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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world. We're proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners. The Operations Manager will be responsible for leading operational performance across the business unit, driving a culture of accountability, continuous improvement and operational excellence. As a key member of the senior management team, the successful candidate will lead managers and supervisors to deliver exceptional customer service, operational efficiency, quality and financial performance. They will play a critical role in identifying improvement opportunities, implementing change, challenging existing ways of working and delivering measurable improvements in productivity, service levels and business results. This is a hands-on leadership role for an individual who thrives in a fast-paced environment, can inspire teams through change and has a proven track record of delivering operational improvements and sustainable business performance. This is a full-time role, working 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm. The successful candidate must be flexible with their working hours to meet the needs of the business.Key responsibilities to include: • Lead the day-to-day operational performance of the business unit., • Develop and implement strategies that improve operational efficiency, service delivery and customer satisfaction., • Ensure resources, equipment, systems and processes are optimised to support business objectives., • Drive a culture of accountability, ownership and operational excellence., • Monitor and improve operational KPIs, taking corrective action where required., • Ensure operational activities are delivered safely, effectively and in accordance with company standards and customer requirements., • Lead transformational change initiatives that improve productivity, efficiency and overall business performance., • Challenge existing processes and identify opportunities to simplify, standardise and optimise ways of working., • Deliver measurable improvements in service levels, turnaround times, quality and cost performance., • Use operational data and performance metrics to identify trends, risks and improvement opportunities., • Drive a culture of continuous improvement throughout all operational teams., • Lead and support the implementation of new processes, systems and technologies., • Lead, coach and develop managers, supervisors and team leaders to achieve business objectives., • Build high-performing teams focused on accountability, performance and customer service., • Create a positive and engaging working environment that supports employee development and retention., • Ensure workforce planning, staffing levels and skills are aligned with operational requirements., • Support recruitment, onboarding, talent development and succession planning activities., • Manage employee relations matters in accordance with company policies and procedures., • Ensure effective attendance, performance and capability management across teams., • Act as a senior operational contact for customers and key stakeholders., • Ensure customer requirements are understood and delivered consistently., • Lead the resolution of customer escalations and operational issues., • Identify opportunities to enhance customer experience and service delivery., • Build strong internal and external relationships to support business success., • Accountable for the operational contribution to business performance and budget delivery., • Manage costs in line with approved budgets and business objectives., • Drive efficiency improvements while maintaining quality, compliance and customer service standards., • Identify and deliver opportunities to reduce waste, improve productivity and maximise operational performance., • Support strategic business initiatives and contribute to the overall success of the business unit., • Ensure operational activities are conducted in accordance with relevant quality standards, company policies and regulatory requirements., • Support internal and external audits, investigations and continuous improvement activities., • Lead investigations into operational issues, customer complaints and non-conformances., • Promote a culture of quality, compliance and operational discipline across the business., • Undertake any other duties reasonably required by the business., • Proven operational leadership experience within a fast-paced environment., • Demonstrable success in improving operational performance, productivity and efficiency., • Experience leading managers, supervisors and operational teams., • Strong track record of driving change, implementing improvements and delivering measurable business outcomes., • Experience managing operational KPIs and performance improvement programmes., • Strong people leadership, communication and stakeholder management skills., • Experience in budgeting, resource planning and business performance management., • Excellent problem-solving and decision-making capabilities., • Experience within a regulated environment such as food, manufacturing, production, logistics, healthcare, scientific services or similar industries., • Experience of Lean, Six Sigma or other continuous improvement methodologies., • Project management and change management experience., • Understanding of quality systems and operational compliance requirements., • A natural leader who can engage, inspire and develop others., • Highly commercial with a strong focus on results and customer outcomes., • Resilient and confident in driving change and challenging the status quo., • Data-driven and able to make informed decisions quickly., • Organised, pragmatic and solutions-focused., • Comfortable operating in a fast-paced environment with multiple priorities At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities. As a Eurofins employee you will benefit from: • Additional Annual Leave at Employees set service dates, • Company Pension Plan, • Life Assurance Scheme (4 times annual salary), • Healthcare Cash Plan (6+ months service), • Enhanced Maternity, Adoption and Paternity Schemes, • Employee Assistance Programme - 24/7 confidential, • Health and Wellbeing Programmes, • Free parking #J-18808-Ljbffr

