Are you passionate about ensuring the highest standards of product safety and quality? Do you thrive in a fast-paced environment and seek an exciting new challenge? A leading company in the UK's food industry is looking for a highly competent and motivated Quality Manager to join their team at th...
Deal with escalated complaints and work with the Complaints Manager. Requirements * 2+ years' experience in a management compliance role with at least 1 years' experience within a law firm
Handle complex grievances at a senior level including discrimination and whistle blowing complaints * Deal with senior executive/board room issues What you bring: The ideal candidate for this ...
Manage and resolve investor complaints professionally and efficiently, ensuring issues are investigated, addressed promptly, and resolved in line with company policies and FCA regulatory requirements
Supporting ethical governance, including handling complaints about councillors. Member Support * Assisting elected members with training and development. * Helping councillors understand policies ...
Provide accurate, regular updates and reports on compliance status to the senior management team, and timely updates on non-compliance issues. * Assist in managing escalated complaints with the ...
Building and maintaining strong client relationships, dealing with complaints and working closely with other team members * Dealing with team timekeeping and holiday authorisation * Training and ...
Investigation of customer complaints. * Promote a continuous improvement environment. * Maintenance of the calibration system Key skills for this role are as follows; * Previous quality inspection or ...
This role will also cover key responsibilities such as incoming inspection of parts, customer returns, and ensuring that document control, CAPA, and the complaints process is followed effectively. To ...
Experience in resolving customer complaints. If you are ready to embark on this exciting journey with us and contribute to our mission of delivering excellent customer service in the aerospace ...
Handle queries, concerns, and complaints in a professional manner. * Ensure access arrangements are in place for window installations and repairs. * Identify and assist vulnerable residents who may ...
Monitoring and recording of all complaints and incidents is the responsibility of the manager. · Allocate resources and monitor performance to ensure high quality service delivery within the ...
This role will also cover key responsibilities such as incoming inspection of parts, customer returns, and ensuring that document control, CAPA, and the complaints process is followed effectively
Provide accurate, regular updates and reports on compliance status to the senior management team. * Assist in managing escalated complaints with the Solicitors Regulation Authority (SRA) or Legal ...
You will be assisting with investigations and responding to public liability claims, complaints and enquiries to provide reports to the housing officer using relevant case management systems. You ...
Address customer complaints and escalations by providing detailed technical analysis to identify root causes. Required Skills & Qualifications: * Previous (min 3 years) Fire system maintenance/repair ...
Monitor, analyse, and improve operational KPIs, including turnover per warehouse operative, total complaints, key range availability, DSI, DRI, QIT, stock days, depreciation, picking errors ...
Investigate grievances, complaints, and disciplinary matters in accordance with company policies. * Undertake on-call duties as part of a rota system. * Safeguard and promote the welfare of each ...
Manage customer complaints and problems effectively, ensuring timely resolutions. * Internal Liaison: Act as a liaison between key customers and internal teams to enhance service delivery. * Sales ...
To take responsibility for complaints ensuring that the company procedures are adhered to, to reflect Company policy and ensure fair treatment of customers. * To undertake training in line with ...
Experience in complaints management and conflict resolution. * Strong familiarity with Microsoft Word, Excel and PowerPoint. * Strong knowledge of Cross Class Commercial Insurance products ...
Liaise with Tenants on site to ensure good relationships are maintained to include on-going care, servicing of client needs and complaints. * Liaise with senior management to ensure that any issues ...
Handle concerns & complaints, ensuring a safe and supportive environment. Collaborate with families, carers, and professionals to promote welfare. Attend and contribute to care planning & review ...
Conduct audits, root cause analysis, and implement corrective and preventive actions to reduce NCRs and customer complaints. * Act as the key contact for customers on quality-related issues ...
Ensure all breaches are being handled in accordance with internal SLA's and tracking remedial action through to completion. * Assist with handling of complaints received by the business in accordance ...
Manage customer feedback, complaints, and enquiries, delivering timely and effective resolutions. * Prepare detailed reports on service activities and propose solutions to improve customer outcomes
Promptly alert your line manage to any complaints, conflicts of interest, and Errors & Omissions (E&Os), in line with Group Policy and procedures. * Ensure compliance with all relevant regulatory ...
Collaborates effectively to discuss and resolve problems, including work procedures, complaints, and construction or design issues. "People Group is an equal opportunity employer. We embrace ...
Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive ...
Handling complex tenancy issues, customer complaints, and MP/Councillor enquiries. What're we looking for? To be successful in this role, you'll have: * Level 4 Housing Management qualification (or ...
Be conversant with and adhere to the Company's Complaints Procedures. What's on offer: * Competitive/Negotiable salary package & additional benefits * Joint Pension contribution scheme * Private ...
Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience * Preferably with a ...
As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintain...
Maintenance Assistant - Care Home - Dudley.As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression ...
As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have...
Kitchen Assistant - Bank - Care Home - Birmingham.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our resi...
As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety...
The rate of pay offered for this role is 11.Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently ...
As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life...
At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, we’ve grown into the nation’s largest care company, with over 260 locations and 14,000 care professionals delivering 1.Ar
Nicholas James Care Homes Ltd (NJCH) is a well-established family-owned company, celebrating with over 36+ years of excellence in providing nursing, dementia, and residential care services.We pride ourselves on our core family values, which is deeply embedded in our company culture.Currently seek...
Housekeeping Assistant - Bank - Care Home - Lichfield.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a B...
Venterra is a global wind energy services company, engineering, building and supporting major wind and renewables projects around the world.Our clear purpose: accelerate the global energy transition by becoming the go-to services provider and strategic partner for the rapidly expanding wind indus...
Kitchen Team Leader - West Midlands.Are you a Kitchen Team Leader looking for a new challenge, or an experienced Kitchen Team Member who is ready to take the next step.As a Kitchen Team Leader you will play a pivotal role in our business success whilst developing the skills to become a Kitchen Ma...
Meetings and Events Operations Team Leader - Walsall.Know how to party? Then we want you! Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes and weddings to sell out tribute nights.Village Hotel Club is where it's at.Our Meetings and Events Team Leaders ...
My client, a leading global law firm with an excellent reputation in the industry, are now looking for a positive and dedicated HR Operations Team Leader to work with the wider Operations team on a 12 month FTC basis, in their fast-paced and collaborative Birmingham office.This role will suit an ...
We're currently recruiting in The Ridgacre Table Table.Working 24 hours per week, paying up to £11.Step Up Team Leader – Ridgacre Table Table in Sandwell.Come and be the friendly face of Ridgacre Table Table in Sandwell.Use your fun personality to welcome guests into our restaurant to enjoy their...
We currently have exciting opportunities to join us as a.Production Shift Supervisor, the Team Leader will provide effective support in running production areas in accordance with product specifications, company standards and procedures regarding Safety, Quality, Quantity and Cost.The role will h...