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Your new company We are recruiting an experienced Tenancy Services Manager to lead and coordinate tenancy and housing management services within a large social housing organisation. This is a senior operational role requiring strong leadership, regulatory expertise and a clear focus on tenant satisfaction and service excellence.Your new role The Tenancy Services Manager will be responsible for the operational delivery, oversight and continuous improvement of tenancy services, ensuring full compliance with current housing regulation and consumer standards.Key responsibilities include: • Leading the delivery of a high-quality, tenant-focused tenancy service, • Managing and developing a team of housing staff, embedding high standards and accountability, • Translating housing legislation, regulation and policy into effective operational practice, • Ensuring compliance with the Social Housing Regulation Act 2023 and Consumer Standards, • Overseeing tenancy management activity including ASB, tenancy enforcement, sustainment and complaints, • Monitoring service performance, KPIs and tenant satisfaction, implementing improvements where required, • Working collaboratively with internal teams (income, ASB, tenancy sustainment) and external partners including adult and children's social care, • Supporting emergency planning and responding to critical incidents where required, • Proven mamillotegmental experience within local authority or registered provider housing services, • Strong working knowledge of social housing regulation, statutory responsibilities and consumer standards, • Experience leading and motivating multi-disciplinary teams, • A track record of delivering performance improvement and service compliance, • Strong written and verbal communication skills, able to engage with tenants, staff and senior stakeholders, • A tenant-centred, outcomes-focused approach What you'll get in return • Senior, high-impact leadership opportunity, • Opportunity to stabilise and strengthen a key housing service, • Hybrid working model Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A growing organisation within the molecular imaging space is seeking a Senior Quality Manager to lead oversight of EU and Rest-of-World (RoW) manufacturing partners and supply chain quality. This is a high-impact role focused on ensuring compliant, uninterrupted supply of specialised medicinal products across international markets. Key Responsibilities • Lead quality oversight of EU/RoW Contract Manufacturing Organisations (CMOs), • Manage manufacturing performance, investigations, and quality issue resolution, • Own and execute a risk-based audit programme, • Drive quality governance, including deviations, complaints, CAPAs, and change control, • Analyse performance data to identify risks and enable continuous improvement, • Support and enhance the Quality Management System (QMS), • Monitor regulatory developments and ensure ongoing compliance, • Collaborate cross-functionally to maintain a robust global supply chain Requirements • Strong experience within EU GMP environments (sterile and/or radiopharmaceuticals preferred), • Proven experience managing CMOs or external manufacturing partners, • Background in GxP inspections and auditing, • Solid understanding of QMS (deviation, CAPA, change control, risk management), • Ability to interpret and act on quality and operational data, • Willingness to travel (~30% across EU with occasional international travel) About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please click ‘apply’ or contact Finlay Keyworth (Recruiter II) at Planet Pharma for more information: E:

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management • Provide clear leadership to the administrative and domestic team, • Foster a positive, inclusive, and accountable workplace culture, • Oversee recruitment, retention, and development of staff, • Implement systems and processes to support high quality care and improve operational efficiency, • Ensure effective use of clinical systems and digital services, • Lead on policies and HR processes 2. Strategic Oversight • Contribute to and implement the organisation’s strategic plan, • Identify growth opportunities and service improvements, • Monitor performance against KPIs and drive continuous improvement, • Lead change management initiatives 3. Quality & Compliance • Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements), • Oversee audits, inspections, and action plans, • Maintain high standards of clinical governance and safeguarding, • Ensure robust policies and procedures are in place and followed 4. Operational Management • Ensure safe staffing levels and effective rota management for the administration and domestic team, • Monitor occupancy levels and admissions processes, • Manage incidents, complaints, and risk effectively 5. Financial Management • Manage budgets, financial planning and reporting, • Monitor income streams including OCC contracts and self-funding residents., • Work with accountants and the finance officer to ensure financial stability, • Ensure efficient use of resources without compromising care quality, • Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management • Lead procurement strategy for equipment, supplies, and services, • Negotiate contracts and maintain supplier performance, • Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement • Build strong relationships with families, and external partners, • Liaise with local authorities, • Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management • Ensure robust safeguarding practices are embedded, • Lead on risk assessments and mitigation strategies Essential Qualifications & Experience • Proven experience in a senior management role within health or social care, • Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards), • Demonstrable experience in staff leadership and team development, • Experience in financial management and budget control, • Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Leadership • Strong, confident, and empathetic leadership style, • Ability to think long-term and align operations with organisational goals, • Excellent verbal and written communication skills, • Strong organisational and problem-solving skills, • Understanding of budgets, cost control, and financial reporting, • Compassionate and values-driven, • Resilient and adaptable, • Regulatory inspection ratings (e.g. Care Quality Commission), • Occupancy rates, • Staff turnover and retention, • Budget adherence, • Enhanced DBS check Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

Manpower Recruitment are looking for an experienced Junior Sous Chef for an established College in Oxford City Centre. The role is working Full Time, working 5/7 days, including mornings, evenings and weekends. The role is paying £37524pa Overall Objective • The main responsibilities of the junior Sous Chef are as follows-Ensure consistent and smooth running of food production, • Ensure effective stock purchase, its receipt and storage, • Ensure that working areas are always kept clean, • Assist other kitchen staff as need arises, • Supervise performance of kitchen staff to ensure proper activity, • Perform other administrative tasks as will be communicated by superiors, • Ensure that required standards are adhered to in the production and preparation of food – in quality, quantity and safety, • Work towards exceeding customer’s expectation by encouraging and promoting high level of service, • Ensure all complaints, inquiries, and suggestions by customers are attended to accordingly, • Give appropriate support or guidance to members of kitchen when need arises, • Resolve possible disputes within the kitchen and report any unresolved, • Promote good team spirit regularly, • Ensure all dishes are prepared according to specification and served at the correct quality, portion size, and temperature, • Partly responsible for the preparation of kitchen cleaning rosters and the supervision of cleaning schedules, • Prepare substitute items, • Ensure that the kitchen staff work harmoniously to ensure timely production of quality foods, • Ensure proper arrangement and garnishing of food, • Manage food logs, • Monitor the quality and quantity of food prepared, • Assist in recruiting, hiring, and training employee cooks, • Report the need for maintenance to appropriate staff Benefits • Free meals on Duty, • Discounted Annual Bus ticket to get you in and out of City Centre, • College close down over Christmas If interested, please get in contact with a Manpower Representative

