Are you a business? Hire complaints candidates in Birmingham
· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.
Social Work job in Birmingham for the Supported Exempt Accommodation (SEA) Team. 12-month contract. Your new company The role is an exciting and unique opportunity for a creative and motivated Qualified Social Worker to join the Supported Exempt Accommodation (SEA) Team. This team forms part of...
Birmingham- hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in customer interactions? Do you thrive on resolving issues ...
We are the independent voice for water consumers in England and Wales. Since 2005, we have helped thousands of consumers resolve complaints against their water company, while providing free advice ...
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Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in ...
Develop and maintain account development plan for each account identifying current share of ... Troubleshoot and resolve customer complaints including future corrective action * Work closely with ...
Ensuring that pay and benchmarking complaints and grievances are dealt with * Dealing with internal and external stakeholders of various levels * Leading on a range of statutory obligations ...
... Operational teams, as well as providing expert advice and lead on improvement activities by ... Provide concise technical and regulatory updates as well as nationwide projects (e.g. Pension ...
Investigate source of complaints and liaise with neighbours to ensure satisfactory conclusion ... Legal Labelling experience * Experience of HACCP systems * Experience of Quality Management Systems
Key Responsibilities 1. Compliance Monitoring: Ensure that the organisation is in compliance with ... Manage and investigate complaints from children, parents, or staff, ensuring that issues are ...
Unity is a Real Living Wage employer, a Fair Tax Mark business, a Women In Finance Charter signatory, member of the Banking Standards Board and currently holds the Investors in People Gold standard
Reporting of relevant compliance and sustainability of the sublot * Report on the site ... Liaises with the community liaison officer regarding complaints from third parties on noise, dust ...
Daily bank reconciliation and cash allocation * Assist with calculation of bad debt provision ... Process invoices relating to Promotional Sales, Marketing Fees, Customer Complaints etc which ...
Ensure customer complaints letters are written clearly, concise, and that all customer concerns have been addressed with appropriate solutions provided. * Ensure that customer complaints are ...
... complaints in compliance with UK data protection laws. The ideal candidate: * Someone with experience in sales order processing, international shipping and sales operations. * Some with excellent ...
We are working exclusively with a successful Investment Management firm who are looking for a Head of Compliance (SMF16/17) to report directly into the board. The role holder will be responsible for the independent oversight and management of the Compliance function across the business. Key Res...
Carer (Challenging behaviour) - Birmingham (B18) \nREPORTING TO: Line Manager and Management Team \nJOB HOURS \n\nFULL TIME / PART TIME CONTRACTS\nMUST HAVE DRIVING LICENSE\nMUST be Flexible, depending on the needs of the business\n30 – 40 hours per week\nWork pattern (Mon - Fri &\or Weekends)\n\...
We are recruiting for a Claims Team Leader to be responsible for all aspects of customer service within the team, monitoring of the team to improve performance and ensuring that company processes and compliance are adhered to. The Claims Team Leader will have oversight of the day-to-day managemen...
Job Title: Customer Service Advisor Duration: 10 months Location: Birmingham/ remote (fully remote after initial training) Salary: £25147.50 per annum plus 5% performance bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of b...
We are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensur...
Role: Purchasing & Production Administrator Location: On-site - Hollywood, South Birmingham (with parking) Salary: up to £30,000 (dependent on experience) Be part of a company with a real commitment to environmental awareness. We’re seeking a Purchasing & Production Administrator for our clie...
Law Firm Compliance Director West Midlands (with hybrid flexibility) An outstanding opportunity for a solicitor with excellent compliance experience to join this profitable and progressive law firm, to lead its established compliance function. Together with the senior management, you will be ...