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At Gen Phoenix, we're on a journey to revolutionise the world of sustainable textiles, supplying an ever growing range of luxury brands and consumer transport with our high quality and high performance products. As part of our growth, we are seeking an experienced and results-driven Quality leader to drive our quality assurance and control efforts across the entire value chain—from suppliers to customers. The ideal candidate will be responsible for developing and executing the quality strategy for our manufacturing operations, ensuring that our products meet the highest standards of performance, consistency and compliance. This leadership role requires strong expertise in quality turnarounds, quality management systems (QMS), supplier quality assurance, customer quality management, continuous improvement methodologies, and world-class manufacturing practices. Key Responsibilities: Quality Strategy & Leadership • Develop and implement a comprehensive quality strategy aligned with business objectives and brand standards. • Lead, mentor, and manage the Quality function, implementing measurable culture change initiatives around accountability, precision, and continuous improvement. • Drive quality-focused initiatives to enhance product reliability, customer satisfaction, and operational excellence. • Lead quality function restructuring and team development, • Report quality performance to executive leadership monthly Customer Quality Assurance • Serve as the primary quality interface for key customers, ensuring requirements and expectations are met or exceeded. • Oversee complaint resolution, root cause analysis, and implementation of corrective/preventive actions (CAPA). • Monitor customer satisfaction trends and lead proactive quality improvement initiatives. Supplier Quality Management • Develop and manage the supplier quality program, including audits, incoming inspections, and performance scorecards. • Collaborate with Procurement and R&D to qualify new suppliers and materials, ensuring conformance to specifications and standards. • Achieve specified improvement targets in supplier processes to ensure consistency, durability, and sustainability of leather materials and components. Manufacturing Excellence • Oversee in-process Control plans and final quality inspections, compliance with standard operating procedures (SOPs) and quality gate adherence. • Implement and maintain robust quality systems (e.g., ISO 9001, SPC) throughout the manufacturing facility with a Quality management system (QMS) oversight and improvement. • Implementation and facilitation of a quality improvement process to support production with practical problem-solving techniques and more robust 8D sigma techniques for large complex issues. • Ensure plant-wide adherence to product standards, traceability, testing, and documentation practices. Regulatory & Compliance • Establish compliance measurement and reporting framework against relevant industry standards, regulations, and customer-specific requirements. • Lead internal and external audits, certifications, and compliance reviews. Required Skills & Experience: • Bachelor's degree in Engineering, Quality, Manufacturing, or related field; Master’s degree preferred - or equivalent experience • Equivalent to 10+ years of progressive experience in quality leadership roles within a manufacturing organisation with demonstrated turnaround results • Strong background in supplier development, customer quality management, and lean manufacturing with proven ability to design and build quality systems • Proficient in root cause analysis tools (e.g., 8D, Fishbone, FMEA, DMAIC)., • Exceptional leadership, communication, and interpersonal skills., • Experience in leading cross-functional teams and driving cultural change., • Leather industry knowledge or experience with natural material variability., • Familiarity with sustainability and ethical sourcing standards., • Certifications such as CQE, CQA, or Six Sigma Black Belt. In return we offer a compelling package including performance bonus. Not sure if you have every single one of these skills? We'd still love to hear from you and can assess whether you might be right for the role.

