Complaints jobs in AberdeenCreate job alerts

Job Title: Complaints Investigator. The successful candidates will need to hit the ground running with minimal training and take full ownership of complaints from start to resolution, while maintaining excellent service standards. Investigate and resolve complaints in line with regulatory framewo...

Care and Support - Woodlands Care Home.Our care home, nestled in the tranquil Craigiebuckler area of Aberdeen, offers distinguished care services tailored to a variety of needs, including Residential, Nursing, Dementia, Respite, and Palliative care.With a capacity for 81 residents, we provide a s...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

Care and Support - Dee View Court Care Home.Located in the heart of Aberdeen, Dee View Court is a 43-bed specialist care home providing expert neurorehabilitation and long-term care for adults with complex needs.Our dedicated team delivers personalised care plans in a supportive, homely environme...

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

Care and Support - Maryfield West Care Home.Located in the prestigious West End of Aberdeen City, our care home provides the highest standards of Nursing, Residential and Dementia Care for 25-residents.At our home, you’ll be a key person responsible in helping us achieve an excellent standard of ...

Investigating complaints so we can give the customer the right outcome. Have you worked in a position where your sole duty has been handling FCA-regulated complex complaints? *. Pick out the complaints points you would address if you were handling this.

Catering and Hospitality - Guthrie House Care Home.Guthrie House Care Home is located in Edinburgh's Liberton area and provides nursing care for up to 88 residents.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Catering Assistant to become a vi...

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You wi...

Activities - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Because joy, connection, and purpose matter at every stage of life.We’re looking for a creative and compassionate Activities Assistant...

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inv...

Housekeeping - Colinton Care Home.Colinton Care Home is located in Edinburgh's Merchiston area offering nursing, respite, palliative, and dementia care to up to 53 residents.We’re seeking a Housekeeping Assistant Bank who will make a tangible difference in the lives of our residents by creating a...

As a Complaints & Redress Case Manager, you’ll work across both the Complaints and Client Redress teams, reporting to the Senior Complaint Manager and the Senior Client Redress Manager as appropriate. We’re excited to announce an opportunity to join our Risk & Compliance Team as a Complaints & R

Care and Support - Struan Lodge Care Home.Struan Lodge is a purpose-built care home providing exceptional Nursing, Dementia, and Palliative care for up to 30 residents.Located in a peaceful residential area, the home offers a warm, person-centred environment where every resident is supported to l...

We are looking to recruit a Complaints Team Leader to join our team at our Basildon Complaints Team, from our office at Basildon. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Handling stage 1...

Housekeeping - Angusfield House Care Home.Angusfield House Care Home provides nursing, dementia, and palliative care for up to 40 residents, located in Aberdeen's West End.Because a clean, welcoming space helps everyone feel at home.We’re looking for a friendly, detail-focused Domestic Assistant ...

We are looking for a complaints manager to oversee and co-ordinate complaints, compliments and comments within children and young people’s services. You will manage all stages of the response to complaints regarding children and young people’s services to ensure that statutory and organisational

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Hun...

Get notified about new Complaints Handler jobs in. Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high quality investigations in order to ensure that an appropriate decision is reached. Actively manage customer complaints...

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and fr...

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will...

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your de...

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Managing the end-to-end complaints process, ensuring compliance with regulatory standards and company policies. What You'll Bring To The Comp...

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicat...

You will be the expert adviser about national complaints policy and legislation and about best practice in handling complaints. We are looking for a complaints manager to oversee and co-ordinate complaints, compliments and comments within children and young people’s services. You will manage all ...

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living,...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekee...

Handling and resolving a range of complaints. Experienced and confident handling customer complaints.

We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged...

Care and Support - Struan Lodge Care Home.Struan Lodge is a purpose-built care home providing exceptional Nursing, Dementia, and Palliative care for up to 30 residents.Located in a peaceful residential area, the home offers a warm, person-centred environment where every resident is supported to l...

Based at Rosehill Resource Centre, Forties Road, Montrose.This job is Workstyle 1 - Fixed.In this workstyle most of your time is spent undertaking the direct delivery of front-line services work.Depending on your role there may be a limited requirement to access a specific council location during...

Care and Support - Woodlands Care Home.Our care home, nestled in the tranquil Craigiebuckler area of Aberdeen, offers distinguished care services tailored to a variety of needs, including Residential, Nursing, Dementia, Respite, and Palliative care.With a capacity for 81 residents, we provide a s...

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes...

Care and Support - Maryfield West Care Home.Located in the prestigious West End of Aberdeen City, our care home provides the highest standards of Nursing, Residential and Dementia Care for 25-residents.As Senior Care Assistant, you’ll play a key role in leading our care team, ensuring our residen...

