Operational excellence jobs in TwickenhamCrear alertas

Fleet Co-ordinator job - 1 year contract in Hammersmith - £29,000 - £32,000 with hybrid working Your new company A leading UK-based construction business, part of a global group, delivering major projects and regional developments that enhance mobility, sustainability, and the built environment. The business is structured into three core divisions, offering a collaborative and dynamic workplace with a strong focus on operational excellence and employee development. The organisation are looking for a detail-driven Fleet Co-ordinator for a 1-year FTC in their Hammersmith office, with a possibility for extension beyond this and hybrid work available. Your new role As Fleet Co-ordinator, you’ll be the central point of contact for all things related to the company’s benefit-in-kind vehicle scheme. This includes managing insurance claims, liaising with brokers and legal teams, coordinating with the fleet service provider, and ensuring accurate reporting for payroll and compliance. You’ll handle accident notifications, maintain insurance databases, reconcile fleet reports, and support HR with licence checks and fuel card administration. The role demands precision in data handling, especially using Excel, and strong communication skills to navigate between internal teams and external stakeholders. It’s a 12-month fixed-term contract with hybrid working—three days in-office and two remote after initial training. What you'll need to succeed You’ll need solid experience in data management and Excel. A keen eye for detail and the ability to communicate clearly across departments are essential. Familiarity with fleet operations, insurance processes, payroll administration and strong data administration will give you an advantage. In order to be considered, you need to be available at short notice and based within a reasonable commute of Hammersmith. What you'll get in return Alongside a competitive salary of £29,000–£32,000, you’ll receive 26 days’ annual leave, a discretionary bonus, pension contributions, private medical insurance, income protection, and critical illness cover. You’ll also benefit from a travel allowance that covers most commuting costs and access to professional development training. The role is Monday to Friday, 9-5pm. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4721933

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the Hospitality/Leisure/Retail background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

The National Institute for Health and Care Research (NIHR) is the UK’s largest funder of health and care research, investing over £1.6 billion annually to improve health and care outcomes. Since 2006, we’ve supported world class research programmes, centres of excellence, and people, creating the most integrated health research system globally. Our mission is clear: improve the health and wealth of the nation through research that benefits patients, the public, and the healthcare system. The Role We’re looking for a visionary and collaborative leader to head our Data and Analytics function. This is a unique opportunity to shape how NIHR harnesses data to generate insights, inform strategic decision making, and demonstrate the real world impact of research across the UK health and care system. As Assistant Director, Portfolio Analytics you’ll combine analytical expertise with strong leadership to develop innovative data strategies, inspire a high performing team, and represent NIHR both internally and externally. Key Responsibilities • Lead the team delivering Portfolio products, including dashboards, reports, impact case studies, and evaluations that showcase NIHR research’s alignment with strategic priorities and real world outcomes, • Develop and implement a Data and Analytics strategy with a Continuous Improvement roadmap, leveraging AI/ML tools, automation, new data sources, and enhanced analytics processes, • Provide thought leadership in horizon scanning, impact assessment, economic evaluation, and research classification, • Manage, mentor, and grow a high performing team, fostering collaboration across NIHR functions, • Collaborate with the Digital, Data & Technology Office (DDaT) to migrate data to central repositories and streamline analytics workflows, • Translate complex analyses into actionable insights for senior leadership and operational teams, • Represent NIHR at external forums, promoting our mission and demonstrating the impact of our research About You You are a strategic thinker and experienced leader, passionate about data driven decision making and continuous improvement. You thrive in collaborative environments, inspire your team, and enjoy building relationships across organisations. You are comfortable translating complex data into clear insights that guide strategic priorities. Experience & Skills Required Criteria • Science degree or equivalent professional experience, • Extensive experience in analytics or data science within healthcare, research, policy, or related sectors, • Strong knowledge of UK health and care research and clinical research processes, • Familiarity with databases, APIs, statistical analysis, dashboard design, AI/ML, and data cleaning, • Budget management experience, • Strong problem solving skills and the ability to generate creative, collaborative solutions Desired Criteria • Experience with Google Suite, SQL, GlobalData, Alteryx, Qlik Sense, Snowflake, AWS, Python What We Value • Strategic vision with a focus on leveraging complex data, • Curiosity, innovation, and pragmatic problem solving, • Strong team leadership with the ability to motivate and prioritise in a fast paced environment, • Exceptional communication and stakeholder management skills, • Commitment to fostering an inclusive and collaborative workplace Compensation & Benefits • Salary: Director level, commensurate with experience, • Hybrid working (minimum one day/week in Twickenham office), • 25 days annual leave + UK public holidays, • Annual bonus (subject to performance), • Enhanced Contributory Pension Scheme, • Life insurance and healthcare membership, • Training and development opportunities, • Season ticket loan Why Join Us? This is a chance to make a tangible impact on the UK’s health and care landscape. You’ll lead a talented team, drive innovation in data analytics, and shape strategic decisions that improve health outcomes nationwide. How to Apply If this role excites you, submit your CV and a Statement of Suitability outlining how your skills and experiences align with the required criteria. Show us your passion for making a difference in health research. Inclusion & Diversity NIHR celebrates diversity and is committed to creating an inclusive environment for all employees. All applications are considered regardless of age, disability, race, gender, sexual orientation, religion, or any other protected characteristic.

