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Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from 5th January 2026 to 9th March 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? • Up to £26,200 annual salary (monthly pay), • £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months), • HYBRID working options - save on commuting costs with only 2 day’s in the office each week once you have successfully completed a 4 week period after training, • We invest in training and give you all the tools you need to succeed, • Work with experienced, supportive colleagues in a fast paced environment where all ideas matter, • We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details • Start date: Various dates from January 2026, • Location: Natwest, Newtownards, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00), • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from 5th January 2026 to 9th March 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

We are working with a tier-1 law firm based in Belfast for a Senior Associate to join their Defence Insurance team. The Role: The successful candidate will join a successful litigation team, handling a wide range of clinical negligence and personal injury matters, with a focus on defending claims on behalf of insurance companies, self-insured organisations, healthcare professionals. The Senior Associate will manage their own caseload, liaise closely with clients, conduct investigations, take witness statements, and review medical records. You will also advise on the defence of insurance claims, manage complaints, and manage risk. The role will also involve regular court appearances. Essential Criteria: • 4+ years’ PQE;, • Defence insurance background;, • Excellent academics;, • Technically excellent;, • Strong communication skills;, • Ability to work independently and as a team;, • Ability to work in fast-paced environment. Benefits: • Excellent salary package (commensurate with experience);, • Hybrid working;, • High-profile clients;, • Opportunity to progress within the firm. Please contact Nuala Darragh on +44 7540 310 755 or email if you would like to have a confidential discussion about this opportunity.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and lifestyle sectors — delivering the empathy and expertise that customers remember. About the Role We’re looking for an enthusiastic French-speaking Customer Service Advisor to join our growing team in Belfast. You’ll help customers in both French and English, resolving queries via phone and email, and creating positive, human-first interactions that reflect HCLTech’s values. This is an ideal opportunity for bilingual professionals who enjoy problem-solving, teamwork, and building meaningful customer relationships while working in a supportive, global organisation. What You’ll Do • Respond to customer queries in French and English, providing first-contact resolutions., • Deliver exceptional service across phone, email, and chat channels., • Handle requests, orders, and complaints with professionalism and empathy., • Follow compliance standards, quality metrics, and internal procedures., • Record customer interactions accurately in the system., • Provide feedback to improve customer experience and operational efficiency., • Collaborate with team leads and peers to exceed service and satisfaction goals. What You’ll Bring • Fluency in French and English (written & spoken)., • Strong communication and listening skills with a friendly, patient tone., • Analytical thinker with great attention to detail., • Passion for helping customers and resolving problems., • Ability to multitask and manage time effectively., • Reliable internet connection and readiness for an on-site Belfast role., • EU citizenship or valid UK work permit (required)., • Willingness to relocate to Belfast (if not local)., • Successful candidates must complete an Access NI and credit check. Working Hours & Salary • Training (Monday to Friday 08:00 - 17:00), • Monday to Friday | 07:30 – 16:30 rotational shifts (40 hours per week), • Salary £27,456 per year (£13.20 per hour) Why You’ll Love Working with HCLTech • Competitive pay and paid professional training., • Private healthcare & dental insurance., • Employee discounts and gym/high-street benefits., • Career growth programs and learning opportunities., • Fun, diverse, and inclusive workplace culture., • Wellness initiatives, EAP, and Virtual GP access., • Cycle-to-Work scheme, pension plan, and mortgage consultancy., • Job stability with a global brand known for putting people first. Ready to Join Us? If you’re fluent in French and English, enjoy helping people, and want a secure career with growth opportunities, apply today to join HCLTech’s award-winning Belfast team."

Your New Company A legal Regulatory body in Belfast is conducting a search for a Complaints Case Officer to join their team in Belfast, on a 12 month fixed term contract basis with potential to be made permanent. Your New Role As the Complaints Case Officer of this Regulatory Body, you will be respo

Your New Role As the Complaints Case Officer of this Regulatory Body, you will be responsible for processing correspondence, assisting in the initial assessment of complaints regarding the service provided by a solicitor, registering complaints for investigation, handling telephone enquiries from co

Overview SERE Motors is seeking a proactive and customer-focusedContact Executive to join our team. This role is central to delivering exceptional customer service and ensuring smooth communication across our sales, service, and HR functions. The successful candidate will act as the first point of contact for all inbound customer enquiries while managing CRM processes, service bookings, and follow-up activities. The role also includes administrative support for HR, including general HR administration. Key Responsibilities Reception & Administrative Duties Act as the first point of contact for all inbound phone calls, SMS, emails, and live chat enquiries, delivering a professional and welcoming customer experience. Greet customers and visitors at reception, direct enquiries appropriately, and ensure a positive first impression. Manage general enquiries, provide accurate information, escalate issues to relevant departments, and handle customer feedback and complaints when required. Maintain accurate and up-to-date customer records within the CRM system. Manage group stationery and uniform requirements. Oversee incoming and outgoing mail. Manage staff access and administration across marketing and sales tools, including onboarding new staff and removing leavers. Service Booking & Aftersales Support Serve as first point of contact for customer enquiries relating to service, MOT, repair bookings, and aftersales questions. Coordinate booking schedules to maximise workshop efficiency and customer satisfaction. Confirm appointments, send reminders, and follow up on missed or cancelled bookings. Service plan prospecting with existing customers Lost Sale Follow-Up Conduct follow-up communication for sales and service lost leads, identifying customer needs and providing opportunities for re-engagement. Record outcomes and feedback to support continuous improvement and improve conversion rates. HR Support Duties Support basic HR administration including scheduling interviews, managing candidate communication, and maintaining HR records. Provide general clerical support to the HR team as required. Skills & Experience Previous experience incustomer service, reception, call handling, or automotive CRM (preferred but not essential). Excellent verbal and written communication skills. Strong organisation and time-management abilities. Confident using CRM systems, phones, and digital communication platforms. A positive, professional, and customer-centric attitude. What We Offer Competitive salary and benefits package. Opportunities for professional development and training. An exciting and supportive team environment within a well-established and respected automotive group.

A regulatory body for solicitors in Northern Ireland is seeking a Lay Chairperson (Designate) for the Solicitors Complaints Committee.

In accordance with the Legal Complaints and Regulation Act (Northern Ireland) 2016, the Benchers are seeking to appoint Lay Members to the Bar Complaints Committee. Lay Members – Bar Complaints Committee Closed. This new Committee will perform an important public function and will be responsible f

Previous experience as a Complaints Investigator desirable. You will have experience in dealing with regulatory complaints within a Financial Services environment. A good understanding of the regulator’s approach to complaints.

A governing body in Northern Ireland seeks a Chairperson for the Bar Complaints Committee. The role involves overseeing the important work of addressing professional service complaints by barristers.

A leading wealth management firm in the UK seeks a Complaints Investigator on a fixed term remote contract for 9 months. The role involves investigating and resolving complaints, liaising with stakeholders, and ensuring compliance with regulations. Ideal candidates have experience in complaints inve

The Benchers are therefore seeking applications from suitably qualified individuals who will assist in establishing and overseeing the important work of the Bar Complaints Committee. Lay Chairperson – The Bar Complaints Committee Closed. This new Committee will perform an important public function

A well-known financial services provider is hiring a Specialist Service Consultant to enhance customer experiences through effective complaint handling.Candidates should possess strong customer service and communication skills, with a proven background in resolving customer issues.The role supports

This role is crucial for managing complaints against barristers and ensuring compliance with the Legal Complaints and Regulation Act. A legal governance body in Northern Ireland is seeking Lay Members for its Bar Complaints Committee.

In accordance with the Legal Complaints and Regulation Act (Northern Ireland) 2016, the Benchers are seeking to appoint a Lay Member to the Bar Complaints Committee. Lay Member of the Bar Complaints Committee – The Inn of Court Closed. This Committee will perform an important public function and w

A professional governance body is seeking a Lay Member for the Bar Complaints Committee in Northern Ireland. This role involves ensuring proper handling of complaints about barristers' professional services.