Director - Global Total Rewards - UK (remote) or London / Peterborough (hybrid)\n London; Peterborough; Work From Home - UK \nDirector, Global Total Rewards – UK Work from Home, or London / Peterborough office (hybrid)\n As the Director, Global Total Rewards at Convera, you will be a hands‑on leader responsible for the day‑to‑day design, delivery, and governance of Convera’s global compensation, benefits, and rewards programs. \n Reporting into the VP, Total Rewards, Technology and Payroll, this role combines deep technical expertise with strong execution to ensure Total Rewards programs are competitive, compliant, and consistently applied across all regions. \n This role is highly operational and delivery focused. You will personally lead compensation cycles, build and maintain models, manage vendors, resolve complex reward issues, and ensure data accuracy across systems. While providing strategic input, the primary accountability is effective execution, governance, and continuous improvement of Total Rewards programs at scale. \nKey Responsibilities\nCompensation Delivery & Execution\n\n • Personally lead and execute annual compensation cycles, including merit, bonus, and incentive programs, ensuring accuracy, timeliness, and governance.\n, • Build, maintain, and refine compensation models, salary structures, and costing scenarios using detailed data and analytics.\n, • Lead global benchmarking activities (e.g., Radford, Mercer), translating market data directly into updated salary ranges and guidance.\n, • Partner closely with Finance to validate budgets, forecasts, and compensation spend, resolving variances as they arise.\n, • Act as the escalation point for complex compensation cases and exceptions.\n\nPay Equity & Compliance\n\n, • Conduct hands‑on pay equity, pay transparency, and internal parity analyses across regions.\n, • Identify and address gaps, risks, or inconsistencies, working with Legal, Finance, and People Services to implement corrective actions.\n, • Ensure compliance with all applicable compensation and benefits regulations (e.g., EU Pay Transparency, ERISA, statutory requirements).\n, • Maintain audit‑ready documentation and evidence for all reward programs.\n, • Lead the operational management and renewal of global benefits programs across all regions (NAM, EMEA, APAC).\n, • Own day‑to‑day broker and vendor relationships, including negotiations, performance reviews, and issue resolution.\n, • Review benefit utilisation, costs, and employee feedback to recommend practical improvements.\n, • Support the rollout of benefits changes and ensure accurate configuration in HR systems.\n, • Own the end‑to‑end design, administration, and governance of global sales compensation and incentive plans, ensuring alignment with Convera’s commercial strategy and revenue goals.\n, • Partner closely with Sales leadership, Finance, and Revenue Operations to implement incentive structures that drive performance while managing cost and risk.\n, • Build and maintain sales compensation models, quota scenarios, and payout calculations; validate plan mechanics prior to rollout.\n, • Lead annual and in‑cycle sales compensation planning, including plan design updates, target setting, and payout approvals.\n, • Partner with revenue operations and ensure accurate and timely calculation, validation, and payment of commissions and incentives, working with Payroll and Finance to resolve discrepancies.\n, • Maintain strong governance and documentation for all sales compensation plans, including approval processes, plan rules, and exception handling.\n, • Monitor plan effectiveness and participant behaviour, using data to recommend adjustments that improve outcomes and minimise unintended consequences.\n, • Ensure sales compensation plans comply with applicable regulatory, tax, and employment requirements across regions.\n\nSystems, Data & Process Management\n\n, • Work directly with People Services and HR Technology to ensure HR systems (including Dayforce) accurately reflect all Total Rewards data.\n, • Own data quality, configuration, and process flows related to compensation and benefits.\n, • Identify opportunities to simplify, automate, or standardise Total Rewards processes and lead implementation.\n, • Produce regular reports and analyses to support leadership decision‑making and operational oversight.\n, • Own implementation and updates on the sales compensation tool – CaptivateIQ.\n\nManager & Employee Enablement\n\n, • Provide clear, practical guidance to managers and employees on compensation and benefits programs.\n, • Develop and maintain manager tools, FAQs, and guidance to support consistent decision‑making.\n, • Support People Services and HRBPs by resolving complex reward‑related questions and cases.\n, • Partner with HRBPs ensuring effective communication and change management around all changes in the Total Rewards space.\n, • Work in close partnership with People Services to ensure smooth execution across the employee lifecycle (onboarding, changes, off‑boarding).\n, • Collaborate with HR Technology on system enhancements and data integrity. Partner with Finance, Legal, and Compliance on governance, risk management, and reporting.\n, • Provide regular updates to the VP, Total Rewards, Technology and Payroll on delivery, risks, and improvements.\n, • Ensure all tickets raised through ServiceNow for Compensation and Benefits are addressed within the SLA. Enable self‑service by creating appropriate knowledge base articles.\n\nLeadership & Team Management\n\n, • Lead and develop a small, hands‑on Total Rewards team, remaining actively involved in delivery alongside the team.\n, • Set clear priorities, standards, and ways of working focused on accuracy, accountability, and consistency.