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Complaints Manager - Social Housing Repairs & Maintenance Twickenham Permanent, full time position £40,000 - £44,000 per annum Here at Howells Solutions we are working with a housing association to ...

Complaints Manager - Social Housing Repairs & Maintenance Twickenham Permanent, full time position £40,000 - £44,000 per annum Here at Howells Solutions we are working with a housing association to recruit a proactive and experienced Complaints Manager to join their team based near Twickenham. Th...

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. You will manage a team of Complaints Handlers to ensure customers are in receipt of a satisfactory level of customer servic...

Managing of Conduct and Complaints team.

About the role of Dental Complaints Service Operations Manager:This is a pivotal role and we are seeking to appoint a skilled and confident manager who will oversee the Dental Complaints Service's (DCS) operational performance and ensure that the service provides an impartial, efficient, fair and...

Supporting complaints specialists in their investigations, bringing these to a timely resolution. You will also be required to have a comprehensive understanding of the Financial Conduct Authority complaints requirements and regulatory reporting requirements. Head of Complaints - Financial Planni...

Main Responsibilities:Day-to-day supervision, work allocation, and training of the Complaints and FOI team. Managing the most sensitive complaints on behalf of the senior management teams for the respective divisions. Responsibility for the day-to-day management of the External Investigating Offi...

The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activities in line with the ombudsmen code. You will play a key role in ensuring policy, process and regulations are followed, ensuring you provide a prof...

This is a pivotal role and we are seeking to appoint a skilled and confident manager who will oversee the Dental Complaints Service's (DCS) operational performance and ensure that the service provides an impartial, efficient, fair and transparent resolution process to both patients and dental pro...

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Duties of the Complaints Assistant role will include, but...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 monthsKey responsibilitiesDemonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the busine...

Managing of Conduct and Complaints team.

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Complaints Manager - Social Housing Repairs & MaintenanceTwickenhamPermanent, full time position£40,000 - £44,000

We are currently recruiting for a Housing Association who are looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 1 and Stage 2 complaints. Duties:Customer Care and Dis-satisfaction responseCreating plans of actions for compl...

Experience:Administrative: 3 years (required)legal disrepair cases: 2 years (required)Complaints Officer: 2 years (required)Experience working in a housing association or councilContract Initial 3 to 6 month ongoing contract PAYE via Umbrella Monday to Friday 9am to 5pmNEXT STEPS: In-

The General Dental Council (GDC) is recruiting for a Dental Complaints Service Operations Manager to join our team in London on a full-time, fixed-term contract for 12 months. This role is Hybrid ...

Reduction in customer complaints linked to facilities issues, assessed by analysing the number of complaints in NPS audits, social media checks, and online weekly complaints file. Compliance Rate

You are adept at handling complaints, providing advice, and maintaining up-to-date knowledge of legislative changes related to local land charges. A proactive approach towards your personal ...

... complaints in line with TCH's policy. • To promote and support the involvement of homeowners through formal and informal channels to influence the service and participate in decision making that ...

We cover matters such as school admission appeals, exclusions, complaints, Special Educational Needs, discrimination, academic misconduct, non-academic misconduct, issues regarding PhDs and Fitness ...

Maintaining the communications and complaints trackers. * Assisting the Technical Administrator with monitoring the Fire Safety Inbox and any dedicated project Inboxes. Customer Service Duties

Do you have experience in complaints handling, regulation or contracts? Are you looking for your next law firm risk and compliance role? If this sounds like you, keep reading. A forward-thinking ...

Additionally, you are to lead projects focusing on service development and address complaints, maintaining adherence to HR procedures. In support of service delivery, you will guide your team in ...

SOP's, incidents, complaints, risk assessments, change controls, deviations. * Involvement with technical customer queries and product investigations. * Support the document management system and ...