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Job Title: Motor Claims Handler (6 Month Contract). Experience as a Complaint Handler or in Quality Assurance. ...
We are currently recruiting for SEN Caseworker's within HCC. ...
Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday ...
Your responsibilities will be to support the Resolver Quality team to co-ordinate the resolution of complaints by acting as the liaison between customers, suppliers, the Control Centre, clients and ...
Customer Service - Claims & Complaints Adviser, Reading: This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure ...
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They will also handle escalations for complex complaints and serve as a subject matter expert in designated products. Responsibilities: · Completes the intake process of complaints through phone and ...
Respond to customer complaints by conducting a first site inspection. * Management of your weekly, monthly diary in respect of regional site visits, liaising with the team planner daily
Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. * Produce reports to ensure that all tenant matters have been addressed until ...
Escalate issues in connection with customer complaints exceeding deadlines and other critical occurrences. * Communicate and cooperate with the Service Management T-EU, with other department, with ...
Log details of enquiries, comments and complaints and details of actions taken * Effectively manage the complex customer complaints and escalate it to the right stakeholders to support resolutions
Efficiently log incoming issues (i.e. complaints and incidents) on web-based systems. * Ensure that all supplier/client responses are correctly recorded. * Manage prioritisation and action of own ...
Ensuring that any concerns, complaints, or requests are responded to promptly and effectively. * Assessing and minimising risks to keep each individual safe. * To develop a person-centred team that ...
Raising complaints with contractors when works aren't completed to a satisfactory standard. * Follow up of H&S, FRA, Site reports and lift engineering works, ensuring that all reports are actioned ...
Escalating customer enquiries and complaints as and when appropriate * Build professional and excellent relationships with new and existing customer The Customer Advisor will have excellent ...
Handle customer inquiries and complaints effectively. Collaborate with technicians to ensure timely repairs and maintenance. Adhere to health and safety regulations in the workplace. The Package
Handle complaints, provide appropriate solutions and alternatives within the time limits. * Follow communication procedures, guidelines and policies. * Working to company values at all times
Dealing with customer feedback and complaints * Liaising with clients and providing updates * Booking travel and accommodation * Providing an after sales support for clients * Assisting with the ...
Handle inquiries, complaints, and requests promptly and professionally. * Communicate effectively with customers via various channels including phone, email, and in-person interactions. * Collaborate ...
Taking customer calls and logging them in CRM Salesforce, including customer complaints in compliance with regulatory requirements. * Inputting and processing orders on company software. Personal ...
Resolve collections issues, disputes, complaints and queries, escalating as appropriate. * Develop and maintain personal development plans for the team, including monthly 1-2-1's. * Ensure good ...
Serve as the main contact point for overseas customers, handling their orders, inquiries, and complaints. * Manage customer accounts and provide general administrative support * Translate mailshots ...
Oversee the customer service team and handle queries and complaints promptly. * Ensuring sufficient stock levels for engineers. * Think on your feet and willing to solve technical problems ...
... reporting of complaints. Responsibilities: * Decision maker for all reportability decisions * Lead for all vigilance reporting, including local and global submissions * Partners with ...