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ABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. To strengthen our dynamic team in Dudley (UK), we’re looking for a driven and experienced Transport Planner who’s ready to make a meaningful contribution. This is a predominantly office-based role, requiring presence at the office five days a week. Position Purpose As a Transport Planner, you manage transport planning for your region. You optimize routes, reduce costs, and collaborate with partners to enhance logistics and customer satisfaction across the business. Responsibilities Optimal transport planning • You plan deliveries and collections in the most efficient way, starting from the closest service center., • You build roundtrips and milkruns using Tosca’s dedicated fleet to streamline transport operations., • You optimize routes and loads to ensure maximum efficiency and cost-effectiveness., • You work to reduce travel distance, logistics spend, and the overall carbon footprint., • You act as a problem solver for various logistic challenges that arise., • You bring planning optimizations to continuously improve supply chain performance. Monitor cost and service performance • You monitor service KPIs, including DIFOT (Delivery In Full, On Time), to ensure high-quality service delivery., • You keep track of cost-related KPIs to maintain budget control and identify improvement opportunities., • You follow up on logistics complaints and provide feedback to support resolution and service enhancement. Stakeholder communication • You maintain proactive and professional communication with all internal and external stakeholders in the supply chain, and you build strong relationships with carriers. Monitor market trends • You scan market trends regularly to stay informed about industry developments., • You follow fuel price evolution to assess its impact on transport planning and cost management. Experience & education • You have a minimum of 2 years of experience in transport planning, ideally within a logistics or supply chain environment., • You have completed studies in Transportation Planning or a related field, such as Logistics, Civil Engineering, or Urban Planning. Skills • You have excellent English language skills, both written and spoken. Knowledge of any additional language is considered a strong asset., • You are well-organized and manage your administrative tasks in a transparent and efficient manner., • You possess solid geographical knowledge and maintain a strong network of carriers to support effective transport planning., • You are hands-on and have a proactive, problem-solving attitude, ready to tackle logistical challenges as they arise., • You have thorough knowledge of MS Office applications, particularly Excel, Word, and Outlook., • You are an enthusiastic team player who brings a positive attitude and energy to the entire Tosca team. Our offer • You will have a permanent contract with a competitive remuneration package in line with your knowledge and experience., • We continuously invest in your personal and professional development through our training & coaching programs., • You will join a dynamic and fast-growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success., • You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

We’re offering an exciting opportunity for a Trainee Property Manager to join our team in Wolverhampton, with full training provided. This entry-level role will see you supporting the management of residential rental properties while learning all aspects of lettings and property services. If you’re based in Wolverhampton or nearby and looking to build a career in property management, we’d like to hear from you. As a Trainee Property Manager at haart Estate Agents in Wolverhampton , you will receive: • £26700 OTE per year, • Uncapped commission, • 30 days annual leave (includes bank holidays*), • Enrolment at the Spicerhaart Learning & Development Centre, • Continued training as you grow and develop within your role, • Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership, • Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place on the plane for our annual Spicerhaart Incentive Trip, • Purpose-built training location, • Industry-leading training delivered through one-to-one and group sessions, • Day-to-day learning led by our industry experts, • Fully-paid hotel stay for the duration of your training at our Learning & Development Centre*, • Booking and conducting property inspections, • Negotiating tenancy extensions and/or renewals, • Co-ordinating with contractors, to manage maintenance and/or repair issues at properties, • Deposit returns, • Resolving rental arrears, • Processing eviction requests, • Ensuring properties meet all regulatory health and safety standards, • Building and maintaining strong relationships with landlords and tenants, • Managing complaints, • Passion, • Ambition, • Drive, • Strong work ethic, • Positive mindset, • Solution finder, • Good communicator, • People skills, • Customer-focused, • You must hold a valid Full UK Driving Licence, • Full access to your own vehicle so that it can be used for work purposes, • Vehicle must be less than 10 years old, • Full business-use car insurance cover (if successful in securing the position) Terms & Conditions apply* Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit:

ABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. To strengthen our dynamic team in Dudley (UK), we’re looking for a driven and experienced Transport Planner who’s ready to make a meaningful contribution. This is a predominantly office-based role, requiring presence at the office five days a week. Position Purpose As a Transport Planner, you manage transport planning for your region. You optimize routes, reduce costs, and collaborate with partners to enhance logistics and customer satisfaction across the business. Responsibilities Optimal transport planning • You plan deliveries and collections in the most efficient way, starting from the closest service center., • You build roundtrips and milkruns using Tosca’s dedicated fleet to streamline transport operations., • You optimize routes and loads to ensure maximum efficiency and cost-effectiveness., • You work to reduce travel distance, logistics spend, and the overall carbon footprint., • You act as a problem solver for various logistic challenges that arise., • You bring planning optimizations to continuously improve supply chain performance. Monitor cost and service performance • You monitor service KPIs, including DIFOT (Delivery In Full, On Time), to ensure high-quality service delivery., • You keep track of cost-related KPIs to maintain budget control and identify improvement opportunities., • You follow up on logistics complaints and provide feedback to support resolution and service enhancement. Stakeholder communication • You maintain proactive and professional communication with all internal and external stakeholders in the supply chain, and you build strong relationships with carriers. Monitor market trends • You scan market trends regularly to stay informed about industry developments., • You follow fuel price evolution to assess its impact on transport planning and cost management. Experience & education • You have a minimum of 2 years of experience in transport planning, ideally within a logistics or supply chain environment., • You have completed studies in Transportation Planning or a related field, such as Logistics, Civil Engineering, or Urban Planning. Skills • You have excellent English language skills, both written and spoken. Knowledge of any additional language is considered a strong asset., • You are well-organized and manage your administrative tasks in a transparent and efficient manner., • You possess solid geographical knowledge and maintain a strong network of carriers to support effective transport planning., • You are hands-on and have a proactive, problem-solving attitude, ready to tackle logistical challenges as they arise., • You have thorough knowledge of MS Office applications, particularly Excel, Word, and Outlook., • You are an enthusiastic team player who brings a positive attitude and energy to the entire Tosca team. Our offer • You will have a permanent contract with a competitive remuneration package in line with your knowledge and experience., • We continuously invest in your personal and professional development through our training & coaching programs., • You will join a dynamic and fast-growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success., • You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

About the Company A global leader in cathodic protection, offering simple, reliable, and highly effective corrosion prevention through sacrificial anodes crafted from reactive metals like zinc, aluminium, and magnesium based in Walsall. They provide tailored corrosion-control solutions across diverse sectors-including harbours, vessels, offshore installations (such as wind farms and pipelines), naval assets, retrofit projects, and key industrial infrastructure. Operating with advanced manufacturing capabilities and plants in multiple locations, including the UK, Denmark, and France, and delivering innovative, customized anodes with short lead times. Committed to high standards of quality and sustainability, with solutions designed to protect assets cost-effectively while preserving long-term value Position Overview This ia a senior leadership role responsible for managing and enhancing our ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) systems. You will work closely with the Senior Management Team, particularly the General Manager, Production Manager, and CP Designer / Sales Support Manager, ensuring that quality standards are upheld and improved throughout all stages of production. The role may also include occasional client visits within the UK and overseas. Key Responsibilities Lead and maintain compliance with ISO 9001 and ISO 14001 systems. Embed quality procedures into daily manufacturing operations. Monitor and evaluate quality performance, identify trends, and implement corrective actions. Control and distribute company quality documentation. Coordinate and monitor project-specific quality activities. Manage internal audits, supplier quality assessments, and external certification processes. Ensure contractor and vendor quality requirements are specified and met. Drive continuous improvement initiatives across the business. Maintain accurate records to support traceability and compliance. Monitor and resolve all non-conformance reports. Investigate, manage, and close customer complaints related to quality. Provide training, mentoring, and support to promote a quality-first culture. Candidate Requirements Essential: Minimum 4 years' experience as a Quality Manager. Proven track record in a manufacturing environment. Strong working knowledge of ISO 9001 and ISO 14001. Excellent communication, leadership, lean techniques, and problem-solving skills. Ability to work effectively across departments and influence at all levels. Detail-oriented, proactive, and practical approach to quality management. What We Offer Competitive salary: £40,000 - £50,000 (DOE) Monday - Thursday: 8:00 am - 4:30 pm & Friday: 8:00 am - 12:45 pm Enhanced Company Pension Scheme Enhanced Family Related Policies Permanent, long-term leadership position with strategic influence Supportive and collaborative SME environment Opportunity to shape and lead the company's quality function Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