Operations Manager Lead & Grow a Thriving Dental Practice Oxford (Cowley) | Mixed NHS & Private | £40,000–£50,000 Full-time | On-site | 5 days per week We’re looking for an exceptional Operations Manager to lead our modern, 11 surgery mixed NHS and private dental practice in Oxford. This isn’t a back-office role, it’s a genuine leadership position with real influence over how the practice runs, how the team performs, and how the business grows. Dental experience? Great. But if you’ve led large teams and driven performance in business, healthcare, hospitality, finance or retail, we want to hear from you too. As we expand, there will be real opportunities to take on wider responsibility across additional sites, making this an excellent role for someone with ambition to grow with us. Why This Role? • £40,000–£50,000 salary, depending on experience, • Clear pathway to senior leadership as our group expands, • Full training and onboarding, no dental background required, • Modern, recently renovated practice with with modern, up-to-date equipment. About the Practice A large, established and busy practice in the heart of Cowley, Oxford, located in a shopping centre with great footfall, nearby parking and excellent transport links. • 11-surgery mixed NHS and private practice, recently fully refurbished, • Services include Implants, Invisalign and Facial Aesthetics, • Fully digital systems including intraoral scanners and digital X-rays, • Strong, loyal patient base with consistent demand The Role You’ll take full ownership of the day-to-day running of the practice while driving performance, efficiency and growth. • Lead, motivate and develop a large multidisciplinary team, • Drive performance through KPIs, targets and clear leadership, • Manage budgets, forecasting and overall financial performance, • Oversee HR processes including recruitment, onboarding, rotas and team development, • Manage payroll processes and ensure accuracy and timeliness, • Oversee dentist payments, ensuring correct calculations and coordination with finance, • Drive practice growth, identifying opportunities to increase revenue, improve patient flow and expand services, • Plan and oversee marketing initiatives (including digital and local campaigns) to attract new patients and increase treatment uptake, • Ensure full CQC compliance, • Take ownership of escalated patient complaints, resolving issues professionally, • Identify and implement improvements to systems, processes and performance You Are: • A confident, hands-on leader who leads from the front, • Experienced managing teams in a fast-paced environment, • Commercially sharp, comfortable with budgets, targets and strategy, • A natural communicator, able to build trust with staff and patients alike, • Calm under pressure and confident handling challenges, • Organised, proactive and focused on continuous improvement Desirable (but not essential): • Experience in dental, healthcare or another regulated environment, • Experience handling complaints or customer escalations, • Involvement in marketing or business development activities What We Offer: • £40,000–£50,000 salary, depending on experience, • A well-established, high-performing practice with strong foundations, • The opportunity to take real ownership and make a visible impact, • Clear career progression as our group continues to expand Apply now — we’d love to hear from you.

A precision engineering manufacturer is looking for an experienced Quality Engineer to join their growing team. The business supplies complex machined components to highly regulated industries and is investing in both its people and manufacturing capabilities. This role will play an important part in supporting manufacturing quality, customer requirements and continuous improvement across the business. Quality Engineer Role: Permanent, Full-time Location: Oxfordshire, commutable from Oxford, Didcot, Abingdon, Witney, Banbury & Swindon Salary: £53,000 - £55,000 + Benefits Quality Engineer Responsibilities · Provide quality engineering support across manufacturing operations. · Interpret complex engineering drawings & determine suitable inspection methods. · Manage non-conformances and customer complaints using structured problem-solving tools (8D / 5 Why). · Support supplier quality activities & liaise with customers on quality-related matters. · Produce inspection reports and quality documentation. · Support internal and supplier audits where required. · Train operators on inspection techniques and measurement equipment. · Support continuous improvement activities across manufacturing & inspection processes. Quality Engineer Requirements · Proven experience in a Quality Engineering role within manufacturing. · Knowledge of ISO9001 quality systems. · Strong understanding of inspection techniques and measurement equipment. · Ability to interpret complex mechanical engineering drawings. · Experience managing non-conformances and root cause investigations. · Strong communication skills and ability to work cross-functionally. · Mechanical engineering background or apprenticeship preferred. Desirable: · Experience with CMM programming If you are interested, please apply or contact me:

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. M Group Highways At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. Want to come and be a part of it? What will you be doing? • Manage and supervise a wide range of highway-based projects on-site ensuring work is carried out safely, on time, to budget and in accordance with the HSEQ standards required by M Group and Oxfordshire County Council (OCC)., • Be responsible for day-to-day management of site tasks,and responsible for recording the as-built information and change items. Monitor site activities against target programmes reporting exceptions in outputs, delays etc., • Complete site diary's, organise and deliver site inductions and daily briefings, keep good site records and ensure all subcontractors and operatives have the relevant documentation to start work safely., • Aid the site agents / works manager with the development of the construction programmes and methodology utilising existing knowledge & experience and through engagement with Key Supply Chain., • Manage all risks effectively on site and ensure adherence to M Group risk management processes., • Ensure in-house and subcontract personnel are competent and fully trained to undertake their work., • Represent M Group and the Client in a professional manner at all times. Be customer focused and proactive in managing customer interface to prevent / eliminate complaints., • Possession of SSSTS / SMSTS desirable, • CSCS (supervisor card) desirable, • Driving licence, • Minimum 2 years experience of supervising Highway improvement and public realm work., • A practical understanding of health and safety management and the requirements of CDM., • A working knowledge of quality and environmental standards for highway improvement work., • Experience of managing and supervising staff, workforce and subcontractors., • Commercially aware with knowledge of budget and cost control processes., • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Private health care and health care cash plan, • 28 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Holiday purchase scheme, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupH IND2

We're recruiting for aContracts Manager - Social Housingon behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Contracts Mana...

Key Responsibilities/Skills: * Greeting customers and scheduling services * Keeping customers updated on the progress of their vehicle * Providing additional services including service plans * Handling customer relevant complaints For your hard work you will be rewarded with: * A fan

Technical Manager Oxfordshire Competitive package Are you a driven technical leader ready to take ownership of food safety, quality and compliance in a fast-paced, multi-channel food environment? We're looking for an ambitious Technical Manager to lead from the front-ensuring audit excellence, driving continuous improvement, and supporting operations across production, travel and events. Lead and develop the technical function, coaching and mentoring your team to deliver exceptional standards across food safety, quality and compliance. Act as the technical authority across the business, supporting Production, NPD, Travel and Events teams to ensure operational excellence and full regulatory compliance. Own audit readiness and delivery, leading BRCGS and SALSA audits, customer visits and inspections with confidence and precision. Drive a culture of continuous improvement, working cross-functionally to enhance QMS, GMP standards and product integrity. Manage customer complaints end-to-end, leading root cause analysis and implementing robust corrective and preventative actions. Oversee food safety systems, including HACCP, environmental monitoring, swabbing programmes and shelf-life validation. Conduct internal audits and verification activities, ensuring systems are effective, compliant and consistently audit-ready. Champion food safety training and engagement, embedding best practice across all teams and creating a proactive com...

