Customer Service jobs in BanburyCreate job alerts

FRENCH SELECTION (FS) Export Customer Service Administrator (with German) Location: Banbury Office Based Role Salary: up to £30,000 per annum Ref: 8232CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8232CS The company: A well-established British manufacturer specialising in the design and production of industrial equipment. Mai... ZIPC1_UKTJ

Customer Service Assistant\n Location: Banbury Salary: £12.71/h Hours: Monday to Friday, 40 hours per week Contract Type: Temporary to Permanent \n We are currently recruiting for a Customer Service Assistant to join our client's friendly and supportive team in Banbury. This is a fantastic opportunity for someone looking to develop their customer service and administrative skills within a busy office enviro... \n \n ZIPC1_UKTJ

Company Overview This growing organisation operates within the healthcare sector, delivering specialist services to customers across the UK. With a strong commitment to quality, innovation, and customer care, the business has built a reputation for providing reliable support and maintaining high standards of service. The organisation offers a collaborative and supportive working environment where employees are encouraged to contribute to ongoing improvements and professional development.Customer Service Team Leader An excellent opportunity is available for an experienced Customer Service Team Leader to join a busy and customer-focused organisation. This role combines team leadership, training, quality assurance, and customer support responsibilities, making it ideal for someone who enjoys developing people while ensuring a high standard of service delivery. Working closely with operational teams, you will support daily customer service activities, provide guidance to team members, deliver onboarding and training programmes, manage escalated enquiries, and help drive continuous improvement initiatives. The successful candidate will play a key role in maintaining service quality, supporting team performance, and ensuring customers receive a professional and positive experience.Duties & Responsibilities • Act as the primary point of contact for Customer Care Assistants regarding operational q...

Accounts Manager - Rural Business | Banbury | £49,000 - £65,000 Are you an accountant with a deep understanding of the agricultural sector? We're offering a brilliant opportunity to manage a key portfolio of agricultural clients, delivering bespoke accounting and tax solutions while mentoring a dynamic team. This firm is known for its dedication to career progression, flexible working options, and fostering a positive, team-oriented culture. What's in it for you? • Competitive salary (£49,000 - £65,000), • Flexible working policy - ensuring the perfect work-life balance, • Generous holiday entitlement, • Comprehensive healthcare and medical cashback plan, • Retail discounts and exclusive perks, • Life assurance & enhanced maternity/paternity benefits, • Cycle to work scheme and car scheme, • Regular social events, annual away days, and a Christmas party, • Get involved in charity events like mountain climbs, obstacle courses, and sporting challenges Your responsibilities: • Managing a portfolio of agricultural and rural business clients, providing tailored accounting and tax services, • Being the key point of contact for clients, offering advice on financial strategies and business planning, • Reviewing accounts and tax returns produced by junior staff (both corporate and unincorporated), • Spotting business and tax planning opportunities, ...

Location:Banbury Salary:£12.71/h Hours:Monday to Friday, 40 hours per week Contract Type:Temporary to Permanent We are currently recruiting for a Customer Service Advisor to join our client's friendly and supportive team in Banbury. This is a fantastic opportunity for someone looking to develop their customer service and administrative skills within a busy office environment. Full training will be provided. Key Responsibilities • Answer incoming telephone calls and respond to customer enquiries professionally and efficiently., • Process customer orders accurately and in a timely manner., • Provide excellent customer service and support to both new and existing customers., • Liaise with colleagues to ensure customer requirements are met., • Maintain accurate records and update internal systems as required., • Support the wider team with general administrative duties. Requirements • Computer literate with a good understanding of Microsoft Word and Excel., • Confident an...

A fantastic opportunity to join a friendly, hard-working customer service and sales order processing team in Banbury - please note this is an office based role. Your main focus would be to ensure KPI’s are met to deliver excellent customer service and strive to exceed customer expectations wherever possible: • Confirm receipt of orders to all customers within 24hrs., • Apply company credit control policy. Ensuring credit limits are checked with no invoices outstanding before orders are processed., • Process sales orders through to delivery., • Arrange delivery of sales orders with hauliers/shipping lines., • Raising customs, import and export documentation where required., • Raise sales contracts & call offs., • Maintain all Contract records, shipment and delivery spreadsheets accordingly., • Obtain and issue Quality Certificates., • Raise sales invoices., • Handle general customer enquiries., • Handle straightforward customer complaints., • Maintain complaint records., • Process sample requests and maintain records., • Maintain sales commission records., • Maintain distribution cost records. PURCHASE • Obtain and save all relevant paperwork from suppliers., • Process Purchase orders through to delivery., • Raise Purchase contracts and call offs, • Validate purchase invoices and resolve disputes., • Communicate with Su...

