing association, working within the Customer Insight and Experience team under the Operations Directorate. This is a vital role in ensuring excellent customer service by investigating and resolving complaints fairly and efficiently. Investigat...

Cleaner - Essex.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Eurest, contracted to 16 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for

Draft high-quality written responses to Stage 1 and Stage 2 complaints. Job Title: Complaints Investigator. The successful candidates will need to hit the ground running with minimal training and take full ownership of complaints from start to resolution, while maintaining excellent service stand...

Leys Leisure centre, Oxford OX4 6JL.Full and Part time hours available to cover a mixture of early, late & weekend shifts.Here at More Leisure Community Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun.To be the destination of...

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

To deal with customer complaints or comments as per the company procedures.

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your de...

Complaints Team Leader, south east england. Here at Howells, we are working with a leading social housing repairs and maintenance contractor to recruit a proactive and experienced Complaints Team Leader for their busy Billericay-based contact centre.

Fabulous opportunity for a full or a part time person to work for an independent insurance company based in St Albans.They are looking for a strong claims handler/administrator with a corporate insurance background and a working knowledge of Acturis.The ideal candidate needs to be a self starter ...

Are you ready to make a meaningful impact on customer experience within a growing and innovative Insurance Group? Our expanding client has created an exciting new role of.Support all Group Companies, managing a variety of cases across multiple operations.

Reception & Facilities Coordinator – Research and Analytics Firm.Monday to Friday, 8:00am – 5:00pm.We’re working with a technology-driven publishing and analytics business that supports the global scientific and healthcare communities with cutting-edge tools, data, and trusted content.They are

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complain...

Temp Receptionist– South-East Oxford.Urgent need – selection of dates throughout weekdays in August, with potential for future dates.Calling all immediately available receptionists, with experience of working in similar positions on front of house, within an office environment.My client, a publi

You will manage all stages of the response to complaints regarding children and young people’s services to ensure that statutory and organisational requirements are met, that complaints are investigated with appropriate thoroughness and impartiality, and that all complainants receive a full and t...

Stowford House Care Home, Faringdon Road, Shippon, Abingdon, OX13 6LN.Bedded, Residential, Nursing & Dementia Home.Bank Kitchen Assistant Housekeeping Assistant.Covering Annual Leave and Sickness.What will Aria Care Offer you?.Holiday & days out discounts.Are you a passionate and a fast lea

We are looking to recruit a Complaints Team Leader to join our team at our Basildon Complaints Team, from our office at Basildon. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Handling stage 1...

Care and Support - Floryn House Care Home.Located in the beautiful village of Yarnton, Oxfordshire, our purpose built care home offers the highest standards of Residential, Dementia, Nursing and Respite care for up to 73 residents.With state of the art facilities and a warm, welcoming atmosphere,...

Your role will involve driving positive change by analyzing trend data and communicating insights to inform service improvements that prevent complaints from occurring, escalating, or recurring. We value practical problem solvers who can communicate effectively across various mediums, applying th...

Care and Support - Floryn House Care Home.Located in the beautiful village of Yarnton, Oxfordshire, our purpose built care home offers the highest standards of Residential, Dementia, Nursing and Respite care for up to 73 residents.With state of the art facilities and a warm, welcoming atmosphere,...

We are supporting a local authority in the West Midlands with their search for a Mediation & Complaints Officer. Oversee a caseload of SEND complaints, ensuring effective interventions for children and young people aged 0-25 across all educational settings. Resolve conflicts and engage directly w...

We are currently recruiting for a.Reporting directly to the Front Office Manager, this is an exciting role for a talented individual looking for career growth and a new challenge in a fast-paced, busy, hardworking team environment.Full Time & 40 hours per week (8 hours/day, 5 days pe.

As a Complaints & Redress Case Manager, you’ll work across both the Complaints and Client Redress teams, reporting to the Senior Complaint Manager and the Senior Client Redress Manager as appropriate. We’re excited to announce an opportunity to join our Risk & Compliance Team as a Complaints & R

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Catering Assistant.Maintain the cleanliness of kitchen and related areas.Preparation of produce for mealtime,...

