Complaints jobs in Wolverhampton

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in ...

Receive phone calls from customers answering any general enquiries and complaints * Liaise with Project Managers to ensure work is completed on time * Work towards and achieve targets, Key ...

Resolving any client issues or complaints, escalating as necessary * Dealing within any ad hoc administration tasks as required Skills required for the role: * Previous cruise industry experience ...

You will deal with complaints/issues raised from Patients and resolve in the best way to provide excellent customer service. You will also undertake duties within the dispensary when required. As ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

With a focus on environmental and amenity impacts, to facilitate the delivery of the Councils Development Management responsibilities as Local Planning Authority principally by resolving complaints ...

Support the Customer Service team with complaints; particularly complaints involving the FOS * Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a ...

Ensuring that service users are aware of complaints procedures and advocacy services. * Contributing to the professional development of others by supervising others including those who are supporting ...

Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...

You'll need to thrive working in a fast paced, busy environment and be able to manage and prioritise a varied workload, from managing colleagues, to responding to complaints, ensuring works comply ...

Respond in a timely manner to any student or staff complaints, investigating and resolving where applicable. Support all staff and students' wellbeing, complying with the relevant College policies ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

... customer complaints and metric results formulating mitigation plans utilizing the closed loop preventive / corrective action process Represents Quality in design reviews, with regard: Routine ...

Manage complaints from various customers, conducting root cause investigations and coordinating responses. * Assist with supplier audits and develop customer product specifications. * Handle ...

Providing a reception service to tenants, visitors and contractors for day-to-day enquiries or complaints * Completing satisfaction surveys for housing standards and ensure appropriate signposting ...

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages. All Reed temporary worker benefits are ...

Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject ...

In addition, you will provide technical support for building damage elements of claims and first stage support to the Customer Services Team for claims with FOS complaints. This role involves ...

... complaints, fee application, delegated authority, MRC's etc. * Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business ...

Resolving customer complaints or escalations with professionalism and empathy. * Coordinating with various internal teams to ensure prompt issue resolution and customer satisfaction. * Maintaining ...

Their ideal candidate will present flexibility in supporting the external sales & technical team whilst dealing with sales enquiries and handling / resolving customer complaints. You will also have ...

Manage daily complaints and ensure timely resolution. * Maintain good and appropriate records on customer management system. Handle and assist escalated cases until customer is satisfied. Maintain ...

Daily duties as Service Advisor / Service Receptionist will include: · Lead the Service Department. · Welcoming and booking in daily service customers. · Dealing with complaints. · Dealing with ...

Investigating, managing and conducting root cause analysis on complaints; * Maintaining a record of and monitoring breaches, errors and incidents; * Reporting material and emerging regulatory risks ...