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Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £31,997 to £39,720 per annum, • Average uncapped bonus of £10,800 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Fantastic leadership and team management skills within the automotive or similar industry, • Experience delivering high customer satisfaction and displaying effective management., • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training., • Experience of meeting compliance standards across Health and Safety, • Experienced with high sales turnover and managing KPI’s, • Excellent communication skills, verbally and written., • IT Proficient, with the willingness to learn in-house systems., • Good time management Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Start date: 13 October 2025 Rate of Pay: £12.86 per hour Location: Gateshead - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION Shifts: Full time 40 hours per week. Monday – Friday between 08.00 am and 6:00 pm. You must be fully flexible to work any shifts between these hours. Training: 11 days The Role: We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills. This role is unique which entails assessing caseloads, in a timely manner. Your responsibilities include managing a dedicated caseload with empathy, professionalism, and confidentiality, while collaborating with relevant agencies and stakeholders to address complex issues. Ultimately, your role aims to enhance the well-being and financial stability of potential vulnerable customers through proactive intervention and effective case management. Key Responsibilities • You should be confident in conducting challenging but effective conversations, • You are required to maintain multiple cases simultaneously, varying by type and stage, • You will be responsible for managing a designated caseload, • You will be required to question in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence, • You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence, • You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills, • At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcomes, • You should be proactive in talking to relevant people to get advice and information when unsure how to proceed, • You will be responsible for managing and conducting caseloads by following a structured review process in adherence to all legal and policy requirements, • You will decide what evidence is appropriate to request as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case, • You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case, • Gathering, verifying and assessing all available information, and deciding on an appropriate course of action, • You will be required to record the progress of caseloads on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate Background Checks The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, we will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check (including international criminal checks if you have lived outside the UK in the last 5 years), • Employment/Academic History Check - for a period of three years leading up to your application. We will require documented evidence of your three-year history such as employer/education references, payslips/P45s, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed. What else do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment, • A can-do attitude with the ability to interact with lots of different people, • Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task, • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence, • Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative • On-line recruitment process, with potential job offer within 24 hours and fully paid training, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub, • Life Assurance Cover & Pension Scheme, • Length of Service and monthly recognition awards Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

The opportunity Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is 20ph What we offer What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality come grow with us! 20ph

I am recruiting for an experienced Solutions Architect to join the IT Architecture team based in Sunderland. Understanding of product/system management, agile principles and development methodologies with the capability to support agile teams by advising on opportunities, impact and risks, and by ad

Location: Hendon, Sunderland Salary: £28,000 £32,000 Pro Rata (dependent on experience & qualifications) Hours: 30 hours per week Annual Leave: 28 days plus Bank Holidays Responsible to: Head of Operations Responsible for: Sessional youth workers, associated programme staff and volunteers Accountabilities You will be accountable for engaging families and coordinating the delivery of Family & Young Peoples services, including youth clubs, play sessions, and community engagement programmes. These services will be used to engage parents of working age in meaningful activity to help them move towards the labour market and out of poverty. You will work closely with senior management to develop stakeholder relationships, deliver operational plans, and shape high-quality community services. You will also contribute to monitoring social impact and ensuring continuous improvement, quality, and compliance. Responsibilities Service Delivery Facilitate the delivery of all Family & Young Peoples activities at community sites. Develop programmes that engage parents of working age in meaningful activity. Engage families in targeted activities to support children and young people. Work with local schools to identify early intervention opportunities. Provide holistic family support through youth and family programmes. Link families with existing services addressing unemployment, food poverty, and money management. Manage stakeholder relationships with partners delivering Family & Young Peoples services. Collaborate to develop new services, activities, and training opportunities that support people into work. Assist in managing funded programmes against deadlines and targets. Lead on the development and management of community facilities, ensuring they are maintained to a high standard. Support in securing revenue funding to develop and sustain youth and family services. Work with local residents to identify gaps in provision and develop services to meet those needs. Plan and deliver seasonal activities and events to raise the organisations profile and attract new beneficiaries. Support the coordination and management of volunteers. Work with corporate, statutory, and voluntary sector partners to achieve organisational objectives. Manage budgets, monitoring income and expenditure. Capture beneficiary feedback and monitor social impact for all activities. Work with communications staff to promote programmes, good news stories, and events. Person Specification Personal Qualities Leads by example and demonstrates organisational values. Holds self accountable for delivery. Experienced in managing staff and volunteers. Strong understanding of the voluntary/community sector. Skilled in building networks and partnerships. Able to balance competing deadlines and stakeholder needs. Experienced in managing multiple complex projects. Experienced in monitoring and managing budgets. Education & Qualifications Relevant previous or current employment or voluntary work, including work with families. Educated to degree level or with relevant professional qualifications, or equivalent demonstrable experience. Accredited training in parenting, play therapy, or family intervention (desirable). Knowledge & Experience Understanding of challenges faced by children, young people, and families regionally and locally. Strong relationship-building and communication skills with children and families. Knowledge of safeguarding and child protection issues. Project management experience. Budget management experience. Understanding of relevant policies and procedures. Skills Experience in planning and delivering successful youth and family events. Competent IT and systems skills. Strong communication and interpersonal skills. Ability to manage budgets effectively. Behaviours Takes ownership and accountability. Works collaboratively with colleagues, partners, and service users. Why Work With Us Death in Service cover. Smart Health programme (AIG). Enhanced maternity, paternity, and parental bereavement leave (subject to service). Enhanced sick pay (subject to service). Health benefits including eye tests, flu jabs, and allergy support. Policies & Commitments Health & Safety: Comply with all health and safety policies and raise concerns around unsafe practices. Safeguarding: Commitment to safeguarding and promoting the welfare of children and vulnerable adults, with full compliance required. Data Protection: Maintain confidentiality and comply with all relevant regulations. Equality & Diversity: Promote a culture of inclusion, fairness, and respect, ensuring equal opportunities for all. TPBN1_UKTJ

