Trabajos complaints en MiddletonCrear alertas

\n Your new company \n An established professional body is seeking a qualified lawyer to join its Complaints and Resolution function. This organisation plays a key role in maintaining professional standards, managing complaints processes and supporting public confidence within a regulated profession. You will join a collaborative team committed to fairness, integrity and continuous improvement. This role is offered on a remote working basis. \n Your new role \n You will provide independent legal and procedural advice on complaints, investigations and professional conduct matters. Working closely with colleagues across complaints, governance and legal functions, you will help ensure cases are prepared thoroughly, fairly and in accordance with established procedures. \n Key responsibilities will include: \n\n • Reviewing complaints, investigations, evidence and case papers in preparation for hearings and decision-making panels.\n, • Advising on professional conduct matters, procedural fairness, evidential issues and regulatory standards.\n, • Identifying gaps in investigations and recommending further enquiries where required.\n, • Attending hearings and panels to provide independent legal and procedural advice.\n, • Reviewing determinations, outcome letters and decisions to ensure legal and procedural accuracy.\n, • Advising on governance, safeguarding, equality, data protection and risk-related issues.\n, • Contributing to the development of policies, procedures, guidance materials and training programmes.\n\n \n What you'll need to succeed \n To be successful in this role, you will be a qualified Solicitor, Barrister or Chartered Legal Executive in England & Wales \n You will also demonstrate: \n\n • Experience handling complaints, investigations, disciplinary or professional conduct matters.\n, • Knowledge of regulatory, tribunal or professional disciplinary processes.\n, • Strong understanding of procedural fairness, evidence and decision-making frameworks.\n, • Excellent drafting, analytical and communication skills.\n, • The ability to review and assess complex evidence and produce clear, practical advice.\n, • Strong organisational skills with the ability to manage competing priorities and deadlines.\n, • A collaborative approach combined with the ability to work independently in a remote environment.\n, • Knowledge of governance, safeguarding, equality and data protection principles.\n\n \n What you'll get in return \n\n • 30 days' annual leave plus bank holidays.\n, • BUPA private healthcare.\n, • Salary sacrifice scheme.\n, • Flexible working arrangements, including flexitime.\n, • Exposure to governance, policy development and organisational improvement initiatives.\n, • Ongoing professional development within a supportive and collaborative environment.\n\n \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV,

Fence Installer Up to £19/hour + £40/overnight stay + overtime Company van + fuel card provided We are seeking skilled and dedicated Fence Installers to join our team. This role involves installing high security fencing on utilities sites across the UK. Due to our fencing teams working on projects for large national contracts, we require our team to stay away most weeks. Role & Responsibilities: Installation of Steelwork and Fence structures Informing Lead Fence Installer of deviations from arrangements or additional purchasing requirements. Reporting defects, snags and complaints to Lead Fence Installer Reporting health & safety defects / incidents / accidents and near miss situations to the Lead Fence Installer Liaising with Client’s representatives (as required) Verification of times claimed on timesheets and any other personal expenses. Ensuring that all Risk Assessments and Method Statements are adhered to. Ensure all appropriate permits are in place prior to any activity taking place. For promoting good practice of material sustainability (Reuse and/or Recycle) initiatives to reduce waste and save costs. For reporting to the Lead Installer all defective materials and substandard quality/workmanship standards that do not meet the works specification/s. Minor Civils works (Sills, Small Foundations, Drawpits, Ducting) Essential Competencies: Construction Skills Certification Scheme (CSCS) Card Proven record of fencing systems installation. Proven ability to carry out installations.Able to make decisions and take responsibility. Good interpersonal skills. Must have good observational skills especially for Health, Safety and Quality issues. Ability to learn, understand promote and apply new technologies. HSG47 * Previous experience on substation / gas sites preferable. If you are passionate about delivering exceptional workmanship in fencing installations and possess the required skills, we encourage you to apply for this exciting opportunity

Repairs Manager 3 months+ £Competitive Manchester / Hybrid Hamilton Woods Associates have been engaged to recruit to a Repairs Manager on an exclusive basis to join a social housing provider to lead their void team on an initial temporary basis. There is scope for the role to become permanent. A minimum of one day a week will be required in their offices. Duties of the Repairs Manager include: Providing operational leadership to a team of x12 Trades Operatives, ensuring the delivery of an efficient voids service Leading on system, data and process improvements Driving the achievement of all repairs KPIs, implementing targeted interventions where required Overseeing the leadership of trade operatives, subcontractors and associated resources Ensuring safe, efficient and value for money service delivery Acting as the escalation point for complex repairs and customer complaints, ensuring thorough investigation and resolution Requirements of the Repairs Manager include: Previous experience leading an efficient repairs service Track record of leading and managing teams within a similar environment Experience of budget management To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

EXO CLAIMS RECRUITMENT are delighted to be working with a dynamic and forward-thinking major UK insurer. \n Due to continued growth, our client is keen to speak with candidates who have a background in automotive engineering. \n They are particularly interested in candidates who are either: \n\n • Experienced motor mechanics looking to take the next step in their career and move away from working on the garage floor; or\n, • Recent graduates with a degree in Automotive Engineering who are looking to begin their career in an engineering-focused role.\n\n This is an excellent opportunity for someone looking to build on their existing automotive knowledge and develop their career beyond traditional workshop-based work. \n Salary: Up to £33,000 depending on level of experience - plus extensive benefits \n THIS ROLE IS HYRID WORKING (1 day a week in the office) \n Job Purpose \n Do you have strong technical knowledge of vehicle repairs and the confidence to make sound decisions? Are you a clear communicator who can explain complex information to customers, repairers and third parties in a simple and supportive way? \n We’re looking for Motor Vehicle Image Engineers to join our client's Engineering team based in Manchester. \n You’ll be working as part of a team, responsible for engineering and authorising vehicle repairs, producing inspection reports and making decisions regarding the settlement of claims for total loss cases. \n Core skills we’re looking for: \n\n • Extensive vehicle make up knowledge.\n, • Competent in the use of automotive estimate systems\n, • Strong customer service skills\n, • Ability to work in a fast-paced team and business\n, • Strong teamwork skills\n\n What’s Involved: \n\n • You’ll engineer and authorise vehicle repair costs in accordance with manufacturer’s methodology while taking all aspects of the claim into consideration.\n, • You’ll take technical calls, produce inspection reports, and make total loss decisions whilst authorising supplementary estimates.\n, • You’ll liaise directly with customers to ensure that claims are settled in the most appropriate manner to establish a correct market position for the vehicle, utilising vehicle valuation guides along with extensive market research.\n, • You’ll need to communicate effectively and appropriately with customers and network of third parties (including but not limited to network of repairers). This will often involve explaining potentially complex decisions made in a way that takes account of the recipient’s level of technical understanding. In making and communicating decisions with Policyholders will be key when managing repairs, total losses, cases involving unrelated damage, complaints and applying policy conditions/limits.\n, • You’ll need to be able to identify fraudulent activity through investigative practice and liaison with claims colleagues, to correctly identify and advise on vehicle modifications which are non-standard to original equipment\n, • You’ll be a support to the total loss valuation handlers, as required, by delivering the valuation and settling claims where vehicles which have been deemed beyond economical repair or have been stolen and unrecovered.\n, • You’ll engage with the network of third parties to develop a strong working relationship driving maximum efficiencies. Also support all aspects of the business to assist in the claims process for both insured and third party in order expedite settlement and minimise cost.\n, • You’ll need to work to agreed timescales and business parameters, ensuring all work is carried out within agreed KPI’s and SLA’s.\n\n Experience & Knowledge \n\n • Experience of working within the repair industry, mechanical / body.\n, • Experience of resolving complex customer / repairer problems / issues / complaints.\n, • Able to understand and interpret client requirements.\n, • Enthusiasm and a willingness to learn new skills.\n, • Extensive vehicle make up knowledge.\n, • Knowledge of relevant legislation – Financial Ombudsman Service (FOS) Financial Conduct Authority (FCA) Data Protection Act (DPA)\n\n Skills & Qualifications \n\n • Ability to prioritise and plan in response to customer/business drivers.\n, • Competent in automotive estimate systems.\n, • Strong negotiating skills for rate agreement and delivery.\n, • Enthusiasm and a willingness to learn new skills\n, • Excellent time management skills\n, • Good communication skills, both verbal and written\n, • Good time management and organisation skills\n, • Advanced computer literacy skills.\n, • Excellent time management skills.\n\n Behaviours \n\n • Commercially focused\n, • Self-motivated and enthusiastic\n, • An organised and pro-active approach\n, • Embrace, embed and incorporate the Company Values\n, • Emphasis on attention to detail and accuracy\n, • Takes initiative to make decisions\n, • Ability to work on own initiative and as part of a team\n, • A flexible approach and positive attitude\n, • Strives to drive business improvements to contribute to the success of the business\n\n Ready to take on an exciting challenge? Apply now and become our client's next Image Engineer!

