Offres operational excellence à SunderlandCréer des alertes d'emploi

Our mission is to succeed by delivering a better experience. Join us and you’ll shape more than just your career. Through innovative thinking and agile working, we help our customers, communities and our people to flourish. Our values guide everything we do: • People first – starting with health, safety and wellbeing, • Better together – collaboration at our core, • Trusted partners – dedicated to our clients’ success, • Taking responsibility – making a positive difference As a Senior Technical Manager, you will play a key leadership role within Dalkia Engineering’s Technical Management team, helping to drive technical excellence across the business. You will form part of a wider technical community that supports Dalkia UK Engineering and Dalkia UK Group across all sectors and all stages of the project lifecycle, offering breadth, challenge and long‑term development opportunities. The Senior Technical Manager is a senior, project‑based role with responsibility for overseeing and managing the delivery of effective design and technical management across one or more projects. A core focus of the position is to technically set up and derisk projects during the pre‑construction phase, reducing uncertainty in design, cost and onsite engineering delivery. You will work collaboratively with a wide range of internal and external stakeholders, including bid teams, commercial teams, operational teams, clients, consultant partners, supply chain members and manufacturers. You will be expected to follow corporate governance and processes at all times and to consistently demonstrate Dalkia’s behaviours and values. This role suits an individual with a passion for complex engineering, high‑quality design and collaborative working, coupled with strong communication and stakeholder‑management skills. Key responsibilities and outcomes • Hold technical responsibility for assigned projects during the pre‑construction phase, liaising with clients, consultant design teams, in‑house bid teams, supply chain and Dalkia operations teams., • Set up, manage and monitor the project technical strategy and technical deliverables plan, including internal and external technical reviews, in line with Dalkia’s Project Delivery System (PDS)., • Identify, manage and mitigate design and technical risks through to resolution., • Ensure that appropriate internal and external specialists are engaged at the right time, including MMC/offsite specialists, sprinkler designers and other competent design practitioners., • Ensure all designs are properly coordinated, integrated and clearly communicated across the project team., • Understand, plan for and manage Dalkia’s technical obligations under the Building Safety Act and CDM regulations., • Ensure full compliance with all relevant technical standards, legislation, regulations, industry norms and engineering best practice., • Oversee design development, value engineering and the controlled management of change., • Identify design requirements, set and manage consultant deliverables and fees, and ensure alignment with Dalkia’s pricing, procurement, construction strategy and DRM/BG6 deliverables., • Work closely with consultant design teams, Dalkia UK Digital Engineers, Project Managers and Project Engineers to ensure successful technical outcomes. What you'll bring You will be an experienced technical leader within Building Services Engineering, comfortable operating at pace in complex, high‑value environments. You will bring: • Demonstrable breadth of technical expertise across building services disciplines., • Proven experience managing design and technical delivery across the pre‑construction phase., • Strong stakeholder‑management skills, with confidence operating across bid, commercial and operational teams., • A collaborative mindset, with the ability to challenge and interrogate design within a constructive team framework., • A strong understanding of technical governance, compliance and risk management., • Experience managing projects with £5m–£50m MEP value., • Sector experience within healthcare, commercial, leisure, MOD or MOJ environments (preferred). Qualifications: • Incorporated or Chartered status (or working towards) with CIBSE, IET, IMechE or another relevant professional institution