We are currently have a position available for a Cleaning Operative at G & J Distillers , Melbury Park , Clayton Road , Birchwood , Warrington , WA3 6PH Hours : Monday - Friday 3PM -6PM Rate : £12.60 General cleaning to include (but not restricted to): Clean and maintain communal areas as directed Vacuum, sweep, and mop floors Empty bins and ensure proper disposal of waste Replenishment of supplies and material requirements Dust and wipe down surfaces, including shelves and equipment Report any maintenance or key operational issues Follow all health and safety regulations Ensure that a consistently high standard of service is delivered Ensure all customer queries and complaints are dealt with in a timely and effective manner Benefits: Uniform provided Training Employee Assistance Programme (EAP) Healthshield programme Britestar awards and recognition for the employees Referral Scheme Dont delay: APPLY NOW for immediate start! About Us The Floorbrite Group is one of the leading commercial cleaning and facilities service providers in the UK, providing daily, industrial and window cleaning services to all sectors of industry. Our services are already being used by companies throughout the North West, North East, South East, the Midlands and Yorkshire. With over 50 years experience in the industry and still a family run business. The next generation of Floorbrite will ensure that we still treat our customers with the same care and attention as when we first began in 1972. The Floorbrite Group is committed to creating a work environment that is diverse and is proud to be an equal opportunity employer. TPBN1_UKTJ

Company description: About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values Trustworthy, Respectful, Accountable, Collaborative and Excellent guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. Job description: Repairs Team Leader Salary: £44,184 - £46,329 per annum (plus £1,000 car allowance and excellent benefits) Location: Walsall, West Midlands Contract: Full Time Permanent Closing Date: 8th August 2025 Interview Date: 20th August 2025 Are you experienced in delivering high volume repairs and maintenance primarily via in-house trade colleagues supported by external contract arrangements? Can you ensure high standards of health and safety are observed at all times by direct teams and contractors? Are you a leader focussed on delivering positive outcomes and high levels of customer satisfaction? If so, this role is for you. Our Home Maintenance Services Special Projects Team are seeking a new Repairs Team Leader who will be responsible for ensuring repairs related schedules of work and damp and mould remediation works are carried out effectively, to a high standard and within timescales. Required profile: Well need you to have a BTEC/ HNC in Building studies (or equivalent experience and be willing to work towards) as well as a strong awareness of legislation governing the construction / building industry. You will understand what it takes to deliver high levels of performance from the direct team you manage and the supporting contractors you instruct. Youll need to thrive working in a fast paced, busy environment and be able to manage and prioritise a varied workload, from managing colleagues, to responding to complaints, ensuring works comply with regulatory and legal requirements, solving materials queries, measuring and ordering materials and much, much more. What we offer: What do we offer in return? A competitive salary 37-hour week Great work life balance 27 days annual leave, plus Christmas shut-down A favourable local government pension scheme Annual leave purchase scheme A health cash plan Range of shopping and leisure discounts Flexible working opportunities TPBN1_UKTJ

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Demonstrates role model customer behaviour • Acts as an inspiring role model across the team in the delivery of great customer service, • Always demonstrates positive behaviour when discussing or interacting with customers, • Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly, • Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way, • Works independently to resolve issues, tasks and complaints within the required SLA timeframe, • Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress, • Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA, • Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person, • Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints, • Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance, • Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these, • Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement, • Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers, • Previous experience of working in a fast-paced Customer Service environment, • Strong interpersonal and relationship building skills, • Proven ability to work collaboratively, • Proven ability to work independently, prioritise work and take initiative to find solutions to problems, • Proven ability to remain calm, measured and resilient in challenging situations, • Experience of working in the housebuilding industry At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

Global bank based in the centre of Wolerhapton seek a Personal Banker to assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships Key Responsibilities Identify and pursue sales leads via referrals, networks, and events. Provide prompt, high-quality customer service via phone, email, and in-person. Build and maintain strong client relationships; handle queries and complaints effectively. Cross-sell products/services to existing customers. Represent the branch at business development and sales events. Process account openings (including NRI, postal services) and related documentation. Manage cash operations, remittances, and postal registers in compliance with bank policies. Maintain AML records, risk checks, and required reporting. Provide cover for other staff roles when needed. Carry out tasks assigned by the Area Branch Manager or senior officers. Skills & Competencies Must be located in the West Midlands and can travel to Wolverhampton 5 days a week Strong networking, sales, and interpersonal skills. Excellent oral/written communication. Proven retail sales experience. Ability to build rapport and understand customer needs. Confident in presenting products and services to varied customer profiles. Key Relationships Work closely with branch staff, BDM, Head of Sales, and Area Branch Manager. Engage in external visits, business events, and client meetings. TPBN1_UKTJ