NEW JOB VACANCY IN WEST BROMWICH - TECHNICAL MANAGERAre you an experienced Technical Manager, Deputy Technical Manager, Food Technical Manager, Head of Technical or Site Technical Manager seeking a new job opportunity, do you have previous experience from within the food manufacturing industry and do you live in the West Midlands?!We are actively looking for a Technical Manager to join a leading food manufacturer based in West Bromwich (West Midlands), the working hours for this role are day shifts Monday to Friday (40 hours per week), and the annual salary is up to 52,000 per annum (DOE).The hiring manager is looking for someone who is more documentation, policy and 3rd party management focused by ensuring paperwork, specifications and customer / external bodies (auditors etc) relations are managed.We are looking for someone who holds an Internal / Lead Auditor qualification, and has a minimum of 3 years experience in a Technical Manager or Deputy Technical Manager role within the food manufacturing industry.What You Will Do:Maintain, update, and continuously improve the site Quality Management System (QMS), HACCP, and TACCP plans as a core Technical Manager responsibility.Lead preparation for announced and unannounced third-party audits, including BRCGS and major customer audits, ensuring the Technical Manager function is audit-ready at all times.Drive root cause analysis and deliver effective corrective actions for internal non-conformances, customer complaints, and audit findings.Oversee micro testing, environmental monitoring, and raw material and finished product sampling schedules to support safe, consistent output.Manage customer technical portal submissions, specification approvals, and technical KPI reporting so expectations are met reliably.Build and reinforce a robust Food Safety Culture through training, clear communication, and active operational engagement across departments.What You Will Bring:A minimum of 3 years experience in a Technical Manager or Deputy Technical Manager role in a high-care, high-risk, or ambient food manufacturing setting.Strong knowledge of UK/EU food legislation, labelling requirements, allergen management, and raw material traceability.Proven track record of managing and achieving top-grade results in BRCGS audits.Internal / Lead Auditor qualificationMinimum of a Level 3 in HACCP and Food SafetyDesirable:A degree in Food Science, Food Technology, Microbiology, or a related discipline (preferred)Level 4 HACCP qualification and Level 4 Food Safety in Manufacturing (preferred)This Technical Manager role plays a vital part in helping the business protect product quality and compliance standards while supporting continuous improvement. By leading audits, corrective actions, and food safety planning, the Technical Manager helps uphold customer confidence and strengthens operational performance across the production site.Location:This Technical Manager role is based in West Bromwich (West Midlands).Interested?:Take the next step in your Technical Manager career. Apply today and share your CV to be considered for this opportunity in food manufacturing technical leadership.Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.7199381Sector: Food & DrinkFunction: ManufacturingContact: Adam WheatleyEmail:adam.wheatley@jonlee.co.ukPhone:01952 987039 Duration: PermanentJob Ref: 72502