Utilities Surveyor (PAS 128)\nThis challenging and exciting opportunity requires an individual with a strong technical background and demonstrable experience as a Utilities Surveyor and experience working under PAS128 standards.\nDue to the recent award of several long running, complex contracts and frameworks, our client now wishes to strengthen their operational team with the appointment of an experienced Utilities Surveyor. The main purpose of this position is to support the timely and successful delivery of projects in accordance with the contract programme, and without prejudice to the health and safety of employees, sub-contractors and the public, whilst also taking into full account all environmental considerations.\nThe Role\n * Conduct comprehensive utility surveys using advanced surveying techniques and equipment.\n * Accurately identify, locate, and map underground utilities including water, gas, electricity, telecommunications, and sewer systems under PAS128 standards.\n * Utilise Ground Penetrating Radar (GPR), electromagnetic locators, and other surveying tools to collect data and create detailed utility maps.\n * Collaborate with managers, engineers and clients to ensure survey objectives are met\nand deliverables are of the highest quality.\n * Adhere to health and safety guidelines and regulations while working in diverse environments and conditions.\n * Responsible for processing your own captured field data into user friendly reports for various clients to allow them to make informed decisions in regard to their project or development requirements\n * Provide technical expertise and support to junior surveying staff as needed\nThe Person\n * A relevant qualification in Utility Mapping and Surveying or equivalent work experience\n * Proven expertise as a Utility Surveyor, preferably in a commercial or industrial setting.\n * Proficiency in using surveying equipment such as GPR, electromagnetic locators, total stations, and GPS systems.\n * Strong analytical and problem-solving skills with meticulous attention to detail.\n * Excellent communication and interpersonal skills with the ability to collaborate effectively within a team environment.\n * Demonstrated ability to work independently and manage multiple tasks simultaneously.\n * Valid driver's license and willingness to travel to local project sites if required.\n * You must have the right to work in the UK (no visa / sponsorship is available)\n * An instinct for establishing safe and productive project processes\nOur Client\nOur client offers a full suite of surveying and geospatial services across a wide range of sectors, providing precise land, topographical and utility surveys, 3D modelling, laser-scanning and aerial surveys, ensuring clear, reliable data through advanced technology and expert analysis. Our client’s precision-first approach and practical expertise minimise costly errors and delays, delivering dependable insights for informed decision-making across the UK. The company actively promotes partnering through all their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence.\nAn attractive salary and package are on offer, along with longevity, security and continuation of work for the successful candidate, given the company’s significant forward order workload, and their continued commitment to sustainable and profitable growth

Self Pay Manager | Seaham | Competitive salary plus excellent benefits | Permanent - Full time Spire Healthcare's Patient Support Centre in Seaham are recruiting for a Sales Manager to lead our patient ‘Self Pay’ teams. The purpose of the Sales Manager is to deliver the AOP Self Pay activity and revenue target within the hospitals supported by the Patient Support Centre (PSC). To achieve this the Sales Manager will; 1. Lead, manage and support the PSC sales teams to deliver their Annual Operation Plan (AOP) revenue targets., 2. Track, evaluate and improve the sales and conversion contribution of self-pay patients within the PSC hospitals, delivering a programme of process simplification and standardisation, continuous learning, training and improvement, 3. Identify opportunities and deliver PSC and central approaches to sales functions, 4. Design and deliver new ways of working to improve and maintain Spire’s one-best way, 5. Support the PSC General Manager to ensure the right people are in place to deliver targets The Self Pay Manager key accountabilities include; • Achieve PSC and hospital sales targets (OP & IPDC), • Define and deliver a best in market experience for all sales enquirers, patients, partners and key stakeholders, • Lead and develop the PSC sales team to deliver improved performance on all current and future agreed metrics, • To line manage a team of onsite sales advisors, • Develop and maintain a continuous improvement strategy to develop future ways of working to support the PSC, central and one-best way, • Implementation and measurement of the Spire one-best way sales process, • Provide simple reporting and analysis of performance to identify issues and areas for improvement/intervention, • Develop coaching for the teams to ensure consistency and address areas of poor performance, • Hold all relevant PSC sales teams to account for behaviours and performance that impacts Spire’s sales ability, • Understand and anticipate the need for change, diagnose the underlying issues and build the case for change with stakeholders and support colleagues to deliver, • Facilitate two-way communication across the PSC sales teams which supports knowledge sharing, business improvement and creates a culture of respect, collaboration and compliance, • Implement processes and reporting and report key trends on an agreed frequency Candidate Requirements Candidates should demonstrate strong operational sales skills and be able to lead sales teams effectively in a healthcare setting: • Be able to work effectively within the hospitals serviced by the PSC, leading teams through an organisational matrix, while operating within a national sales framework, • Prove a track record in positively impacting sales growth and performance based on a clear strategy in a healthcare setting, • Ability to innovate and streamline processes to reduce cost and duplication, • Strong communication skills, demonstrating an ability to positively lead teams across multiple locations, • Swiftly understand the cause of challenges and be able to deliver the solutions, • Resolve conflicts and make difficult decisions, • Balance the role demands and display excellent time management and prioritisation skills, • Demonstrate understanding of data and the aligned required actions, • Deliver required change, quickly and without disruption, • Take personal ownership and responsibility to deliver solutions, • Previous experience working in a competitive, commercial market place, • Comfortable working in a fluid operating environment that requires structure and rigour to be created Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: • 35 days annual leave inclusive of bank holidays, • Employer and employee contributory pension with flexible retirement options, • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers, • Free Bupa wellness screening, • Private medical insurance, • Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: • Driving clinical excellence, • Doing the right thing, • Caring is our passion, • Keeping it simple, • Delivering on our promises

