Customer service manager jobs in Sunderland

RoleReporting into the Head of Supply Chain, the customer service manager will be responsible for leading a small team and will be responsible for ensuring a high level of customer engagement ...

As a Customer Service Agent, you will ... Manage inbound calls to discuss any question or queries they may have relating to their account and ...

Customer Service Administrator - Turkish , Arabic or even French/European language skills a big ... Managing offices space and facilities, dealing with contracts with suppliers and insurance ...

... customer service, meeting and greeting all customers and visitors and working with clinical ... Fully manage each day's appointment sessions * Carry out reminder calls to customers for ...

ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX ...

This role focuses on customer service, requiring daily phone and email communication with clients, as well as managing incoming orders via email. You'll receive training on their in-house MIS system ...

Liaise with Sales Managers to bring complaints to a close and complete the administration ... The Person * Previous customer service experience ideally within manufacturing or engineering

This role will require daily order & query management, across a range of customers & regions ... Understand and drive improvements in service, as measured by customer metrics, for each customer ...

We would to hear from candidates who have excellent customer service skills, either in a call ... Demonstrated organisational and planning skills, allowing you to manage multiple tasks and ...

You have experience in Customer Service, ideally in the Medical Device or High Tech business and ... Your duties include processing customer orders, managing product returns as well as consignment ...

Role - Customer Service Advisor (Banking) - Newcastle Role Type - Initial 6 month contract ... Data entry & use of CRM Systems / Call logging systems * Any experience within the financial ...

Managing the customer journey from inception until certification ensuring each part of the ... Confident in customer service handling and telephone enquiries * Work at a fast pace whilst ...

We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into ... Experience managing a high-volume workload, coupled with excellent time management and ...

Area Sales & Service Manager Location: North East & Yorkshire Salary: £35,000 - £40,000 (uncapped ... The ability to engage with customers and build lasting relationships is a key attribute, a team ...

Manage calls regarding faulty products and coordinate actions with customers, consumers, and service centres. * Raise correct actions on the system, including writing off credits for faulty goods or ...

Ensuring exceptional customer service is provided to all customers, in line with the service ... risk management frameworks, ensuring all changes, new changes and procedures are implemented ...

Complaint Management/Resolution experience desirable * Manufacturing knowledge desirable ... service centres serving c.74,000 customers with a rapid supply of low cost but essential products ...

Coach, mentor, and develop members in a service and/or customer facing team, ideally with remote staff management experience. * Ability to adapt to any changes in plans or circumstances. * Budget ...

Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for a well-rounded Service Delivery Manager to lead and drive the ...

Delighted to be working with a international professional service organisation looking to recruit a CRM Executive to join their marketing team. The Role: • 1+ years of CRM experience of working in ...

Regional Sales Manager - Food Service & Retail Location: North of England and Scotland £40,000 ... customers. * Results-driven mindset with a focus on achieving and exceeding sales targets

Manage and monitor operational activities covering OLAs, SLTs in line with KPI's. * Maintain high levels of customer service experience whilst liaising with other delivery teams * Effectively manage ...

Lead management of and relationships with e-commerce platforms and 3rd party service providers. * Lead core website development project to enhance customer / user experience (UX), and drive ...

This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you ...