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We are looking for a Forklift Service Engineer (Service Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company. About the role The role involves servicing, maintaining, and repairing forklift trucks and other material handling equipment. On a day-to-day basis this is what you would be doing: Service, maintain, overhaul, fault find and resolve faults on company products. Respond to breakdowns Provide local after sales support to customers. To deal promptly with customer enquiries, problems, or complaints. To keep control of vehicle stock/deliveries. Achieve agreed targets. We are looking for somebody who has experience working as a forklift engineer, plant fitter, plant technician, industrial equipment, or a similar type of role. Here is a quick tick list for the other skills we are looking for: Experience in mechanical engineering. Basic electrical knowledge would be beneficial. Effective planning and organisational skills. Able to work on your own initiative. Excellent communication skills. Build good rapport with customers. Full UK driving licence. What we offer Competitive salary Attractive company pension Company vehicle Fuel card Full tool kit Company sick pay Voluntary critical illness cover Free eye tests Free flu jabs 24/7 Employee Assistance Programme Benefits platform with instant discounts and offers We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota. Why choose Toyota Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential. Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer. TPBN1_UKTJ

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service an

Prepare detailed reports and share learnings from complaints to prevent repeat complaints from occurring including with the senior management team. Can you turn a negative into a positive?We’re looking for an exceptional investigator with an eye for detail and a natural talent for building relati

The CCG Complaints Team have responsibility for handling complaints about CCG's civil compliance activity. CCG and the wider complaints community to ensure all complaint points are addressed, reaching fair and impartial decisions. Directors/ExCom/MPs/customers when reviewing complaints.

Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a perma

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. You will establish a high-performing team, design efficient, tech-enabled complaints handling processes, and act as the subject matter expert for all regulated and non-regulated compl

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. We are looking for self-motivated and proactive individual(s) to join our busy Clai

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Manage allocated complaints from initial contact through to resolution, ensuring timely and high-quality respon

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. Responding to complaints in a timely manner and meeting performance targets effectively. Direct line managemen

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Experience of investigating and resolving complaints and responding to requests for information. Chelsea O'Neill - Complaints & Information Manager. This is a unique and varied role, working within Leicestershire County Council's Complaints and Information Management Service.

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Managing the end-to-end complaints process, ensuring compliance with regulatory standards and company policies. What You'll Bring To The Complai

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Care Assistant - Bank - Chorleywood.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

Actively manage customer complaints. Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone and letter. Investigate the root cause of any complaints, gathering information from relevant teams or stakeholder

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investigated within regulatory time frames. Establish telephone contact with customers to gain a full understanding of their complaints in order to progress to a fair outcome

Care Assistant - Bank - Blackwater.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Cleaner - Part Time - Huntington.At Prezzo, we're committed to more than just crafting outstanding food-we're focused on building better careers and creating better moments for everyone.We believe in helping you grow professionally, while ensuring every shift is filled with passion and excitement.Pr

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Complaints Specialist (Investments). As part of ther continued journey, they're offering the opportunity for a Complaints Specialist (Inve

Housekeeping Assistant - Bank - Care Home - Wilton.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Ho

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. In this role, you'll be responsible for investigating and resolving complaints with fairness and understanding.

Admin Assistant - Care Home - Darlington.As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our manag

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

Kitchen Assistant - Care Home - Fontwell.Cooking experience is essential for this role **.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious di

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Lilleshall Sports Centre,Shropshire,TF10 9AT.As and when required, between Monday to Sunday 09.Transport provided to and from Telford & Newport.Here at Lilleshall Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun.To be the

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. You must have experience in handling student complaints or appeals and in maintaining accura

Activities Assistant - Bank - Care Home - East Hoathly.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll he

Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator. Insurance Complaints Investigator.

Activities Assistant - Care Home - Burwash.As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests th

We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow. This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints. Resolving complex issues wi

Housekeeping Assistant - Care Home - Melbourn.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Monitoring and accurately recordin

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. Candidates should have knowledge of handling claims, inquests, or complaints, and possess a stable background in a

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. We are recruiting to the role of Complaints Officer in our Customer Relations Team within Children's Services. This important role enables us to deliver our statutory and local com

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

We embed empathy into our complaints process to turn distress into delight, and we’re looking for people to join our team who can help us drive this mission forward. Providing the best customer experience when handling customer’s complaints in writing and over the phone. Investigating complaints

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Ensuring thorough and consistent investigations into complaints. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the complaints process. Providing analysis and report findings to senior management on complaints and dissatisfaction.