Cobalt is working with a well-established Build to Rent operator to recruit a Resident Services Associate for their residential development in Manchester.This is a great opportunity for someone with a background in residential property, Build to Rent, PBSA, lettings, property management or a customer-facing environment who enjoys working with people and providing a high standard of service.The CompanyOur client is a highly regarded Build to Rent operator with a growing portfolio of residential developments across the UK. They pride themselves on creating welcoming, well-managed communities where residents receive a consistently high level of service.With a strong focus on resident satisfaction, community engagement and the day-to-day management of their buildings, they are looking for someone who can contribute positively to their on-site team.The RoleAs a Resident Services Associate, you'll play an important part in ensuring residents have a positive experience throughout their time at the development.You'll be one of the main points of contact for residents, visitors and contractors, supporting the smooth running of the building and assisting with a range of operational and administrative responsibilities.This is a varied, hands-on position suited to someone who is approachable, organised and comfortable working in a busy residential environment.Key ResponsibilitiesProvide a friendly, professional and efficient service to residents, visitors and prospective tenants.Respond to resident enquiries, requests and complaints, ensuring issues are followed through and resolved in a timely manner.Assist with the daily management of the development, maintaining high standards across communal spaces and shared facilities.Develop positive relationships with residents, helping to create a welcoming and engaging community.Coordinate resident move-ins and move-outs, ensuring a smooth experience and completing relevant documentation.Liaise with maintenance teams and external contractors to arrange repairs, inspections and access to apartments.Carry out regular building walkarounds, identifying maintenance concerns and reporting any issues.Support the wider management team with tenancy administration, resident communications and general operational tasks.Assist with organising resident events and initiatives to encourage community engagement.Ensure building procedures and health and safety standards are followed, helping to maintain a safe environment for residents and visitors.Work collaboratively with colleagues to continuously improve the resident experience and overall service delivery.About YouWe are interested in speaking with candidates who have experience in residential property, Build to Rent, PBSA, lettings, estate management or similar customer-focused environments.You will be someone who takes pride in delivering excellent customer service, enjoys building relationships and is confident managing a variety of responsibilities throughout the working day.Skills & ExperiencePrevious experience in residential property, property management, hospitality, lettings or a similar customer-facing role.A genuine passion for customer service and creating a positive resident experience.Strong communication and interpersonal skills, with the ability to build rapport with a range of people.Confidence in handling resident queries, resolving problems and managing challenging situations professionally.Good organisational skills and the ability to prioritise tasks effectively.Experience supporting building operations, maintenance coordination or contractor liaison would be beneficial.A good understanding of health and safety practices within a residential environment.Comfortable using property management systems, Microsoft Office and general administrative software.A proactive, flexible approach and willingness to support the wider team when needed.A positive attitude and the ability to work independently as well as part of an on-site team.Previous experience within a Build to Rent or PBSA development would be advantageous, although candidates from other relevant property and service-led backgrounds are also encouraged to apply.Why Apply?This is an excellent opportunity to join an established operator within the growing Build to Rent sector.You'll become part of a supportive on-site team, working in a high-quality residential environment where resident satisfaction is a key priority. The position also offers the chance to develop your experience and progress within residential property management.Next StepsInterviews are expected to take place shortly, so early applications are encouraged.If you require any reasonable adjustments or additional support during the recruitment process, please speak with your Cobalt consultant.

Role: HGV Class 2 Refuse Driver Salary: £16.61 per hour including holiday pay (£14.83 with accrued holiday pay) Location: Wythenshawe, Trafford Work Pattern: Monday to Friday, 0630am until 1500 - Full time, contract, permanent We are excited to offer a fantastic opportunity for FOUR permanent HGV Class 2 Waste Refuse to fulfil our client's requirements. This role will be based Wythenshawe and cover the Trafford area. HGV Class 2 Waste Driver position offers a competitive salary and overtime and the standard guaranteed hours for this role are 40 hours per week. In this HGV Class 2 Refuse Driver role, you will support the client by playing a part in managing waste effectively, ensuring that highways and surrounding areas are kept clean, safe and free of debris. You will collaborate with members of the public and other team members to create a hygienic and aesthetically pleasing community. HGV Class 2 Refuse Driver role offers you the unique opportunity to support communities by helping to create better safer and more pleasant places. HGV Class 2 Refuse Driver Responsibilities: You will operate the HGV and ensure the collection of refuse/recycling from requested locations, following a route that has been set out by the business and dispose of refuse/recycling at the appropriate waste collection sites. Carry out vehicle inspections, ensuring compliance with both company vehicle policy and legislative requirements and complete appropriate paperwork. Work as a member of the team and receive any instructions from supervisors and communicate them with other crew members and be compliant with health and safety at work requirements. Maintain the best operational relationship between the public, other customers and client representatives by dealing courteously with complaints and queries. Carry out and assist with loading responsibilities. HGV Class 2 Refuse Driver Benefits: Initially the successful HGV Class 2 Refuse Driver will work for us for a temporary period (minimum period of 13 weeks) after which you will move over onto the client's payroll into a permanent contracted position. Whilst in your Temp to Perm position with Driver Hire you will receive... Weekly pay paid PAYE by BACS Transfer Triple Pay on Bank Holidays Full employee benefits entitlement Company pension BACS transfer Once you move become a permanent member of the client's team they can offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, they are committed to your professional growth and wellbeing. Here's what you can expect when you join their team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader, or Supervisor. Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access their online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in their community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. HGV Class 2 Refuse Driver will requirements: Full Category C Driving Licence Experience of driving Class 2 vehicle Valid CPC and Digital tacho Basic Literacy skills Bringing an ability to work as part of a team and positive approach that aligns with our goals and values. Leveraging your expertise in customer care to drive results. We offer a true, honest, and personal service and you will deal directly with the business owner. Plus, attractive rate of pay PLUS, regular overtime, paid weekly via PAYE. Hourly pay Rate of £16.61 includes holiday pay but can be accrued should you wish. Please call Gareth or Tia between the hours of 8:00am and 4:00pm Mon-Fri to discuss the HGV Class 2 Refuse Driver role, or the many other HGV Class 2 Driver opportunities we are working on. We will review all applications, and you will be contacted within 14 days of your application if you have been shortlisted. TPBN1_UKTJ

Canopius Group in Manchester is seeking an experienced Complaints Lead to oversee the Global Complaints process across 50 insurance products. You will act as the subject matter expert on complaints, collaborating with DCAs, Coverholders, and internal claims and underwriting teams to ensure full adhe