Job summaryWe are looking for an experienced and motivated Clinical Lead GP to join our Dudley Urgent Treatment Centre and provide clinical leadership across the service.Hours: Full-time, 40 hours per weekThis is an exciting opportunity for a GP who combines strong clinical expertise with leadership, governance and quality improvement experience. You will play a key role in ensuring the delivery of safe, effective, high-quality patient care, while supporting and developing the wider clinical team.Working closely with the Service Manager, Medical Director, Clinical Quality & Governance Team and other clinical leads, you will provide visible clinical leadership and assurance across the service.Main duties of the jobAs Clinical Lead GP, you willProvide high-quality clinical consultations and assessment of patients presenting to the Urgent Care Centre.Provide clinical leadership, advice and support to GPs and other clinical colleagues.Lead on clinical quality assurance, including consultation audits, annual appraisals and clinical performance.Support the service to achieve its KPIs and national service specifications.Identify areas of clinical risk and work with relevant teams to develop appropriate mitigation plans.Work closely with the Safeguarding Lead to ensure excellent safeguarding practice across the service.Provide clinical assurance to the Medical Director regarding clinical safety, quality and performance.Work with the resourcing team when reviewing applicants with previous/current medical legal claims or GMC investigations.Undertake clinical and administrative responsibilities appropriate to the seniority of the role.Clinical Responsibilities:Assessing, diagnosing and managing acute primary care presentations.Providing appropriate treatment, advice, and health education.Maintaining clear, accurate clinical records.Ensuring appropriate safeguarding referrals.Identifying and escalating issues relating to clinical quality, safety and risk.Maintaining up-to-date knowledge and practice through continuing professional development and lifelong learning.About usWhy Join Us?PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings, PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion. At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.ApplicationsDue to the high volume of applications, only shortlisted candidates will be contacted. If your application is successful, you can expect to hear from us within 2 weeks of submission.Please note that this advert will remain open until the position is filled. Interviews will be held throughout the advertising period, so we encourage you to apply early to avoid disappointment.DetailsDate posted06 October 2026Pay schemeOtherSalary 120,000 a year ContractPermanentWorking pattern Full-time, Flexible working Reference numberE0062-26-0144Job locationsSandwell Urgent Treatment CentreSandwell Health CampusWest BromwichB71 4HJUnited KingdomJob descriptionJob responsibilitiesWe are looking for an experienced and motivated Clinical Lead GP to join our Dudley Urgent Treatment Centre and provide clinical leadership across the service.Hours: Full-time, 40 hours per weekThis is an exciting opportunity for a GP who combines strong clinical expertise with leadership, governance and quality improvement experience. You will play a key role in ensuring the delivery of safe, effective, high-quality patient care, while supporting and developing the wider clinical team.Working closely with the Service Manager, Medical Director, Clinical Quality & Governance Team and other clinical leads, you will provide visible clinical leadership and assurance across the service.Key ResponsibilitiesAs Clinical Lead GP, you will:Provide high-quality clinical consultations and assessment of patients presenting to the Urgent Care Centre.Provide clinical leadership, advice and support to GPs and other clinical colleagues.Provide clinical management, supervision and support to the clinical team.Lead on clinical quality assurance, including consultation audits, annual appraisals and clinical performance.Support the service to achieve its KPIs and national service specifications.Lead and contribute to clinical audits, quality improvement projects and clinical standard setting.Identify areas of clinical risk and work with relevant teams to develop appropriate mitigation plans.Support the investigation and management of clinical incidents, complaints and escalations.Work closely with the Safeguarding Lead to ensure excellent safeguarding practice across the service.Support compliance with CQC requirements, clinical governance standards and NHS policies.Provide clinical assurance to the Medical Director regarding clinical safety, quality and performance.Support recruitment of GPs, including reviewing applications, participating in interviews and supporting decisions around locum clinicians.Work with the resourcing team when reviewing applicants with previous/current medical legal claims or GMC investigations.Work collaboratively with other clinical leads to provide cross-site clinical cover where required.Undertake clinical and administrative responsibilities appropriate to the seniority of the role.Clinical ResponsibilitiesYou will be expected to make autonomous professional decisions regarding patient presentations, including:Assessing, diagnosing and managing acute primary care presentations.Providing appropriate treatment, advice, counselling and health education.Maintaining clear, accurate and contemporaneous clinical records.Ensuring appropriate safeguarding referrals and documentation.Collecting and contributing to data for audit and quality improvement.Supporting accurate patient record summarisation and clinical coding.Identifying and escalating issues relating to clinical quality, safety and risk.Maintaining up-to-date knowledge and practice through continuing professional development and lifelong learning.About YouWe are looking for a fully qualified GP with proven experience in primary care and a strong interest in clinical leadership, governance and service improvement.Essential Qualifications & RegistrationYou will need:MBBS or equivalent medical degree.Full registration with the GMC and a licence to practise.Completion of GP training / CCT (JCPTGP / PMETB or equivalent).Inclusion on the relevant Medical Performers List, with no conditions or restrictions preventing you from undertaking the role.MRCGP or equivalent.Evidence of ongoing personal and professional development.Ability to successfully complete an Enhanced DBS check. Job description Job responsibilitiesWe are looking for an experienced and motivated Clinical Lead GP to join our Dudley Urgent Treatment Centre and provide clinical leadership across the service.Hours: Full-time, 40 hours per weekThis is an exciting opportunity for a GP who combines strong clinical expertise with leadership, governance and quality improvement experience. You will play a key role in ensuring the delivery of safe, effective, high-quality patient care, while supporting and developing the wider clinical team.Working closely with the Service Manager, Medical Director, Clinical Quality & Governance Team and other clinical leads, you will provide visible clinical leadership and assurance across the service.Key ResponsibilitiesAs Clinical Lead GP, you will:Provide high-quality clinical consultations and assessment of patients presenting to the Urgent Care Centre.Provide clinical leadership, advice and support to GPs and other clinical colleagues.Provide clinical management, supervision and support to the clinical team.Lead on clinical quality assurance, including consultation audits, annual appraisals and clinical performance.Support the service to achieve its KPIs and national service specifications.Lead and contribute to clinical audits, quality improvement projects and clinical standard setting.Identify areas of clinical risk and work with relevant teams to develop appropriate mitigation plans.Support the investigation and management of clinical incidents, complaints and escalations.Work closely with the Safeguarding Lead to ensure excellent safeguarding practice across the service.Support compliance with CQC requirements, clinical governance standards and NHS policies.Provide clinical assurance to the Medical Director regarding clinical safety, quality and performance.Support recruitment of GPs, including reviewing applications, participating in interviews and supporting decisions around locum clinicians.Work with the resourcing team when reviewing applicants with previous/current medical legal claims or GMC investigations.Work collaboratively with other clinical leads to provide cross-site clinical cover where required.Undertake clinical and administrative responsibilities appropriate to the seniority of the role.Clinical ResponsibilitiesYou will be expected to make autonomous professional decisions regarding patient presentations, including:Assessing, diagnosing and managing acute primary care presentations.Providing appropriate treatment, advice, counselling and health education.Maintaining clear, accurate and contemporaneous clinical records.Ensuring appropriate safeguarding referrals and documentation.Collecting and contributing to data for audit and quality improvement.Supporting accurate patient record summarisation and clinical coding.Identifying and escalating issues relating to clinical quality, safety and risk.Maintaining up-to-date knowledge and practice through continuing professional development and lifelong learning.About YouWe are looking for a fully qualified GP with proven experience in primary care and a strong interest in clinical leadership, governance and service improvement.Essential Qualifications & RegistrationYou will need:MBBS or equivalent medical degree.Full registration with the GMC and a licence to practise.Completion of GP training / CCT (JCPTGP / PMETB or equivalent).Inclusion on the relevant Medical Performers List, with no conditions or restrictions preventing you from undertaking the role.MRCGP or equivalent.Evidence of ongoing personal and professional development.Ability to successfully complete an Enhanced DBS check.Person Specification Qualifications EssentialMBBS or equivalent medical degree.Full registration with the GMC and a licence to practise.Completion of GP training / CCT (JCPTGP / PMETB or equivalent).MRCGP or equivalent. Experience EssentialInclusion on the relevant Medical Performers List, with no conditions or restrictions preventing you from undertaking the role.Evidence of ongoing personal and professional development.Ability to successfully complete an Enhanced DBS check. Person Specification Qualifications EssentialMBBS or equivalent medical degree.Full registration with the GMC and a licence to practise.Completion of GP training / CCT (JCPTGP / PMETB or equivalent).MRCGP or equivalent. Experience EssentialInclusion on the relevant Medical Performers List, with no conditions or restrictions preventing you from undertaking the role.Evidence of ongoing personal and professional development.Ability to successfully complete an Enhanced DBS check.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer namePartnering Health LtdAddressSandwell Urgent Treatment CentreSandwell Health CampusWest BromwichB71 4HJUnited KingdomEmployer's websiteEmployer detailsEmployer namePartnering Health LtdAddressSandwell Urgent Treatment CentreSandwell Health CampusWest BromwichB71 4HJUnited KingdomEmployer's website