Customer Order Administrator Location: Office-based, Hayes, Middlesex Salary: £30,000 per annum + benefits Hours: 40 hours per week, Monday to Sunday (between 08:00 – 19:00) The Role We are looking for a highly organised and customer-focused Customer Order Administrator to manage consumer-facing orders from placement through to delivery. This role plays a key part in ensuring a smooth customer experience, maintaining accurate order data, and resolving delivery or stock-related issues efficiently. You will act as a subject matter expert within your area, working closely with the Customer Service Manager to identify process improvements and support continuous operational excellence. Key Responsibilities • Process and manage consumer orders from placement through to delivery, • Maintain and manage the open order book, including push-outs, pull-ins, and error orders, • Monitor deliveries, chase PODs, and provide tracking information to customers, • Handle out-of-stock notifications and amend orders as required, • Respond to customer enquiries via phone and live chat, resolving issues efficiently, • Maintain accurate records and notes within D365, • Liaise with internal teams to resolve order, stock, and delivery issues, • Complete regular reporting and administrative tasks, • Proven experience in Order Management, Customer Service, or Supply Chain Operations, • EDI experience (understanding EDI transactions, order flows, and troubleshooting errors), • Strong Excel skills, including the ability to confidently use VLOOKUPs and Pivot Tables, • Excellent attention to detail with strong administrative and organisational skills, • Ability to investigate customer issues, identify root causes, and deliver effective solutions, • Outstanding verbal and written communication skills, • Ability to work independently, within a small team, and as part of a wider organisation, • Confident in maintaining accurate system notes and working with order management systems (e.g. D365), • Adaptable, proactive, and open to change and process improvement, • Experience producing or delivering training materials for colleagues is desirable, • Comfortable working a rotating schedule including weekends Reporting & Location • Reports to: Customer Service Manager, • Competitive salary of £30,000, • Additional company benefits

HR Project Lead (6–9 Month Contract) Sector: Transportation & Facilities Management Location: Hybrid (1–2 days per week near Heathrow) Are you an experienced HR transformation specialist with a track record of turning reactive HR teams into strategic, forward-thinking People Functions? A leading organisation in the transportation and facilities management sector is looking for an HR Project Lead to drive a major modernisation programme. This is a unique opportunity to shape the future of a large, complex People Function—creating clarity, capability and structure while partnering closely with senior HR leaders. The Opportunity The People Function is embarking on a significant evolution. Currently focused on day-to-day operational challenges, the goal is to build a proactive, future-focused HR organisation, supported by clear Centres of Excellence, a strengthened HRBP model, and scalable processes that enable strategic impact. To support this shift, the business is seeking a hands-on expert who can design, lead and deliver the full end-to-end HR transformation. What You’ll Lead • Designing and delivering the full lifecycle of the HR transformation programme., • Mapping current HR structures and identifying opportunities for improved efficiency, capability and alignment., • Building future-state operating models, including CoEs, HRBP structures and Shared Services enhancements., • Developing competency frameworks, job families, job grading and organisational matrices., • Establishing processes, governance and tools that support a modern, scalable HR function., • Guiding senior HR stakeholders through change and embedding new ways of working., • Managing risks, timelines and dependencies across the transformation programme. What You’ll Bring • Strong experience leading HR transformation or HR operating model redesign., • Deep understanding of what “good” looks like in a modern HR function., • Expertise in competency frameworks, job grading, process mapping and organisational design., • Exceptional project management and stakeholder-engagement skills., • A pragmatic, solutions-focused approach with the ability to deliver at pace., • Confidence operating in environments with ongoing ER and operational challenges. Contract Details • Duration: 6–9 months, • Working Pattern: Hybrid, • On-site: 1–2 days per week near Heathrow, • Start: ASAP