Accounts Manager - Rural Business | Banbury | £49,000 - £65,000 Are you an accountant with a deep understanding of the agricultural sector? We're offering a brilliant opportunity to manage a key portfolio of agricultural clients, delivering bespoke accounting and tax solutions while mentoring a dynamic team. This firm is known for its dedication to career progression, flexible working options, and fostering a positive, team-oriented culture. What's in it for you? • Competitive salary (£49,000 - £65,000), • Flexible working policy - ensuring the perfect work-life balance, • Generous holiday entitlement, • Comprehensive healthcare and medical cashback plan, • Retail discounts and exclusive perks, • Life assurance & enhanced maternity/paternity benefits, • Cycle to work scheme and car scheme, • Regular social events, annual away days, and a Christmas party, • Get involved in charity events like mountain climbs, obstacle courses, and sporting challenges Your responsibilities: • Managing a portfolio of agricultural and rural business clients, providing tailored accounting and tax services, • Being the key point of contact for clients, offering advice on financial strategies and business planning, • Reviewing accounts and tax returns produced by junior staff (both corporate and unincorporated), • Spotting business and tax planning opportunities, ...

Recruitment Pro is delighted to be recruiting on behalf of a well-established and growing healthcare organisation for an experienced Customer Service Team Leader / Trainer. This is an excellent opportunity for a customer service professional with leadership experience who is passionate about developing people, improving processes, and delivering exceptional customer experiences. You will play a key role in supporting day-to-day customer service operations, onboarding and training new team members, and ensuring consistently high service standards across the team. Please Note - To be considered for this role, you MUST have freshdesk experience. The Role Working closely with the Operations team, you will provide leadership and support to Customer Care Assistants while helping drive service excellence and continuous improvement across the department. Key responsibilities include: Acting as the first point of contact for customer service team members regarding operational queries. Delivering structured onboarding, coaching, and training programmes for new starters. Managing and resolving escalated customer enquiries across phone, email, live chat, and social media channels. Supporting the achievement of individual and team KPIs. Conducting quality audits, spot checks, and compliance reviews. Assisting with rota planning and resource allocation. * Liaising with internal stakeholders to resolve ...

Customer Service Coordinator Salary £28,000 per annum + Bonus £600.00 - £1000.00 – per annum Our client is seeking to find a friendly, outgoing, organised Customer Service Co-ordinator to work closely with their Engineers and Customers in a fast-paced small team. • Responsible for a team of engineers, usually 2-4 depending on experience., • Responding to customer inquiries and keeping them up to date with progress., • Arranging annual and bi-annual callouts for routing calibration for equipment., • Assist the engineers with diary management, routing and ensure you communicate as a team., • Answer incoming telephone calls, assist customers and our engineers with their requests, or re-direct calls to the correct person/department where necessary., • 60% telephone liaison, 40% Invoicing, • Complete administration of engineer reports and customer invoicing within 48 hours., • Ensure the CRM system is kept accurate and up to date, • Update the customer database, gather further details for customer records., • Monitor the department email inbox and respond to customers based on the urgency. Skills required: Experience within Customer Services essential Preference given to those from an Automotive background – (Service Advisor) Preference given to those with technical parts experience Excellent teleph...

Customer Service Coordinator Salary £28,000 per annum + Bonus £600.00 - £1000.00 per annum Our client is seeking to find a friendly, outgoing, organised Customer Service Co-ordinator to work closely with their Engineers and Customers in a fast-paced small team. • Responsible for a team of engineers, usually 2-4 depending on experience., • Responding to customer inquiries and keeping them up to date with progress., • Arranging annual and bi-annual callouts for routing calibration for equipment., • Assist the engineers with diary management, routing and ensure you communicate as a team., • Answer incoming telephone calls, assist customers and our engineers with their requests, or re-direct calls to the correct person/department where necessary., • 60% telephone liaison, 40% Invoicing, • Complete administration of engineer reports and customer invoicing within 48 hours., • Ensure the CRM system is kept accurate and up to date, • Update the customer database, gather further details for customer records., • Monitor the department email inbox and respond to customers based on the urgency. Skills required: Experience within Customer Services essential Preference given to those from an Automotive background (Service Advisor) Preference given to those with technical parts experience Exce...