Job Title: General Manager Location: Sunderland (Nordstrom Timber) J T Dove Limited are the leading independent builders merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full. Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long term employment for all. About the Role: This is an exciting opportunity for a proactive individual to join us in the position of General Manager to lead the team at our Sunderland branch. This is an opportunity to be a part of the management team, have scope and autonomy, and take on the challenge and ambitious future plans for the branch. Managing the branch, you will be responsible for the day to day running of the site, driving sales and maximising profitability. You’ll share our passion to constantly improve our customer experience, ensuring we put health and safety at the forefront of everything we do. You will also need to be adaptable and resilient, responding to changing priorities in a fast-paced environment. Our people are at the heart of the business therefore we’re looking for a motivated, engaging leader who is passionate about supporting and developing colleagues, promoting a culture of high performance and operational excellence whilst bringing your own ideas to life. You will need to demonstrate previous experience working at management level, ideally within a builders merchants or similar environment. In return you will have a fantastic opportunity to enhance your career with an employer of choice. You’ll also have the scope and autonomy you would expect from an established independent merchant. The main duties for this role include: • Responsibility for all elements of branch performance, to include customer service, sales, margin, stock levels, safety, colleague engagement & profit, • Build & maintain strong working relationships with internal colleagues to ensure effective co-ordination of all branch activities in support of business objectives, • Implement & monitor all necessary policies and procedures to ensure a safe and healthy working environment across the site, • Evaluate overall Branch performance by gathering, analysing and interpreting data and metrics (and then) building & execution of plans for improvement, • Develop and control the branch operational budget to promote profitability and ensure the Branch has all the resources required to meet its objectives within agreed financial parameters, • Ensure that all Branch colleagues are motivated and suitably trained to carry out their responsibilities to the required standard The ideal candidate will have: • Knowledge of the builders merchant sector along with core products and services, • Significant operational management experience, • Excellent inter-personal and communication skills, • Excellent organizational and leadership abilities, • Excellent decision making skills, • Full UK driving licence What we can offer you • A competitive salary and benefits package including company car, • Enhanced annual leave which increases with length of service, • Company pension scheme with a generous employer contribution, • Market leading profit share, • Life assurance of 4 times your annual salary, • Enhanced family friendly leave, • Employee Discount, • The opportunity to learn new skills and develop your career For further details please contact Head Office on 0191 229 5020 to speak to a member of the hiring team. How to apply: Please submit a CV and cover letter, outlining your suitability for the role. The closing date for applications is 12.00pm on Wednesday 22nd April 2026. Applications will be reviewed on a rolling basis, and the advert may close before the listed deadline once enough applications are received.

