Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday ...
As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You'll use your listening and communication skills to build constructive ...
We are looking for a customer care manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business
The successful candidate will have prior complaints and client resolution experience with confident communication skills and an ability to manage processes from start to finish.This is a fantastic ...
Complaints teamPay rate: £12.18phDuration: temporary for 6 months (potential to be extended)Hours: Monday to Friday - 20 hours (1:00pm to 5:00pm)Location: Based at Shire Hall, Warwick CV34 4SAStart ...
Respond to customer complaints by conducting a first site inspection. * Management of your weekly, monthly diary in respect of regional site visits, liaising with the team planner daily
To improve the quality experience of our customers by managing and resolving key quality projects focusing on customer complaints by making use of the JLR IQM 8D management system. The role demands ...
Resolve customer complaints * Process discrepancies related to logistics, raise concerns & ensure system notifications are triggered * Work with internal & external partners to ensure investigations ...
To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our service standards, and are used as a data source to inform potential service improvements * Take a lead ...
Escalate issues in connection with customer complaints exceeding deadlines and other critical occurrences. * Communicate and cooperate with the Service Management T-EU, with other department, with ...
Respond positively to customer enquiries and resolving customer complaints taking ownership of customers issues and follow problems through to resolution. * Advise customers on any relevant product ...
... complaints resolution matters; * Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and * Any other appropriate job ...
Handle inquiries, complaints, and requests promptly and professionally. * Communicate effectively with customers via various channels including phone, email, and in-person interactions. * Collaborate ...
To ensure that complaints, MP, and Ombudsman enquiries are responded to in compliance with service standards and are used as a data source to inform potential service improvements. * Take a lead role ...
Oversee the customer service team and handle queries and complaints promptly. * Ensuring sufficient stock levels for engineers. * Think on your feet and willing to solve technical problems ...
Provide front line response to technical queries, customer complaints, product rejections and any crises situations. by direct customer liaison and effective, proactive communication that protects ...
Investigate customer issues and complaints through to resolution in the most effective and efficient manner possible. * Manage any order cancellations/refunds daily. * Monitoring of and liaising with ...
As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus
Log and report on complaints, ensuring all necessary investigations are completed. * Collaborate with relevant stakeholders to close out investigations and resolve complaints effectively. * Assist in ...
Handling any customer complaints in an efficient and effective way * Collating finance proposals for customers Required Skills and ExperienceYou must be well presented, enjoy meeting new people ...
Handle customer inquiries and complaints regarding after-sales service in a timely and empathetic manner. * Process Coordination : Oversee the end-to-end service process from customer contact to ...
Respond promptly and professionally to customer requests, concerns, and complaints * Provide accurate information about products, services, and company policies * Assist customers in navigating our ...
Investigating H & S accidents, incidents, customer complaints etc. * Plan and manage facility projects. * Monitor and manage facility budgets, ensuring cost-effectiveness. * Implement and maintain ...
They will ensure that all quality complaints that occur after the roofing is laid are investigated effectively and dealt with in a timely and cost effective manner liaising with all key stakeholders