Exciting Opportunity for a Station Engineer (B1) at a Leading Airline Are you an experienced Station Engineer looking to take your career to new heights? This dynamic role based at LHR for a renowned airline company could be the perfect fit for you. The Station Engineer (B1) Position As a Station Engineer (B1) with this company, you will play a crucial role in overseeing the day-to-day engineering operations at the LHR. Utilising your extensive experience and expertise, you will work on ensuring the smooth and efficient running of the aircraft maintenance and certification processes. Key Responsibilities of the Station Engineer (B1) • Manage and monitor the Technical Handling Agent to maintain high safety and performance standards, • Communicate effectively with the Engineering Head Office, local station staff, and handling agents to coordinate operations, • Demonstrate a strong understanding of the company's policies and procedures, and apply them to ensure a seamless operation, • Generate reports, conduct investigations, and develop local procedures as required, • Valid UK CAA PART-66 B1 Unrestricted License or EASA PART-66 B1 Unrestricted License, • At least 5 years of experience working in a line maintenance environment, • Expertise in maintaining and certifying aircraft, with a focus on the B777 or other SIA-operated aircraft types, • Strong communication skills and the ability to work under pressure This company offers a highly competitive salary range of £75,000 to £80,000 per annum, depending on your experience. As a valued member of the engineering team, you will play a crucial role in ensuring the continued safety and reliability of one of the world's leading airlines. In addition to the attractive salary, you will enjoy a comprehensive benefits package, including private medical insurance, a company pension scheme, life insurance, and free or subsidised staff travel. Apply Now for the Station Engineer (B1) Role If you are an experienced Station Engineer with a passion for excellence and a commitment to the highest standards in aviation, we invite you to apply for this exciting opportunity. Interviews will be taking place in the coming weeks, so don't miss your chance to join a world-class team at the forefront of the industry. To apply, please submit your CV using the apply now feature. Our team is here to answer any questions you may have, so feel free to reach out to us at any time.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Main Purpose: The Director, Live Engineering has a global remit responsible for driving the design, build, testing, and delivery of live and ad-hoc broadcast systems into production Operations and Support environments, while providing Tier-3 engineering support for critical live events. The successful candidate must demonstrate their ability to work in an agile environment, adapt quickly to changing priorities, and effectively manage last-minute requests. Acting as the strategic lead for global standardization and efficiency initiatives, the Director will oversee a team of Live Engineers, ensuring best practices, compliance, and continuous improvement across processes, technology, and tools. This role is to provide management and technical leadership to a global team of Live engineers, ensuring alignment with business goals, team objectives, security standards, and operational excellence. The role is part of a multi-regional engineering team that adopts a ‘follow-the-sun’ project and support model to ensure coverage for Encompass’ regional operations. Principal Responsibilities: Leadership & Management • Lead and develop a global team of Live Engineers, ensuring effective prioritization and adaptability to changing business needs • Own team performance and processes from Solution Architect handover through build, testing, and operational transition • Manage resource planning, hiring, and skills development, fostering technical depth and IT expertise Design & Delivery • Act as design authority for low-level designs for live and ad-hoc projects., • Own and manage critical design changes to live and ad-hoc builds, ensuring all changes are controlled, communicated, and implemented effectively to minimize risk and maintain system integrity. • Drive the globalisation of live design approaches, ensuring consistency, scalability, and alignment with international standards and practices across regions. • Oversee installation, commissioning, documentation, and handover of new systems and major technical changes • Ensure projects are delivered on time, on budget, and to specification, following best practices and company standards Collaboration & Knowledge Transfer • Establish mechanisms for effective collaboration with Operations, Support Engineering, PMO, and Sales/Solution Architects • Drive knowledge sharing and process alignment across global teams Standardisation & Compliance • Ensure global consistency in technology, tools, and processes, • Maintain compliance with company policies, SOPs, and security standards (including SOC 2) • Continuously identify and implement process improvements Escalation & Support • Serve as the escalation point for Tier-3 support during live events, • Oversee root cause analysis, corrective and preventative maintenance, and system upgrades Reporting & Governance • Track global team skillsets and performance, • Provide regular status reporting and strategic technical advice to senior management, • Develop and manage capital and operating budgets Additional Requirements • Occasional travel (approximately 20%), • Point of escalation for major customer impacting issues, • Strong judgement, critical thinking, communication, and adaptability, • Ability to mentor and train teams on technical and mental models Experience/Knowledge: The Director, Live Engineering, must have the following skills and experience. • Industry experience, at least 10 years in