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Regulatory Affairs Team Lead (UK/EU).High Wycombe, Buckinghamshire, UK (Hybrid).An opportunity working for a growing specialty pharmaceutical business that focuses on CNS products and hospital injectables as a Regulatory Affairs Team Lead/Manager.The role reports to the Director of Regulatory Aff...

Complaints Investigator, south east england. We are looking for a Complaints Investigator who is passionate about finding fair outcomes for customers.

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.Dutch-Speaking Customer Service Advisor.This role is primarily remote, offering flexibility with just one day...

Providing the best customer experience when handling customer’s complaints in writing and over the phone. Investigating complaints so we can give the customer the right outcome. Have you worked in a position where your sole duty has been handling FCA-regulated complex complaints? *.

We are working with a global real estate firm to hire an AML Team Leader based in London.In this role, you’ll be responsible for overseeing the quality and accuracy of CDD and EDD work, providing sign-off on AML/KYC activity, and guiding the wider team on complex and high-risk cases.The firm is l...

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You wi...

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits ...

Responsibilities of the Senior Complaints Officer:. Managing a team of x2 Complaints Invesigators. Requirements of the Senior Complaints Officer includes:.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your de...

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. We are recruiting to the role of Complaints Officer in our Customer Relations Team within Children's Services. We manage complaints for Children’s Services and Adoption South Ea...

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicat...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

North West covering Cheshire, Merseyside, Greater Manchester, Lancaster and Cumbria (successful candidate.We are the UK’s largest cat welfare charity.All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for million

Responsibilities of the Senior Complaints Officer:. Managing a team of 2 Complaints Investigators. Hamilton Woods Associates have been engaged by a renowned social housing provider in Kent to recruit a Housing Senior Complaints Officer on a temporary basis.

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning disabilities service in Newham.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we ...

We have an exciting opportunity for a Complaints Specialist to join our client, a financial services company based in Slough. The successful candidate will have previous experience in complaints handling and case management experience as well writing and issuing final response letters. Respond to...

Location: Kings Beach Hotel, The Parade, Pagham, Bognor Regis, PO21 4TW.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at intervie...

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. What You'll Bring To The Complaints Manager Role. Demonstrable experience in a Complaints or Customer Relations role within the Insurance ind...

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits ...

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will...

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits ...

The Complaints Handler is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. Report any potentially serious complaints to your line manager. If you’re interested in becoming a Complaints Handler ...

Location: Whitney Road, Abingdon, OX13 5AN.Contract: 20 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ...

Complaints experience in Insurance. Actively manage customer complaints. Improve the overall customer relationship, making customers aware of the organisation’s complaints procedures.

Ready to Lead the Floor in a Premium Steakhouse Experience?.If you're passionate about hospitality, crave the buzz of a high-energy restaurant, and want to be part of something exciting and growing – then step into the spotlight with.We’re not your average pub – we’re all about sizzling stea

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. We are looking for self-motivated and proactive individual(s) to join our busy C...

We're looking for 2 compassionate, adaptable and resilient Specialist Behavioural Support Workers to join our Learning Disability Service in Newham.Want to feel like you're making a difference? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why ...

Demonstrable experience of supporting a Complaints or FOI function and / or working in a customer service Information service dealing with the public. Experience of investigating and resolving complaints and responding to requests for information. Chelsea O'Neill - Complaints & Information Manage...

We're looking for a compassionate, adaptable and resilient Support Worker to join our Mental Health Service in Newham.Want to feel like you're making a difference? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of benef...

An excellent GP surgery in Oxford who score GOOD with CQC and have high QOF points are looking for a dedicated and friendly Medical Receptionist to join their team at a busy GP Practice.You will have an excellent day set up, alongside a very diverse, hard working and experienced team.This is a fu...

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintain...

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.Yo...

This position requires working alternate weekends, with a total of 24 hours across 5 days.Must be able to drive the minibus (manual transmission).As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an enviro...

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package inc...

Location: 8 Bridgford Road, West Bridgford, Nottingham, NG2 6AE.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You ca...

Job: Customer Service Advisor (CSA).Location: Cirencester (Gloucestershire).Salary: Up to 30,000 + Benefits.A great and rare opportunity has arisen.Our client is looking for a Customer Service Advisor to join their modern ARC, based in Swindon (Wiltshire).You will be joining a fast growing, energ...