Location: Mosley St, Manchester M2 3HQ, UK Job Type: Permanent, Full-time ‘Head of Cyber Security position, CISO role within the Public Service Ombudsman organisation’ ‘Responsibilities include setting cyber security strategy, overseeing security operations, and managing vulnerabilities’ ‘Applications encouraged from underrepresented groups: Asian, Black, Mixed Ethnicity, disabled, LGBTQ’ ‘Benefits include Civil Service Pension scheme, hybrid working, Employee Assistance Programme, and various discounts’ ‘Application process involves answering four scored questions, real examples and clear explanations required’ Closing date: 04 November 2026 Interview dates: (in person) 30 November 2026 At the Public Service Ombudsman, we make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. We share findings from our casework to help Parliament scrutinise public service providers. We also share our findings more widely to help drive improvements in public services and complaint handling. Our culture is open, friendly and supportive. We listen, we learn, and we treat everyone with dignity and respect. Inclusion and wellbeing are at the heart of how we work, and we strive to create a workplace where every colleague feels valued, supported and able to thrive. We work in a modern, flexible way built on trust and autonomy. You will split your time between working from home and spending around 40% of your week in our Manchester or London office, where collaboration and connection with your team are an important part of how we work. Please note that we were formally known as The Parliamentary and Health Service Ombudsman. The Head of Cyber Security has an important role in protecting our digital services, cloud platforms, systems and sensitive data. The focus is on making sure cyber risks are understood and managed while supporting the secure delivery of digital services. The postholder will be the organisation’s Chief Information Security Officer (CISO). Covering both strategy and day-to-day security, the work includes setting our cyber security approach, overseeing security operations and responding to significant incidents. It also involves managing vulnerabilities, reviewing security controls and making sure security is considered when new services and systems are developed. Working closely with colleagues across architecture, engineering, product and delivery is an important part of the role. There is also responsibility for developing our cyber security capability, supporting good security practice across the organisation and providing clear advice to senior leaders. • a forward-thinking cyber security leader who can turn strategy into practical action., • confident in balancing cyber risks, organisational priorities and available resources., • experienced in building effective security capabilities and holding suppliers to account., • skilled at creating ownership and driving improvements across organisational boundaries., • a clear and credible communicator who can influence decisions at Board and executive level. We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply. • Civil Service Pension scheme, • 32.5 days annual leave (plus bank holidays on top), • hybrid working, 40 percent office based, • one day paid volunteering leave per year, • flexible working, • access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors, • comprehensive learning and development programme, • employee discount scheme across hundreds of retailers, • bicycle loan scheme, • season ticket loan, • gym membership subsidy, • paid for professional memberships, • eye test reimbursement. Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service. • an anonymised shortlisting process to make sure it is fair and unbiased, • monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels, • providing wellbeing support and opportunities for personal and professional development for all colleagues, • creating spaces for connection and engagement through our employee network groups and social clubs, • part of the disability confident scheme, • providing reasonable adjustments, • engaging in regular inclusion learning to enhance the cultural competency of our organisation. We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are: • Asian, Black, Mixed Ethnicity or another ethnic background, • disabled, • LGBTQ. If you would like to learn more about the role, please contact Alex Daybank, Assistant Director of Privacy, Integrity and Assurance, • Interviews: held onsite, • Feedback: we do not offer feedback at application stage, • Right to work: we can only consider candidates with the right to work in the UK., • Sponsorship: we are unable to offer sponsorship (we do not have a licence)., • Salary: non negotiable #J-18808-Ljbffr

Experienced and ready to develop your fast-fit career? We're hiring Vehicle Techs right now in our Centres. Come and work for an employer that really values your skills and will give you the rewards you deserve in great pay and benefits. Whether you're a brakes specialist or have car servicing in your blood, if you can get stuck in and send every customer away happy and safe on the road, there's a long way you can go at Kwik Fit. We'll help you every step of the way. The Day to Day Your daily life as a Vehicle Tech at Kwik Fit will depend on your specialism. If fixing brakes is your thing, you can join as an Autocare Technician. If you're more into servicing, then a Service Technician role might be for you. Either way, as well your specialist area, you'll also get involved with the daily business of fitting tyres so that our customers can drive away with complete confidence. It's a team effort here, and your expertise will make you one of our key players. Who we're looking for We want to meet Vehicle Techs who are full of energy and understand the importance of the work they do. Keeping customers safe on the road is serious business, and it's our number one priority in Centres. If you're on board with that and can pitch in with your teammates in delivering it, you'll go far. Be there for customers and colleagues and we'll help you build a career for life. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestream—access your wages before payday. Eyecare—free examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: As the Soft Services Manager you will be responsible for the effective management, delivery, and continuous improvement of all soft facilities management services across several sites in England. This includes services such as cleaning, catering, reception, waste management, landscaping, pest control, and other non-technical support services to ensure a safe, clean, and welcoming environment for our client. • To lead, manage and oversee all soft FM service delivery including cleaning, catering, reception, porterage, waste management, grounds maintenance, and pest control., • Ensure services are delivered in line with service level agreements (SLAs) and key performance indicators (KPIs)., • Maintain high standards of cleanliness, hygiene, and presentation across all facilities., • Develop site specific Soft Service PPM programme., • Conduct regular site inspections and audits across all sites to ensure service quality and compliance., • Ensure any tools and equipment are used and maintained in accordance with manufacturer guidelines., • Manage third-party Supply Chain Partners., • Monitor supplier performance against contractual obligations., • Lead supplier review meetings and performance evaluations., • Support procurement activities including specifying, tendering and contract negotiations., • Contribute to an effective innovative continuous improvement programme for key business elements e.g. services offered, products supplied, existing systems etc., • Lead, manage, supervise, and support on-site soft services teams, across multiple sites., • Develop training and development for staff, ensuring that colleagues are fully competent and trained to undertake multiple tasks., • Support site FM teams with performance reviews, development and succession planning for cleaning and catering colleagues., • Support site FM teams to ensure appropriate staffing levels are maintained., • Promote a positive team culture and high levels of employee engagement., • Ensure compliance with UK Health & Safety legislation and company policies., • Conduct risk assessments and ensure safe working practices., • Manage incident reporting and investigation where required., • Support compliance with regulations such as those set by the Health & Safety Executive (HSE)., • Support site FM teams to manage budgets related to soft services and subcontractor costs., • Monitor operational costs and identify opportunities for cost efficiencies., • Act as the main point of contact for site FM teams and client stakeholders regarding delivery of soft services., • Manage service requests, complaints, and feedback effectively., • Conduct regular client stakeholder meetings and service reviews., • Promote sustainable practices such as recycling and waste reduction., • Monitor environmental performance and support ESG initiatives., • Experience in Facilities Management or Soft Services Management, ideally within the defence sector., • Strong subcontractor and supplier management experience., • Knowledge of UK health and safety legislation., • Experience managing teams in a multi-site and multi-service environment., • Strong organisational and problem-solving skills., • Excellent communication and stakeholder management skills., • Ability to obtain and maintain National Security Clearance, Degree or equivalent experience in Facilities Management, Business, or related field (preferred)., • Professional membership with organisations such as IWFM and/or BICSc is advantageous., • Ideally with IOSH or NEBOSH health & safety qualification. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work. • Holiday Buy Scheme - up to 5 days a year, • Industry leading Maternity & Paternity Policies, • Refer a Friend scheme - worth £500 per referral, • GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining, • Extensive Learning & Development opportunities, including opportunities for progression., • Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover., • Bike To Work Scheme, • Paid volunteering and charity days, • Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing., • Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. #J-18808-Ljbffr

Job Role - Gym Manager Location - Saddleworth (OL3) Hours/rate of pay - Full-time, 37.5-40 hours per week. £15.00 per hour (rate will be discussed every few months) You would be responsible for - Greeting members Showing visitors/members around the facility Handling membership sign-ups Promoting membership sales Working under and supporting the general manager & assisting with day to day tasks Responding to social media messages / comments Dealing with any enquiries Resolving member concerns / complaints Taking payments for memberships Ensuring the gym is tidy, putting weights away, cleaning down equipment Maintaining a clean changing area Ensure all health and safety, GDPR, and safeguarding policies are followed Be responsible for doing stock check reports / ordering stock Hours of Work - Flexibility to work mornings, evenings & weekends as needed Weekdays - 7.5 hour shifts Morning shift: 6am-1:30pm Afternoon shift: 1:30pm-9pm Weekends - 8 hour shifts (8am-4pm) Salary & Benefits - £15 per hour starting wage, reviewed every quarter with potential to increase based on effort Fortnightly pay Uniform provided Free gym membership Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https:// Many Thanks TPBN1_UKTJ

Where appropriate undertake Complaints audits and/or provide Complaints training for external stakeholders. Understanding of and experience in complaints handling and the Lloyd’s complaints processes. Working within the Complaints team to oversee the Global Complaints process across 50 insurance p