Quality Manager Location: Walsall, West Midlands Salary: £45,000–£50,000 per annum, depending on experience Employment: Full-time, permanent An established specialist manufacturing business is seeking an experienced, hands-on Quality Manager to lead its quality function, strengthen manufacturing standards and introduce practical improvements across the operation. Taking ownership of the Quality Management System and overseeing a small team of inspectors, you will combine day-to-day involvement on the shop floor with responsibility for ISO 9001 compliance, audit preparation and the ongoing development of quality procedures. This position would suit an established quality professional who enjoys getting involved, takes pride in seeing improvements through and is looking for a long-term opportunity to make a lasting contribution. The Role Working closely with production and senior management, you will ensure quality systems support consistent manufacturing performance. You will bring fresh ideas, challenge ineffective methods and turn improvement opportunities into workable processes that colleagues understand and follow. With a small inspection team, you will remain actively involved in resolving production issues, supporting inspection activities and ensuring corrective actions deliver lasting results. Key Responsibilities Take ownership of the ISO 9001 Quality Management System, maintaining and improving policies, procedures, records and document control. Plan and lead internal audits, coordinate customer and certification audits, and take responsibility for closing findings and verifying corrective actions. Lead, support and develop a small team of quality inspectors, providing clear priorities and practical guidance. Maintain a visible presence on the shop floor, working with production to resolve quality concerns and uphold product standards. Oversee incoming materials, in-process and final inspection, contributing directly to inspection activities when required. Investigate non-conformances, customer complaints and supplier issues, identifying root causes and implementing effective corrective actions. Introduce new ideas, inspection methods and process improvements that reduce defects, rework and waste. Maintain effective product traceability, inspection records and calibration controls. Monitor quality performance, report trends and improvement priorities, and follow actions through to completion. Liaise confidently with customers, suppliers and auditors on quality requirements and technical issues. Support employee training and build consistent ownership of quality throughout the business. About You You will have: Substantial quality experience within manufacturing, gained as a Quality Manager, Quality Lead or an established Senior Quality Engineer with relevant leadership and systems responsibility. Strong practical knowledge of ISO 9001, including direct responsibility for maintaining a Quality Management System and taking it through external audits. A hands-on approach to operational quality, with the confidence to investigate issues at source and work alongside production colleagues. Experience supervising inspectors or coordinating the work of a small quality team. Evidence of introducing improvements and sustaining them over time. A thorough understanding of inspection processes, technical specifications, root cause analysis and corrective action. The organisation and discipline to maintain robust systems while responding effectively to daily production demands. Clear communication skills and the confidence to challenge constructively, gain cooperation and follow through on decisions. We are particularly interested in candidates who can demonstrate sustained contribution and progression within previous businesses, alongside a desire to commit to their next role for the long term. Experience in metal processing, component manufacture or a comparable industrial production environment would be advantageous. Relevant engineering or quality qualifications and internal or lead auditor training would also be beneficial. The Opportunity This is an opportunity to take real ownership of quality within an established manufacturing business. You will have scope to contribute ideas, develop a small team and deliver improvements whose impact can be seen across production and customer performance. If you bring strong manufacturing quality experience, practical leadership and the commitment to build lasting improvements, we would welcome your application. TPBN1_UKTJ

Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. Keep abreast of the lat

Clinical lead GP post at the Dudley Urgent Treatment Centre, run by Partnering Health Ltd. The role combines acute patient consultations with clinical leadership of GPs and the wider clinical team. It suits a GP with governance and quality improvement experience, working full-time alongside the Medical Director and Service Manager. Full GMC registration, a licence to practise and an enhanced DBS check are required. • Assess, diagnose and manage acute primary care presentations, keeping clear records and making safeguarding referrals, • Provide clinical leadership, advice, supervision and support to GPs and the clinical team, • Lead clinical quality assurance, including consultation audits, annual appraisals and clinical performance, • Lead and contribute to clinical audits, quality improvement projects and clinical standard setting, • Support the service to meet its KPIs and national service specifications, • Identify areas of clinical risk and develop mitigation plans with relevant teams, • Support the investigation and management of clinical incidents, complaints and escalations, • Work with the Safeguarding Lead to ensure good safeguarding practice across the service, • Support compliance with CQC requirements, clinical governance standards and NHS policies, • Provide clinical assurance to the Medical Director on safety, quality and performance, • Support GP recruitment, including reviewing applicants with the resourcing team, interviews and locum decisions, • Provide cross-site clinical cover where required, • MBBS or equivalent medical degree, • Completion of GP training / CCT (JCPTGP / PMETB or equivalent), • MRCGP or equivalent, • Full GMC registration with a licence to practise, • Inclusion on the relevant Medical Performers List, with no conditions or restrictions preventing the role, • Fully qualified GP with proven primary care experience, • Leadership, governance and quality improvement experience, • Evidence of ongoing personal and professional development, • Ability to complete an Enhanced DBS check #J-18808-Ljbffr

