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Data check, interrogation and input/update into spreadsheets Data update from spreadsheet information into bespoke software Processing information/documentation requests Dealing with visitors - organising meetings and rooms, refreshments etc Stationery ordering Interrogating/investigating data and reporting outcomes, solution focused Meticulous attention to detail Waste collection round checking, progress of rounds, reporting to management team where issues identified Reallocation of work between waste collection rounds Operation of weighbridge for incoming and outgoing waste for export, inputting of tickets, photographs, weighbridge ticket update Not afraid of a challenge IT competent/confident To answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce. build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.Com fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation To undertake any other such duties as may reasonably be required within the Service Centre To undertake any training and development as required To support the Administration Coordinator in adhoc projects Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Job Title: Housing Co-ordinator Location: Rugeley, Staffordshire Salary: £22,135 per annum Job Type: Part time, permanent Working Hours: 30 Hours Per Week About Mason Yardley Trust: As a charity, MY Trust is dedicated to making a positive impact on the lives of individuals and families. With roots dating back nearly 700 years, as Sir Josiah Mason Trust and Yardley Great Trust, our legacy is one of compassion, inclusivity, trust and excellence. About the role: Be the named, visible housing management contact for the Hopkins & Sneyd Almshouse Charity, Rugeley, ensuring well-managed accommodation and timely escalation of resident concerns. Main Duties and Responsibilities: Scheme and occupation management: Maintain regular scheme presence proportionate to resident numbers, vulnerability, building complexity and travel; publish contact and cover arrangements. Support the allocation and void process by undertaking viewings, pre-occupation checks, property introductions and other activities delegated within the appointment (letting's) framework. Deliver resident introductions, occupation sign-ups and practical orientation once allocation approved; explain letters of appointment, responsibilities, reporting routes and communal arrangements. Maintain accurate occupancy, keys/access, emergency contact and relevant property records; conduct agreed resident contact and proportionate wellbeing observations. Identify early occupation agreement breaches, neighbour disputes, ASB and vulnerability indicators; document and resolve routine matters or escalate complex cases. Building and estate coordination: Complete scheduled communal and estate inspections, identify hazards, cleanliness, grounds and security issues, log defects and follow through with Estates. Complete delegated local checks such as fire alarm or communal safety checks (where trained) and specified in local procedures. Liaise with cleaning, grounds, maintenance and contractors regarding access, service quality and resident feedback; monitor local service standards, record issues and report service failures or performance concerns through agreed channels. Help residents report repairs and access appointments; escalate emergencies and damp/mould concerns under the hazard response procedure. Resident engagement and early intervention: Facilitate resident consultation, meetings, feedback, complaints access and inclusive activities linked to community life without assuming responsibility for personal care. Encourage resident participation and support opportunities that strengthen community life, independence, wellbeing and social connection. Attend and contribute to resident meetings, forums and engagement events as required. Recognise isolation, self-neglect, hospitalisation, financial difficulty and safeguarding warning signs; act immediately on urgent risks Provide proportionate occupancy-related guidance and practical signposting Administration and accountability: Maintain timely case notes, inspection records, action logs, complaints and incident reports in approved systems. Provide accurate void, occupancy, repair and resident information to the Deputy Housing Manager and Estates Team; contribute to performance monitoring and keep the Housing Manager informed of scheme performance, risks and emerging issues. Work across allocated sites. Identify emerging scheme risks, patterns of vulnerability, service concerns, property issues and resident trends; escalate significant matters promptly and keep the Housing Manager informed of risks and required actions. Authority, interfaces and exclusions: First contact and named scheme owner. Money Management Officers lead detailed benefits claims and arrears interventions; Coordinator identifies, refers and helps maintain resident contact. Estates own technical repairs decisions and statutory property compliance. Engagement with Trustees of the Charity. Whilst managed by the Housing Manager, there will be some liaison with Trustees of Hopkins and Sneyd Almshouse Charity About you: Person specification - essential: Experience in sheltered housing, almshouses, housing management or comparable resident-facing service. Understanding of occupancy rights, resident engagement, basic building safety, safeguarding and accurate record keeping. Ability to work independently across multiple sites, prioritise emergencies and communicate sensitively with older residents. IT and case recording competence; ability to travel between assigned sites as required. Shared expectations: All postholders must uphold resident dignity, safeguarding, equality and reasonable adjustments, confidentiality and data protection, complaints access, accurate records, lone-working and health and safety procedures. Complete required learning and participate in supervision and service improvement. The postholder may be required to undertake other duties and responsibilities not specifically detailed in this Job Description, provided these are reasonable, commensurate with the nature and grade of the role, and consistent with the postholder's skills, experience and capabilities. Any significant or permanent changes to the role will be subject to appropriate consultation. Please click the APPLY button to send a CV for this role. Candidates with previous experience and job titles of; Housing Officer, Housing Management Officer, Scheme Manager, Sheltered Housing Co-ordinator, Housing & Resident Engagement Officer, Housing Administrator may also be considered for this role. TPBN1_UKTJ