About The Role HomeServe are currently recruiting for an experienced Product Manager to join the Marketing & Product Team in Walsall. The ideal candidate will have an exceptional attention to detail, strong written and verbal communication skills and a good understanding of working in insurance or a financially regulated business. We work in a hybrid way, mostly remote with a requirement to travel into our Walsall office at least twice a week to work with the team. With that in mind you will be located within a convenient commute to Walsall. The Team is focussed on delivering excellent customer outcomes, value and new customer growth across Product; Customer Communications; Acquisition & Growth and Digital Delivery The Product departments purpose is to proactively manage the performance and development of existing and future products, driving value for HomeServe and our customers while ensuring the delivery of excellent customer outcomes. The department is made up of 4 broad areas - Product Management & Governance; Product Implementation, Proposition Management and Product & Service Communication. You will be responsible for supporting the development and management of existing and new products. The role will collaborate closely with teams across the business to oversee the end-to-end product life cycle,ensuring they deliver fair value, perform as consumers reasonably expect, aligns with market trends and meets evolving customer needs. This includes; Proactively reviewing product performance Implementing Innovation and change Action product amendments based on insights Managing initiatives to improve the customer experience Responsibilities include: Management of the existing back-book of products to ensure all products perform in line with customer expectations and product governance metrics Supporting the delivery of good customer outcomes for vulnerable and non-vulnerable customers, through adherence to business processes, procedures and relevant regulations relevant Supporting product development, change and implementation initiatives of products Supporting the design of new products (& product change initiatives) with the customer in mind and the channels that they will be sold/serviced through Ensure when product change is done it considers and improves upon the end to end customer journey and provides good customer outcomes. Lead and drive through the delivery of initiatives to deliver product strategy, improve product performance, grow customer value and reduce business risk Maintain clear line of sight to thematic reviews and outcome testing within Service Operations on new products / product variations. Ensure that the product service delivery continues to meet reasonable customer expectation with clear identification of improvements, and to reduce complaints and rejected claims Support initiatives to continually reduce complexity and improve customer outcomes Provide product related support to the sales centres, digital, marketing and retention teams to ensure products are understood and fit for purpose for these areas to achieve their objectives Collaborate closely with HCM and the Network to ensure product design (including terms and conditions) fit with organisation capabilities and that the products are delivered consistently and in line with product design Work closely with all stakeholders (internal and external) to ensure any development, change or initiative is in line with business need, capability and is made with appropriate agreement. Ensure all products comply with FCA guidelines and regulations including any changes or amendments About The Candidate To be successful in this role you will need to have the following knowledge, skills, and attributes: Essential: Experience of working in a Marketing / Product related role Experience of working in a regulated Financial Services business Experience in delivering projects / initiatives Experience of written report writing Strong stakeholder management skills, with the ability to collaborate across various teams Proven track record working in a fast paced, consumer facing organisation in the Financial Services sector Ability to analyse complex information/data and produce relevant reports for Senior Management including Executive team Organisation and prioritisation skills with ability to facilitate meetings and working on own initiative TPBN1_UKTJ

As a Complaints Handler, you'll manage a varied caseload, investigate complaints in line with the Housing Ombudsman code, and work closely with colleagues across the business to find fair, practical resolutions. Essential as a Complaints Handler. Please apply within for Complaints Handler in Wolverh

Handle any complaints in accordance with company procedures and regulatory requirements. Referrals increase your chances of interviewing at NFP, an Aon company (Europe) by 2x.

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of servic

Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Prepare detailed reports and share learnings from complaints to prevent repeat complaints from occurring including with the senior management team. Can you turn a negative into a positive?We’re looking for an exceptional investigator with an eye for detail and a natural talent for building relati

The Role As a Complaints Handler you will be instrumental in providing expert advice and resolving service complaints from clients, working closely with the Legal Ombudsman and staying up to date with their policies and procedures. Responsibilities will include… - Handling complex complaints,

Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a perma

The CCG Complaints Team have responsibility for handling complaints about CCG's civil compliance activity. CCG and the wider complaints community to ensure all complaint points are addressed, reaching fair and impartial decisions. Directors/ExCom/MPs/customers when reviewing complaints.

