Field Service Engineer
20 days ago
Bristol
A new opportunity has arisen at Syntegon for a dual skilled Field Service Engineer for the food packaging division specialising in Secondary Packaging. Key Responsibilities: • Install commission and maintain Syntegon Secondary Packaging equipment including final mechanical positioning levelling running equipment to agreed specifications and ultimately perform site acceptance tests, • Carry out routine maintenance and planned servicing according to service agreements and schedules., • Troubleshoot and resolve electrical mechanical and software issues identifying root causes and liaising with engineering teams when necessary., • Provide customer training on equipment operation and routine maintenance managing customer expectations and advising on future Maintenance Programmes, • Respond to breakdowns and short-notice call-outs working to tight timescales to minimise downtime., • Produce detailed reports following site visits and submit relevant expenses in a timely manner., • Travel extensively (approximately 85% national and international) including potential short-notice travel and weekend work., • Support product trials and identify opportunities for machine upgrades and modernisation., • Maintain up-to-date product knowledge through ongoing training, • Support the manufacturing facility in Bristol when required Qualifications : Knowledge and Skills: The job holder will hold the following knowledge and skills; • Qualifications in Mechatronics mechanical or electrical engineering, • Electrical engineering a good understanding of both modern and older control systems across a wide range of platforms, • Ability to working under own initiative and skills, • Understanding correct methods of mechanical fitting from changing bearings to setting up machinery, • Adjusting high speed packaging machinery to achieve optimum efficiency., • Ability to find and identify worn and damaged parts from assembly drawings, • PLC theory and practice. Ability to fault find within our software Allen Bradley preferred but Beckhoff and Siemens advantageous, • Commercial awareness. Being able to spot opportunities such as machine upgrades and modernization. Then inform customer about possibilities before reporting to sales person. Helping finalise the sale, • An understanding of high level of customer service, • Ability to prioritise work to challenging deadlines, • Good communication skills, • Ability to work remotely often overseas in a variety of locations in different time zones, • Full driving license, • Experience in a previous field service role is desirable., • Exposure to FMCG manufacturing industry food and packaging would be an advantage, • Packaging engineering and technical skills desirable Additional Information : We are a group of open-minded and high-spirited collaborators. We emphasise collaboration and mutual support. We are more than happy to support your wishes of improvement within your area of expertise. Besides that we offer a fine salary package lots of benefits and various fun social activities. Syntegon offer: • Competitive salary, • 25 days holiday per year plus bank holidays, • Pension Scheme with Aviva, • Yu Life, • Company Car, • Life Assurance 7 x annual salary, • Simply Health Medical Cashback plan, • Income protection after 2 years service, • Cycle to work Scheme, • Tech Scheme, • Everymind at Work, • An excellent opportunity to gain experience within a global company. Remote Work : Yes Employment Type : Full-time Key Skills MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting Experience: years Vacancy: 1