progressively senior technical roles within live broadcast or media environments, including planning and executing complex live projects. • Proven leadership and mentoring ability, experience leading a global engineering team, driving team development, and fostering technical excellence. • Deep technical expertise, strong background in broadcast systems design, build, Tier-3 support, and IP-based workflows, with detailed knowledge of live television and production systems, transmission/decoding, signal quality analysis, and broadcast test equipment. • Strategic and operational excellence, demonstrated ability to deliver process standardization, efficiency improvements, and long-term technology strategies, while managing vendor relationships, budgets, and resource planning. • Strong communication and collaboration skills, excellent customer-facing communication skills, documentation standards, and ability to work effectively with cross-functional teams (Operations, PMO, Solution Architects, Sales). • Change and project management proficiency, familiarity with change management processes, system commissioning, and best practices for design and documentation. • Problem-solving under pressure, proven capability in escalation management, and troubleshooting in high-pressure live environments. • Self-motivated and adaptable, resourceful in maintaining and growing technical competency, with a clear understanding of broadcast design principles and emerging IT technologies. Personal Skills: • Strategic Self-Starter, highly motivated and proactive, with the ability to quickly assimilate complex global requirements and drive initiatives independently. • Collaborative Leader fosters a culture of teamwork and knowledge sharing across diverse, international teams to achieve common goals. • Integrity & Accountability, demonstrates honesty and a strong sense of ownership, ensuring decisions and actions reflect organisational values and global standards. • Adaptable & Committed, Flexible and prepared to operate across time zones and outside standard hours when necessary to deliver critical outcomes. • Risk-Aware Decision Maker, Applies a logical, thorough approach to tasks, with a strong focus on risk management and governance for live system changes in a global environment. • Calm Under Pressure, thrives in fast-paced, high-pressure situations, responding decisively and calmly to evolving priorities and complex challenges. • Influential Communicator possesses exceptional interpersonal skills, able to engage and influence stakeholders at all levels worldwide, including presenting strategic initiatives to secure buy-in and alignment Benefits include: • 25 days annual leave per annum, plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. Are you an experienced Control Systems Engineer, with PLC and SCADA experience, eager to work in a highly regulated defence environment? We are seeking skilled engineers to join our team. This position offers the unique opportunity to design, develop, and maintain cutting-edge PLC and HCI solutions for our naval platform management systems, deployed on the UK submarine fleet. You will play a critical role in both the development of the product and the continued support in regard to in-service and through life operational capability, supporting mission-critical naval operations. This role is ideal for engineers familiar with Siemens PLCs and large infrastructure SCADA solutions, with a specific focus on functional safety and product security. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Capture, interpret and develop customer requirements, • Produce technical documentation in accordance with company/customer procedures, • Specify, design and test solutions for PLC control systems, • Manage data communications with third party equipment, • Develop PLC software from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code, • Validate software designs through analysis and test, • Support the preparation of contract changes and proposals, • Be aware of and comply with company standards of conduct and all relevant statutory requirements, • Provide input to project meetings and team briefings, • Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Design and integration of large-scale PLC Control Systems based on Siemens S7-300/400 (Step 7 Professional Classic)., • Experience of Fault Tolerant, High Availability and Safety Integrated PLC Solutions, • Experience of Industrial Communication protocols and networking standards such as; Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP and ASCII, • Production of technical documentation, • SCADA/PLC interfacing and driver configuration, • Software development lifecycles, processes and procedures, • 5+ years in a PLC engineering environment, • Understanding of testing and commissioning, • Degree, HNC, HND or equivalent in Electrical/Electronic engineering or a related discipline e.g. C&I engineering, Systems engineering, • Experience within Defence, Maritime (Ship’s machinery and control systems), Aerospace, or a similarly regulated industrial sector (e.g. Oil & Gas, Pharma or PetroChem) Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of ICS products, playing a critical role in ensuring the security, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector, especially in areas like vulnerability management, asset management, safety and cybersecurity for industrial systems., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? If you are a seasoned PLC Control Systems Engineer, looking to take on the challenges of working in a regulated defence environment and are excited by the prospect of delivering industrial control system solutions to a unique and exciting platform, whilst adhering to best practice regarding cybersecurity, functional safety and product development, we want to hear from you! Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