The clinical lead GP post covers both urgent treatment centres run by PHL Group, at Sandwell and Queen Elizabeth University Hospital, as a full-time role of 40 hours a week. Most of the work is clinical: seeing urgent care patients, supervising GPs and the wider team, and leading audit, clinical quality and governance across both sites. The post is distinct for its cross-site remit and its assurance role reporting to the Medical Director. Full GMC registration, a CCT or equivalent and an Enhanced DBS check are required. • Provide consultations, assessment and treatment for patients at the urgent care centre, keeping clear records and making autonomous decisions, • Provide clinical leadership, advice and support to GPs and other clinical colleagues, • Manage, supervise and support the clinical team, • Lead clinical quality assurance, audits, quality improvement projects, clinical standard setting and annual appraisals, • Give clinical assurance to the Medical Director on safety, quality and performance, • Identify clinical risk and work with relevant teams on mitigation plans, • Support the investigation and management of clinical incidents, complaints and escalations, • Work with the Safeguarding Lead to ensure safeguarding practice across the service, • Support CQC compliance, clinical governance, NHS policies, KPIs and national service specifications, • Support GP recruitment, including reviewing applications, interviews and decisions on locum clinicians, • Review applicants with medical legal claims or GMC investigations with the resourcing team, • Provide cross-site clinical cover across the clinical leads' sites where required, • MBBS or equivalent medical degree, • GP training completed, with CCT (JCPTGP / PMETB or equivalent), • MRCGP or equivalent, • Full GMC registration with licence to practise, • Inclusion on the relevant Medical Performers List, with no conditions or restrictions, • Strong clinical skills in assessing, diagnosing and managing acute primary care presentations, • Primary care experience in and/or out-of-hours settings, ideally in areas with health inequalities or complex needs, • Experience of self-audit, reflection and continuous improvement, • Experience supporting, supervising or developing other clinicians, • Understanding of clinical governance, quality assurance, audit and risk management, • Knowledge of current NHS policies and service requirements, • Excellent organisational and time-management skills, with the ability to prioritise under pressure, • Strong communication and interpersonal skills, • Good IT skills, including Microsoft Office, and ability to adapt to new clinical IT systems, • Ongoing CPD and commitment to evidence-based practice and lifelong learning, • Enhanced DBS check #J-18808-Ljbffr