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your de...

Housekeeping - Dee View Court Care Home.Located in the heart of Aberdeen, Dee View Court is a 43-bed specialist care home providing expert neurorehabilitation and long-term care for adults with complex needs.Our dedicated team delivers personalised care plans in a supportive, homely environment w...

Care and Support - Struan Lodge Care Home.Struan Lodge is a purpose-built care home located in the north of Edinburgh, providing exceptional Nursing, Dementia, and Palliative care for up to 30 residents.We take pride in offering a safe, supportive environment where residents are treated with comp...

As a Claims Handler, have you had some exposure to Marine Trades or Yacht Insurance in the past, or perhaps leisure claims?.This is an exceptional Marine Trades and Yacht Claims Handler opportunity (Remote) to become a leading expert in a hugely interesting and diverse part of the market, handlin...

We are working with an accomplished law firm to hire a Compliance Team Leader for their Risk and Compliance function in Scotland.In this role, you’ll take the lead in managing a team focused on business acceptance and ongoing monitoring, while also playing a key part in firm-wide compliance initi...

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.Dutch-Speaking Customer Service Advisor.This role is primarily remote, offering flexibility with just one day...

Closing date: 27-08-2025Customer Team Leader Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £13.Contract: 22 hours per week + regular overtime, permanent part time </

We are working with an accomplished law firm to hire a Compliance Team Leader for their Risk and Compliance function in Scotland.In this role, you’ll take the lead in managing a team focused on business acceptance and ongoing monitoring, while also playing a key part in firm-wide compliance initi...

Team Leader Care and Support - Deeside Care Home Contract:Salary:£14.Per HourShift Type:DaysContracted hours:44Deeside Care Home is an impressive 68-bed care facility offering high standards of Nursing, Residential, Dementia and Respite care in a luxurious and supportive setting.We are lookin

As a Claims Handler, have you had some exposure to Marine Trades or Yacht Insurance in the past, or perhaps leisure claims?.This is an exceptional Marine Trades and Yacht Claims Handler opportunity (Remote) to become a leading expert in a hugely interesting and diverse part of the market, handlin...

Night Senior Care Assistant Care and Support - Maryfield West Care Home Contract: Full Time Salary: £14.Per Hour Shift type: Nights Contracted hours: 33Located in the prestigious West End of Aberdeen City, our care home provides the highest standards of Nursing, Residential and D

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.Dutch-Speaking Customer Service Advisor.This role is primarily remote, offering flexibility with just one day...

Senior Care Assistant Care and Support - Deeside Care Home Contract:Full TimeSalary:£13.Per HourShift Type:DaysContracted hours:44Deeside Care Home is a beautifully designed 68-bed facility offering high standards of Residential, Nursing, Dementia and Respite care in a luxury setting.We are n

Are you a reliable and detail-oriented individual looking to join a fast-paced warehouse team? Based in.Receive, inspect, and receipt incoming goods accurately and promptly, reporting any discrepancies.Pick, collate, and pack customer orders with care and attention to detail.Maintain clean, organ...

Team Leader Care and Support - Deeside Care Home Contract:Salary:£14.Per HourShift Type:DaysContracted hours:44Deeside Care Home is an impressive 68-bed care facility offering high standards of Nursing, Residential, Dementia and Respite care in a luxurious and supportive setting.We are lookin

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Exec...

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.This role involves overseeing the day-to-day operations of the Hackney Domestic Abuse Service, ensuring ...

Senior Care Assistant Care and SupportDo you have the following skills, experience and drive to succeed in this role Find out below.Woodlands Care Home Contract: Full Time Salary: £13.Per Hour Shift Type: Days Contracted hours: 45 hours Our care home, nestled in the tranquil Cra

Night Team Leader Care and SupportApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Ashlea Court Care Home Contract: Full Time Salary: £14.Per Hour Shift Type: Nights Contracted hours: 44 Join Our Specialis

Care Assistant Care and SupportApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.Woodlands Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 44 Our care home, nestled in the tranquil C

Night Senior Care Assistant Care and SupportApply (by clicking the relevant button) after checking through all the related job information below.Maryfield West Care Home Contract: Full Time Salary: £14.Per Hour Shift type: Nights Contracted hours: 33 Located in the prestigious W

Bank Care Assistant Care and SupportIf you think you are the right match for the following opportunity, apply after reading the complete description.Maryfield West Care Home Contract: Bank Salary: £12.Per Hour Shift type: Days & Nights Available Contracted hours: Located in

Housekeeping Assistant HousekeepingTo be considered for an interview, please make sure your application is full in line with the job specs as found below.Dee View Court Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 37.Located in the heart

