Complaints jobs in Coventry

As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You'll use your listening and communication skills to build constructive ...

Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday ...

Elevate your career trajectory with a pivotal role at a prestigious organisation seeking a Customer Complaints Advisor. This full-time position, based in a dynamic and collaborative work environment ...

Customer Service Advisor - Complaints Location: LE19 Pay rate: £12.47 an hour Hours: Monday - Friday 9am-5pm This is an exciting opportunity to work with a well known, prestigious brand

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in ...

We are looking for a customer care manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business

Complaints teamPay rate: £12.18phDuration: temporary for 6 months (potential to be extended)Hours: Monday to Friday - 20 hours (1:00pm to 5:00pm)Location: Based at Shire Hall, Warwick CV34 4SAStart ...

Receive phone calls from customers answering any general enquiries and complaints * Liaise with Project Managers to ensure work is completed on time * Work towards and achieve targets, Key ...

Resolving any client issues or complaints, escalating as necessary * Dealing within any ad hoc administration tasks as required Skills required for the role: * Previous cruise industry experience ...

Resolve customer complaints * Process discrepancies related to logistics, raise concerns & ensure system notifications are triggered * Work with internal & external partners to ensure investigations ...

To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our service standards, and are used as a data source to inform potential service improvements * Take a lead ...

To improve the quality experience of our customers by managing and resolving key quality projects focusing on customer complaints by making use of the JLR IQM 8D management system. The role demands ...

Jointly with the Hospital Director manage the complaints procedure relating to or having implications for the delivery of clinical services. * To manage performance of doctors and disciplinary ...

With a focus on environmental and amenity impacts, to facilitate the delivery of the Councils Development Management responsibilities as Local Planning Authority principally by resolving complaints ...

You will deal with complaints/issues raised from Patients and resolve in the best way to provide excellent customer service. You will also undertake duties within the dispensary when required. As ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

Support the Customer Service team with complaints; particularly complaints involving the FOS * Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a ...

To ensure that complaints, MP, and Ombudsman enquiries are responded to in compliance with service standards and are used as a data source to inform potential service improvements. * Take a lead role ...

Handle customer inquiries and complaints regarding after-sales service in a timely and empathetic manner. * Process Coordination : Oversee the end-to-end service process from customer contact to ...

Respond promptly and professionally to customer requests, concerns, and complaints * Provide accurate information about products, services, and company policies * Assist customers in navigating our ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

... customer complaints and metric results formulating mitigation plans utilizing the closed loop preventive / corrective action process Represents Quality in design reviews, with regard: Routine ...

Providing a reception service to tenants, visitors and contractors for day-to-day enquiries or complaints * Completing satisfaction surveys for housing standards and ensure appropriate signposting ...

Dealing with any customer complaints * Interpreting customer concerns and comments * Liaising with customers and keeping them updated * Advising customers on how to resolve issues with their vehicles