Are you passionate about ensuring clients receive the highest level of service, building long-lasting relationships? Do you want to work for a global leader in their field? If so, this could be the perfect role for you! About the RoleAs an on-site Customer Service Representative, you will be re

Are you passionate about ensuring clients receive the highest level of service, building long-lasting relationships? Do you want to work for a global leader in their field? If so, this could be the perfect role for you! As an on-site Customer Service Representative, you will be responsible for building long-lasting relationships with our customer by delivering exceptional customer service and maximising customer satisfaction. You will be responsible for raising quotations and managing the booking in and out process of calibration items. Additionally, you will be the point of contact for the administration of the asset management system and sourcing of new assets (calibration items) as required. • Competitive salary, • Continuous development and training plan, • 25 days holiday and the option to buy/sell days, • Flexible working options, • Access to the Trescal PerksHub, • Employee well-being programme, • Medical Health Cash Plan, • Pension and Life Assurance Scheme, • Cycle to work scheme, • Gym membership discounts, • Previous experience within a customer service or administration role, • Excellent communication skills both written and oral are essential, • Excellent IT ski...

Specsavers. A household name and a Highstreet staple. And you could be part of the team. As a Customer Service Hearcare Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of audiology administration including NHS forms, dealing with calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success. Our store Based in Banbury Hearcare, our store has great progression opportunities! What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Part time - 24 hours per week (Thursday, Friday and Saturday), • up to £12.91 an hour, • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too, • Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most, • Complimentary subscription to the Headspace app, • Eyecare and hearcare discounts for you and your family, • Enjoy an additional paid day off on your birthday to celebrate you!...

Are you passionate about ensuring clients receive the highest level of service, building long-lasting relationships? Do you want to work for a global leader in their field? If so, this could be the perfect role for you! About the Role As an on-site Customer Service Representative, you will be responsible for building long-lasting relationships with our customer by delivering exceptional customer service and maximising customer satisfaction. You will be responsible for raising quotations and managing the booking in and out process of calibration items. Additionally, you will be the point of contact for the administration of the asset management system and sourcing of new assets (calibration items) as required. Benefits • Competitive salary, • Continuous development and training plan, • 25 days holiday and the option to buy/sell days, • Flexible working options, • Access to the Trescal PerksHub, • Employee well-being programme, • Medical Health Cash Plan, • Pension and Life Assurance Scheme, • Cycle to work scheme, • Gym membership discountsRequirements, • Previous experience within a customer service or administration role, • Excellent communication skills both written and oral are essential, • Excellent IT skills and knowledge of Office Suite

A fantastic opportunity to join a friendly, hard-working customer service and sales order processing team in Banbury - please note this is an office based role. Your main focus would be to ensure KPI's are met to deliver excellent customer service and strive to exceed customer expectations wherever possible: • Confirm receipt of orders to all customers within 24hrs., • Apply company credit control policy. Ensuring credit limits are checked with no invoices outstanding before orders are processed., • Process sales orders through to delivery., • Arrange delivery of sales orders with hauliers/shipping lines., • Raising customs, import and export documentation where required., • Raise sales contracts & call offs., • Maintain all Contract records, shipment and delivery spreadsheets accordingly., • Obtain and issue Quality Certificates., • Raise sales invoices., • Handle general customer enquiries., • Handle straightforward customer complaints., • Maintain complaint records., • Process sample requests and maintain records., • Maintain sales commission records., • Maintain distribution cost records. PURCHASE • Obtain and save all relevant paperwork from suppliers., • Process Purchase orders through to delivery., • Raise Purchase contracts and call offs, • Validate purchase invoices and resolve disputes., • Communicate with...

Job Title: Customer Advisor Location: Banbury, must be able to drive due to locationHours: Monday to Sunday 9am - 5pm (rotational shifts, 1 day every other weekend with a day off in the week to compensate)Salary: £27,000 - £28,000Employer Overview This established organisation operates within a fast-moving and highly regulated sector, delivering specialist support services to customers nationwide. With a strong emphasis on service quality, operational excellence, and customer care, the business offers a collaborative working environment focused on efficiency, professionalism, and continuous improvement.Customer Advisor An exciting opportunity has arisen for a Customer Advisor to join a growing team based near Banbury. This role is ideal for a customer-focused professional who enjoys helping people, managing queries, and working in a busy administrative environment. Acting as the first point of contact for customers, you will support with enquiries, order processing, and general customer service tasks via phone and email. The successful candidate will be organised, adaptable, and confident in handling sensitive information while maintaining high standards of professionalism and accuracy within a regulated healthcare setting.Duties & Responsibilities • Handle customer orders and general enquiries via telephone and email

Sales and Customer Service Manager. Sales and Customer Service Manager for our Oxford Branch. The role involves managing a team of sales representatives and the customers they look after.