As a Senior Supplier Quality Specialist, you will be a key driver in developing high-performing supplier partnerships that directly support product excellence, operational efficiency, and business growth. Key Responsibilities Supplier Quality Governance & Strategy * Own the Supplier Audit Manageme

Quality team and ensure compliance with all internal and external standards.This role will drive the Technical Excellence agenda, develop and maintain the Quality Management System, lead audits, and support operational teams in issue resolution.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. • Proven track record in engineering management within food manufacturing or FMCG., • Strong leadership skills with experience managing multi-shift teams and contractors., • Excellent knowledge of maintenance systems, Lean principles, and continuous improvement tools., • Confident managing budgets, delivering CAPEX projects, and influencing at senior level., • Electrical or mechanical engineering qualifications (NVQ Level 3 or above) and relevant H&S training (IOSH Managing Safely, PUWER, etc.) If you’re the kind of Engineering Manager who thrives on solving complex problems, inspiring teams, and leaving a lasting mark on a business, this role puts you in the driving seat. You’ll have the influence, autonomy, and resources to shape engineering strategy, drive real performance improvements, and lead a culture of excellence, all in a fast-paced, forward-thinking environment. The Role: • Lead and inspire a multi-shift engineering team to deliver exceptional maintenance, reliability, and efficiency across all site equipment., • Develop and deliver the site’s engineering strategy, including CAPEX projects, asset renewal, and continuous improvement initiatives., • Drive operational excellence with robust planned, preventative, and reactive maintenance strategies to minimise downtime., • Champion a strong safety culture, ensuring compliance with all relevant regulations and standards., • Work collaboratively with production, quality, and other site teams to ensure engineering fully supports smooth manufacturing operations., • Manage budgets, negotiate with suppliers, and ensure cost-effective, high-quality engineering solutions. This isn’t just a maintenance job — it’s a chance to lead engineering for a cutting-edge food manufacturer, shape the future of the site, and deliver results that really move the needle. We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic., • Annual Awards

Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail Zachary Daniels Recruitment are currently recruiting for an exciting new store opening in Kingston upon Thames! This retailer are a well-loved, high street retailer known for delivering exceptional customer experiences and high-quality products. We are seeking a dynamic, motivated, and experienced Store Manager to lead the team and drive the success of this new store. Role Overview: As Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring the team delivers outstanding customer service, and driving sales to meet and exceed targets. You will play a key role in managing stock, ensuring visual merchandising is in line with company standards, and maintaining a positive, engaging atmosphere for both customers and employees. Store Manager Benefits: • Monthly product allowance, • Up to 50% off staff discount, • Access to well-being portal, • Flexible working opportunities, • Lead, motivate, and develop a high-performing team to consistently meet store goals and deliver excellent customer service., • Drive sales and ensure the store achieves its targets through effective leadership and operational excellence., • Build strong customer relationships, ensuring a loyal and returning customer base., • Implement and enforce company policies and procedures to ensure compliance and smooth daily operations., • Monitor and manage store budgets and expenses to maximize profitability., • Previous experience in retail management, ideally in a high-street or retail environment, • Proven track record of meeting sales targets and driving team performance, • Ability to inspire and motivate a team in a fast-paced environment How to Apply: Please apply below with your most up to date CV We look forward to hearing from you! Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail BBBH32765