We're looking for an experienced and passionate leader to manage the day-to-day delivery of MSV's Complex Case Management Service. You'll oversee high-risk property cases involving vulnerability, disrepair, access challenges, legal action and regulatory compliance, ensuring customers receive a coordinated and customer-focused service. Working across Property Care, Neighbourhoods, Compliance and Complaints, you'll lead a specialist team to drive case resolution, manage risk and deliver positive outcomes for customers. This is a unique opportunity to shape best practice, influence organisational improvements and make a real difference in some of our most complex and challenging cases. • Lead and inspire the Complex Case Management Team, ensuring high-quality case management, strong performance and exceptional customer outcomes., • Oversee a portfolio of complex, high-risk property cases, providing direction, challenge and support to drive timely and sustainable resolutions., • Coordinate multi-disciplinary responses across Property Care, Neighbourhoods, Compliance, Complaints and external partners to remove barriers and deliver joined-up solutions., • Manage risk, governance and regulatory compliance, ensuring robust case planning, clear accountability and effective escalation of property, health and safety and customer welfare concerns., • Champion proactive and customer-focused approaches, building strong partnerships, driving early intervention and ensuring customers remain informed and supported throughout their journey., • Proven experience leading and developing high-performing teams within housing, property services, customer services, compliance or a similar operational environment., • A strong track record of managing complex and high-risk cases, balancing customer needs, safeguarding responsibilities, regulatory requirements and organisational priorities., • Excellent leadership, communication and stakeholder management skills, with the ability to influence, collaborate and deliver results across multiple teams and partners., • Strong problem-solving, decision-making and organisational skills, with experience managing competing priorities, driving service improvements and using data to enhance performance., • A relevant professional qualification (or equivalent experience), commitment to continuous professional development, and ideally a CIH qualification or willingness to work towards one., • Full driving licence and willing to travel across the Northwest. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. • Essential car user allowance to support you with car running costs, • Flexibility on where you work with home working kit provided, • 33 days holiday per year plus bank holidays, and a holiday a buy scheme., • Company pension scheme with up to 10% matched contributions, • Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more., • Enhanced sick pay with up to 3 months full pay and 3 months half pay, • Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives, • Life assurance subject to being a member of our company pension scheme., • Learning and development to support you to develop the skills you need to fulfil your role and progress in your career, • Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. If you wish to discuss the roles informally, please contact Gareth Eadsforth, Managing Director of Property Care on . We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. #J-18808-Ljbffr

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description: The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business objectives. Areas of responsibility Gathering of requirements-Participate in gathering requirements for specific modules and ensure clear, structured documentation. Work across multiple business processes to capture linkages, dependencies, and required changes. Solution Design-Facilitate creation of application solution designs for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards. Coding and Configuration-"Review the developed codes, resolve technical queries of the team for the assigned module and create consistent replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle." Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces." Implementation-"Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment. Prepare user training documents and related frameworks to ensure smooth adoption new applications and minimize transition risks." Python. PyTorch. Understanding of transformer architecture. Agent architectures such as ReAct. GCP knowledge. Experience of docker and cloud databases. RAG. More: Skilled in packaging and serving models using containers and KServe/Vertex endpoints, as well as working with feature and model registries, CI/CD, model monitoring, and drift detection. Experienced with cost-efficient autoscaling, GPU scheduling, canary and shadow deployments, and A/B testing. Mandatory Skills: Cloud Engineering GCP.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Mandatory Skills: Cloud Engineering GCP.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. #J-18808-Ljbffr

Vehicle Rental Manager - Volkswagen Van Centre Manchester Competitive salary of £35,000 - £40,000, depending on experience, plus bonus Create experiences you can be proud of. As a Van Centre Rental Manager , you will be responsible for the day-to-day operation and growth of the Volkswagen Van Rental business. You will ensure the fleet is managed efficiently, maximise vehicle utilisation and profitability, deliver exceptional customer service, and develop strong relationships with local businesses and retail customers. Working closely with the sales, service and fleet teams, you will drive rental performance while ensuring all vehicles are maintained to Volkswagen standards and compliant with company and legal requirements. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options – just ask What you'll do day to day Manage the day-to-day operation of the Van Rental department, ensuring a smooth and efficient customer experience. Maximise fleet utilisation and vehicle availability through effective booking and resource management. Oversee all vehicle handovers, returns, inspections, preparation, and rental documentation to ensure compliance and accuracy. Manage the rental fleet lifecycle, ensuring vehicles are maintained, roadworthy, compliant, and available for hire. Work closely with the workshop team to minimise vehicle downtime and effectively manage vehicle damage and repair processes. Develop new business opportunities and build strong relationships with retail, SME, corporate, and key account customers. Drive rental revenue and profitability by achieving department targets, managing pricing strategies, and promoting rental services. Deliver exceptional customer service, resolving queries and complaints promptly while maintaining high levels of customer satisfaction and loyalty. Monitor departmental performance, maintain accurate records, and ensure compliance with all company policies, legal requirements, and health and safety standards. Helpful skills and qualifications Don't worry about ticking off every single skill here • if you care about delivering great experiences as much as we do, we want to hear from you. Minimum 3 years' experience within van rental, fleet management, commercial vehicles, or the wider automotive industry. Proven experience managing fleet operations, maximising vehicle utilisation, and driving commercial performance. Strong business development and account management skills, with the ability to build and maintain customer relationships. Excellent customer service, communication, and stakeholder management skills. Good understanding of rental compliance, vehicle legislation, and health & safety requirements. Strong organisational and administrative skills, with the ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office and fleet management systems, with experience monitoring performance and reporting on KPIs. Proactive, commercially driven, and results-focused, with strong problem-solving abilities and attention to detail. Full UK Driving Licence essential; knowledge of Volkswagen Commercial Vehicles would be advantageous. We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us • just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each TPBN1_UKTJ

Based at Square Gardens, Manchester, one of the UK’s largest and most prestigious co-living communities, the Residence Manager is responsible for the day-to-day leadership and operational performance of a premium, service-led student living experience at Acer Tower, a residential community of 1,200 beds. This is a visible, hands-on role requiring strong leadership of a multidisciplinary site team, with direct management responsibility for the Resident Services and Maintenance teams and responsibility for directing the day-to-day activities of contracted Cleaning and Security teams. Working closely with central Operations, Sales and other support functions, the Residence Manager will maintain high operational standards, ensure issues are owned through to resolution and retain clear accountability for delivery within Acer. Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, co-living, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline. • Take overall responsibility for the day-to-day operation of Acer, providing visible leadership and ensuring consistently high standards across the building., • Lead, manage and develop the Resident Services and Maintenance teams, fostering a collaborative, accountable and high-performing site culture., • Oversee contracted Cleaning and Security services, delegating day-to-day tasks and monitoring performance against agreed standards and SLAs., • Deliver an excellent resident experience throughout the student journey, from arrival and induction through to departure, ensuring issues and complaints are resolved promptly and effectively., • Monitor resident feedback, satisfaction and service performance, working towards the Square Gardens Net Promoter Score (NPS) target of +60., • Build effective relationships with university accommodation and residential life teams, ensuring commitments to university-nominated residents are met., • Lead operational planning for student arrivals, departures and room readiness, coordinating Resident Services, Maintenance, Cleaning and university partners., • Oversee planned and reactive maintenance, building inspections and contractor activity, ensuring issues are prioritised, communicated and followed through to resolution., • Ensure compliance with the ANUK/Unipol National Code, company procedures, Health & Safety requirements and fire safety standards, maintaining accurate records and audit readiness., • Monitor operational KPIs, manage controllable expenditure and provide accurate reporting to senior management., • Work collaboratively with central Sales teams to support occupancy, retention, rebooking and resident-facing sales activity., • Promote resident engagement, wellbeing initiatives and community activities while maintaining an inclusive and supportive living environment., • Proven management experience within student accommodation, residential property, hospitality or a comparable customer-focused operational environment., • Experience leading and developing customer-facing teams, ideally including maintenance or facilities colleagues., • Strong operational management skills, with the ability to take ownership of a large, complex building and prioritise competing demands., • A track record of delivering excellent customer service, resolving complaints and improving resident satisfaction against measurable targets., • Good understanding of Health & Safety, fire safety and operational compliance; knowledge of the ANUK/Unipol National Code is desirable., • Experience working with contractors, external stakeholders and university accommodation teams is advantageous., • Commercial awareness, including an understanding of occupancy, retention, rebooking and operational expenditure., • Excellent communication, organisational and people-management skills, with a hands-on approach to leadership and problem-solving., • Experience using property management or CRM systems such as HubSpot, MRI or KX as desirable., • There is requirement to work 1 Saturday in 5 on a rota basis with a lieu day off the following week., • There will also be a requirement to work overtime on weekends in line with peak tenancy periods. #J-18808-Ljbffr