Domestic Assistant HousekeepingWant to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Angusfield House Care Home Contract: Part Time Salary: £12.Per Hour Shift Type: Days Contracted hours: Angusfield House Care Ho

Senior Healthcare Assistant Care and SupportQualifications, skills, and all relevant experience needed for this role can be found in the full description below.Dee View Court Care Home Contract: Full Time Salary: £13.Per Hour Shift Type: Days Contracted hours: 37.Located in the

Job Description Night Team Leader Care and Support - Templeton House Care Home Contract: Full Time Salary: £14.Per Hour Shift Type: Nightshift Contracted hours: 38.Templeton House Care Home in Ayr offers exceptional care for up to 69 residents in a picturesque and peaceful setting.Designed

Job Description Housekeeping Assistant Housekeeping - Dee View Court Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 37.Located in the heart of Aberdeen, Dee View Court is a 43-bed specialist care home providing expert neurorehabilitation and long-term

Job Description Senior Healthcare Assistant Care and Support - Dee View Court Care Home Contract: Full Time Salary: £13.Per Hour Shift Type: Days Contracted hours: 37.Located in the heart of Aberdeen, Dee View Court is a 43-bed specialist care home providing expert neurorehabilitation and

Job Description Job summary This Care Assistant role at a Barchester care home offers the opportunity to make a meaningful difference in the lives of residents.You'll provide compassionate care, support daily living, and create memorable moments, all while developing your career in a fulfilling e...

Job Description Care Assistant Care and Support - Deeside Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: Full Time Deeside Care Home in Aberdeen is a 68-bedded home providing exceptional Nursing, Residential, Dementia, and Respite care.Our home is kn

At Valeo Foods UK, we're the creative force behind an array of beloved brands spanning indulgence, innovation, and tradition.From the iconic crunch of Kettle Crisps to the pure sweetness of Rowse Honey, and the rich heritage of Matthew Walker puddings, our portfolio reflects our commitment to qua...

Job Description Team Leader Care and Support - Deeside Care Home Contract: Salary: £14.Per Hour Shift Type: Days Contracted hours: 44 Deeside Care Home is an impressive 68-bed care facility offering high standards of Nursing, Residential, Dementia and Respite care in a luxurious and suppor

Assist the Council in relation to the investigation of complaints made by members of public.

Job Description Senior Care Assistant Care and Support - Woodlands Care Home Contract: Full Time Salary: £13.Per Hour Shift Type: Days Contracted hours: 45 hours Our care home, nestled in the tranquil Craigiebuckler area of Aberdeen, offers distinguished care services tailored to a variet

I declare I have the right to work in the UK and do not require sponsorship.Full-Time Permanent Role – Dayshift – 7am-7pm / Nightshift – 7pm-7am.Mayflower Care Home, Gravesend have vacancies for Full Time General Care Assistants working day or night shifts.As a Care Assistant you will show war

Job Description Night Senior Care Assistant Care and Support - Maryfield West Care Home Contract: Full Time Salary: £14.Per Hour Shift type: Nights Contracted hours: 33 Located in the prestigious West End of Aberdeen City, our care home provides the highest standards of Nursing, Residentia

As an Activities Assistant at a Barchester care home, you’ll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you’ll hav

Varied hours between 07:00 - 22:00.The Role of Switchboard Operator.Immediate start for a Switchboard Operator to join a busy NHS department.This role will suit an experienced call handler with a friendly and confident telephone manner.Main duties of a Switchboard Operator will include:.Directing...

Cromwell High School is a specialist high school for pupils aged 11 to 19 who have severe learning difficulties, profound and multiple disabilities, complex autism and communication needs.Due to an increase in pupil numbers, we have a number of exciting opportunities across school in a variety of...

Due to increased business growth, an opportunity has arisen for a.To plan and route engineers by job prioritisation efficiently.Maximise productivity by minimising travel.To advise our customers of the estimated time of arrival of the engineer.To work within our service level agreements.Answer ca...

As a Senior Care Assistant at HC One, kindness is at the core of everything you do.It influences every aspect of our Dementia, Nursing, Residential, and Specialist care homes.Every team member understands that our residents are individuals with their own stories, and joining us offers a wonderful...

Come and join AJW Group, a global aircraft components company based in Slinfold, near Horsham.As a Warehouse Operator, you will be part of one of the largest and most important departments at AJW.You will support the efficient operation of the Warehouse by quickly and accurately receiving, pickin...

Part-Time Time Activities Assistant – £12.A fantastic and exciting opportunity has arisen for a Part Time Activities Assistant to become part of our team at Cedars Care Home.Monday to Sunday, alternating weekend working will also be required as part of this role and hours are between 9am-4pm four...