Join a Market-Leading Retailer - Assistant Manager | Feltham | Up to £33,000 Job Title: Assistant Manager Location: Feltham Salary: Up to £33,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities • Take ownership of a department and step up as Duty Manager when required, • Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control, • Drive exceptional customer service and team engagement, • Oversee stock control, merchandising, and compliance standards, • Ensure Health & Safety procedures are always followed, • Analyse store data to identify areas for improvement and growth What We're Looking For • Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment, • A hands-on leader who thrives on the shop floor and motivates others, • Strong organisational and communication skills, • Passionate about customer service and hitting targets, • Proactive and eager to develop into a future Store Manager Why Join Us? • Competitive salary - up to £33,000, • Fast-paced, exciting environment with genuine career progression, • Be part of a business that's expanding rapidly across the UK BH35025

Wondering who we are? HMSHost UK, part of the Avolta Group, operates across thousands of locations worldwide in airports, train stations, cruise ships, ports, and motorways. In the UK, we partner with well-known brands such as Leon, Burger King, Starbucks, Comptoir Libanais, and KFC, as well as creating our own unique concepts. Our mission? To transform travel dining into an experience that’s as rewarding as the destination. What’s the role? We’re thrilled to announce the upcoming opening of Bill’s Restaurant at Heathrow Terminal 2! Known for its vibrant atmosphere and fresh, seasonal dishes, Bill’s is the perfect spot for travellers looking for a memorable pre-flight experience. We’re looking for an experienced Store Manager to lead the opening of our brand-new Bill’s restaurant at Heathrow Terminal 2. In this pivotal role, you’ll take full ownership of the operation, building and inspiring a high-performing team, delivering exceptional guest experiences, and ensuring every detail reflects the Bill’s brand. From team development to operational excellence, you’ll create a vibrant, welcoming environment that makes every visit memorable. Main Duties: • Operational Excellence: Manage daily operations to optimise profitability, drive sales, and maintain high standards., • Team Leadership: Build and inspire a strong team culture, providing coaching and development., • Guest Experience: Deliver a warm, welcoming atmosphere that keeps guests coming back., • Financial Management: Take accountability for P&L, stock control, labour management, and payroll., • Compliance: Ensure food safety, health & safety, and brand standards are met. The right candidate will: • Have proven experience as a Store Manager in the hospitality sector (minimum 3 years), • Be passionate about leading and developing teams to achieve operational and service excellence., • Demonstrate strong financial acumen with experience in managing budgets, stock, and payroll., • Have excellent knowledge of Health & Safety and Food Safety regulations., • Exhibit outstanding leadership and communication skills to inspire and guide your team., • Be enthusiastic about creating a positive guest experience and maintaining high standards. What we offer: We offer a competitive salary, comprehensive benefits package, and the chance to make a meaningful impact within a dynamic, growing business. Our people are at the heart of everything we do, which is why we’re committed to ensuring your satisfaction by providing: Financial Benefits*: • An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!, • Discount Designer Shopping Platform – up to 50% off retail prices, • Free meals on site, • 50% off any of our locations for you & up to 4 others when you are not working – share the love with your loved ones!, • Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more Health Benefits*: • Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!, • Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more, • Access to 24/7 virtual GP appointments, • Discounted gym memberships at over 3000 gyms across the UK, • Free access to apps for virtual physiotherapy treatment and skin cancer screening Lifestyle benefits*: • Your birthday off, as a paid holiday, every year!, • A generous life assurance benefit. We want our employees to have peace of mind and security with their future., • Dedicated training and development plans to support progression. Did you know that almost 70% of our managers were promoted internally? And over 50% at our support office! We want you to grow with us. *Please note some benefits are non-contractual and may be changed or removed at the company’s discretion; further information will be provided upon commencing employment. Right to Work in the UK Candidates must have a valid Right to Work in the UK. This can be demonstrated through one of the following: • A valid UK passport., • An original UK birth certificate accompanied by your National Insurance number., • For non-British nationals, a share code and date of birth to verify your immigration status via the UK Government’s online Right to Work checking service. Security Pass Requirements: As this role involves working at an airport, successful candidates will also need to obtain a security pass. For this, we will require valid photo ID, such as a Driving Licence or Passport. Please ensure you can provide the appropriate original documentation during the recruitment process What Next? If you want to join us in this exciting adventure & be a part of the Avolta family, apply now and if you are shortlisted, we will be in touch soon to discuss the role further. We regret that due the high volume of applications we may not be able to contact every applicant, if you haven’t heard from us within two weeks then your application has not been shortlisted on this occasion. Your Data & Privacy By asking you to submit your CV, HMSHost requests that you only include personal data that is necessary and relevant to the job which is being applied for. We will use your data for recruitment purposes only and will keep your details for one year following the date of your application. For more information, please ask for a copy of our Recruitment Privacy Policy. At Avolta, we are committed to ensuring our recruitment process is inclusive and accessible for everyone. If you require any reasonable adjustments throughout the recruitment process, please let us know and we will do our best to accommodate your needs.