About The Role Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Ltdis looking to recruit a Section Engineer (civil engineering). This is an excellent opportunity for an experienced site engineer who is looking to progress into site management. As a Section Engineer, you will manage the day-to-day engineering activities on the project and take on supervisory responsibilities, managing small schemes and contractors on a day-to-day basis. M Group Ltd's Civils Project sector delivers a range of civil engineering schemes including junction improvements, structures and public realm delivered through Frameworks and existing highways term service contracts. Want to come and be a part of it? What will you be doing? Ensure the highest possible Health, Safety & Environmental standards are employed across the project, adhering to M Group Ltd health and safety policy/environmental policy while actively supporting the safety culture that is an integral part of the M Group Ltd working environment. Manage site engineering activities including engineering control, setting out, providing direction to the workforce and leading quality control systems to ensure compliance with project design and specifications. Represent Milestone and the Client in a professional manner at all times, be customer focused and proactive in managing customer interface to prevent / eliminate complaints. Survey & engineering control - Responsible for checking all contractor and direct labour works. Liaise with commercial team to manage changes identified on site Engage with the commercial team and capture costs for the commercial performance of the project. Keep accurate records including site diary, records of works activities, resource allocations and as-built information. Assist in preparation of health and safety files and post completion reports. Participate in Value Management process and Value Engineering reviews as required. Ensure compliance with Milestone and Client H&S, Quality and Environmental processes, procedures, reporting and performance requirements What you'll bring A high level of experience in civil engineering and workforce supervision specifically earthworks; drainage, structures and surfacing. Skilled at setting out and surveying with both GPS and Robotic Total Stations. The ability to establish effective relationships with contacts at all levels including clients, colleagues, and sub-contractors. The ability to remain flexible in your approach to the role whilst embracing change and helping to drive that change. Highly organised and able to manage priorities, whilst multi-tasking for many stakeholders, and remaining focussed on what is important. Document review including the use of AutoCAD for planning and take off. Passionate about achieving an injury-free environment, choosing to work safely and influencing others to do the same. Committed to caring for people's safety. Constantly focused on improving performance, doing everything to the best of your ability and making the best of every situation. What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you and your family 28 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH INDREG TPBN1_UKTJ

Work with us Kwik Fit - Heywood If you want to know about the requirements for this role, read on for all the relevant information. 1 Bradshaw St, Heywood OL10 1PN This role offers an OTE of £32,000-£37,000 inclusive of basic salary and bonus. Are you getting the rewards you deserve for the trust you build with customers when you put their car through its MOT? This is your chance to work for an employer that understands how valuable that is. We're hiring MOT Testers right now at Kwik Fit. You'll get great pay and benefits, and we'll help you progress if that's what you want to do—we've recently invested massively in making Kwik Fit the place to be if you want to develop a rewarding career for life. The Day to Day You'll deliver all aspects of the MOT test to Government standards, with the key objective of keeping our customers safe on the road. You'll support the customer through the process—updating them with progress, any work that needs doing and, where necessary, why their car failed. It's all about building lifelong customer relationships, and you'll put as much into that as you do the technical aspects of your role. Who we're looking for You'll need a valid MOT licence and driving licence. You'll also be able to reassure customers that they're in safe hands and build rapport so that choose us for their MOT every year. And if there's work to be done around the Centre, you'll always be up for pitching in with your colleagues whenever you get a spare moment. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers Up to 50% off at Kwik Fit Wagestream—access your wages before payday Eyecare—free examinations and discounted/free glasses Easy-book appointments with a free online GP Cycle-to-work scheme Free mortgage advice Life assurance Employee Assistance Programme Full-pay paternity leave About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. xrnqpay From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road.

Work with us Ready to kick your fast-fit career into high gear? That's what happens when you join us as an Assistant Manager. Right from the off you'll develop your managerial skills so that you're ready to run your own Kwik Fit Centre when the opportunity arises. If you've earned your stripes in the auto servicing trade, joining us as an Assistant Manager will get you the recognition and support you deserve. The Day to Day You'll be involved in running all aspects of Centre business, supporting the Centre Manager and your team so they can be at the top of their game and keep our customers safe on the road. You'll also role model amazing customer service for colleagues as the walking, talking embodiment of our values. What are these values? Don't worry, they're just things you do already if you're the right fit for us. Who we're looking for We want to meet people who are as ambitious about delivering great service as they are about their careers. Maybe you'll have been an Assistant Manager elsewhere, or perhaps you'll be looking to step up. Either way, you'll be used shouldering responsibility and will have worked your way up in auto repair or fast-fit roles where you supported your team delivered amazing customer experiences. As much as we'll support your development, you'll also be proactive in developing management behaviours like accountability, curiosity and understanding—you know, the reasons why you're respected at work. The Perks You'll be in for some of the best benefits in the industry. They include: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestream—access your wages before payday. Eyecare—free examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

Fence Installer Up to £19/hour + £40/overnight stay + overtime Company van + fuel card provided We are seeking skilled and dedicated Fence Installers to join our team. This role involves installing high security fencing on utilities sites across the UK. Due to our fencing teams working on projects for large national contracts, we require our team to stay away most weeks. Role & Responsibilities: Installation of Steelwork and Fence structures Informing Lead Fence Installer of deviations from arrangements or additional purchasing requirements. Reporting defects, snags and complaints to Lead Fence Installer Reporting health & safety defects / incidents / accidents and near miss situations to the Lead Fence Installer Liaising with Client's representatives (as required) Verification of times claimed on timesheets and any other personal expenses. Ensuring that all Risk Assessments and Method Statements are adhered to. Ensure all appropriate permits are in place prior to any activity taking place. For promoting good practice of material sustainability (Reuse and/or Recycle) initiatives to reduce waste and save costs. For reporting to the Lead Installer all defective materials and substandard quality/workmanship standards that do not meet the works specification/s. Minor Civils works (Sills, Small Foundations, Drawpits, Ducting) Essential Competencies: Construction Skills Certification Scheme (CSCS) Card Proven record of fencing systems installation. Proven ability to carry out installations.Able to make decisions and take responsibility. Good interpersonal skills. Must have good observational skills especially for Health, Safety and Quality issues. Ability to learn, understand promote and apply new technologies. HSG47 Previous experience on substation / gas sites preferable. If you are passionate about delivering exceptional workmanship in fencing installations and possess the required skills, we encourage you to apply for this exciting opportunity. TPBN1_UKTJ

Due to business growth, our client, an industry leading Manufacturing Engineering company based near Oldham are looking to recruit a Quality Manager to join the business on a permanent basis. The successful candidate will be required to oversee the day to day running of the company's Quality systems and procedures through the use of audit, non-conformance reporting, feedback, corrective action and other formal management practices. You will also be required to manage a team of 5 staff with the department. Interested candidates will ideally be Degree qualified within an engineering discipline with working knowledge of ISO 9001. A demonstrable background within Quality Engineering with a broad understanding of manufacturing processes including Fabrication, Machining and Assembly is a must. This position is based on days and available for an immediate start. Hours - Mon - Fri 0830 - 1630 Role Description Lead the Quality function and provide direct support and quality management subject matter expertise to the relevant personnel on site. Leading the development and implementation of the Quality Management System to simplify and improve the ways of working. Resolving or escalating any quality management concerns, issues, and risks and leading a culture of root cause analysis and continuous improvement. Communicate effectively with your team giving clear guidance and instructions. Have regular updates with your team to ensure any issues are dealt with in a professional timely manner following procedures where necessary. Ensure that the company's quality and welding accreditations are maintained. Ensure all Quality performance statistics and reportage and present to Senior Management and throughout the company. Including for company briefings, toolbox talks and other communication streams. Oversee the Internal Audit Schedule ensuring all Quality audits are completed within the scheduled timeframe. Conduct periodic Quality review meetings as required to maintain compliance. Deal with Customer Complaints including recording, root cause investigation, corrective actions and response. Use of appropriate Quality and Lean management techniques for investigation and required actions. Raise NCR's for internal and external issues. Use of appropriate Quality and Lean management techniques for investigation and required actions. Conduct and/or assist with external audits as appropriate. Including customers, suppliers and third-party inspectorates – BSI, TWI, etc. Management of the Life Time Records production from creation through compilation to final delivery in compliance with customers' delivery requirements. Ensure the company's calibration system is kept up to date. Skills & Attributes Ideally Degree qualified within an engineering discipline Demonstrable experience in a Quality Management role within an Engineering/ Manufacturing environment. Excellent Knowledge of ISO 9001 - preferably gained by implementing ISO 9001 management systems. Broad knowledge of manufacturing processes including Machining, Fabrication and Assembly 9001 Auditor qualifications are essential. Note: This vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency TPBN1_UKTJ