\n, • Coach team members on technical skills, judgement, and execution excellence.\n\nYou should apply if you have:\n\n, • 10+ years in HR, with deep hands‑on experience in global compensation and benefits delivery.\n, • Technical Expertise\n, • Advanced Excel / data modelling capability; comfortable building and maintaining complex models.\n, • Strong working knowledge of HRIS and compensation systems.\n, • Global Delivery\n, • Experience managing compensation and benefits across multiple international regions.\n, • Working Style: Comfortable operating at pace in a hands‑on, detail‑oriented environment.\n, • Strong judgement and problem‑solving capability.\n, • Market competitive salary\n, • Opportunity to earn an annual bonus\n, • Great career growth and development opportunities in a global organization\n, • A flexible approach to work (hybrid working)\n, • Generous insurance (health, disability, life)\n, • Paid holidays, time‑off and leave policies for life events (maternity, paternity, adoption)\n

am delighted to be working with a successful and expanding legal firm in their search for an experienced Office/Operations Manager to work across both their Peterborough and Leighton Buzzard offices and fully support with the firms ambitious plans for growth. With a broad and wide ranging remit this is sure to be an exciting opportunity with scope for development within the firm. They are seeking a general manager who’s a born leader. You should have experience in overseeing business operations as well as human resources, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, you will be driven by a desire to lead the business to maximum productivity and efficiency. Objectives of this role • Develop strategic plan for optimised productivity, • Review and improve organisational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes, • Adhere to company standards for excellence and quality, • Provide guidance and feedback to help others strengthen specific knowledge/skill areas Responsibilities • Oversee day-to-day operations, assign monthly performance goals and ensure their completion, and accomplish your own goals, • Recruit, onboard, and train high-performing employees to achieve objectives for fees, profitability, and compliance, • Maintain project timelines to ensure tasks are accomplished effectively, • Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values, • Resolve internal staff conflicts efficiently and to the mutual benefit of all involved Required skills and qualifications • Proven experience and success in a similar managerial role, • Strong decision-making ability, • Excellent communication, collaboration, and delegation skills, • Ability to motivate and lead employees, and hold them accountable, • Strong working knowledge of operational procedures, • Travel between a multi office organisation Preferred skills and qualifications • Experience in management in a legal environment, • Working knowledge of human-resources processes, • Experience in conducting performance evaluations, • Experience of Quality System Processes

Job Description: Cleaning Manager - Training & Compliance Location: Peterborough and surrounding region Hours of work: 37.5 Contract Type: Permanent We are seeking a proactive and detail-oriented Cleaning Manager with solid training experience to join our team and play a key role in delivering the global cleaning programme within ISS. This is an exciting opportunity for someone passionate about driving standards, compliance, and operational excellence across multiple sites. Job Description In this varied role, you will split your time between delivering training and conducting audits, ensuring cleaning teams are equipped to use products correctly and effectively. You’ll be instrumental in supporting site mobilisations, troubleshooting issues, and influencing best practice across a wider region. No two days are the same, and on non-travel days, you’ll have the flexibility to work from home or the office. Key Responsibilities • Travel to various locations to support on-site deployments, training, and audits, • Deliver engaging, in-person training sessions to site teams, • Conduct compliance audits and implement action plans to achieve 100% standards, • Act as the primary point of contact during on-site visits for Pure Space-related queries, • Support training needs and provide education and guidance to cleaning teams, • Troubleshoot operational issues and ensure effective use of cleaning products, • Assist with site mobilisations and pilot projects, including training new staff, • Collaborate with teams to maintain consistency and drive productivity across sites Professional and Personal Competencies/Qualifications • Confident in delivering training (formal experience helpful but not essential), • Strong attention to detail for accurate audits, • Willingness to travel frequently and stay overnight, • UK driving licence required, • Cleaning industry experience beneficial but not mandatory, • Positive attitude and ability to engage with diverse teams, • Experience with audits, ideally from a supervisor or manager role, • Proactive mindset, eagerness to learn, and ambition to progress Why Join Us? • A fantastic opportunity for those looking to step up from managing a single site or small portfolio, • Ideal progression for Cleaning Managers or experienced Supervisors seeking broader exposure, • Be part of ISS Cleaning – our most important global service line, offering high visibility, • Join a forward-thinking team driving significant change through the Pure Space programme, • Access career development opportunities and build a strong internal reputation, • Platform for progression into senior operational or specialist roles The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team.