Who we are: Founded over 35 years ago, Humax Electronics has built a global reputation as a trusted technology company specialising in smart home and mobility solutions. Originally recognised as one of the world’s leading manufacturers of set-top boxes and connected devices, Humax successfully evolved beyond consumer electronics to become a forward-looking Total Mobility Solution Provider. In its home market of Korea, Humax is one of the major Charge Point Operator (CPO) and smart parking service provider, managing thousands of charging points and mobility assets nationwide. Building on this operational expertise, Humax is now expanding its EV charging business across Europe, with a strong focus on the United Kingdom, Germany, and the Netherlands. In the UK, Humax combines its proven technical capability with a deep understanding of local market needs—developing reliable, installer-friendly EV chargers designed to meet both domestic and commercial applications. Humax is committed to delivering high-quality products, reliable service, and long-term partnerships that support the UK’s rapidly growing EV ecosystem. About the Role: The B2B Senior Business Development Manager – EV Solutions will own business development across HUMAX’s defined B2B territories, focusing on segments such as: • Automotive OEMs and dealer groups, • Fleet and corporate fleets, • Leasing, rental and salary-sacrifice providers Reporting directly to the Business Development Director, this role is responsible for building a high-quality pipeline, securing strategic partnerships and converting opportunities into long-term programmes using HUMAX’s EV charger portfolio (e.g. MX7 home/reimbursement, MX22 depot/workplace). The ideal candidate combines strong B2B hunting skills with the ability to work closely with technical, product and software integration teams – acting as a central interface between customers, partners and HUMAX’s internal organisation. Key Responsibilities: • B2B Business development & Deal Execution, • Define and execute Humax’s go-to-market strategy for the UK to win major charging partnerships with leading automotive partners such as OEMs and dealer groups, Fleet, Fleet manager, BVRLA brokers and rental & leasing companies., • Identify, build, and nurture strategic partnerships with key industry stakeholders — including eMSP platforms, major installer/contractor and technology partners — to strengthen Humax’s market position and ecosystem presence, • Continuously explore new partnership opportunities that expand Humax’s ecosystem and accelerate adoption in B2B markets, • Manage full business cycle from prospecting, proposal, negotiation, and contracting, delivering through to seamless partner onboarding and account activation, • Contribute insight from B2B customers into HUMAX’s product roadmap and Go-To-Market priorities., • KPI Management, • Manage pipeline & CRM, annual forecasts, reports to track reliable sales volume ensuring that all B2B initiatives achieve agreed commercial and operational objectives., • Collaborate with Marketing, Product, and Operations teams to ensure partner onboarding is seamless, • Deliver training and coaching to automotive partner with guidance on Humax’s solutions, ensuring smooth onboarding, launch and ongoing account development., • Market & Competitor Insight, • Provide strategic direction by analysing market dynamics, emerging technologies, and competitive developments within the UK EV charging and energy ecosystem., • Continuously assess government policy trends, industry regulations, and funding programs to anticipate future opportunities and risks., • Translate these insights into long-term business vision, product roadmap guidance, and go-to-market priorities that position Humax as a leading and trusted EV charging brand in the UK., • Lead internal alignment across teams by communicating clear strategic objectives derived from market intelligence and competitor benchmarking. Requirements: • 5–10+ years of progressive sales or business development for EV charging experience in one or more of the following areas: Fleet, OEM/Dealer group, leasing, automotive, related clean mobility sectors. • Strong communication and presentation skills, capable of engaging stakeholders from operational level to senior management., • Proven success leading sales operations with revenue and P&L responsibility., • Proven track record of leading cross-functional teams including sales, marketing, and technical operations, ensuring alignment and delivery against shared business objectives., • Demonstrated success in building strategic partnerships with energy providers (DSOs), OEMs, leasing companies, or eMSP platforms to create sustainable business ecosystems., • Proven ability to implement and manage CRM and pipeline management systems to track business performance and forecasting accuracy., • Demonstrated ability to structure, negotiate, and close large-scale commercial deals., • Strong knowledge of UK EV infrastructure policies, OZEV grant schemes, and building regulations impacting residential and commercial charging deployment, • Self-starter mindset, comfortable working in a fast-growing, entrepreneurial environment with evolving processes. Why Join Humax Join a fast-growing global brand that combines decades of engineering excellence with a bold vision for sustainable mobility. You’ll play a key role in shaping Humax’s EV charging presence in the UK while working with a passionate, collaborative European team. Benefits • Competitive base salary: + £70,000 per annum (depending on experience)., • Performance-based bonus scheme linked to KPI achievements and business results., • Company car allowance and mileage reimbursement for business travel., • Hybrid working model, combining office collaboration with flexible remote work., • Opportunity to join a fast-growing, innovative EV technology company with clear career progression pathways and international exposure.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Main Purpose: To lead and manage day-to-day broadcast engineering personnel, activities and prioritises across EMEA and APAC, ensuring technical excellence, operational reliability, and alignment with global standards. This role acts as the bridge between strategic direction and hands-on execution, supporting the Director of Broadcast Engineering by driving regional priorities and enabling engineering teams to focus on delivery without unnecessary distractions. This role is to provide management and technical leadership to a team of broadcast engineers, ensuring alignment with business goals, team objectives, security standards, and operational excellence. The role is part of a multi-regional engineering team that adopts a ‘follow-the-sun’ project and support model to ensure coverage for Encompass’ regional operations. Principal Responsibilities: Leadership & Management • Manage and mentor regional broadcast engineering teams across EMEA and APAC, ensuring effective prioritisation of daily tasks and adaptability to local operational needs. • Oversee delivery of engineering activities from solution implementation through build, testing, deployment, and handover to Operations and Support. • Coordinate resource allocation, scheduling, and skills development within the regions, fostering technical depth and operational readiness. • Implement workload tracking and reporting mechanisms to maintain visibility and alignment with global standards. Design & Delivery • Act as regional design authority for broadcast engineering projects, ensuring adherence to global design principles while addressing local requirements. • Supervise installation, commissioning, documentation, and handover of new systems and technical changes within EMEA and APAC. • Ensure projects meet timelines, budgets, and specifications, applying best practices and company standards. • Support consistency and scalability of design approaches across regional deployments. Collaboration & Knowledge Transfer • Maintain strong collaboration with Operations, Support Engineering, PMO, and other stakeholders to ensure smooth project execution. • Facilitate knowledge sharing within regional teams and contribute to global process alignment. Standardisation & Compliance • Enforce company standards, SOPs, and security requirements (including SOC 2) within regional operations. • Drive adoption of standardised tools and processes across EMEA and APAC., • Identify and implement local process improvements aligned with global objectives. Escalation & Support • Serve as the primary escalation point for Tier-3 support within EMEA and APAC., • Lead root cause analysis and corrective actions for regional technical issues, ensuring minimal service disruption. Reporting & Governance • Monitor regional team performance, workload, and skill development., • Provide regular updates to the Director on regional progress, risks, and technical recommendations. • Assist in managing regional budgets and resource planning. Additional Requirements • Occasional travel across EMEA and APAC., • Ability to manage critical incidents and customer-impacting issues within the regions., • Strong judgement, communication, and adaptability under pressure. Experience/Knowledge: • Proven experience in broadcast engineering leadership within a multi-region environment (EMEA and APAC preferred). • Strong technical knowledge of broadcast systems, signal flow, transmission standards, and IP-based workflows. • Familiarity with global broadcast compliance standards and operational best practices. • Demonstrated ability to manage complex projects and operational teams across diverse geographies. • Experience in vendor management and contract negotiation for technical services and equipment. • Understanding of emerging trends in broadcast technology and ability to assess their operational impact. • Problem-solving under pressure, proven capability in escalation management, and troubleshooting in high-pressure live environments. • Self-motivated and adaptable, resourceful in maintaining and growing technical competency, with a clear understanding of broadcast design principles and emerging IT technologies. Personal Skills: • Detail-Oriented Leadership: Ability to stay close to technical detail while managing at a senior level. • Protective of Team Focus: Skilled at prioritising and filtering demands to safeguard engineers’ time and productivity. • Strong Communicator: Clear, concise, and confident in engaging stakeholders across regions and cultures. • Problem Solver: Calm under pressure with a structured approach to troubleshooting and decision-making. • Collaborative Mindset: Works effectively with global leadership and regional teams to achieve shared goals. • Adaptability: Comfortable managing change and ambiguity in a fast-paced broadcast environment. • People Development: Committed to mentoring and growing engineering talent within the organisation. Benefits include: • 25 days annual leave per annum, plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