Company Description For over 30 years, Solaris Marine Ltd. has been a key player in the global marine industry, facilitating successful collaboration between top-tier European suppliers and the rapidly evolving Chinese marine market. Renowned for our expertise in procurement, project management, and technical support, we enable our partners to maximize operational efficiency and deliver complex projects with precision. From design to installation, Solaris Marine is committed to providing superior quality and reliability, significantly advancing the marine sector's innovation and success. Our dedication to excellence and client satisfaction has cemented our position as a trusted name in the industry. As we continue to grow our client portfolio, we are seeking an experienced and highly motivated Marine Insulation Sales Specialist to join our team. Role Overview Reporting directly to the Business Director, the Marine Insulation Sales Specialist is responsible for driving revenue growth across Solaris Marine's full insulation product range. You will manage and develop a portfolio of client relationships while actively identifying and converting new business opportunities within the marine and offshore sectors across the UK and internationally. This is a field-based, target-driven role that demands a self-starter with a robust existing network in the marine industry and deep technical knowledge of marine insulation products, systems, and standards. Key Responsibilities • Develop and execute a structured sales strategy to meet and exceed annual revenue targets, • Manage, retain, and grow a portfolio of existing key accounts across the marine and offshore sectors, • Identify, prospect, and convert new business opportunities within shipyards, vessel operators, naval authorities, and offshore contractors, • Provide expert technical guidance to clients on insulation specifications, compliance requirements, and product selection, • Prepare detailed quotations, tenders, and proposals tailored to client requirements, • Collaborate closely with the operations and project delivery teams to ensure client satisfaction and seamless order fulfilment, • Attend industry trade shows, exhibitions, and networking events to enhance Solaris Marine's market presence, • Maintain accurate sales pipeline records and client data within the CRM system, • Provide regular sales forecasting and pipeline reports to senior management, • Stay current with marine industry regulations, classification society requirements (e.g. Lloyd's Register, DNV), and emerging market trends Required Experience & QualificationsEssential • Minimum 5 years of proven B2B sales experience within the marine, offshore, or industrial insulation sector, • Demonstrable track record of meeting or exceeding sales targets in a technical sales environment, • Strong technical understanding of thermal, acoustic, and passive fire protection insulation systems for marine applications, • Established network of contacts within UK and European shipyards, marine contractors, or offshore operators, • Experience preparing and managing technical tenders and bid submissions, • Knowledge of marine classification society standards and SOLAS fire protection requirements, • Experience working with naval, MOD, or defence marine contractors, • Relevant qualification in engineering, technical sales, or marine studies, • Experience using CRM platforms such as Salesforce or HubSpot What We OfferCompetitive Salary & Bonus Structure Solaris Marine offers a highly competitive base salary commensurate with experience. In addition, you will participate in our performance-based bonus scheme: • Quarterly performance bonus: up to 5% of base salary upon achieving quarterly sales targets, • Annual overachievement bonus: additional bonus of up to 10% of base salary for exceeding annual targets by 110% or more, • New business bonus: dedicated incentive payment for each significant new account wins above agreed contract value thresholds, • Company car or car allowance, • Fuel card and business mileage reimbursement, • 25 days annual leave plus UK bank holidays, • Private healthcare scheme, • Ongoing product and technical training, • Clear career progression pathway within a growing business The Ideal Candidate Beyond experience, we are looking for someone who embodies the following qualities: • A natural relationship-builder with a consultative, client-first sales approach, • Highly self-motivated with the ability to manage a large, geographically dispersed territory independently, • Strong commercial acumen with the confidence to negotiate at senior stakeholder level, • Resilient, tenacious, and driven by achieving results, • A proud ambassador for Solaris Marine's values of quality, integrity, and expertise How to Apply To apply for this role, please submit your CV and a covering letter detailing your relevant experience and track record to: Shortlisted candidates will be contacted for an initial telephone screening, followed by a structured interview process. Solaris Marine is an equal opportunities employer. We welcome applications from all qualified individuals regardless of age, disability, gender, race, religion, or sexual orientation.

