Supply Chain Coordinator
19 hours ago
Sunderland
Mission and Main Objectives: This role will work within Automotive Components Supply Chain Management team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the allocated key accounts and accountable for the subsequent account performance. The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required. Outline and Responsibilities: • End-to-end responsibility of all allocated accounts, • Accountable for financial performance of allocated accounts, in line with commercial conditions., • Responsible for financial analysis of assigned customer accounts, • Manage the day-to-day requirements of assigned customers, suppliers and 3PLs, • Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships., • Effectively manage supply chain from supplier to assigned customers, in line with set criteria., • Monitors service received to assigned customers – detailed in regular KPI reports., • Identify commercial opportunities and collaborate with the Sales Team to grow the business., • Ensure timely invoice issue and payment of assigned customers., • Manage and report on inventory and quality issues together with 3PL and Quality Department., • Building and maintaining relationships with customers, suppliers and 3PL providers., • Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers., • Assist with ongoing process reviews and identify and implement process improvement activities., • Financial and logistics data recording and reporting., • Liaison with relevant warehouses for stock management and inventory control., • Oversee Assistant Delivery Control duties in relation to allocated accounts., • Mentor Assistant Delivery Controllers as appropriate., • Any other reasonable duty requested by management, relevant to the role. Experience and Qualifications Required: • Essential experience working within the automotive industry or global / international Supply chain management., • Required experience in global or international Logistics (or similar), • Good knowledge of MRP systems and customer service skills, • Very computer literate (incl. excel, word, outlook, etc), • Good problem solving skills and an ability to prioritise tasks, • Ability to work with limited supervision and using own initiative to complete tasks, • Good communication and interpersonal skills, dealing with people from different functional areas and cultures, • Flexible and adaptable, able to work to tight deadlines Assessed Competencies / Overall Meaning: • Developing Others Level 1, • Gives Short-Term, Task-Oriented Instruction, • Teamwork & Cooperation level 2, • Expresses positive attitudes and expectations of a team or team member, • Achievement Orientation level 2, • Creates own measures of excellence, • Customer Service level 2, • Takes Personal Responsibility for Correcting Problems, • Organisational Commitment level 2, • Develops loyalty, • Initiative level 1, • Reacts to short-term opportunities or problems, • Concern for Order level 2, • Monitors Own or Others’ Work for Order, • Analytical Thinking level 2, • Sees Basic Relationships, • Conceptual Thinking level 1, • Applies Basic Rules, • Information Seeking level 2, • investigates, • Expertise level 2, • Assembles latest and relevant information of own area of expertise, • Impact & influence level 2, • Takes multiple actions to persuade, • Organisation Awareness level 2, • Understands Informal Structure