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£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

£60,000- £70,000 (depending on experience) Commercial Lead – Magazine Publishing Salary £60,000 to £70,000 depending on experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Staying aware of the latest trends and developments in the industry, ultimately being in tune with our customer and what other products and brands align to their needs and interests but do not step into our portfolio of products here at Saga People management, relationships and account management responsibilities; • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • Can deliver high quality, accurate output at pace and able to quickly adapt to changing environments, consistently setting high standards and driving performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3386

£35,000 - £45,000 Revenue Manager – Saga Travel Group Salary £35,000 - £45,000 per annum, depending on experience FT - 35 hours per week Permanent Hybrid role – 3 in-office days a week, in Enbrook Park, Folkestone. Our Market Performance team is currently seeking a Revenue Manager to play a key role in driving the commercial success of our Travel products. You’ll help shape data-driven pricing strategies, monitor sales performance, and optimise revenue and profitability across our portfolio. Working closely with Product, Marketing, Sales, and Studio teams, you’ll ensure our products are positioned competitively and communicated clearly to customers. This role is ideal for someone motivated by doing the right thing for our customers, someone who can balance commercial needs with fairness, integrity, and a strong understanding of what delivers real value; you’ll be hands-on with pricing, offers, and campaign influence, building strong relationships whilst working cross-functionally to shape key decisions. This is a unique opportunity to drive meaningful change in product development, price points, and customer value. While experience in Travel or Hospitality is beneficial, we also welcome applicants from sectors that share our fast-paced, 24/7 operational environment and customer-first mindset. ** This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility • Develop and manage pricing strategies to maximise revenue and profitability across assigned products., • Monitor trading performance and forecast key metrics, adjusting pricing and promotions to meet commercial targets., • Analyse sales trends, capacity and competitor activity to identify risks, opportunities and areas for optimisation., • Collaborate with Marketing, Studio and Product teams to shape effective promotional plans and clear revenue messaging., • Provide timely insight and performance updates to senior stakeholders, highlighting opportunities and challenges., • Support Sales teams with clear, customer-focused pricing information and revenue communication., • Lead the creation and management of product and offer lists for promotional activity in line with trading strategy., • Champion opportunities to improve commercial efficiency, profit and customer value., • Contribute to achieving revenue, load factor and passenger targets across your product range. The Ideal Candidate, • Strong understanding of pricing, discounting, and margin protection, with the ability to balance commercial needs and customer fairness., • Highly numerate with strong analytical and problem-solving skills, able to interpret data, spot trend,s and make confident, informed decisions., • Skilled at managing deadlines and working under pressure while maintaining accuracy and attention to detail., • Excellent communicator with strong interpersonal and influencing skills, able to build relationships across multiple teams., • Comfortable owning targets and objectives, and able to stay focused on priorities in a fast-paced environment., • Confident using Excel and reservation or revenue management systems., • A customer-first approach, ensuring decisions reflect both customer value and commercial balance. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3392

Up to £40,000, with the potential to earn a further £3000 in bonuses.You bring deep commitment to leading the nursery with integrity, ensuring high standards of care, safeguarding, and operational excellence across every area of practice.You champion collaboration, building strong relationships wi

Are you a seasoned executive with a passion for coaching leaders and driving operational success? Our client, a dynamic, rapidly growing organization at the forefront of innovation, is seeking an experienced leader to serve as an Executive Leadership & Operational Excellence Coach. If you’re excit

A leading consumer-facing organisation in the UK and Ireland is seeking an experienced Operational Excellence Manager to join its Transformation team. Provide outside-in perspectives on best practice in operational excellence and transformation delivery. Proven experience in operational excellence,

The Operational Excellence Lead will. The Operational Excellence Lead will…. The Operational Excellence Lead will….

Our HR Operations Team are looking for an Operations Excellence Associate to join the team and work across key strategic projects that will originate and drive service improvement within the HR function, impacting across the nearly 40,000 employees at RELX. The successful candidate will work with ou

We are seeking a Senior Operational Excellence Consultant to lead operational excellence initiatives and drive continuous improvement across underwriting operations. Strong expertise in Lean, Continuous Improvement, or Operational Excellence methodologies. Lead the implementation of Operational Exce

Lead and deliver high-impact simplification and operational excellence initiatives, aligned to the Operational Excellence Lead. Experience in operational excellence, transformation, continuous improvement, or business improvement in a complex environment. A highly scaled, customer-facing, multi-site

We are seeking a Senior Operational Excellence Consultant to lead operational excellence initiatives and drive continuous improvement across underwriting operations. Lead the implementation of Operational Excellence methodologies to deliver process improvements. Manage and coordinate workstreams foc

We are seeking an experienced Operational Excellence Lead to shape and deliver the continuous-improvement strategy across our two UK manufacturing sites. This role is pivotal in driving Lean transformation, strengthening operational performance, and embedding a.

Our HR Operations Team are looking for an Operations Excellence Associate to join the team and work across key strategic projects that will originate and drive service improvement within the HR function, impacting across the nearly 40,000 employees at RELX. The successful candidate will work with ou

Lead and deliver high-impact simplification and operational excellence initiatives, aligned to the Operational Excellence Lead. A highly scaled, customer-facing, multi-site service business is hiring an Operational Excellence Supervisor to lead an ongoing simplification agenda across the UK and Irel

The Operational Excellence Lead will. With continued investment in systems, automation and people, the organisation offers a rare opportunity to influence performance at scale while still working closely with operational teams on the ground. You’ll play a pivotal part in shaping how operationa

A leading consumer-facing organisation in the UK and Ireland is seeking an experienced Operational Excellence Manager to join its Transformation team. Provide outside-in perspectives on best practice in operational excellence and transformation delivery. This role sits at the heart of an enterprise-

Operational Excellence Analyst - WrexhamSalary: The Operational Excellence Analyst plays a critical role in driving continuous improvement and ensuring operational initiatives and projects are executed effectively and efficiently, on time and within budget. The Analyst will work across operational a

Are you passionate about transforming operational excellence through data? Do you have experience with Celonis?. Operational Excellence (OpEx) strategy. A great opportunity to join a leading global insurance company and help shape the future of operational performance across the UK and Ireland.

We're Mller UK & Ireland, a family-run dairy business and we're experts at what we do.Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day.To do this, our business has been split into two areas: Mller Mi

Operational Excellence LeadLocation: Greenford / LoudwaterDepartment: OperationsReporting to: Senior Director - UK OperationsOverviewWe are seeking an experienced Operational Excellence Lead to shape and deliver the conti

Operational Excellence Specialist. Operational Excellence Specialist.

A PE backed, mid-market, services business requires an interim Operational Excellence Lead / Strategy Consultant to undertake the following critical position. Diagnose operational bottlenecks, control gaps and failure points using data, stakeholder interviews, etc. Background in top‑tier managemen