An excellent opportunity has arisen for a Quality Manager to lead the development, implementation and continuous improvement of an ISO 9001-certified Quality Management System within a precision engineering and manufacturing environment. Reporting to senior leadership, you will drive quality performance, supplier assurance, regulatory compliance and continuous improvement while ensuring products consistently meet customer, industry and business standards. • Lead and continuously improve the ISO 9001:2015 Quality Management System, ensuring ongoing compliance through internal, external and customer audits., • Manage all aspects of quality across manufacturing, inspection, testing, supplier quality and customer complaints, implementing robust root cause analysis and corrective actions., • Lead, develop and support the Quality team while collaborating with Engineering, Operations, Purchasing and other departments to drive quality performance., • Manage supplier quality activities, including supplier audits, performance management, new supplier approvals and technical conformance reviews., • Drive continuous improvement initiatives using Lean methodologies, PFMEA, MSA, Pareto analysis and data-driven investigations while supporting the development of an integrated management system., • Proven experienced as a Quality Manager within Engineering or Manufacturing., • Strong QMS & Auditing experience to ISO 9001, • Willingness to travel occasionally when needed to suppliers and customers, across the UK and Internationally., • Ability to interpret Engineering drawings. Rochdale Permanent Full Time, 37.5 hours per week, Mon - Fri £ Competitive (dependent on experience) • Benefits: 11% combined pension, life assurance, private medical, bonus & more. #J-18808-Ljbffr

MossCare St. Vincent's Housing Group Limited is seeking an experienced Resolution and Intervention Manager to oversee the Complex Case Management Service across Property Care, Neighbourhoods, Compliance and Complaints. You will lead a specialist team to drive case resolution, manage risk and ensure customer-focused outcomes in high-risk property cases. The role requires strong leadership, stakeholder management and a track record of delivering regulatory-compliant, proactive interventions across #J-18808-Ljbffr

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. • We are seeking a Senior Consultant with expertise in environmental acoustics to support the delivery of a portfolio of projects across sectors including residential, renewable energy, commercial and industrial, sports and leisure and infrastructure. Experience in these sectors is advantageous., • You will be responsible for delivering some of the most technically challenging projects and will liaise with internal and external design teams and clients., • You will mentor junior colleagues and contribute to the team’s technical advancements and successes. At WSP, you’ll explore new and inspiring opportunities to develop your expertise, broaden your professional horizons and contribute to flagship projects. WSP has a large, highly experienced and professional Acoustics team which works across a diverse range of interesting projects across a number of sectors within the UK and globally for both private and public sector clients. Working on a range of acoustics projects including those of national significance, we place importance on utilising our expertise to meet our clients’ expectations whilst maintaining/bettering surrounding environments for those living nearby and for nature. The team prides itself on the integrated support offered by working alongside our in-house environmental and sustainability specialists, as well as our transportation, energy, structural and mechanical engineers, to deliver commercially balanced, innovative and integrated solutions. Our team culture promotes and inclusive, friendly and supportive environment with a focus on supporting technical progression and personal and professional development. Being an integral part of a multi-disciplinary and global organisation provides excellent opportunities to flourish within a team of motivated individuals. This includes acoustics-led training, mentoring and professional support for those wanting to achieve chartership. “Working in the WSP Acoustics team for the last six years has allowed me to realise my goals and ambitions. The team are really friendly and helpful, supporting me towards achieving chartership as well as my ongoing professional and personal development.” – WSP Senior Acoustic Consultant, IEng MIOA “A position at WSP gives the right candidate the chance to work on some of the most challenging engineering projects in the world today, backed by a world class team of acoustics engineers.” – WSP Acoustics Technical Director The WSP acoustics team is amongst the largest and most well respected in the UK. We are regular recipients of industry awards and our leading experts regularly present at conferences and produce cutting edge research papers and guidance documents. “The WSP Acoustics team are the winners of the 2023 ANC Award in the ‘Environmental Noise: Non Infrastructure’ category for Hinkley Point Power Station, for providing noise monitoring and expert advice during the offshore piling work, which has received a significant number of complaints from the local community. Our advice contributed to managing the noise impacts with the local community and enabled the client to meet their programme without incurring substantial additional costs.” • A relevant degree or equivalent qualification, • Demonstrable experience in environmental acoustics, • An enthusiastic, energetic outlook and willingness to learn, • A social and team spirited attitude, • An ability to communicate effectively with a wide range of people Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? #J-18808-Ljbffr

One of the highest rated managing agents in Manchester is looking for a customer focused, experienced Block Property Manager to join its team as a Senior Property Manager, looking after buildings and estates in the Manchester area. We're looking for someone with at least four years of experience as a Block Property Manager or already working as a Senior Property Manager. Our aim is to be the best agent, not the biggest, and to keep workloads manageable to ensure that an excellent service can be delivered - unlike our competitors. How are we genuinely different to the rest Firstly, portfolios are typically around 500 - 800 units, compared to 1500 - 2000 elsewhere. Secondly, we aren't owned by a developer or have multiple shareholders to please, allowing service quality to be put first. Thirdly, support is on hand from senior team members at all times, which is so important when legislation and guidance is constantly changing. We only cover the North West, so no travelling to far flung places. You'd be joining a team of 30 at present, which grows regularly and totals 45 across the company. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio. Attend and prepare for regular meetings with residents / directors. Conduct routine inspections and schedule maintenance. Chair and minute meetings as appropriate and take actions resulting from these. Budget and financial control - our system is a big help with this. Build and maintain relationships with all stakeholders. Resolving of queries received on the portfolio. Helping to acquire new business (where commission can also be earned). Assisting with complaints handling (thankfully we don't get many at all but can't always please everyone!). We are very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. We excel because our focus is on customer service, so we keep unit numbers per Property Manager lower than any other agent, ensuring each block gets a good level of attention, our staff aren't overworked and reducing complaints. We aren't a national agent and will never be as the service is never close to that of a good, local agent. We're in the process of moving to new offices in Castlefield, having outgrown our current office quicker than expected. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting). Effective numeracy and data entry skills. Experience in handling cladding replacement work / building safety fund applications. Excellent interpersonal skills. Ability to maintain a high level of accuracy. Ability to meet deadlines and grasp the urgency of departmental activities. Experience in managing staff. TPI level 3. Personal Skills / Attributes: Maintaining strict confidentiality. Demonstrate sound work ethics. Flexibility. Be assertive and dynamic. Be deadline driven. Maintaining relationships with all stakeholders. Can work independently. Problem analysis and solving. Professionalism. Full drivers licence and ideally own car. A Little More About Us We have grown considerably in the last five years but have done so carefully, choosing our clients and setting reasonable fees - we don't low ball to win business. We also aren't afraid of offloading impossible clients; we put our own people and their wellbeing first. We are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve our services and the work environment of the team. Working Hours This role is full-time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken. The position is primarily office based but hybrid home working (1 - 2 days per week) is available. TPBN1_UKTJ

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Location: Middleton, Lancashire, United Kingdom We are looking for an experienced and motivated Project Quality Lead to join our team for a major GIS high-voltage (HV) infrastructure project based in Lancaster. The successful candidate will be responsible for supporting the project team throughout the entire process, from concept to commissioning. The ideal applicant will have a robust background in HV environments, demonstrate outstanding attention to detail, possess strong leadership abilities, and communicate effectively with diverse teams. Adaptability, problem‑solving skills, and a proactive approach to quality assurance are fundamental for success in this position. • Ensure that quality-related project activities and services are efficiently implemented by contractors on construction sites, meeting the specific quality requirements of the project., • Prepare and review Project Quality Plans and associated manufacturing and site documents., • Prepare and review Inspection and Test Plans in collaboration with subject matter experts., • Promote continuous improvement by sharing your expertise through training and regular coaching, including ongoing communication with project management, site managers, internal specialist departments, document controllers, and specialist managers from the customer., • Ensure that construction site organisation and subcontractors comply with both project and Linxon quality requirements., • Facilitate testing activities on the construction site in accordance with the project quality plan., • Identify non-conformances and ensure effective resolution., • Participate in mitigating negative impacts on the project and contribute to developing and implementing effective solutions., • Support the project teams with customer complaints and help develop effective solutions., • Drive continuous improvement by sharing knowledge through training and regular coaching., • Relevant professional experience with HV substation projects and construction sites of varying size and complexity., • Previous experience working with National Grid., • In-depth knowledge of quality assurance and quality control., • ISO 9001 Internal Auditor qualification., • Strong IT skills, including proficiency in MS Office and document management., • Health and Safety (H&S) experience is advantageous., • Demonstrate efficiency and a high level of technical, interpersonal, and leadership skills., • Ability to identify and resolve problems proactively and build positive relationships with customers and suppliers., • Communicate messages clearly and coherently, displaying assertiveness as required for the role., • Complete assigned tasks with initiative, flexibility, perseverance, and strict adherence to the Linxon Code of Conduct., • Maintain an overview, remain calm, and act in a solution-oriented manner, even when faced with challenges., • 25 days holiday entitlement, plus statutory and public holidays, with an additional 3 days available through our purchase scheme., • Life Assurance and opportunities for career progression., • Flexible smarter working policy—many of our office-based and some site based employees can work from home or as part of a hybrid model., • Commitment to diversity and inclusion; we welcome applications from people of all races, ages, genders, religions, sexual orientations, and more. #J-18808-Ljbffr