The Senior Legal Counsel is a senior member of the Legal team responsible for leading designated portfolios of legal work and providing expert, commercially focussed and risk-based legal advice across LGPS Central. The role supports the General Counsel in delivering an effective, business-focused Legal and Governance function and is expected to lead complex legal matters, strategic initiatives, transactions and stakeholder engagement with their areas of responsibility. The Senior Legal Counsel acts as a trusted adviser to senior leaders, identifies and manages legal risk, and contributes to the development of legal capability, processes and continuous improvement across the organisation. Operating with a high degree of autonomy the postholder is expected to exercise sound judgement, collaborate effectively across functions and accelerate material, novel or sensitive matters to the General Counsel as appropriate. The Senior Legal Counsel may supervise legal colleagues and may deputise for the General Counsel in relation to specific matters, governance forums or projects where delegated. • Lead designated legal portfolios, business areas, asset classes, programmes or specialist practice areas allocated by the General Counsel., • Provide commercially focused legal advice on significant corporate, commercial, investment, procurement, employment, governance and regulatory matters., • Lead complex commercial, investment and supplier negotiations and support the business in achieving commercial objectives whilst appropriately managing legal and regulatory risk., • Act as trusted adviser to senior stakeholders and contribute to effective strategic decision making., • Support strategic initiatives, organisational change, fund launches, business growth and other major projects within the postholder’s area of responsibility., • Anticipate emerging legal, regulatory and market developments and advise on potential impacts., • Exercise independent judgment on matters within delegated authority., • Determine when matters can be resolved autonomously and when escalation is required., • Identify, assess and manage legal risks arising within areas of responsibility., • Escalate material, high-risk, sensitive or precedent-setting matters to the General Counsel., • Work closely with Risk and Compliance colleagues to ensure legal, regulatory, conduct and governance considerations are appropriately coordinated., • Support responses to consultations, regulatory engagement and legislative developments affecting LGPS Central., • Manage and support disputes, litigation, complaints, investigations, regulatory enquiries and other contentious matters within the postholder's area of responsibility., • Escalate significant contentious matters to the General Counsel and support the coordination of external legal advisers where required., • Provide legal support to governance committees, working groups and decision-making forums as required., • Support effective corporate governance through the provision of clear and pragmatic legal advice., • Assist with governance-related projects and initiatives delegated by the General Counsel., • Lead the delivery of complex legal matters and transactions from inception through to completion., • Manage competing priorities effectively and ensure legal support is delivered in a timely, pragmatic and business-focused manner., • Support the development and implementation of legal policies, controls, templates and guidance., • Contribute to the continuous improvement of legal processes and service delivery arrangements., • Develop and maintain precedents, playbooks, guidance notes and legal know-how resources., • Promote knowledge sharing across the Legal and Governance team and wider business., • Promote the effective use of legal technology, knowledge management and process improvement initiatives., • Coach and develop junior legal colleagues., • Share knowledge and contribute to team capability building., • Provide appropriate supervision in accordance with professional obligations., • Review work and support quality assurance activities where required., • Contribute to recruitment, succession planning and talent development initiatives., • Contribute to the strategic development of the Legal function., • Support improvements to legal service delivery, resource management, technology adoption and business engagement., • Promote a proactive and commercially focussed legal culture across the business., • Manage external advisers on matters within the postholder's portfolio., • Ensure external legal support is appropriately scoped and provides value for money., • Review advice critically and translate recommendations into practical business outcomes., • Monitor expenditure and report significant budget issues to the General Counsel. LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Suffolk County Council The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i10, Railway Drive in September 2026, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds • Experience operating as a senior lawyer in a regulated environment., • Strong stakeholder management skills with the ability to influence and challenge constructively., • Experience leading complex projects, transactions or legal workstreams., • Demonstrable ability to exercise judgement and manage legal risk independently., • Experience supervising, coaching or developing junior lawyers., • Ability to balance legal risk, commercial objectives and organisational priorities., • Experience managing external legal advisers and legal spend., • Strong written and verbal communication skills suitable for interaction with senior management and governance bodies., • Qualified solicitor with a current practising certificate., • Significant post qualification experience, gained within financial services, asset management, investment management, corporate or commercial law., • Any other experience of the investment or asset management sector would be advantageous., • Professional membership of the relevant legal. We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • An enhanced and generous Pension Scheme, • An extra paid Company Day in addition to paid holidays, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023 #J-18808-Ljbffr