Topographical Surveyor\n\nThis challenging and exciting opportunity requires a Topograhical Surveyor with a good level of qualification, coupled with a minimum of 2 years’ experience in a similar role.\n\nDue to continued sustainable growth and the recent award of several long running framework contracts, our client now wishes to strengthen their operational team with the appointment of a Topographical Surveyor.\n\nThe main purpose of this position is to support the timely and successful delivery of projects in accordance with the contract programme, and without prejudice to the health and safety of employees, sub-contractors and the public, whilst also taking into full account all environmental considerations.\n\nThe Role & Responsibilities\n\n * Verify the accuracy of survey data including measurements and calculations conducted on site\n\n * Calculate heights, depths, relative positions, lines, and other characteristics of terrain to produce accurate volumetric information\n\n * Prepare and process data, charts, plots, maps, records, and documents related to surveys\n\n * Take measurements and survey data to determine positions and elevations\n\n * Processing data from site surveys for modelling and client reports\n\n * Carry out the surveys and as-builts using complex equipment (Trimble, Total Stations, GPS)\n\n * Supporting various sites, teams and managers in the successful delivery of projects\n\n * Literacy with industry related software (AutoCAD 3D or N4CE for example)\n\nOur Client\n\nOur client is proud to be one of the UK’s leading multi-faceted surveying consultants who actively promotes partnering through all their projects and is committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. Their dedicated teams are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion.\n\nAn attractive basic salary (permanent) plus extensive benefits package is on offer to the successful candidate, along with longevity of work given the company’s market leading status in the industry and their continued commitment to growth

Topographical Surveyor In order to make an application, simply read through the following job description and make sure to attach relevant documents. This challenging and exciting opportunity requires a Topograhical Surveyor with a good level of qualification, coupled with a minimum of 2 years experience in a similar role. Due to continued sustainable growth and the recent award of several long running framework contracts, our client now wishes to strengthen their operational team with the appointment of a Topographical Surveyor. The main purpose of this position is to support the timely and successful delivery of projects in accordance with the contract programme, and without prejudice to the health and safety of employees, sub-contractors and the public, whilst also taking into full account all environmental considerations. The Role & Responsibilities • Verify the accuracy of survey data including measurements and calculations conducted on site, • Calculate heights, depths, relative positions, lines, and other characteristics of terrain to produce accurate volumetric information, • Prepare and process data, charts, plots, maps, records, and documents related to surveys, • Take measurements and survey data to determine positions and elevations, • Processing data from site surveys for modelling and client reports, • Carry out the surveys and as-builts using complex equipment (Trimble, Total Stations, GPS), • Supporting various sites, teams and managers in the successful delivery of projects Our client is proud to be one of the UKs leading multi-faceted surveying consultants who actively promotes partnering through all their projects and is committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. Their dedicated teams are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. xrnqpay An attractive basic salary (permanent) plus extensive benefits package is on offer to the successful candidate, along with longevity of work given the companys market leading status in the industry and their continued commitment to growth.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Foster Care Associates (FCA) Senior/Supervising Social Worker - Part-time - 4 Days per Week - 28 Hours Salary: £31,314.10 pro rata (£39,142.63 per annum full-time equivalent) Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave, rising to 35 days with length of service, + Bank Holidays (pro rata), Life Assurance, Company Pension, On-site Free Parking, Employee Discount Scheme & Medical Cash Plan Location: Durham Ofsted Rating: Outstanding - May 2025 About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked-after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Duties Will Include • Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care., • Support and monitor the continued suitability and competence of foster parents, ensuring they provide a safe, healthy, nurturing and learning environment for children/young people., • Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures., • Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards., • Work in partnership in a team parenting approach to help identify any needs within the foster family, e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined., • Ensure each child and foster parent is fully compliant in respect of all key documentation., • Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care., • Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community., • Participate in an 'out of hours' support service on a rota basis., • A Social Work qualification., • Professional registration with Social Work England or equivalent., • Proven ability to produce a high standard of report writing., • A comprehensive working knowledge of relevant legislation and child safeguarding procedures., • The willingness and ability to travel extensively (including occasional nights away)., • Confidence with transporting children and young people in sometimes stressful/difficult situations. If you're passionate about changing lives, we'd love to hear from you-apply now and we'll be in touch with you shortly! No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by Jobcentre Plus. xrnqpay The successful applicant will be subject to a DBS check at enhanced level if successful for the position.