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Pega Business Analyst,Business Analyst,Business Process Management,Pega Platform,Insurance Domain,Complaints Management,European Insurance Regulations & Compliance,Backlog Grooming & Refinement,Agile / Scrum Methodologies,UAT & Business Validation,Excellent Communication and Facilitation Skills. We

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Senior Manager, Collections & Recoveries. Evidence good customer outcomes through clear MI, quality assurance, outcomes testing and complaints root-cause analysis, contribute to our Consumer Duty reporting, and act as a key point of contact for regulatory and industry engagement on collections topic

UA92 was founded to do higher education differently. Created through a unique partnership between Lancaster University and the Class of ’92, we combine the academic rigour and standards expected of UK higher education with an educational model built around employability, character development, inclusion and social mobility. We are proud of what we have built. But we are equally ambitious about what comes next. As UA92 continues to grow and mature as an institution, we are strengthening our academic governance, quality and regulatory capability and preparing for the next important stage in our development. Our ambition is to evolve from our current franchised provision towards validation arrangements and, in time, Degree Awarding Powers. We are now looking for a Head of Academic Quality and Governance to play a leading role in that journey. This is an opportunity for an experienced higher education professional to influence the academic infrastructure of an institution at a formative point in its development – working alongside our Registrar, Executive Team, Academic Board, Governing Body and colleagues at Lancaster University to build the frameworks that will underpin UA92 for years to come. As Head of Academic Quality and Governance, you will provide strategic leadership across academic quality, standards, governance and regulatory compliance. You will lead the development of a mature and sustainable academic governance framework for UA92, ensuring we have the academic regulations, policies, assurance mechanisms and governance structures needed to support our distinctive educational model and increasing institutional autonomy. A significant part of your remit will be helping to lead UA92’s progression from franchised provision towards validation arrangements and ultimately Degree Awarding Powers. Working closely with the Registrar and senior colleagues, you will provide strategic oversight of institutional readiness, academic assurance, enhancement, student outcomes, regulatory risk and governance effectiveness. You will be a trusted source of expertise to senior leaders and governors, providing clear advice on an increasingly complex UK higher education regulatory environment and ensuring UA92 continues to meet the expectations of the Office for Students and other relevant regulatory and sector bodies. You will also provide strategic oversight of our complaints, academic appeals and academic misconduct frameworks, ensuring our approach is fair, transparent and robust, while using the insight arising from student casework to strengthen institutional learning and quality enhancement. You will already have leadership experience within UK higher education, gained within academic quality, registry, governance, regulatory compliance or a closely related area. You will bring: • Expert knowledge of the UK higher education regulatory environment, including OfS Conditions of Registration, academic standards, quality assurance and enhancement., • Significant experience of academic governance and institutional assurance within higher education., • A strong understanding of validation, academic autonomy and the requirements associated with increasing institutional maturity., • Experience of developing academic regulations, policies and quality frameworks that are both rigorous and workable., • Experience of advising Executive Teams, Academic Boards, Governing Bodies and senior academic colleagues on complex academic and regulatory matters., • Strong understanding of complaints, academic appeals, academic misconduct and the OIA Good Practice Framework., • Experience of regulatory review, audit, inspection or external quality assessment activity., • The credibility and judgement to influence senior academics, executives, governors, partners and external stakeholders., • The ability to lead and develop high-performing teams through organisational growth and change. Experience of supporting an institution through a transition towards greater academic autonomy, leading validation activity or contributing significantly to a Degree Awarding Powers application would be particularly valuable. You will be comfortable operating in an organisation that is growing, evolving and prepared to challenge established ways of doing things. You'll know when academic convention matters, when regulation gives us clear parameters and when there is space to think differently. There aren't many opportunities in higher education where you can join an institution at this stage of its journey and have a genuine hand in shaping what it becomes. You will join an institution with an established academic relationship with Lancaster University, while helping UA92 develop the governance, quality and regulatory maturity required for its longer-term ambitions. You'll work closely with senior academic and professional colleagues and have the opportunity to influence institutional strategy, academic governance and the student experience at the highest level. We care about standards and academic rigour. We care equally about what those standards enable an outstanding education and meaningful opportunities for our students. Role: Head of Academic Quality and Governance Salary: £57,000 – £70,000 Contract: Full-time, permanent Hours: 37.5 hours per week Reporting to: Registrar Location: UA92, Manchester The role will lead colleagues across Academic Quality, Governance and Registry, including the Complaints and Appeals Manager and Quality and Governance Officer roles. UA92 is committed to building a diverse and inclusive community where everyone has the opportunity to fulfil their potential. We actively encourage applications from individuals from underrepresented backgrounds and those with non-traditional career paths. Additionally, we welcome candidates who have an understanding of inclusion. Applicants must have the right to work in the UK. UA92 cannot sponsor visas for this role #J-18808-Ljbffr

