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The Lifeway’s Group is one of the UK’s leading providers of specialist support services for people with learning disabilities, autism, brain injuries, Mental Health and complex care needs across the UK. We are striving to be revolutionary in our sector and currently on a transformational journey; through new process, digital solutions / tools, and more efficient ways of working we are helping our people deliver the best care to those we support. We are making a difference in people’s lives with by being a provider that values both empathy & progress. Lifeways are seeking individuals who embody qualities of empathy, passion, honesty, courage, and a commitment to equality, we would love to invite you to be part of this! We are seeking a confident manager who will monitor, report and advise on practices which promote choice, well-being and protection of all individuals across our services in South Bedfordshire. We provide support to individuals with learning disabilities and autism in these services, you will be managing a team to ensure they are promoting independence and providing the best support every day of the year. What we can offer you • You will work as part of a local / regional leadership team where you can make a difference., • Access to specialist advice from our support functions whenever you need it, so you can focus solely on team management and commercial awareness, • You will be supported as an area manager to help you achieve your personal and professional development goals and develop as a leader and manager., • Competitive salary package with incentive bonuses., • You will receive core benefits including matched pension scheme, life insurance, sick pay, car mileage and access to other benefits, rewards and recognition such as discounts, cycle to work, well-being and Employee Assistance Programme (EAP) What you can bring to Lifeways: Must hold a minimum of Level 3 in Health social care or equivalent. A wealth of experience in people management and Health & Social care Previous experience supporting those with complex mental health needs A valid UK drivers’ licence Join us in making a difference – where compassion thrives, and quality of care knows no bound. Apply today and be part of a team shaping a brighter tomorrow.

We are seeking a driven and technically skilled Cloud & Managed IT Engineer to join our innovative Cloud and MIT department. This role is crucial for supporting customer and internal environments, complex technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You'll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. - Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. - Serve as technical lead on strategic internal and customer-facing projects. - Collaborate with architecture and delivery teams to design scalable, secure, and resilient solutions. - Participate in the weekend on-call rota (Saturday-Sunday, 7am-7pm) for critical out-of-hours support. - Manage and support virtualised environments - At least 3 years demonstrable experience of implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment for global clients. - Azure Administrator AZ-104 - ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange management - Strong understanding of networking principles and troubleshooting - Strong expertise in supporting Windows 11 OS - Strong expertise in supporting server infrastructure Please apply for consideration TPBN1_UKTJ

Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Bedford 1-2 days a week on site (hybrid) Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience via email, phone, and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota for out-of-hours support and occasional overtime for planned updates. Experience & Skills: Strong technical troubleshooting experience especially within application support or similar roles. Confident supporting unified communications or contact centre platforms . Hands-on experience with Windows Server administration . Familiarity with telephony troubleshooting , networks, and endpoint diagnostics. Continuous residency in the UK for 3 or more years. Desirable: A background supporting a proprietary software application. Experience working with unified communications solutions. Familiar with executing common administrative tasks on Microsoft Windows Server. Experienced in diagnosing telephony issues between networked endpoints. Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs. If this Customer Support Engineer role would be of interest please contact for more information Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