Competitive Salary + Site and Company performance bonus + Benefits Full-time salaried position based on 40 hours per week. Due to the nature of the role, additional hours may be required from time to time. Permanent Role Employee mentoring programme, 4 x life cover, bereavement leave, company pension, health & wellbeing programme and on-site parking. Horizon Cremation Ltd is seeking an exceptional Manager to provide full operational, commercial and people leadership for Cannock Chase Crematorium. This is not a standard crematorium management role. It requires an outstanding leader capable of operating at the highest level within the bereavement sector, setting benchmarks for service quality, compliance, professionalism and community engagement. The post holder will report directly to the National Operations Manager and will play a key role in maintaining and enhancing organisational standards, performance and best practice across the wider business. The Manager will have overall responsibility for managing all aspects of the crematorium, ensuring services are delivered with dignity, compassion and consistency. Key responsibilities will include: • Ensuring full compliance with cremation legislation, environmental permitting, health and safety and fire safety requirements., • Overseeing the safe and effective operation of cremators and all ancillary plant and equipment in line with manufacturer guidance and regulatory standards., • Monitoring service quality, operational performance and KPIs, escalating risks, issues and performance matters to the National Operations Manager as required., • Acting as the site lead for quality control standards and ensuring excellence is embedded across every aspect of crematorium operations., • Overseeing, maintaining and regularly reviewing the Crematorium Management Plan., • Leading on inspections and EHO partner relations, including annual and monthly reporting, compliance submissions and ongoing liaison., • Managing relationships with cremator partners and suppliers, ensuring equipment performance, reliability and compliance., • Acting as the facility lead for professional memberships and inspection partnerships with the ICCM and FBCA. The successful candidate will work closely with the Senior Finance Manager and National Operations Manager to deliver agreed financial targets, budgets and performance objectives. This will include: • Managing day-to-day financial administration including invoicing, payment processing, banking, receipts and debt management., • Ensuring month-end financial reports are completed accurately and within agreed timescales., • Contributing to financial forecasting, business planning and continuous improvement initiatives., • Identifying and delivering opportunities to increase cremation volumes, memorial income and community engagement while maintaining the highest service standards., • Managing monthly budgets, costs and expenses alongside the Operations Manager and identifying savings where appropriate., • Ensuring aged debtors are kept to a minimum through good communication and escalation processes., • Compiling monthly banking, memorial stock level, energy, gas and solar readings for reporting to the Finance Director. The Manager will oversee the effective administration of the crematorium, including: • Managing all crematorium communications, including oversight of the crematorium email account and enquiries from families and funeral directors., • Overseeing the service booking system, managing bookings both online and by telephone., • Preparing, checking and authorising statutory cremation documentation and legal paperwork prior to services and cremations., • Ensuring records are accurate, complete and maintained in line with audit, inspection and regulatory requirements. The post holder will organise and maintain staff training to ensure compliance with health, safety and fire legislation. They will also carry out and record routine health and safety checks, tests and drills, ensuring remedial actions are implemented where required. The Manager will act as the site lead for inspections, audits and regulatory engagement, reporting outcomes, risks and actions to the National Operations Manager. The successful candidate will act as a senior ambassador for Cannock Chase