An industry leader in energy and engineering is looking for an SAP Asset & Support Specialist to join their Supply Chain & Logistics IT Support team in Aberdeen (hybrid 4 days onsite). This is really exciting time to join as they are growing their team and are in the final stages of moving from SAP

If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!. It requires deep experience in cybersecurity, incident response and threat management within a FTSE 100 environment. Ext

This is a huge opportunity to join a fast-paced, fast-growing business and become a key player within the Senior Management team and gives you some epic career growth within a phenomenal organisation. Industries: IT Services and IT Consulting. Get notified about new Head of Project Management jobs i

This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business. Proven experience within QA and release management with

This is a huge opportunity to join a fast-paced, fast-growing business and become a key player within the Senior Management team and gives you some epic career growth within a phenomenal organisation. Understanding of cybersecurity services such as SOC operations, MDR, SIEM, EDR, vulnerability manag

The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-

A genuine passion for working with children and young people, with a commitment to providing the highest standard of care. Support children and young people with daily living activities, including personal care, education, and recreational activities. Excellent communication skills and the ability t

The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functiona

Identify resources required to deliver the plan and establish the team Proactively coordinate the resources (including third parties and vendors) to deliver the plan, fostering teamwork and openness Ensure the project work is completed in line with the pla

The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functiona

Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. So, wheth

The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Compass Group UK&I

It is essential that you demonstrate a commitment and ability to undertake the required qualification in early learning and childcare in line with SSSC requirements: NC in childhood practice at SCQF level 6 or SVQ Social Services (Children and Young People) at SCQF level 6 as stipulated in SSSC; or

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. Compass Group UK&I is committed to fostering an environment

Looking to advance your career in care? We're committed to helping you grow and develop professionally, with opportunities to develop and grow at Caring Homes. Competitive salary and benefits package. Excellent communication skills and a positive attitude.

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. Compass Group UK&I is committed to fostering an environment

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Have the ability to communicate effectively both verbally and in writing. Monitoring the wellbeing of each resident, being aware of any change impacting on care an

We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds. To work within Housing with Care catering undertaking food preparati

This is an exciting opportunity to work closely with class teachers, the senior leadership team, our pupils and families to improve pupil outcomes in attendance, achievement and social and emotional goals. The ideal candidate will have experience working with vulnerable young people and families, an

This means that the Council is committed to supporting the successful candidate to obtain the necessary skills, abilities and knowledge to become fully competent in the role. The purpose of this post is to work effectively as a member of an Early Learning and Childcare team to support in the deliver

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

The purpose of this post is to work effectively as a member of a team to support in the delivery of a high quality, safe and balanced education and care service, which meets the needs of each child and their families and is in accordance with relevant legislation and guidelines including the Roles a

Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Have the ability to communicate effectively bot

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We're currently recruiting a full time Cleaner to join our

Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Have the ability to communicate effectively bot

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. If you're a committed Cleaner looking for a role you'll shi

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. If you're a committed Cleaner looking for a role you'll shine in, we've got the position for you. We're current

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. Compass Group UK&I is committed to fostering an environment

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. If you're a committed Cleaner looking for a role you'll shi

We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. If you're a committed Cleaner looking for a role you'll shine in, we've got th

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. If you're a committed Cleaner looking for a role you'll shine in, we've got the position for you. Compass Group

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. You will work enthusiastically as a member of a team that promotes and supports Adults with Support N

This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in prim

We seek like-minded people who can help us truly entertain our guests, preparing our food with a flourish, served with unrivalled showmanship in our beautiful locations. No matter your age, you'll benefit from earning £12. You can also withdraw up to 50% of your live earnings if you need that immed

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We're currently recruiting a part time Cleaner to join our

Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Have the ability to communicate effectively bot

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. Compass Group UK&I is committed to fostering an environment

It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley place all set within 75 acres of beautiful parkland. Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships. Take advantage of our Employee Assistanc

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. If you're a committed Cleaner looking for a role you'll shi

This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Compass Group UK&I is committed to fostering an environment where every individual can truly be themsel

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. If you're a committed Cleaner looking for a role you'll shi

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We're currently recruiting a full time Cleaner to join our