Job Type: Full time We have a great opportunity for a Sales Consultant to join our team within Vistry South West Midlands, covering a number of sites in the region, this could include Warwick, Coventry, Leamington Spa amongst others. As our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales and marketing suites in accordance with the Company Policies. Taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the Journey, from Reservation to Legal Completion. Excellent customer service, being fully focused on the Customer Journey at all times and working to company targets and KPIs. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and commission bonus scheme, • Mileage allowance, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits..., • Behave in line with our company values – Integrity, Caring and Quality, • Experience required in the New Homes Sales environment., • Experience working in a customer facing role delivering under pressure., • Experience in generating leads and sales through telephone based business development., • Proven track record of achieving sales targets and exceptional sales, • Excellent IT skills with demonstrable knowledge of Microsoft Office tools and CRM system, • Comfortable using multi channel forms of communication, • Strong negotiation and sales skills, • Ability to handle complaints and difficult situations, • Proven track record of successfully completing the sales process with customers, • Excellent administration, organisational and communication skills, • The ability to work under pressure and meet sales targets., • Willing to be flexible in respect of day to day duties and hours worked, • Willing to travel to all sales sites within the region, including regional offices, • Full driving licence and access to a suitable vehicle., • Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales., • Create and deliver informative and clear tours of sites and house plots to all customers., • Negotiate with customers to ensure the best sales outcome for the business, • Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions, • Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively., • Travel to all sites as necessary for operational requirements., • Have a detailed knowledge of all Bovis Homes, Linden Homes, and Countryside Homes., • Have detailed knowledge of the development, plots available and to ensure each customer is given every opportunity to purchase a new home., • Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer., • Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others in the Sales team, and other departments., • Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company., • Proactively sell all types of customer extras across all reservations to drive additional profit for the Company., • Ensure every customer contact is recorded on the relevant IT system and in line with GDPR., • Deal with all customers in a polite, friendly and efficient manner., • Ensure that customers are kept fully and regularly informed of the progress of their purchase., • Respond to all cancellations making every effort to ‘save’ and if necessary re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other developments., • Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them., • Work with the Site team to understand the progress of build of current plots, and prospective plots in order to provide customer information to the site and, in turn, clearly communicate with the customer., • Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. #LI-KM1

Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Care Manager to work full time for Crossroads Care, based in Oxford. The salary for this Care Manager job is up to £30,000 per annum. Main duties: • Support with assessments, care plans, and risk assessments for new and existing service users., • Ensure care is person-centred and delivered in line with CQC standards and company policies., • Monitor care notes and act on any concerns as they arise., • Provide clear guidance to care staff., • Support with onboarding, training, and supervision as required., • Maintain strong communication with the team, ensuring they are motivated and supported., • Maintain accurate records, documentation, and reports for audits and inspections., • Ensure medication management, safeguarding, and health & safety procedures are followed., • Build strong working relationships with service users, families, and health care professionals., • Liaise with clients and families to complete care reviews. Deal with queries and complaints in a professional, timely manner., • Be part of the paid-on call rota., • Provide hands-on care in emergencies for continuity to the services we provide.

Job Type: Full time We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant you will be reporting to the Area Sales Manager and covering Wantage site in Oxfordshire. As a New Homes Sales Consultant you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Salary sacrifice car scheme available to all employees, • Mileage allowance, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Experience working in a customer facing role delivering under pressure, • Experience in generating leads and sales through telephone-based business development., • Proven track record of successfully completing the sales process with customers, • Proven ability to work under pressure and meet sales targets, • Excellent IT skills with demonstrable knowledge of Microsoft Office tools, • Strong negotiation and sales skills, • Excellent administration and organisational skills, • Good planning and organisational skills, • Excellent communication skills, • Patience and ability to remain calm under pressure, • A friendly, trustworthy, and professional attitude, • Comfortable using multi-channel forms of communication, • Ability to handle complaints and difficult situations, • An interest in property and the housing market, • Willing to be flexible in respect of day-to-day duties and hours worked, • Full driving licence and access to a suitable vehicle, • Willing to travel to all sales sites within the division, including regional offices, • 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above), • A Levels in any discipline, • Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date., • Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations., • Assist with internal or external audit as required in line with Vistry Values of ICQ., • Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands., • Conduct yourself with internal and external stakeholders as ambassadors of Vistry., • Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s)., • Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome., • Awareness of local market and economic conditions., • Travel to all designated developments to undertake pre booked customer appointments., • Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home., • Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options., • Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company., • Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments., • Work with the Site teams to understand the build progress to provide customer information as required., • Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders., • Take responsibility for all company property, equipment and presentation across each site within the specified developments. Join us in making Vistry. #LI-TP1

Contracts Manager Complex Works - Legal Disrepair, Damp & Mould Projects £55,000-£63,500 plus Benefits Oxfordshire My client are currently looking for an experienced Contract Manager to join their growing business. They are looking for someone to head up a their complex works team. Within this position you will be responsible for managing a diverse portfolio of projects. Works that are being delivered will legal disrepair and damp and mould. Within this role, you will be responsible for ensuring P&L, budgets and deadlines are met. You would also be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLOs and sub - contractors. You will report directly in to the Operations manager who will support you in making the contracts successful The Role; Manage the delivery of damp and mould, complex works and disrepair repairs in collaboration with the site and client teams. Manage significant operational budgets, including financial forecasting, monitoring spend, and ensuring value for money across major projects. Manage works and onsite activities ensuring compliance to all Health and Safety requirements including CDM 2015. Ensure adherence to health and safety obligations. Manage and coordinate property condition surveys and raise repairs following reports from residents and the wider client and site teams. Collaborate with client surveyors and the maintenance team to implement preventive measures and post works inspections in line with legislation. Robustly manage subcontractors and external suppliers, ensuring all work meets quality, cost, and time constraints Be accountable for the timely and safe completion of work allocated to team members in line with policies and performance standards. Work closely with wider teams including, but not limited to, sub-contractors, repair team, complaints team, legal team, and surveying teams to ensure adequate resource is in place to complete works as prescribed by legislation. Have good up to date knowledge of Housing Ombudsman guidelines, legislation, HHSRS, and complaint handling, with a particular focus on damp and mould and disrepair.Using housing and repairs management systems to coordinate and track repair activities, complaints, and surveys. Establish regular reporting mechanisms to monitor compliance and performance, providing feedback to stakeholders. The Candidate; The ideal candidate will have extensive building knowledge and experience managing damp & mould and legal disrepair contracts. You will need to have a good knowledge around Awaabs Law. Ideally you will have a SMSTS, Asbestos Awareness & a HNC in Construction or equivalent. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A Strong knowledge around BSR and the building safety act as well as strong IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. This is a permanent position which will offer on going training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