Location: Queen Street, Dunoon, PA23 8AX.Contract: 39 hours per week + regular overtime, permanent, full time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro...

German Speaking Customer Service Advisor.Commutable from Birmingham, Stafford, Telford, Walsall, Cannock, Lichfield, Rugeley.Salary: up to 30,000 per annum.To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 773GR.A well-esta...

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.As Team Leader you will ...

We are looking for an experienced Property Claims Handler to join the team in Manchester.Ideally, you will be office-based due to the nature of the claims and system access requirements, but you can move to a hybrid working arrangement with two days per week from home after training.This role is ...

An established and successful charity, Childrens Hospice South West (CHSW) provides hospice care for children with life limiting conditions and their families in the South West of England.CHSW has three hospices Little Bridge House in North Devon, Charlton Farm in North Somerset and Little Harbou...

Transport Team Leader (TransportShift Manager).Due to internal moves within the team we have a very exciting vacancy within our Operations team for a.Transport Team Leader (TransportShift Manager).Four Crosses Inbound Depot click apply for full job details.

Temporary Evening Cleaner Oxford (Lone Working).We are looking for a reliable and trustworthy cleaner to support a small office building in Oxford with short-term evening cleaning cover.September 3rd October (Monday Friday).Cleaning communal areas of a small office building.Duties include vacuumi...

Job Title: Domiciliary Support Worker Location: Oxfordshire Employment Type: Bank (Casual) Work Pay Rate: £13 per hour About the Role: Our client is looking for compassionate and reliable Domiciliary Support Workers to provide person-centred care and support to individuals with learning disab

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who ...

Join Our Team as a Support Worker.Drayton, Abingdon, Oxfordshire.Monday to Sunday on a shift rota basis.Please note, the shifts may vary due to the needs of the people we support).A valid full UK manual driving license is essential.Applicants must have the right to work in the UK.Unfortunately, w...

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape.It'll see you tackle things like removing litter and debris from the car park and loading bay.Washing external windows and glass doors until they sparkle.Or making sure t...

Job title – Property Services Admin Assistant Location – Oxford, OX3 Contract – Temp ongoing Hours – Full time 30 hours per week Start Date – Asap The Role Summary Property Services Admin Assistant is a central role in delivering property related services to ou

Cleaner – Immediate Start Location: Oxford OX1 Hours: Monday to Friday, 4:00pm – 6:00pm Pay: £12.Start Date: ASAP We are looking for a reliable and hardworking Cleaner to join one of our clients to help maintain a clean, safe, and welcoming environment.Key Duties as a Cle

Hourly Care Assistant for English Literature Student - Oxford University.Are you a recent graduate and not sure what to do next? Or are you someone with a passion for making a positive impact in their lives?.AskJules are recruiting on behalf of our client, a university student, who is going to th...

Care Assistant-Driver with own vehicle.We provide homecare across Moss Side and the surrounding areas.Unfortunately, at this time, routes are unable to offer Sponsorship.Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual health...

Full-Time or Part-Time | Immediate Start.We have full-time and part-time cleaning jobs available in your area.Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately!.We're the best agency for home cleaners.We go out of our way...

Red Snapper Recruitment are recruiting for a floating support worker on behalf of our client based in the South West.As part of the role, the successful candidate will work closely with a small caseload of clients, building strong relationships through face-to-face engagement, breaking down barri...

SET YOUR OWN SCHEDULE, CHOOSE A SHIFT AND BE PAID EVERY WEEK.Xpress Healthcare Ltd is a healthcare firm whose purpose is to bring together health professionals and medical facilities.Hours: Day & Night shifts available / Choose your own shifts.Find the perfect work-life balance.No hassle, no str

Creative Support is a national not-for-profit care provider specialising in support for adults with a wide range of needs including learning disabilities, mental health needs and elderly care.We work closely with the different local authorities and commissioners to ensure we provide a person cent...

Cedar Lodge, Eastfield Lane, Whitchurch-on-Thames, Reading, RG8 7EJ.As a Domestic Assistant (Homemaker) at Cedar Lodge, you will be placed at the heart of the home along with the people that live here.You will be responsible for the general cleanliness and tidiness within the home as well as the ...