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

For example, candidates who have worked with complaints directly for an insurance organisation or within a financial organisation. Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator.

As a Complaints Handler you will be instrumental in providing expert advice and resolving service complaints from clients, working closely with the Legal Ombudsman and staying up to date with their policies and procedures. Handling complex complaints, attempting informal resolution by telephone and

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. This includes handling student complaints and appeals, processing data requests under GDPR,

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. We are seeking self-motivated and proactive individuals to join our busy Claims, Inquests, and Complaints team. Can

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Managing the end-to-end complaints process, ensuring compliance with regulatory standards and company policies. What You'll Bring To The Complai

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Care Assistant - Bank - Chorleywood.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Requirements of the Complaints Specialist (Investments):. Minimum of 2 years experience in a complaints handling role within the finan

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Experience handling complaints within housing. Our complaints service is growing, and we're looking for experien

Part-time shifts are from 5:30 AM to 10:30 AM or 5:00 PM to 10:00 PM.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

Cleaner - Part Time - Huntington.At Prezzo, we're committed to more than just crafting outstanding food-we're focused on building better careers and creating better moments for everyone.We believe in helping you grow professionally, while ensuring every shift is filled with passion and excitement.Pr

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. This is a unique opportunity to shape a new complaints function from day one, embedding best-in-class processes and creating a service that will bring care and compassion to every dec

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

Care Assistant - Bank - Blackwater.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Kitchen Assistant - Bank - Care Home - Denmead.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents'

Housing Policy, Performance and Complaints Officer. As Housing Policy, Performance and Complaints Officer the postholder will assist in the work of the Housing Services team, including leading on the research and development of new strategies, policies and procedures.

Housekeeping Assistant - Care Home - Melbourn.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints

Maintenance Assistant - Bank - Care Home - Horndean.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve.It's important that our homes give the right fi

We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow. This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints. Resolving complex issues wi

Housekeeping Assistant - Bank - Care Home - Wilton.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Ho

Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Monitoring and accurately recordin

Housekeeping Assistant - Bank - Care Home - Denmead.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank H

Actively manage customer complaints. Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone and letter. Investigate the root cause of any complaints, gathering information from relevant teams or stakeholder

Lilleshall Sports Centre,Shropshire,TF10 9AT.As and when required, between Monday to Sunday 09.Transport provided to and from Telford & Newport.Here at Lilleshall Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun.To be the

Housing Policy, Performance and Complaints Officer. As Housing Policy, Performance and Complaints Officer the postholder will assist in the work of the Housing Services team, including leading on the research and development of new strategies, policies and procedures.

Join our team at Thornwick Bay nestled near the historic village of Flamborough in East Yorkshire.North Marine Road, Flamborough, East Yorkshire YO15 1AU GBR.Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner.We're looking for reliabl

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator.

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Responsibilities will include…- Handling complex complaints, attempting informal resolution by telephone and producing written responses in accordance with complaints procedure- Collaborating with fee earners at all levels and clients to investigate and resolve service complaints- Providing docume

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

Complaints Manager - Wealth Management, west midlands. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. You will manage complaints which have been escalated.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses. Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers

Location: 45 Spa Road, Hockley, SS5 4BE.Contract: 21 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this role using your mobile device (no CV n

Ensuring thorough and consistent investigations into complaints. Recording and following up on complaints. Providing analysis and report findings to senior management on complaints and dissatisfaction.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. We are looking for self-motivated and proactive individual(s) to join our busy Clai

Food and Beverage Team Leader for The Brush Lounge.The Brush is an all-day Grand Cafe, Lounge and Cocktail Bar taking inspiration from some of the best dishes & drinks across Europe.We are seeking an extraordinary.Food and Beverage Team Leader,.You will be dedicated and passionate about leading the

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. Responding to complaints in a timely manner and meeting performance targets effectively. Direct line managemen

Are you the calm, confident presence that keeps the team on track and the energy high? Do you thrive in fast-paced environments and know how to bring people together to deliver great results? We're looking for a Hospitality Team Leader to support our Highline operations and guide the team when manag

Chelsea O'Neill - Complaints & Information Manager. This is a unique and varied role, working within Leicestershire County Council's Complaints and Information Management Service. We are a small, dedicated and professional team that includes Corporate Complaints and Freedom of Information (FOI).