Crematorium, building and maintaining strong, ethical and professional relationships with funeral directors and key stakeholders in the community. They will support business growth through positive engagement, collaboration and exemplary standards of working practice. They will also manage feedback and complaints with sensitivity, professionalism and authority, resolving matters fairly while upholding the dignity, policies and values of the crematorium. The role will include overseeing local stakeholder events, alongside important annual and seasonal events such as Mother’s Day, Father’s Day, Baby Loss and Christmas services. The Manager will support families with care and sensitivity in selecting appropriate memorial options to commemorate their loved ones. Responsibilities will include: • Sourcing and managing relationships with external memorial suppliers to ensure best value, quality and specialist expertise., • Overseeing memorial sales, development and aftercare to support sustainable and ethical revenue generation., • Identifying and developing new memorial garden locations, optimising available greenspace while enhancing biodiversity, environmental value and long-term sustainability of the site. The Manager will lead, manage and develop the crematorium team, fostering a culture of professionalism, empathy, accountability and continuous improvement. This will include: • Providing clear leadership through monthly one-to-one meetings with direct reports., • Leading monthly team meetings to communicate operational updates, reinforce standards and review performance., • Conducting annual performance reviews and setting clear objectives aligned to organisational goals., • Ensuring a programme of continual training and professional development for all staff., • Identifying training needs to ensure staff remain up to date with legislation, technical competence, bereavement care standards and best practice., • Training and mentoring new team members in bereavement etiquette, funeral service standards, operational procedures and legislative compliance., • Ensuring staff adhere to health and safety policies, procedures and statutory obligations at all times., • Managing crematorium technician operations and staffing, ensuring cremators and ancillary equipment are operated safely and in line with manufacturer and regulatory requirements., • Supporting performance management and succession planning, escalating workforce matters to the National Operations Manager where appropriate. We seek to surround ourselves with people who are bright, articulate, committed and professional. Above all, we value individuals with high emotional intelligence who are caring, understanding and compassionate, and who recognise the responsibility and privilege of working with bereaved families. Our ideal candidate will: • Be a confident problem solver, able to remain calm under pressure, assess risk, make sound decisions and resolve issues effectively in a highly regulated and sensitive environment., • Demonstrate strong leadership experience and a transferable skill set suitable to managing a crematorium. Previous crematorium management experience is advantageous, but not essential., • Be commercially aware and motivated, with the drive and ambition to grow catchments, memorial sales and revenue streams while protecting service quality and dignity., • Hold, or be willing to work towards, the ICCM Crematorium and Cemetery Diploma., • Be willing to undertake professional cremator technician training if not already qualified, with full support provided through either the ICCM or FBCA Cremator Technician training route., • Be a confident and assured communicator, capable of leading calmly on the front line, supporting staff and families, and representing the crematorium professionally., • Be IT literate, with confidence using Word, Excel and email., • Be comfortable learning and operating industry-specific booking and diary management systems, alongside a digital music and visual tribute platform., • Be flexible and committed, with the ability to undertake occasional travel to other sites for management meetings, training and collaborative working. Horizon Ceremonies Limited Central House 20 Central Avenue St Andrews Business Park Norwich NR7 0HR #J-18808-Ljbffr

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!

The Opportunity: Contract Manager Contract: Permanent Location: Cannock United Plant Services is a leading engineering and asset management business, recognised for delivering market-leading engineering support and fleet management solutions for Heavy Mobile Equipment (HME) across the quarrying and waste industries. As part of The Briggs Equipment Group , we benefit from the strength and expertise of one of the UK's and Ireland's leading providers of asset management and maintenance solutions. At United Plant Services, we value potential as much as experience. If you do not meet every requirement outlined below, we would still encourage you to apply. The Opportunity As a Contract Manager , you will play a key role in ensuring the successful delivery of all contractual obligations, providing exceptional customer service while maintaining operational excellence across multiple customer sites. You will act as the primary point of contact for customers, building strong relationships, driving service performance, ensuring contractual compliance, and identifying opportunities for continuous improvement. Through effective stakeholder management and a commitment to safety, quality, and customer satisfaction, you will help deliver outstanding results for both our customers and the business. The Impact you will have: Develop and maintain strong relationships with customer sites, acting as a trusted and responsive point of contact. Build effective stakeholder relationships to support customer retention, contract renewals, and long-term account growth. Promote and champion a culture of Health & Safety excellence across all areas of the account. Monitor the quality, efficiency, and performance of onsite repair and maintenance activities. Oversee the complete lifecycle management of customer fleet assets, ensuring accurate records and effective asset utilisation. Act as the primary operational contact for customer queries, complaints, asset movements, and service-related matters across all regions. Produce, analyse, and present operational and financial performance reports on a monthly, quarterly, and annual basis. Monitor contract performance to ensure all service levels and contractual KPIs are achieved and maintained. Work closely with Service Centre teams to provide operational support and ensure a seamless customer experience. Identify and implement continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction. Collaborate closely with the UP in-house Engineering team to ensure operational excellence and consistent service standards. Manage relationships with third-party suppliers, ensuring work is delivered to the required quality standards and within approved budgets. Promote the company's vision, values, and positive safety culture in all interactions with customers, colleagues, and suppliers. What will help you to excel in this role: Proficient in Microsoft Office applications, with strong IT and systems literacy. Strong understanding of the materials handling, asset management, or related sectors, with the ability to apply industry knowledge to customer requirements. Commercially minded, with a good understanding of business operations and customer needs. Self-motivated and highly organised, with the ability to manage priorities and plan workloads effectively. Capable of working independently while also contributing positively as part of a wider team. Confident engaging with customers and building long-term professional relationships. Excellent communication and interpersonal skills, with the ability to influence, collaborate, and resolve issues effectively at all levels. Strong commercial awareness, with the ability to identify opportunities to enhance service delivery and customer satisfaction. Numerically competent, with the ability to interpret and present operational and financial information accurately. Flexible and proactive approach to work, with a willingness to support the wider business as required. Full UK driving licence. Willingness to travel extensively throughout the UK to support customer and business requirements. What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions Profitshare bonus based on business performance Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met TPBN1_UKTJ

Quality Manager Location: West Midlands Salary: Circa £50,000 per annum, depending on experience Employment: Full-time, permanent An established specialist manufacturing business is seeking an experienced Quality Manager to take ownership of its quality systems, product standards and continuous improvement activities. This is a hands-on role, working closely with production and senior management to ensure quality requirements are consistently met across the manufacturing process. The position would suit someone who combines strong quality management knowledge with a practical approach to resolving issues and improving performance on the shop floor. Key Responsibilities: Manage and develop the Quality Management System, maintaining alignment with ISO 9001 requirements and relevant customer specifications. Lead internal audits and coordinate preparation for external, customer and certification audits. Oversee quality control throughout incoming materials, production and finished product inspection. Investigate non-conformances, customer complaints and supplier quality issues, implementing effective corrective and preventive actions. Work with production teams to identify the causes of defects, reduce waste and prevent recurring quality problems. Maintain clear inspection procedures, quality records and product traceability. Ensure inspection and measuring equipment is appropriately maintained and calibrated. Monitor quality performance and report trends, risks and improvement priorities to senior management. Liaise with customers and suppliers on quality requirements, technical queries and corrective actions. Support employee training and encourage consistent ownership of quality across the business. Skills and Experience: Previous experience as a Quality Manager, Quality Lead or Senior Quality Engineer within a manufacturing environment. Strong working knowledge of ISO 9001 and practical experience maintaining and improving quality management systems. Experience conducting audits and managing non-conformances through to resolution. A sound understanding of inspection processes, manufacturing controls and technical specifications. Confidence using structured root cause analysis and problem-solving techniques. Strong communication skills, with the ability to work effectively with shop-floor teams, customers and senior management. A practical, organised approach and the confidence to challenge processes constructively. Experience within metal processing, component manufacture or a comparable industrial production environment would be advantageous, as would a relevant engineering or quality qualification and internal or lead auditor training. The Opportunity: An opportunity to take a central role in shaping quality performance within an established manufacturing business, with scope to strengthen processes, support production and deliver measurable improvements. Applications are welcomed from experienced Quality Managers and established senior quality professionals ready to take the next step. TPBN1_UKTJ

Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction. Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. As a part of our

Supporting with handling complaints in line with Company policy. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. We work with some of the UK's largest fleets and insurance companies,

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. An achievable bonus scheme worth up to 15% of annual salary ~ An additional Secret Shopper bonus worth up to £2,000 ~ High Performer Awards and Bonuses ~ Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 ~33 Days paid holiday ~ Paid breaks ~ Free burgers, fries and shakes while on shift ~ Life assurance ~ The financial wellbeing app with simple-to-use, flexible benefits built around your pay Days out and social events Invite to the annual Assistant Manager conference Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Spotting potential and developing your team to ensure there is a strong talent pipeline Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open an

Oversee the management and reporting of customer complaints, including Executive Complaints and Financial Ombudsman cases. Act as a senior point of escalation, directly handling complex customer enquiries and complaints, including fraud cases, and ensuring prompt, high-quality resolution within esta

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

Goldman Sachs is seeking an experienced Complaints Leader to join our Retail Banking and Wealth Management customer support operations. You will oversee complaints handling, provide leadership and coaching to specialists, and act as escalation point for complex inquiries, including fraud cases.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

ScottishPower, part of the Iberdrola Group, is recruiting a Senior Project Manager for its Customer Business Complaints Team in Glasgow.

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

Social housing complaints Housing Ombudsman Social Housing Complaints OfficerRemote working6 week contract (potential for further extension)37. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

Were looking for an exceptional investigator with an eye for detail and a natural talent for building relationships, to join our small, proactive Complaints Team.

Handles customer complaints from start to finish, investigating concerns and making decisions on behalf of the company, with a focus on customer advocacy and problem-solving.

Handles customer complaints in social housing, investigates cases, communicates outcomes to stakeholders, and liaises with various parties including the Housing Ombudsman.

Are you experienced in complaints handling, quality assurance or customer service investigations? Do you have an xdjnayx eye for detail, a calm approach under pressure and the confidence to challenge processes.

Reporting to the Legal Director responsible for claims and complaints, you'll oversee complaints and investigations from inception through to resolution. We're looking for a Senior Complaints Executive to join Ampa and support the development and delivery of our complaints handling and investigation

Key Responsibilities of a Complaints Administrator:. Previous complaints administration or complaint-handling experience is essential. A strong understanding of the complaints process.

Customer Resolution Manager, Complaints Manager, Complaints Team Leader or Customer Experience Manager. Proven experience managing, coaching and developing a complaints or customer resolution team. Experience managing complex or escalated complaints within a regulated environment.

Ayvens is seeking a proactive End of Contracts Complaints Executive to join the Bristol-based Remarketing Team. You will manage End of Contract complaints, drive root-cause analysis, and ensure timely, compliant responses.

Niyaa People is recruiting for a permanent Customer Resolution Manager in Edgbaston, Birmingham.You will lead the Customer Resolution team, drive compliant housing Ombudsman processes and deliver swift, fair outcomes for tenants.You’ll collaborate with senior stakeholders, monitor performance, and

The successful candidate will be responsible for managing the complaints inbox, logging and allocating cases to the appropriate teams, tracking responses, and supporting the effective administration of the complaints process. Allocate complaints to the relevant service areas and investigating office

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

Join the UK's Favourite Parcel Delivery Company!.Christmas Incentive 2026 - Earn an EXTRA 50p for every stop***.To qualify and be paid before Christmas Eve, simply:.Deliver parcels on our busiest days.At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning r

Driver opportunity at DX! Starting on £33,715 you will increase £1,000 each time after completing 6 and 12 months of service to £35,715 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi

At Turning Point, we support people with Learning Disabilities across England.As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills.Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as yo

Capital on Tap started because small businesses were underserved.Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed.Today we're a financial platform - not just a credit card company.We offer a best-in-class business credit ca