Food and Beverage Team Leader for The Brush Lounge.The Brush is an all-day Grand Cafe, Lounge and Cocktail Bar taking inspiration from some of the best dishes & drinks across Europe.We are seeking an extraordinary.Food and Beverage Team Leader,.You will be dedicated and passionate about leading the

Complaints Manager - Wealth Management, west midlands. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

Care Team Leader - Andover, SP11 6JS, United KingdomAs a Team Leader at Enham Trust you will be working with residents and the staff team to ensure residents receive a high standard of care.Ensuring the service offered upholds the principles of promoting person centred care and through strict adhere

Nursery Team Leader - Winchmore Hill0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across al

Team Leader - Building Your Futures - PO1 2AL, United KingdomJob Category: Social Care ChildrenRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37About Portsmouth City CouncilPortsmouth City Council is a unique organisation, committed to making a difference, and is guide

Full-time Team Leader vacancy at GAIL's - South End Green.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAILs family and for supporting and.With no day being the same, you must be organ

Nursery Team Leader - Aylesbury0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across all 44-

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Nursery Team Leader - Reading0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across all 44-da

Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a great opportunity for a .Sustainable Drainage Team Leader .Buckinghamshire Council is a relatively new organisation

Full-time Team Leader vacancy at GAIL's - South End Green.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAILs family and for supporting and.With no day being the same, you must be organ

Grounds Maintenance Team Leader Newport.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendale, a

Nursery Team Leader - Cambridge0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across all 44-

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Babergh and Mid Suffolk District Councils Address: Stowmarket, Suffolk IP14 5ATSalary: £37,280 - £44,075 per annumHours: Full time, 37 hours per weekContract: Permanent This role is open to full time, part time, and job share applications, all of which will be assessed equally.Join our teamWe are

Location: The Star PH, Wych Hill, Woking, GU22 0EU.Contract: 12 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for

Education Support Worker (0179-25) - Derby, DE22 1GBAbout the UniversityWe have one simple promise – to make a positive impact.Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.The University of Derby is a modern un

Software Commissioning Test Team Leader (ICS).Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets.We enhance the ef

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham.No personal care or experience is required, just the right values.The role involves working on a rota pattern which will be three nights per week working 10 hours only each n

Location: The Co-operative Food, 65 College Street, Nottingham, NG10 4NN.Contract: 16 hours per week + regular overtime, permanent .Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can n

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Qualified Trainee Mortgage and Protection Advisor to join them in Acocks Green.We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Location: 2 Church Road, Murston, Sittingbourne, ME10 3RE.Contract: 24 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now app

Grounds Maintenance Team Leader Bournemouth.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Grounds Maintenance Team Leader Southampton.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

If you have managerial experience, strong leadership, analytical ability, initiative, a solution-oriented consultative mindset, a thorough knowledge of banking, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, divers

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Location: 146 Wharf Road, Pinxton, NG16 6LQ.Contract: 20 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Grounds Maintenance Team Leader Coventry.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

Rapport's most prestigious contracts near.The client is one of the Big Four leading audit and accounting firms, and you will play a crucial role in delivering award winning service to our clients and their guests, offering a one-stop-shop service from reservation through to client journey experience

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion where you will join their Property Claims Handling team providing an exceptional customer service ensuring a seamless and efficient claims journey from beginning to end.Act as a po

Are you an estate agent or letting agent of the future – let us help you achieve that goal in the next 2 years?.We're looking for dynamic individuals to join our concierge team in Colchester.As a member of our concierge team, your responsibilities will include:.Handling a high volume of inbound an

Are you a meticulous and reliable individual with a keen eye for detail? We are urgently seeking a new team member to help us create a clean, safe, and welcoming environment for children and staff in a.Walton-le-Dale secondary school.This is a vital opportunity to contribute to a positive learning e

We are currently looking to recruit an energetic, person-centred Relief Support Worker in the Darlington area to provide the highest standards of care to our service users with support needs.Our services provide care and support to individuals with a range of support needs including learning disabil

Office Cleaner – Urgently Required in Bourne Area.This is a great opportunity to work in a clean and friendly environment.Hoovering, dusting, and damp wiping.Ordering cleaning supplies and stock.Maintaining reception, office, kitchen, and toilet areas to a high standard.If you are reliable, detail

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

Lawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire.The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving te

UK's leading property services provider with over 85 brands nationwide.We offer a clear, defined career path, support to study for relevant job qualifications, and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Duties and Responsibilities of a Cus

Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for a Production Team Leader.The Team Leader is responsible for managing the shift in a safe and efficient manner to achieve the key performance indicators (KPIs)targets - OEE/Scrap/OTIF/Quali