Babergh and Mid Suffolk District Councils Address: Stowmarket, Suffolk IP14 5ATSalary: £37,280 - £44,075 per annumHours: Full time, 37 hours per weekContract: Permanent This role is open to full time, part time, and job share applications, all of which will be assessed equally.Join our teamWe are

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Full-time Team Leader vacancy at GAIL's - South End Green.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAILs family and for supporting and.With no day being the same, you must be organ

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Care Team Leader - Hampstead, NW3 3BX, United KingdomAs a Team Leader based at Compton Lodge, Central and Cecil, you’ll be supported by the Home Manager and play a key role in leading and supervising a dedicated team of caring professionals.Working closely with your team, you’ll ensure that the

Location: 146 Wharf Road, Pinxton, NG16 6LQ.Contract: 20 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro

Customer Service Team Leader (secondment/FTC) - Rail Operations Centre (ROC Three Bridges)Now looking to recruit a Customer Service Team Leader based at Three Bridges (ROC) Are you able to guide the delivery of passenger information during disruption across the network from the GTR Control at Three

Location: The Co-operative Food, 65 College Street, Nottingham, NG10 4NN.Contract: 16 hours per week + regular overtime, permanent .Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can n

Nursery Team Leader - Reading0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across all 44-da

Grounds Maintenance Team Leader Coventry.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

Nursery Team Leader - Winchmore Hill0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across al

Grounds Maintenance Team Leader Bournemouth.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

National Living wage per sleeping night hours.Full Time & Part Time available.Working on a rolling rota, so you will be required to work a variety of days, waking nights and sleeping nights.Are you interested in broadening your knowledge and experience in brain injury? Do you want to make a positive

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Blackpool, Lancashire.We provide quality care and support for individuals with learning disabilities in a vibrant service where no two days are the same.You will support service users in various ac

Job Title: Childrens Support Worker (Mother & Baby & Family Support) | Agency | £18 p/h | Surrey Job Summary: For over 25 years, weve supported childrens services professionals across Surrey and the South East, offering flexible agency opportunities within local authorities and private prov

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham.No personal care or experience is required, just the right values.The role involves working on a rota pattern which will be three nights per week working 10 hours only each n

We are seeking compassionate, caring, and dedicated Support Workers to join our supported living service in Cannock, Staffordshire.Your role is to support service users with learning disabilities to reach their potential, engaging in activities like walking, visiting estates, and more.Many individu

Location: 58 Perth Street, Blairgowrie, PH10 6DL.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for th

Support people in crisis or at times of ill health following a hospital visit and ensure they go home with the correct support to meet their needs.You will work with colleagues to plan and provide person-centred care that promotes respect, dignity and personalisation.We expect you to ensure high qua

Location: 2 Church Road, Murston, Sittingbourne, ME10 3RE.Contract: 24 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now app

Start Date: Immediate Start - Subject to successful application.We are looking for experienced, confident and reliable Healthcare Assistants.You will need good communication skills and the ability to work in a variety of healthcare settings providing advanced notice and short notice cover.You will w

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who sha

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Cleaner – Immediate Start Location: Crawley Hours: Monday to Friday, 8:30am - 4pm Pay: £12.Start Date: ASAP Basic DBS check (required) We are looking for a reliable and hardworking Cleaner to join our clients team in Crawley.Key Duties for a Cleaner

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Join our team at Marton Mere holiday park located on the within reaching distance of what is probably the UK's most famous coastal town - brilliant Blackpool.Mythop Road, Blackpool, Lancashire FY4 4XN GBRJob DetailsPosition: Accommodation Cleaner Type: Part-Time / Seasonal - working Monda

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Lounge Cleaner Permanent Role at London Gatwick Airport.Join Our Team and Keep Luxury Lounges Spotless! We’re looking for experienced, reliable, and hardworking cleaners to join a high-end airport lounge cleaning team at Gatwick Airport.Location: London Gatwick Airport Pay Rate: £13.S

Qualified Trainee Mortgage and Protection Advisor to join them in Acocks Green.We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working