Basic Salary: up to £60,000 dependent on experience. Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long‑term financial well‑being. Through innovative and purpose‑driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Compliance, Oversight, Risk and Assurance team ensures the organisation meets regulatory expectations, manages key risks, and maintains strong governance. The team covers a range of specialist areas including Compliance Oversight, Outcomes Monitoring, Conduct Risk, Horizon Scanning, Regulatory Liaison, Data Protection, Financial Crime, Regulatory Policy, Governance, Whistleblowing, Complaints, Customer Communications, Consumer Duty reporting, and regulatory permissions. Within the team, the Risk & Assurance function provides independent challenge and oversight. Assurance delivers objective testing of controls and oversight mechanisms, giving evidence that risks are well managed and controls operate effectively. Risk Management oversees the Enterprise Risk Management framework, including risk appetite, incident management, monitoring, and reporting. Together, these functions help ensure risks are understood, controls remain effective, and the organisation operates safely and compliantly. Part of the Compliance, Oversight, Risk, and Assurance team, reporting to the Director of Risk & Compliance, you’ll will be responsible for leading the organisation’s Risk & Assurance activities. This includes delivering independent assurance reviews that validate the effectiveness of key controls and oversight mechanisms and managing the Enterprise Risk Management framework to ensure risks are identified, assessed, and managed in line with the organisation’s risk appetite. You will provide expert challenge, insight, and reporting to senior leaders, helping to strengthen governance, improve control effectiveness, and support a strong risk culture across the business. This is an excellent opportunity to become a valued member of Team Evo and grow with us. • Support the Director of Risk & Compliance in all relevant risk & assurance activities across the Evolution Group of companies., • Effectively manage the Risk and Assurance team to execute the Risk & Assurance Plan, ensuring alignment with regulatory expectations, emerging risks, and organisational priorities., • Lead the delivery of independent assurance reviews to assess the effectiveness of first line controls, oversight mechanisms, and risk management practices., • Produce clear, high‑quality assurance reports with actionable findings, recommendations, and insights for senior leadership and governance committees., • Oversee the Enterprise Risk Management (ERM) framework, ensuring risks are identified, assessed, monitored, and reported consistently across the organisation., • Manage the risk appetite framework, supporting the organisation in setting, reviewing, and operating within agreed thresholds., • Lead the investigation, analysis, and reporting of risk incidents, ensuring root causes are understood and corrective actions are implemented., • Provide expert challenge and guidance to business areas on risk exposures, control effectiveness, and remediation plans., • Maintain risk registers, dashboards, and reporting packs, ensuring timely and accurate information for executive and board‑level committees., • Support horizon scanning by identifying emerging risks, themes, and regulatory developments that may impact the organisation., • Strengthen risk culture through engagement, training, and proactive support to first line teams., • Liaise with internal and external auditors, regulators, and other assurance providers to ensure effective coordination and consistent messaging., • Drive continuous improvement across both risk and assurance activities, embedding best practices and enhancing organisational resilience., • Support the Compliance & Oversight team, as required, to deliver on the directorate’s objectives., • Any other duties deemed appropriate by the business, • A good standard of verbal and written communication in English., • Proven experience in a Risk, Assurance, Compliance, Internal Audit, or related governance function within financial services or a regulated environment., • Strong background in delivering assurance reviews, control testing, or audit engagements, with the ability to produce clear, evidence‑based reports., • Practical experience managing or operating within an Enterprise Risk Management (ERM) framework, including risk identification, assessment, and monitoring., • Hands‑on experience with risk appetite, risk incidents, and root‑cause analysis, including tracking and validating remediation actions., • Demonstrated ability to analyse complex control environments and provide effective challenge to senior stakeholders., • Experience designing or improving risk and control frameworks, policies, or methodologies., • Strong understanding of regulatory expectations and governance requirements relevant to the sector (e.g., FCA, PRA, Consumer Duty, financial crime obligations)., • Proven experience producing high‑quality risk and assurance reporting for committees, senior leadership, or boards., • Ability to manage multiple assurance and risk activities simultaneously, often to tight deadlines., • Experience engaging with external auditors, regulators, or other assurance providers., • Intelligent, articulate, and persuasive individual, who can communicate risk and assurance related concepts to both technical and non‑technical staff., • Excellent time management skills and ability to effectively manage changes to priorities and deadlines., • Excellent communication and organisational skills., • Experience of providing feedback/coaching in a constructive manner., • The ability to clearly express ideas and communicate succinctly across a range of colleagues, including senior managers., • Ability to work as a member of a team and upon own initiative., • Professional qualifications such as IRM, ICA, IIA, ISO‑based certifications, or equivalent risk/assurance accreditations., • Experience designing or embedding risk frameworks, assurance methodologies, or quality assurance programmes., • Prior involvement in third party or supplier risk assessments, including audit coordination., • Experience working with Consumer Duty, conduct risk frameworks, or outcomes monitoring., • Exposure to data governance, data protection, or financial crime risk environments., • Experience using GRC or risk management software/tools to support reporting and analysis., • Understanding of horizon scanning techniques and emerging risk identification., • Previous experience presenting at senior leadership or board‑level committees., • Background in fast growth, change heavy, or multi regulated environments., • Experience collaborating with regulators, external auditors, or other assurance providers The responsibilities set out in this document and any additional information are intended to provide a guide to the role. It is not possible to include everything you will be asked to undertake, and we expect all employees to work flexibly according to business needs and to enhance your own development. Your skills, abilities and training needs will be taken into account and discussed with you when any significant changes to your role are needed. • Up to 25 days’ annual leave + Bank Holidays, • Your birthday off, every year!, • A contributory pensions scheme, matched up to 5%, • Long Service Awards, • Cycle to work scheme, • Life Assurance Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork. We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected. We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role. Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it. If you need any support with completing this application, please contact us and we will be happy to assist. Evolution Money is a Disability Confident Committed employer. We offer interview to anyone with disability who meets the minimum criteria for the role. #J-18808-Ljbffr

Project Quality Lead page is loaded## Project Quality Leadlocations: GB.United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-153374### Job DescriptionProject Quality LeadLocation: Middleton, Lancashire, United KingdomRole Overview We are looking for an experienced and motivated Project Quality Lead to join our team for a major GIS high-voltage (HV) infrastructure project based in Lancaster. The successful candidate will be responsible for supporting the project team throughout the entire process, from concept to commissioning. The ideal applicant will have a robust background in HV environments, demonstrate outstanding attention to detail, possess strong leadership abilities, and communicate effectively with diverse teams. Adaptability, problem-solving skills, and a proactive approach to quality assurance are fundamental for success in this position.Key Responsibilities• Ensure that quality-related project activities and services are efficiently implemented by contractors on construction sites, meeting the specific quality requirements of the project.• Prepare and review Project Quality Plans and associated manufacturing and site documents.• Prepare and review Inspection and Test Plans in collaboration with subject matter experts.• Promote continuous improvement by sharing your expertise through training and regular coaching, including ongoing communication with project management, site managers, internal specialist departments, document controllers, and specialist managers from the customer.• Ensure that construction site organisation and subcontractors comply with both project and Linxon quality requirements.• Facilitate testing activities on the construction site in accordance with the project quality plan.• Identify non-conformances and ensure effective resolution.• Participate in mitigating negative impacts on the project and contribute to developing and implementing effective solutions.• Support the project teams with customer complaints and help develop effective solutions.• Drive continuous improvement by sharing knowledge through training and regular coaching.Qualifications• Relevant professional experience with HV substation projects and construction sites of varying size and complexity.• Previous experience working with National Grid.• In-depth knowledge of quality assurance and quality control. • ISO 9001 Internal Auditor qualification.• Strong IT skills, including proficiency in MS Office and document management.• Health and Safety (H&S) experience is advantageous.Other Specifications• Demonstrate efficiency and a high level of technical, interpersonal, and leadership skills.• Ability to identify and resolve problems proactively and build positive relationships with customers and suppliers.• Communicate messages clearly and coherently, displaying assertiveness as required for the role.• Complete assigned tasks with initiative, flexibility, perseverance, and strict adherence to the Linxon Code of Conduct.• Maintain an overview, remain calm, and act in a solution-oriented manner, even when faced with challenges.What We OfferIn return, we provide a comprehensive range of rewards and benefits:• 25 days holiday entitlement, plus statutory and public holidays, with an additional 3 days available through our purchase scheme.• Life Assurance and opportunities for career progression.• Flexible smarter working policy—many of our office-based and some site based employees can work from home or as part of a hybrid model.• Commitment to diversity and inclusion; we welcome applications from people of all races, ages, genders, religions, sexual orientations, and more.About LinxonOur HeritageWe bring together the expertise of Hitachi Energy and Atkins Realis. Linxon combines AtkinsRéalis' project management capabilities with Hitachi Energy’s industry-leading technological knowledge, focusing on substations. Our aim is to deliver sustainable energy solutions and be a true partner to facilitate digital transformation, ensuring consistent reliability for those who depend on our services.Our VisionLinxon is the partner of choice for customers seeking comprehensive solutions. We deliver the best market offer for EPC projects by leveraging world-class power technologies and unmatched competence in managing infrastructure activities. Our goal is to exceed the expectations of customers and partners, always adhering to the highest standards of quality, safety, efficiency, and sustainability.Our PurposeWe are building the infrastructure required to power the world with carbon-free energy. Linxon is leading the way in sustainability by constructing essential infrastructure for the energy transition. We help cities grow, industries expand, and communities thrive by developing a vital part of the power transmission grid. Our clients benefit from the combined know-how of original equipment manufacturers and project execution capabilities, resulting in efficient and continuously improved solutions and enhanced industrial productivity. “Building the infrastructure to power the world”#Linxon### Worker TypeEmployee### Job TypeRegularAt Linxon, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. #J-18808-Ljbffr

Experienced Customer Service Manager needed to lead a team in the social housing sector, focusing on onboarding, complaints, compliance, and reporting.

Handles customer complaints in social housing as the first point of contact, investigating issues and communicating outcomes to stakeholders and the Housing Ombudsman.

Handles customer complaints in social housing, investigates cases, communicates outcomes to stakeholders, and liaises with various parties including the Housing Ombudsman.

Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing Complaints Officers team. Lead, coach and collaborate with Operations and Product to translate feedback into meaningful changes, with a culture of innovation and accountability across the complaints functi

Oversee the management and reporting of customer complaints, including Executive Complaints and Financial Ombudsman cases. Act as a senior point of escalation, directly handling complex customer enquiries and complaints, including fraud cases, and ensuring prompt, high-quality resolution within esta

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Goldman Sachs is seeking an experienced Complaints Leader to join our Retail Banking and Wealth Management customer support operations. You will oversee complaints handling, provide leadership and coaching to specialists, and act as escalation point for complex inquiries, including fraud cases.

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

Handles customer complaints from start to finish, investigating concerns and making decisions on behalf of the company, with a focus on customer advocacy and problem-solving.

Seeking a Complaints Team Leader for a social housing repairs and maintenance contractor to manage a busy contact center.