Ensure you read the information regarding this opportunity thoroughly before making an application. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. M Group Highways At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. Want to come and be a part of it? What will you be doing? • Delivering the services in line with the contract requirements and to the satisfaction of the client and their customers., • Provide ECI and scoping on projects for Client when requested, • Promote the development of an It Starts With Me safety culture within the Area and support the wider culture development across the Oxfordshire Contract, • Developing positive working relationships with all stakeholders., • Planning & programming resources to deliver the portfolio of works., • Taking ownership of the commercial performance and working closely with the Schemes Project Manager and Commercial team to produce forecasts and cost value reports., • Efficient and effective management of the supply chain in line with the MGH HS&E policies., • Regular liaison with the client on progress & performance through collaborative meeting arrangements. Delivering the services in line with the contract requirements and to the satisfaction of the Client and their customers., • Report to the Works Manager / Operations Manager on all aspects of the performance & programmes., • Represent MGH at Client meetings as required., • Agree, set and monitor performance objectives in terms of time, cost, safety, quality & programme., • Work with the commercial team in managing contractual issues with the client team, subcontractors and suppliers., • Provide training, development and encouragement to staff / contractor and operatives to ensure all works are resourced with sufficiently competent and motivated resources for the role expected of them., • Deputise for the Works Manager as required in their absence., • Aid the Works Manager with the development of the construction programmes and methodology utilising existing knowledge & experience and through engagement with Key Supply Chain., • Support the Site Agents / Works Manager with the creation and reviewing of the Construction Phase Plans, method statements and safe systems of work to ensure that these are in-place before work is started and that required safety standards are maintained at all times., • Manage all risks effectively on site and ensure adherence to MGH risk management processes., • Compliance with MGH SHEQ reporting and performance requirements., • Represent MGH and Client in a professional manner at all times., • Be customer focused and proactive in managing customer interface to prevent / eliminate complaints., • Possession of SMSTS, • CSCS card Gold/Black, • NRSWA (desirable), • Driving licence, • Suitable levels of experience in supervision, project management & delivery management of highway improvement and public realm work, in particular surface treatments, • A detailed understanding of health and safety management and the requirements of CDM., • A working knowledge of quality and environmental standards for highway improvement work., • Commercially aware with knowledge of budget and cost control processes, • Good communication skills, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Private health care and health care cash plan, • 28 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Holiday purchase scheme, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupH IND2

Oxford University Hospitals NHS Foundation Trust is seeking a motivated Receptionist/Administrator to join their Reception team across various sites in Oxford.The successful candidate will work 37.Complaints and PALS teams, and maintaining the reception area's professionalism.Key qualities include e

You will work closely with teams across various services, requiring postgraduate qualifications in Patient Safety or a related field. NHS is looking for a Patient Safety Reviewer at Oxford Health NHS Foundation Trust. This full-time position involves reviewing incidents and complex complaints to der

Oxford Health NHS Foundation Trust is seeking a dedicated professional for a full-time position focused on patient safety reviews and complex complaints at Littlemore Mental Health Centre. Applicants should have good analytical skills and preferably experience in patient safety or clinical governanc

Customer Service / Administrator - Remote at Trade Prices Direct. Problem‑solving skills with a customer‑centric approach. Address customer complaints or issues and escalat[e] as necessary to ensure timely resolution.

EHCP Casework Officer Hybrid Working | £250–£280 per day (UMB) | 3-Month Contract Location: Hybrid Oxfordshire , with some office attendance required Start Date: ASAP We are recruiting an experienced EHCP Casework Officer to support a Local Authority in delivering high-quality statutory services for children and young people with Special Educational Needs and Disabilities (SEND). You will manage a defined caseload and act as the named contact for families, carers, young people, and education settings once an Education, Health and Care Plan (EHCP) has been finalised. You will ensure statutory processes are completed within required timeframes and that the provision outlined in each EHCP is delivered effectively. This is a fast-paced, detail-driven role requiring strong communication skills, resilience, and the ability to manage complex casework with accuracy and professionalism. Case Management and Statutory Processes Manage a personal caseload of children and young people with EHCPs Act as the named point of contact for families, carers, and professionals Administer statutory processes including Annual Reviews, Phase Transfers, and placement changes Monitoring and Quality Assurance Review and monitor Annual Review documentation to ensure compliance Identify when EHCPs require amendment, cessation, or updating Ensure schools meet statutory requirements for Annual Reviews Prepare reports and documentation for panels, mediation, tribunals, and complaints Build strong relationships with education, health, and social care professionals Represent the Local Authority at meetings including Annual Reviews, co-production meetings, and mediation Ensure smooth transitions between Assessment, Casework, and Tribunal teams Essential Strong knowledge of EHCP processes and SEND legislation Experience managing complex casework in a high-pressure environment Excellent written and verbal communication skills Ability to work independently and meet statutory deadlines Proficient in IT systems and Microsoft Office To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Supervisor Reporting to: Repairs Delivery Manager Direct reports: 15 Job Purpose To lead the Roofing Team and Damp & Mould Trade Operatives in delivering safe, high-quality repairs and maintenance services. The role has a strong focus on damp and mould remediation and all working at height activities. It is responsible for day-to-day leadership, planning and resource management, and for ensuring full compliance with health and safety legislation, regulations and organisational policies across both teams. Role Specific Duties Provide visible and effective leadership to Roofing and Damp & Mould operatives, setting clear expectations, holding regular 1:1s and team meetings, and managing performance. Plan, schedule and coordinate work across both teams, allocating operatives, equipment and materials to achieve safety, quality, time and customer satisfaction targets. Act as the day-to-day health and safety lead for roofing and damp/mould activities, promoting a strong safety culture and maintaining zero tolerance for unsafe practices. Ensure full compliance with the Work at Height Regulations and all other relevant health, safety and building regulations, policies and procedures. Oversee, review and sign off risk assessments and method statements for roofing, damp and mould, and height-related works, ensuring they are clearly communicated and understood. Carry out regular site inspections and safety audits, addressing non-compliance promptly and implementing corrective actions. Oversee the safe erection, use and dismantling of scaffolding, towers and other access equipment, ensuring operatives hold valid PASMA, IPAF or equivalent training and use appropriate PPE. Manage damp and mould surveys and remediation works, ensuring appropriate methods and materials are used and that residents are kept informed throughout the process. Coordinate works where roofing and damp/mould activities overlap, minimising disruption and ensuring safe, efficient delivery. Use PDA/job management systems and Microsoft tools to update jobs, monitor progress and provide accurate information for reporting and performance monitoring. Act as an escalation point for complex resident issues or complaints relating to roofing or damp/mould works, resolving matters professionally and promptly. Liaise with internal teams and external contractors (such as scaffolding providers and specialist contractors) to ensure work is delivered safely, efficiently and in compliance with requirements. What You Will Need to Have Proven supervisory experience in repairs, maintenance, roofing, construction or a similar operational environment. Experience of leading teams, managing performance and handling difficult or sensitive conversations. Strong practical knowledge of working at height safety requirements and site management. A clear commitment to health and safety, including experience of risk assessments, method statements, site inspections and incident follow-up. Excellent planning and organisational skills, with the ability to manage multiple workstreams and competing priorities. Strong communication and interpersonal skills, with the ability to build effective relationships with residents, colleagues and contractors. Good IT skills, including Microsoft Office, Teams and PDA/job management systems. Full UK driving licence. Desirable PASMA and/or IPAF certification. Working at Height and Asbestos Awareness training. First Aid at Work qualification. IOSH Managing Safely, NEBOSH or a similar health and safety qualification. Formal supervisory or management training or qualification. Successful candidates will be subject to a basic DBS check. No role profile can cover every issue which may arise within the post. The postholder will be expected to carry out other duties from time to time that are broadly consistent with those described above. If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF

Contracts Manager Complex Works - Legal Disrepair, Damp & Mould Projects £55,000-£63,500 plus Benefits Oxfordshire My client are currently looking for an experienced Contract Manager to join their growing business. They are looking for someone to head up a their complex works team. Within this position you will be responsible for managing a diverse portfolio of projects. Works that are being delivered will legal disrepair and damp and mould. Within this role, you will be responsible for ensuring P&L, budgets and deadlines are met. You would also be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Operations manager who will support you in making the contracts successful The Role; Manage the delivery of damp and mould, complex works and disrepair repairs in collaboration with the site and client teams. Manage significant operational budgets, including financial forecasting, monitoring spend, and ensuring value for money across major projects. Manage works and onsite activities ensuring compliance to all Health and Safety requirements including CDM 2015. Ensure adherence to health and safety obligations. Manage and coordinate property condition surveys and raise repairs following reports from residents and the wider client and site teams. Collaborate with client surveyors and the maintenance team to implement preventive measures and post works inspections in line with legislation. Robustly manage subcontractors and external suppliers, ensuring all work meets quality, cost, and time constraints Be accountable for the timely and safe completion of work allocated to team members in line with policies and performance standards. Work closely with wider teams including, but not limited to, sub-contractors, repair team, complaints team, legal team, and surveying teams to ensure adequate resource is in place to complete works as prescribed by legislation. Have good up to date knowledge of Housing Ombudsman guidelines, legislation, HHSRS, and complaint handling, with a particular focus on damp and mould and disrepair.Using housing and repairs management systems to coordinate and track repair activities, complaints, and surveys. Establish regular reporting mechanisms to monitor compliance and performance, providing feedback to stakeholders. The Candidate; The ideal candidate will have extensive building knowledge and experience managing damp & mould and legal disrepair contracts. You will need to have a good knowledge around Awaabs Law. Ideally you will have a SMSTS, Asbestos Awareness & a HNC in Construction or equivalent. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A Strong knowledge around BSR and the building safety act as well as strong IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. This is a permanent position which will offer on going training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

The title might look familiar… but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice — firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That’s not how we do things. At Hedges Law, we’ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward — including those who protect it. Here, risk and compliance isn’t a back-office function — it’s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm’s long-term success. And as one of the UK’s first employee-owned law firms, you won’t just advise the business, you’ll own part of it — no waiting around for a “Financial Freedom Day” that may never come. We also understand what drives experienced Solicitor / Lawyers — and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it’s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly — including profit share And this is because we are EMPLOYEE-OWNED — one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different… We may have a 235-year heritage as a Private Client Legal Practice, but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we’ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries… So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance, you’ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn’t about maintaining the status quo. It’s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You’ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you’ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm’s Professional Indemnity renewal process. About you You’re not just technically strong — you’re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we’re looking for someone who wants to be part of that journey. If you’re ready to move from being a compliance function… to being a strategic leader and business owner… Let’s start with a confidential coffee and an honest conversation. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £28,938 - £32,214 per annum (Salaries vary depending on experiences) Hours – 37 hours per week, Monday – Friday 8am – 4pm, inclusive of bank holidays, including occasional weekend mornings Service – Project 12, Oxford. What You’ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Project 12. The Project 12 team focus on supporting residents through person-centred planning and individual goals to aid recovery. The service covers two shared houses and staff provide client support from 8am to 4pm and weekend morning medication. The service aims to create a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services. Overall job responsibility: Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates throughout the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. Essential criteria: GCSE’s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people’s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 27 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app – approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 02/06/2026. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer

Neighbourhood Manager Oxford Fixed Term Perm Part Time – 17.5 Hours £35,000 An exciting opportunity has arisen for a Neighbourhood Manager to join a leading UK Housing Association in Oxford, where you will play a key role in delivering high-quality housing services and building safe, sustainable, and thriving communities. This is a hybrid position offering a varied and rewarding workload with direct resident impact. THE ROLE As a Neighbourhood Manager, you will act as the face of the organisation within the community, delivering a proactive, customer-focused housing management service while ensuring compliance, safety, and resident wellbeing across a mixed-tenure portfolio. Deliver effective neighbourhood and tenancy management services across residential properties Carry out estate, scheme, and block inspections to ensure high standards of health, safety, and cleanliness Manage anti-social behaviour (ASB), noise complaints, tenancy breaches, and complex resident cases Support and safeguard vulnerable residents, working alongside support services and partner agencies Liaise with internal departments and contractors to resolve maintenance and building safety issues Maintain accurate records, case notes, and ensure compliance with policies and regulatory requirements Attend court hearings, case conferences, and multi-agency meetings when required Build strong relationships with residents, encouraging engagement and community involvement Monitor service performance and contribute to continuous service improvement initiativesTHE CANDIDATE The successful candidate will have experience working in housing, neighbourhood management, or a similar customer-facing environment, with strong case management and problem-solving skills. Proven experience handling tenancy management, ASB, or housing-related casework Excellent interpersonal and communication skills with the ability to influence and build trust Strong organisational skills with the ability to manage a busy and diverse caseload Ability to work independently and use initiative in a fast-paced environment Confident in dealing with challenging situations and resolving conflict effectively Good understanding of safeguarding and supporting vulnerable individuals IT literate with experience using housing management or CRM systems Full UK driving licence and access to a vehicle is essentialTHE CONTRACT WORKING HOURS: 37 hours full time LENGTH OF CONTRACT: 3 Month Fixed-Term Contract RATE: £17,500 per year, plus benefits SALARY: £35,000 Full Time Equivalent Additional Benefits: 25 days annual leave plus bank holidays (pro rata) Up to 8% contributory pension scheme Flexible benefits package including health and lifestyle allowance Hybrid working model with a mix of office, site, and home-based working Opportunity to work within a supportive, inclusive, and forward-thinking organisationHOW TO APPLY To apply for this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate

Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: £32,000 - £35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holidayAbout the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

We're recruiting for a Contracts Manager - Social Housing on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Contracts Manager - Social Housing: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement

Customer Service Executive Near Witney | Full-Time | OX29 | Area Temporary - Potential to Become Permanent We are recruiting on behalf of a growing international manufacturer within the safety products sector who are looking for a professional and proactive Customer Service Executive to join their busy team. This is a temporary position with strong potential to become permanent. The Role You will deliver excellent customer service while processing orders accurately and efficiently. The role involves managing customer enquiries, providing product information, resolving issues professionally, liaising with internal teams, and supporting new product promotions. There is genuine scope to progress into an internal sales role. About You - Friendly and professional communicator - Strong attention to detail - Proactive and solutions-focused - Confident handling customer enquiries and complaints - Competent in Microsoft Office - Team player able to work independently If you are immediately available and looking for a role with long-term potential, we would love to hear from you

Junior Quality Engineer Location: Oxford Salary: £28,000 - £32,000 We are seeking a motivated Junior Quality Engineer to join a growing engineering and manufacturing team. This entry-level role is ideal for graduates or early-career professionals with a passion for engineering, manufacturing, and quality systems. You will support the QA function in ensuring that products meet customer requirements, industry standards, and regulatory compliance. Key Responsibilities Act as quality contact for allocated customers and deal with internal queries, customer queries and customer complaints. Raise and action 8D corrective action reports, with assistance from other departments, to ensure robust actions are taken to resolve customer complaints. Help maintain the company's quality and environmental systems with internal audits and procedure / document updates. Produce Daily Gemba statistics for use in meetings; attend Gemba meetings where necessary and liaise with relevant staff members to discuss quality issues/resolve any CAR's raised. Produce and input data for weekly and monthly management review meetings, including investigation of quality issues from the previous day. Deal with internal non-conformances, ensure suspect stock is quarantined and processed. Completion of Initial Sample Inspection Reports, Capability Studies and R&R studies using CMM, OGP and other company measuring equipment. Other Metrology as requested. Participate in 5S and Continuous Improvement exercises. Assist with process optimisation activities that reduce costs and improve profitability as required. Conduct training in Quality procedures as required. Work with the New Product Introduction team during introduction of new parts and processes as required.Skills & Qualifications Degree or diploma in Engineering, Manufacturing, or a related technical discipline. Strong attention to detail and analytical skills. Basic understanding of quality assurance principles, testing methods, and industry standards. Excellent communication and teamwork skills. Proficiency in Microsoft Office and willingness to learn QA software/tools. Enthusiasm for developing a career in quality assurance within the engineering/manufacturing sector.What's Offered Structured training and mentorship from experienced QA professionals. Opportunities for career progression within a well-established engineering environment. Competitive salary and benefits package. A collaborative and supportive working culture. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

We're recruiting for a Senior Contracts Manager - Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Senior Contracts Manager: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement

Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We're also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: • Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards * Champion a customer-first, early resolution approach across all complaint handling * Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes * Take ownership of complex, sensitive or high-risk cases where strong judgement is critical * Coach and develop team members in communication, investigation and conflict resolution * Analyse complaint trends and feedback to identify learning and drive service improvement * Ensure robust record-keeping, reporting and organisational learning from complaints * Act as a recognised subject matter expert, advising colleagues across the organisation * Deliver training to embed best practice and strengthen complaint handling capability * Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We're looking for: • Significant experience in complaints handling, ideally within housing * Strong knowledge of the Housing Ombudsman Complaint Handling Code * Understanding of the RSH Consumer Standards and their application * Proven experience leading and developing high-performing teams * Excellent communication, coaching and conflict resolution skills * The ability to interpret data and turn insight into service improvements * A clear commitment to equality, diversity and inclusion * A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is "We are proud to make things personal; if it matters to our customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how we respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, we'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

We are recruiting for a Patient Safety Reviewer to join our team at Oxford Health NHS Foundation Trust. You'll work with the Patient Safety Team, Directorate Governance Teams, Family Liaison Officers and Complaint Managers to lead a high quality process for reviewing and identifying learning from Patient Safety and/or complex complaints. This is a full time role (37.5 hours per week) based at our Littlemore Mental Health Centre with travel required across our Trust directorates so you will need to have the ability to travel freely between sites. You'll be a key member of the incident response function in patient safety reviews and/or complex complaints ensuring that an effective review takes place in order to identify learning and required changes in practice to prevent or reduce the likelihood of reoccurrence. This is a challenging but rewarding role within a busy and small team (8 people) where you'll work collaboratively with clinical staff and patient/family to identify areas of improvement and make a positive impact in our aim to deliver our services successfully to the highest standard. You'll be working in a restorative, just and learning culture determined to make positive changes for the future. If you thrive in a fast-paced environment, have excellent analytical and report-writing skills with a background in patient safety or clinical governance then we would love to hear from you! Patient Safety Reviewer duties This role covers the Buckinghamshire Mental Health Directorate, however we do cover all directorates in the Trust which include Community, Mental Health and Forensic/Specialised Services so you will have the opportunity to gain knowledge of many different services/teams, and different types of incidents (although due to nature of our service self harm/suspected suicide are the majority of reviews). Patient Safety Reviewer duties include: • Be an expert in Patient Safety and reviews, techniques and practice, including Systems Engineering Initiative for Patient Safety (SEIPS) and Human Factors, • Monitor and interpret national guidance and policy in order to ensure that Trust procedures and practice comply or exceed best practice, • Review patient safety incidents and/or complex complaints, acting as a role model and expert advisor for other staff involved in the reviews ensuring that all reviews are carried out to the highest possible standards, • Produce high quality reports that identify the system and process factors that led to the incident/complaint occurring, suggesting safety actions for change in practice, • Analyse themes and patterns from incidents and complaints to support learning and changes, presenting these in internal forums, • Work flexibly as part of wider Patient Safety, undertaking duties and activities relevant to level of post to improve the experience of patients and staff Please refer to the job description attached for a comprehensive list of duties Working for our organisation Oxford Health is a great place to work. To be able to showcase yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details of qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and tailor your supporting statement to the role you are applying for, addressing the essential criteria found in the JD. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who or where you are, you will receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing: • Excellent opportunities for career progression, • Individual and Trust wide learning and development, • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service, • NHS Discount, • Pension scheme, • Lease car scheme, • Employee Assistance Programme, • Mental Health First Aiders, • Staff accommodation (waiting lists may apply), • Staff networking and support groups Detailed job description and main responsibilities Please refer to the job description and guidance notes attached for further information on this role Essential criteria • Experience of investigating incidents/complaints, • Evidence of having undertaken review training and ability to apply methodology to a wide range of types of incidents and service areas., • Post qualification experience in senior role/s, • Postgraduate qualification in Patient Safety, nursing/health-related topic, or equivalent experience, • Broad knowledge of clinical and managerial systems and processes and clinical intervention across disciplines and service areas., • Ability to convey, with high levels of sensitivity and understanding, extremely distressing information to patients and carers., • Excellent verbal and written communication skills, • Demonstrate Adaptability, Assertiveness,Initiative,Reliability,Sensitivity and Reflective in approach, • Accurate completion of task to high standard, • Excellent verbal and written communication skills Desirable criteria • Evidence of postgraduate study and development, • Registered Health professional

Resolution Team Manager Location: Remote Salary: £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We’re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won’t just oversee complaint handling - you’ll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you’ll be doing You’ll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: * Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards * Champion a customer-first, early resolution approach across all complaint handling * Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes * Take ownership of complex, sensitive or high-risk cases where strong judgement is critical * Coach and develop team members in communication, investigation and conflict resolution * Analyse complaint trends and feedback to identify learning and drive service improvement * Ensure robust record-keeping, reporting and organisational learning from complaints * Act as a recognised subject matter expert, advising colleagues across the organisation * Deliver training to embed best practice and strengthen complaint handling capability * Deputise for the Customer Resolution Manager when required What you’ll bring You’ll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We’re looking for: * Significant experience in complaints handling, ideally within housing * Strong knowledge of the Housing Ombudsman Complaint Handling Code * Understanding of the RSH Consumer Standards and their application * Proven experience leading and developing high-performing teams * Excellent communication, coaching and conflict resolution skills * The ability to interpret data and turn insight into service improvements * A clear commitment to equality, diversity and inclusion * A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.” This is more than a leadership role, it’s an opportunity to shape how we respond when it matters most. If you’re motivated by improving services, leading teams and making sure customer voice drives real change, we’d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

Job Title: Assistant Bar Manager Start Date: ASAP Salary: £27,000 to £29,000 Hours: 16:00 to 22:00 or 17:00 to 23:00 Overview We are seeking a motivated and hands-on Assistant Bar Manager to support the daily operations of our bar. In this role, you will work closely with the Bar Manager to ensure exceptional customer service, a well-run bar team, and a welcoming atmosphere for guests. This is an excellent opportunity for someone with strong hospitality experience who is ready to take the next step in bar management. Key Responsibilities Operational Management Support the Bar Manager in running day-to-day bar operations. Oversee bar opening and closing procedures, ensuring all standards are met. Maintain stock levels through effective ordering, rotation, and inventory management. Ensure the bar is clean, safe, and compliant with licensing, health, and safety regulations. Team Leadership Supervise and motivate bar staff to deliver outstanding service. Assist with staff scheduling, training, and performance management. Lead by example, promoting a positive work environment and strong teamwork culture. Customer Experience Maintain excellent customer service standards at all times. Resolve customer queries, feedback, and complaints professionally. Support the delivery of promotions, events, and seasonal offerings. Financial & Administrative Duties Assist with cash handling, reconciliation, and financial reporting. Monitor wastage, profitability, and operational efficiency. Contribute to budgeting, cost control, and revenue targets. Quality & Brand Standards Ensure consistency in drink preparation and presentation. Uphold brand standards across the bar's service delivery. Collaborate on menu development, including cocktails and specials. Skills & Experience Essential Previous experience in a bar or hospitality supervisory role. Strong leadership and communication skills. Ability to stay calm under pressure in a fast-paced environment. Solid understanding of bar operations, stock control, and customer service. Desirable Personal Licence Holder (or willingness to gain one). Experience with rota management and staff training. Knowledge of cocktails, spirits, wine, and bar trends. Personal Attributes Positive, proactive, and enthusiastic attitude. High attention to detail. Reliable, flexible, and able to work evenings and weekends. Passion for delivering an exceptional guest experience. What We Offer Competitive salary and benefits. Training and development opportunities. Route to progression into Bar Manager or other leadership positions. A supportive and fun working environment. If you are interested in this role please contact Giles for further information on 01635 34949 Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKCT

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKSDays out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career

