Technical Services Manager
17 days ago
Bristol
Technical Services Manager – Metal Roofing Systems Location: Bristol - Office-based but will require some attendance to site UK Department: Technical Services – Roofing Division Salary - £50,000 - £70,000 basic Dependant on Experience About the Role We are looking for an experienced Technical Services professional to join our growing roofing division, with a specialist focus on metal roofing products and systems for commercial and industrial buildings. This role sits within the Technical Services team and plays a key part in supporting customers, contractors, and the sales team throughout the full project lifecycle — from initial enquiry through to completion and quality assurance. You’ll be responsible for producing bespoke technical solutions, ensuring compliance with building regulations, providing on-site technical support, and delivering training to both internal teams and external partners. What You’ll Be Doing • Providing day-to-day technical support for metal roofing systems and products, • Producing and approving bespoke specifications, thermal calculations, and technical drawings, • Supporting the sales team during initial enquiries and customer meetings with technical expertise, • Visiting construction sites during planning, installation, and post-completion stages to provide guidance and quality checks, • Managing and supporting projects from inception to completion, liaising with third-party suppliers and service providers, • Maintaining technical resources including drawings, datasheets, certification, BIM content, and specifications, • Delivering technical and installation training to sales teams and contractors, • Liaising with Marketing to provide technical input for publications and promotional materials, • Staying up to date with changes to regulations and codes of practice and reporting these internally, • Creating CAD drawings to support as-built packages and O&M manualsSkills & Knowledge Required, • Strong organisational and communication skills (written and verbal), • Confident presentation and training delivery skills, • Solid technical understanding of metal roofing systems, particularly standing seam systems, • Good working knowledge of building regulations and construction/design principles, • Understanding of CDM 2015, including designer and principal designer responsibilities, • Strong problem-solving skills and ability to manage multiple priorities, • Comfortable working under pressure and supporting a demanding sales environment, • Proficient in Microsoft Office and AutoCADQualifications, • No specific qualifications required, • A degree in a construction-related discipline is desirableExperience, • Experience in a construction-related role (e.g. project management, design, or site supervision), • Experience delivering design and project packages in formal presentations or group settings, • Proven ability to work collaboratively with other design professionals, • Experience working directly with installing contractors to resolve technical issues, • Experience surveying construction sites and reporting findingsPhysical & Environmental Requirements, • Ability to climb ladders and safely use access equipment on siteWhy Join Us?, • Be part of a supportive, office-based technical team, • Enjoy autonomy and the freedom to bring forward your own ideas and initiatives, • Opportunities for professional development within a growing business, • A collaborative culture built on integrity, quality, and long-term relationships, • Participation in an employee ownership scheme after one year of service