This position is being advertised on behalf of Neon Contracts, who are operating as an Employment Business. Who we are looking for: We are now recruiting for someone looking for a proactive and hands-on Quality Engineer role. You will support our UK business. This role is ideal for someone who enjoys working closely with manufacturing and logistic teams, solving technical quality problems, supporting customer investigations, and helping to strengthen quality systems across a busy environment. The successful candidate will play a key role in maintaining ISO 9001 compliance, ATEX, UL, supporting product and process approvals, improving RFT performance and driving effective corrective actions across the business. What you'll do: Support the maintenance, implementation and CI of the QMS across the business, ensuring compliance with ISO 9001, UL and ATEX customer and certification requirements. Coordinate containment, corrective and preventive actions, ensuring actions are completed effectively, verified for effectiveness and closed within agreed timescales. Lead and support investigations into customer complaints, internal non-conformances and process failures using structured problem-solving tools such as 8D, 5 Why and fishbone analysis. Provide hands-on quality engineering support to Production, Assembly, Warehouse, Technical and Engineering teams to ensure product and process quality standards are understood and maintained Support the Quality Lead in the effective delivery and quality assurance goals and standards Support first-off, in-process and final inspection activities, product validation, testing, traceability checks and release of product in line with agreed specifications and procedures. Prepare, review and maintain quality documentation, including procedures, work instructions, control plans, inspection records, Certificates of Conformity, Material Test Certificates, PPAP, FAI and customer quality packs. Conduct internal audits, support external/customer audits, raise audit findings and follow up corrective actions to support ongoing QMS compliance and continual improvement. Monitor and report quality performance through KPIs, trend analysis and improvement activities, supporting reduction of defects, repeat issues, customer complaints and cost of poor quality. Conduct product testing and evaluation to verify product conformance against applicable specifications, standards and customer requirements. What you bring: Essential BS EN ISO 9001 & Desirable UL and ATEX Three years' experience in a quality engineering role or equivalent Strong written and verbal communication skills. Confident working with cross-functional teams and challenging non-conforming practices professionally. Competent in using Microsoft office applications (minimum) Experience investigating customer complaints, internal non-conformances. Practical understanding of root cause analysis and corrective action tools such as 8D, 5 Why and fishbone. Experience working in a manufacturing, engineering, assembly, fabrication, cable management, electrical, construction products or similar technical environment. Ability to read and interpret drawings, specifications, inspection standards or technical requirements. Good understanding of inspection, testing, first-off approval, process control and product release. Experience with PPAP, FAI, control plans, process flow diagrams, FMEA. Able to work independently, make evidence-based decisions and escalate appropriately. Benefits: 25 days annual leave Festive shutdown at Christmas Companywide bonus scheme Service and recognition awards Training and development opportunities Company Pension Life Assurance 4x salary Discounted Gym Membership Enhanced family friendly policies Free annual flu vaccination vouchers Employee assistance programme including a 24/7 GP service. Cash health plan Free home cyber security training Cycle to work scheme. Free onsite parking TPBN1_UKTJ

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

REQUIREMENTSAn understanding of complaint regulations such as DISP, and complaints management along with the wider regulatory environmentSelf-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environmentProven ability to lead by examp

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

You will oversee complaints handling, provide leadership and coaching to specialists, and act as escalation point for complex inquiries, including fraud cases. Goldman Sachs is seeking an experienced Complaints Leader to join our Retail Banking and Wealth Management customer support operations.

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

ScottishPower, part of the Iberdrola Group, is recruiting a Senior Project Manager for its Customer Business Complaints Team in Glasgow.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

Handles customer complaints from start to finish, investigating concerns and making decisions on behalf of the company, with a focus on customer advocacy and problem-solving.

Were looking for an exceptional investigator with an eye for detail and a natural talent for building relationships, to join our small, proactive Complaints Team.

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

Handles customer complaints in social housing as the first point of contact, investigating issues and communicating outcomes to stakeholders and the Housing Ombudsman.

Are you experienced in complaints handling, quality assurance or customer service investigations? Do you have an xdjnayx eye for detail, a calm approach under pressure and the confidence to challenge processes.

Handles customer complaints in social housing, investigates cases, communicates outcomes to stakeholders, and liaises with various parties including the Housing Ombudsman.

Reporting to the Legal Director responsible for claims and complaints, you'll oversee complaints and investigations from inception through to resolution. We're looking for a Senior Complaints Executive to join Ampa and support the development and delivery of our complaints handling and investigation

Niyaa People is recruiting for a permanent Customer Resolution Manager in Edgbaston, Birmingham.You will lead the Customer Resolution team, drive compliant housing Ombudsman processes and deliver swift, fair outcomes for tenants.You’ll collaborate with senior stakeholders, monitor performance, and

Marcus by Goldman Sachs Complaints Leader role in Birmingham seeks an experienced leader to oversee complaint management for a fast-paced consumer banking environment.

The successful candidate will be responsible for managing the complaints inbox, logging and allocating cases to the appropriate teams, tracking responses, and supporting the effective administration of the complaints process. Allocate complaints to the relevant service areas and investigating office

You will manage and support the complaints team, ensuring complaints are handled fairly, sensitively and within required timescales. Experience handling complex complaints, escalations and Ombudsman investigations. This is an excellent opportunity for an experienced housing complaints professional t

Wesleyan Group in Birmingham is seeking a Complaints Manager to lead the resolution of escalated complaints across the business, ensuring FCA and FOS compliance and timely customer outcomes.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

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