Registered Manager Location: Sutton Courtenay, OX14 4UA Salary: £30,000-£45,000 per annum, pro rata, depending on experience Contract: Full-time, Permanent. Part-time and flexible working arrangements available Benefits: Company pension, on-site parking, referral programme About the company: Since 1994, we have been delivering the highest quality live-in care and home care services with kindness, compassion, and dignity at the heart of everything we do. Our mission is to enable individuals to remain safe, comfortable, and independent in the familiarity of their own homes, while receiving the support they need to live well. Happiness and wellbeing are central to our values. Our highly trained Home Helpers Care Team is dedicated to providing exceptional, person-centred care and making a meaningful difference in the lives of those we support every day. Job Role: We are seeking a Registered Manager to efficiently manage the day to day running of the business. You will have specific responsibility for ensuring compliance with regulatory bodies including the Care Quality Commission. Provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Key Responsibilities: Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Aim for the highest possible rating with the Care Quality Commission. Ensure full and accurate records and reporting systems are maintained in accordance with legal requirements. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Promote the rights of each customer and keep their wishes at the centre of their care and support Overseeing the work of all other staff members to ensure effective care, reporting, administration, recruitment, induction and training Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Participate in the growth and development of the business. Be prepared to work flexibly to ensure the safe delivery of the service Manage and take part in the On Call duty rota. Knowledge, Skills & Experience: Must have NVQ Level 5 in Leadership and Management for Health and Social Care. Minimum 3 years in Care Managers position. Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services including meeting the requirements of the Care Quality Commission. Knowledge of how to recognise abuse and safeguarding procedures Knowledge of health and safety matters in relation to homecare services and risk management Understanding of systems to maintain confidentiality in relation to customers, staff and the business Commercially mindful of growing the business, whilst not compromising on health and safety and compliance requirements. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please. TPBN1_UKTJ

Supplier Quality Engineer Oxfordshire | Hybrid Working | Permanent I'm currently working with an innovative and fast‑growing medical device organisation in Oxfordshire that's looking to appoint a Supplier Quality Engineer as part of its continued expansion. This is a fantastic opportunity to join a purpose‑driven business developing sophisticated implantable technology that genuinely improves patient lives. The company operates in a highly regulated environment and is moving into an exciting stage of clinical and manufacturing growth. The Opportunity As Supplier Quality Engineer, you will take ownership of the supplier quality management programme, working closely with Engineering, Manufacturing and Quality teams to ensure suppliers consistently meet regulatory, technical and quality requirements. The role offers a hybrid working model, typically 3 days per week on site at a state‑of‑the‑art Oxfordshire facility, with regular UK and international travel to supplier sites. Key Responsibilities Lead supplier evaluation and onboarding activities Plan and conduct supplier audits (remote and on‑site) Manage supplier quality agreements and corrective actions (SCARs) Act as the quality interface between suppliers and internal R&D and Manufacturing Engineering teams Support design for manufacture through quality input into design reviews and risk management Oversee supplier CAPAs, non‑conformances and complaint investigations Support internal audits and preparation for external inspections Analyse and report supplier performance trends to senior stakeholders Ensure supplier compliance with ISO 13485 and FDA 21 CFR Part 820 Support supplier process validations (IQ/OQ/PQ) and capability studies (Cp/Cpk) Where required, spend short periods working directly at supplier sites to oversee quality‑critical work What I'm Looking For Essential: Degree in an engineering discipline (Mechanical, Biomedical, Electrical, Industrial or similar) Proven experience in supplier quality engineering within a regulated industry (medical devices, aerospace, defence, etc.) Strong experience conducting external supplier audits Solid understanding of CAPA, non‑conformances, complaints and change control Ability to interpret engineering drawings, tolerances and specifications Willingness to travel regularly in the UK and internationally Desirable: ISO Lead Auditor certification Six Sigma Green Belt (or above) Experience with medical device materials and manufacturing processes Knowledge of ISO 13485, MDR, UKCA and FDA 21 CFR Part 820 You'll suit this role if you're confident dealing with suppliers, enjoy working cross‑functionally, and thrive in a fast‑paced, collaborative environment. What's On Offer Competitive salary based on experience Hybrid working model Private healthcare Life assurance and income protection Company pension scheme Equity participation scheme 27 days annual leave plus bank holidays The chance to play a key role in delivering genuinely life‑changing technology If you're a Supplier Quality Engineer looking for your next step in a growing medical device business, I'd love to talk you through the role in more detail

Talentmark are recruiting for a Customer Service Representative to join a global animal health company on a contract basis for 12 months Salary: Paying £12.97 per hour PAYE Customer Service Representative Role: Act as a key point of contact for customers, managing queries and maintaining strong relationships. Process and prioritise customer orders across multiple systems in line with SLAs. Perform accurate data entry and support maintenance of product and system codes. Coordinate with Planning, Production, and Warehouse teams to meet delivery timelines. Monitor stock availability and support order fulfilment processes. Log and support investigation of product and service complaints in line with quality standards. Ensure compliance with GDPR and internal quality procedures.Your Background: Previous experience within customer service, administration, planning, or supply chain environments. Confident communicator with the ability to manage internal and external stakeholders. Good organisational skills with the ability to prioritise workload effectively. IT literate, including working knowledge of Excel.Company: Our client is a leading manufacturer of vaccines, parasiticides and pharmaceuticals to protect animals. They are also one of the fastest growing animal health companies in the UK. Location: This role is based at our clients site near Oxford. Apply: For more information, or to apply for this Customer Service Representative role please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed). It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm. Salary: £35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Customer Services – Complaints Department (Temporary). Customer Services team within the Complaints Department. Confidence handling customer complaints and resolving issues effectively.

Complaints Specialist Advisor – Financial Sector (Remote UK based Working). You have to be able to write final written complaints response letters. Applicants must have at least one year of prior experience managing complaints in a UK FCA-regulated financial services environment.

This contract role has been created to help reduce a backlog of Stage 1 housing complaints while supporting wider service improvement activity. This is a hands‑on position suited to an experienced housing complaints professional who can confidently manage cases and deliver high‑quality, complian

Able to work flexibly across different work streams including responding to medium complex/regulated complaints. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of com

In this position, you will: Managing and investigating Stage 1 & 2 complaints from tenants and residents Acting as the main point of contact for residents, keeping them informed throughout the complaints process Liaising with internal teams to gather information and resolve issues efficiently Ma

The Complaints Officer is responsible for owning and managing customer complaints and escalations end-to-end,ensuring they are investigated and resolved consistently, professionally, and within defined service levels.

This Complaints Team Leader position offers the opportunity to lead on complex cases, support a high-performing team, and drive meaningful improvements across housing services.

Working pattern:Hybrid (initially more office-based for training, then 23 days in office)Purpose:Manage complaints and information requests (FOI/EIR), ensuring compliance with legislation, delivering high-quality responses, and supporting ser

Were working with a public-sector housing provider who urgently requires a Housing Complaints Handler to support their team during a period of high complaint volumes. This is a hands-on role where youll take ownership of stage 1 housing complaints from start to finish, helping to ensure residents re