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit TPBN1_UKTJ

Candidates should possess experience in Operational Excellence, the ability to execute multi-year strategies, and knowledge of modern customer service tools. The firm is dedicated to fostering an inclusive culture where diversity of thought is valued.

A leading retail enterprise in Washington is seeking an Assistant Store Manager to oversee store performance, lead a team, and ensure operational excellence. Responsibilities include performance management, training staff, and enhancing the customer experience.

Robert Walters has partnered with Normec Group, a fast-growing, private equity-backed European leader in Testing, Inspection, Certification, and Compliance (TICC) services, to recruit an experienced and dynamic HR Manager UK & Ireland. This is a unique opportunity to work across multiple entities and business units, driving impactful HR strategies while ensuring legal compliance and operational excellence. This role offers the opportunity to work across multiple entities and business units within Normec's Healthcare division, driving impactful HR strategies while ensuring legal compliance and operational excellence. You'll lead country-level HR programs, support Managing Directors, integrate new acquisitions, and standardise processes across companies. About the Role: As the HR Manager UK & Ireland, you will play a pivotal role in translating global HR strategies into actionable local priorities. You'll partner with Managing Directors and leadership teams to drive workforce planning, organisational design, and capability development while ensuring legal compliance and employee relations excellence. This is your chance to lead country-level HR programs, integrate new acquisitions, and standardise processes across multiple companies. Key Responsibilities: HR Leadership & Strategic Partnering: Serve as the lead HR representative for all UK & Ireland entities, localising global strategies to legal and cultural requirements. HR Operations & Compliance: Ensure full compliance with UK and Ireland employment legislation, manage complex employee relations cases, and refine HR processes for consistency. Supporting Company-Level HR Teams: Coach and guide HR professionals across different entities while providing expert advice to MDs where needed. Recruitment & Talent Acquisition: Oversee recruitment for key roles, support internal mobility, succession planning, and talent pipeline creation. Integration of New Entities: Lead HR due diligence and integration planning for acquisitions, harmonising policies and onboarding processes. Country-Level HR Projects: Drive initiatives such as employee engagement surveys, compensation benchmarking, DE&I programmes, health & wellbeing initiatives, and more. HR Data & Reporting: Establish and monitor key HR metrics like turnover rates, absenteeism, recruitment timeframes, and employee relations metrics.We're seeking a highly skilled HR professional with: Generalist experience across multiple entities or regions. Strong knowledge of both UK & Ireland employment law. Proven expertise in areas such as employee relations (including complex cases), recruitment & onboarding, organisational development, and change management. Technical proficiency in designing scalable HR processes and using tools like Recruitee (ATS) or other HRIS systems.Soft Skills That Set You Apart: Comfortable rolling up your sleeves in environments with limited structure or evolving organisational frameworks. Ability to advise and challenge senior stakeholders while navigating ambiguity. High integrity and confidentiality with a proactive approach to identifying issues early and implementing solutions.Additional Information: This is an exciting opportunity to make a significant impact across multiple organisations while working independently in a flexible environment. Whether you're based remotely in the UK or Ireland or prefer working from our offices in Northampton or Fleet, you'll be part of a team that values innovation, collaboration, and growth. If you're ready to take on this challenging yet rewarding role as an HR Manager for UK & Ireland with Normec Group, apply now through Robert Walters! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates