Complaints jobs in HatfieldCreate job alerts

Are you a seasoned surveying professional ready to lead and innovate within a large housing association? Paradigm Housing Group is recruiting a Head of Surveying to lead our newly combined Surveying Services Team, playing a key role in shaping our asset management strategy and delivering an excep...

Manage Customer Complaints - Oversee complaint entries, collaborate with Site Quality teams, deliver consumer-friendly responses, and train customer service teams. You'll monitor media activity ...

Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure. The Candidate: * Engaging personal communication style. * Positive attitude ...

Ensuring complaints and adverse incidents are accurately recorded and addressed in a thorough and timely manner in accordance with the company QMS. * Responsible for hosting MHRA inspections, writing ...

Ensuring that any concerns, complaints, or requests are responded to promptly and effectively. * Assessing and minimising risks to keep each individual safe. * To develop a person-centred team that ...

To report complaints from clients or third parties to the HOD. * To produce fees in accordance with the fee target set at the beginning of each financial year * * Opening and closing client files in ...

Investigate incidents, manage complaints, and analyse trends to prevent future issues. * Lead the Customer Service Focus Group and manage the firm's Customer Service Excellence Accreditation

Ensure all day to day business as usual compliance breaches and complaints handling support is provided in a timely manner. * Act as a second line defence to identify and monitor risks and provide a ...

Investigate incidents, manage complaints, and analyse trends to prevent future issues. * Lead the Customer Service Focus Group and manage the firm's Customer Service Excellence Accreditation

Ensuring complaints and adverse incidents are accurately recorded and addressed in a thorough and timely manner in accordance with the company QMS. * Responsible for hosting MHRA inspections, writing ...

Efficiently handle customer complaints and queries. * Maintain and improve service desk operations. * Collaborate with international teams to solve customer issues. * Travel up to 50% to support ...

Investigate accidents, incidents, complaints and customer enquiries to provide a full and reasoned response and resolution. * Challenging service users who may be fraudulently accessing free public ...

Establish and monitor key performance indicators (KPIs) to assess and track quality metrics, including product quality, batch release times, deviation/incident rates, and customer complaints

Responsible for day-to-day administrative duties and any other relevant duties as requested including HR paperwork, ad hoc reports, and gathering information for complaints. * Undertaking secretarial ...

Investigate and resolve complaints and queries, in line with the Divisional and Regulatory complaints procedures, identifying and addressing the cause and remedying the underlying issue of the ...

Proactive in resolving issues and complaints. * Strong organizational skills to handle multiple tasks and priorities. * Qualifications for Block Manager : * IRPM or RICS qualifications (or progress ...

Investigate and resolve customer complaints. * Lead and undertake internal audits (Quality, Information Security, EHS) according to the audit schedule. * Utilize the 8D methodology for problem ...

Investigate and resolve complaints and queries, in line with the Divisional and Regulatory complaints procedures, identifying and addressing the cause and remedying the underlying issue of the ...

You will also process complaints, provide information on rent and other accounts and raise purchase orders. We're looking for someone with... - Experience working in a customer facing role- The ...

... for complaints. Undertake admin and secretarial duties preparing documents with a high degree of accuracy including letters and reports. Facilitate the planning and release of staff to attend ...

To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. * Attend the base at the required time by the Clinical Logistic Manager and adhere to the ...

Raising complaints with contractors when works aren't completed to a satisfactory standard * Follow up of H&S, FRA, Site Reports and lift engineering works, ensuring that all reports are actioned

Handling customer complaints For your hard work you will be rewarded with: * Great starting salary * A fantastic dealer group with genuine progression routes * Manufacturer training * The opportunity ...

Respond to complaints professionally and engage with resident groups to maintain high satisfaction levels. About You To excel in this role, you will bring: * A degree in Building Surveying or ...