Service Co-ordinator, Banbury Salary £27,000 -£28,000 per annum + Bonus £600.00 -£1000.00 – per annum Our client is seeking to find a friendly, outgoing, organised Service Co-ordinator to to work closely with their Engineers and Customers in a fast-paced small team. • Responsible for a team of engineers, usually 2-4 depending on experience., • Responding to customer inquiries and keeping them up to date with progress., • Arranging annual and bi-annual callouts for routing calibration for equipment., • Assist the engineers with diary management, routing and ensure you communicate as a team., • Answer incoming telephone calls, assist customers and our engineers with their requests, or re-direct calls to the correct person/department where necessary., • 60% telephone liaison, 40% Invoicing, • Complete administration of engineer reports and customer invoicing within 48 hours. Ensure the CRM system is kept accurate and up to date. Update the customer database, gather further details for customer records. • Monitor the department email inbox and respond to customers based on the urgency. Skills required: Experience within Customer Services essential Preference given to those from an Automotive background – (Service Advisor) Preference given to those with technical parts experience Excellent telephone manner Preference given to those with experience with Customer Services or Service Co-ordination or Service Administration Strong attention to detail Team player, keen to work within a small friendly fast-paced team Good MS Office skills We offer 25 days of annual leave, plus 8 bank holidays. Working hours are 08:30 — 17:00 Mon to Thu and 08:30 — 16:30 Fri. (1 hour for lunch)

Customer Service & Sales Order Administrator Banbury £26,500 - £28,000 (DOE) + benefits Monday – Friday | 9:00am – 5:00pm (30-minute lunch) We are working with a well-established and growing business in Banbury looking to recruit a Customer Service & Sales Order Administrator to join their friendly and busy office team. This role would suit someone who enjoys working with customers, keeping things organised, and ensuring orders move smoothly from enquiry through to delivery. It’s a varied position where you’ll be the link between customers, sales, and internal teams. The Customer Service & Sales Order Administrator Role You’ll play a key part in supporting the day-to-day running of the office, ensuring customers receive a professional and efficient service. Your responsibilities will include: Handling customer enquiries via phone and email Managing a shared inbox and responding to customer requests Preparing sales quotations and processing customer orders Creating and managing purchase orders Monitoring stock levels and placing stock orders when required Making outbound calls to follow up enquiries and identify opportunities Supporting colleagues across the business with general administrative tasks Ensuring all orders and customer information are processed accurately and efficiently About You You will already have experience working in a customer service, sales support, or order processing role and be comfortable working in a busy office environment. We’re looking for someone who is: Friendly, professional, and confident on the telephone Highly organised with excellent attention to detail Comfortable managing multiple tasks and priorities Proactive and willing to support colleagues when needed Confident using Microsoft Office (Outlook, Excel, Word) and ideally ERP/CRM systems You will also have GCSEs (Grade C / 4 or above) in English and Maths. If you’re looking for a varied office role where you can build strong relationships with customers and play an important part in a busy team, we would love to hear from you. INDL

Customer Service Executive – Up to £29,000 | Full‑Time | Office‑Based | Immediate Interviews | based near Middleton Cheney Due to location – own transport is essential If you’re an experienced Customer Service Professional who thrives in a busy, fast‑paced office environment, this could be the perfect next step for you. The Opportunity You’ll join a dynamic, fast‑moving team where no two days are the same. This is a full‑time, office‑based position, ideal for someone who enjoys being at the heart of operations and delivering exceptional service to customers. What We’re Looking For Office-based experience in a customer service role Confident handling calls, emails, and general enquiries Strong organisational skills and the ability to multitask A proactive, positive approach and genuine passion for helping customers Someone ready to hit the ground running in a busy environment What You’ll Be Doing Managing inbound customer queries with professionalism and care Updating internal systems and maintaining accurate records Liaising with internal teams to resolve issues quickly Providing a consistently high level of service Supporting wider office operations as needed Salary & Start Date Up to £29,000 for the right person Interviews taking place ASAP Confidential employer – details shared at interview stage Ready to Apply? If you have strong office‑based customer service experience and want to join a fast‑paced, supportive team, this role could be a fantastic fit