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18.This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.Join our team at M&S as a...

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achieve our goals.At Meryton Place Care Home, our Care Assistants are called Homemakers.More than support workers, care as...

I declare I have the right to work in the UK and do not require sponsorship.At Cedars Care Home, we have an exciting opportunity for a Care Assistant to join our team on a full time basis, working 3 x 12-hour day shifts each week from 8.You must be flexible with your availability and you will als...

Our multi-award-winning organisation is looking to recruit a Care Assistant to join our Care team on a Fixed Term contract for one year.The role of Care Assistant is based on a rota basis which may include evening and weekend shifts.This is a pivotal position to help ensure our residents live a m...

Apply now for Community Care Assistant roles in the UK with visa sponsorship opportunities.Join a rewarding career today!.Are you looking for a job with visa sponsorship in the UK? Here is a WhatsApp channel that only publishes visa sponsorship jobs.We are looking to add a caring and committed Ca...

Since 1994 Way Ahead Care believe in providing individual care for individual people.We are proud of the quality of care and support we provide to our customers.Everything we do at Way Ahead Care is underpinned by our four core values:.By living these values, we ensure that we keep our commitment...

Rookwood, Burgess Hill, West Sussex, United Kingdom.Posted Wednesday 13 August 2025 at 00:00.Each of the 9 registered homes offers the highest standards of resident care and comfort, 24 hours – day and night.Here at South Coast Nursing Homes, just as we provide excellent care to our residents, we...

Care & Support Assistant Days – Manor Court.Care & Support Assistant Days – Manor Court Radius Housing.The Care & Support Assistant will deliver care and support services which promote the welfare and wellbeing of residents/tenants and safeguard them from harm.Radius Housing provides quality and

Explore Care Assistant roles offering sponsorship.Start a rewarding career in healthcare with support for your journey.Are you looking for a job with visa sponsorship in the UK? Here is a WhatsApp channel that only publishes visa sponsorship jobs.About the Care of Gentle Hands.Gentle Hands Care o...

ABC Teachers is seeking an experienced, compassionate and proactive Care Assistant to join a dedicated team, supporting pupils with Profound and Multiple Learning Disabilities (PMLD) in a Primary School setting.This role is vital in helping pupils to access learning, maintain comfort and dignity,...

As an Agency Care Assistant, you will have the opportunity to work in a variety of health and social care settings across the UK as a Florence Ambassador.You will play a vital role in providing support and assistance to individuals who require help with activities of daily living due to age, illn...

A £500 'Golden Hello' Welcome Bonus is just one of the ways we’ll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you’ll help residents enjoy each day by making sure they get the quality care and support they deserve.You’ll assist with daily liv

At Jewish Care, we are passionate about ensuring that people living with dementia – and their families – are supported to live meaningful, connected, and fulfilling lives.Over 900,000 people in the UK are living with dementia today, and that number is growing.Half of these individuals remain in

At HC-One, we are looking for enthusiastic and committed Care Assistants to join our Flex Force team.If you’re looking to earn extra money while gaining valuable experience in the care sector, Flex Force is the perfect solution.With contracted hours and guaranteed set pay each month, you’ll also

At Canford Healthcare we specialise in providing quality residential and specialist care services across our group of care homes.A fantastic and exciting opportunity has arisen for a Senior Care Assistant/ Med Technician to become part of our growing team at Maples Care Home.At Maples Care Home w...

Apply now for Senior Care Assistant roles with visa switch options available.Start your rewarding career in senior care today!.Are you looking for a job with visa sponsorship in the UK? Here is a WhatsApp channel that only publishes visa sponsorship jobs.Senior Care Assistant/Senior Support Worke...

Under 18 disclaimer This job role involvesoperating.This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly b...

Care and Support - Birdston Day Care.Birdston Day Care provides a warm, friendly environment where elderly individuals enjoy companionship, stimulating activities, and regular day outings.Our dedicated team supports up to 40 service users-including those living with dementia or mobility challenge...

Role: 4 x Production Operatives.Location: Cardington, Bedford, MK42 0PQ.Contract Type – Permanent, Full time.Working Hours and Days: 8am to 5pm - Monday to Thursday, 8:30am to 4pm - Friday (38.Salary - £24,856 (plus monthly incentive bonus paid against site targets).Join Restore Technology – Le

Start a rewarding career in care with Hales Home Care.At Hales, we know that great care starts with great people.Whether you're new to care or looking for a fresh start, we offer a rewarding career with job security, flexible hours and clear paths for progression.Looking for a job where you can t...