Join Our Team as a Key Account Manager! We're seeking a results-driven Key Account Manager to join our passionate team in Newark, Nottinghamshire. As a key player in our team, you'll leverage your expertise to achieve and exceed sales growth targets. This role offers a fantastic opportunity for an accomplished manager to shape the future of sustainable waste management with us. Why Join Us? Competitive salary and benefits package Hybrid working options 25 days annual leave per year, plus bank holidays Comprehensive career development and training programs Subsidised canteen and gym memberships Employee Assistance Programme Company Pension scheme and Life Assurance scheme On-site parking About Us: We specialise in bespoke recycling and waste management solutions. We're dedicated to partnering with suppliers who share our values and align with our customers' needs. Our approach focuses on enhancing Corporate Social Responsibilities, maximising recycling efforts, and delivering significant cost savings. We foster an inclusive environment where every employee feels welcomed and valued. We promote equality of opportunity, embracing a diverse range of talent and perspectives to drive innovation and excellence. We fully embrace new ideas and challenge old practises to find the very best solutions for our customers, suppliers, and people. About the Role The Key Account Manager will be responsible for managing accounts allocated to the role holder. Main responsibilities include but are not limited to: • Ensuring smooth service transitions on entry and exit from customer contracts., • Maintaining strong customer relationships and retain and grow existing accounts (including by proactive account management)., • Maintaining and exceed Company margin and revenue targets from business development and value engineering of existing accounts., • Continually seeking to improve and innovate in brokered waste/resource service delivery and provide value for customers in service delivery. Other duties and responsibilities include: For each account: • complete and maintain an Account Development Plan (ADP),, • understand and ensure compliance with the terms of the contract and SLA between the customer and the Company,, • ensure service delivery meets or exceeds customer standards and expectations,, • meet with the customer regularly to review and continually improve the service,, • carry out waste audits at regular intervals with a view to continual improvement of brokered waste/resource services,, • produce customer and internal reports as required,, • take ownership of the strategy for retention and growth, • identify and communicate risks/threats and solutions promptly,, • update Company CRM with business development activity, and, • ensure:, • contract documents are retrievable, signed and current,, • a continual and up-to-date knowledge of matters affecting the customer and their waste arisings,, • the Company participates and contributes to customer waste initiatives (as agreed by the Company),, • KPI’s are monitored and managed with actions identified to maintain/improve performance,, • internal and external customer feedback is evaluated to provide optimal delivery of projects and build on continual communication,, • client needs are identified and innovative and/or creative solutions are developed for projects, leveraging the available expertise, operational capabilities and technologies, and, • maintain an awareness of competitor activity and feedback to the company. The role holder will also be required to: • Identify opportunities for cross selling and upselling waste/resource management solutions., • Maintain an understanding of the current law and best practice relating to waste/resource management., • Provide accurate and timely information as required by the business., • Contribute to the timely preparation of financial forecasts and budgets., • Assist with the preparation of tenders to potential new customers and existing customers and providing support to submit tenders timeously in accordance with agreed tender process., • Represent the Company at external events, conferences, and meetings. Anticipate that meetings with customers and site waste audits will be conducted on a weekly basis., • Any other reasonable duties as required by the Company in connection with the effective and efficient management of accounts to ensure exceptional service levels, retention and growth of the accounts. About You Experience: • Proven track record of achieving successful operation, retention, and growth of existing accounts., • Extensive experience in customer service/ account management teams. Skills: • Strong confident personality with the drive and determination to meet with customers and make a difference., • Excellent written/ oral communication, interpersonal and presentation skills., • The ability to exhibit innovative thinking, aimed at improving processes and achieving results., • The desire to continuously learn, develop new skills and increase knowledge., • Be self-motivated and highly motivated to continually improve service delivery and value., • Strong numerical skills., • The ability to manage multiple relationships simultaneously., • The ability to prioritise tasks and manage time/ workload efficiently., • Effective and efficient at problem solving. Knowledge: • Obtain and maintain a knowledge of the waste industry (including closed-loop-solutions, circular economy, sustainability, and resource management) and waste management regulation, laws and best practice. Qualifications: • Maths and English at GCSE level or equivalent., • Further or Higher Education qualification., • Full driving license. Other: • Be willing to travel and work away from home location on a weekly basis. Contact If you are you interested in this position, please apply via the button below.

We are seeking a skilled and proactive Multi skilled Engineer to join a reputable organisation in the Industrial / Manufacturing industry. This permanent role is based in Peterborough and focuses on maintaining and improving operational efficiency. Client Details This opportunity is with a well-established organisation in the Industrial / Manufacturing sector. They are a medium-sized company known for their commitment to quality and operational excellence. Description Perform planned and reactive maintenance on industrial equipment and machinery. Diagnose and resolve mechanical and electrical faults efficiently. Ensure compliance with health and safety standards at all times. Collaborate with the team to identify and implement process improvements. Maintain accurate records of maintenance activities and repairs. Support the installation and commissioning of new equipment. Provide technical support and guidance to other team members. Assist in minimising downtime and maximising productivity. Profile A successful Multiskilled Engineer should have: Relevant qualifications in engineering or a related field. Strong knowledge of mechanical and electrical systems within an industrial setting. Experience in maintenance and fault diagnosis of manufacturing equipment. Understanding of health and safety regulations and practices. Ability to work effectively both independently and as part of a team. Excellent problem-solving and decision-making skills. Job Offer £46,700 per annum. Double Days (6am-2pm/2pm-10pm) Opportunities to work in a leading Industrial / Manufacturing organisation. Permanent position offering job stability and career growth. Supportive work environment and access to professional development. If you are a skilled Multiskilled Engineer looking for a rewarding opportunity in Peterborough, we encourage you to apply today.

Accounts Payable Process Manager. Accounts Payable Process Manager plays a vital role in the Finance team, contributing to operational excellence and strategic delivery. This role supports key financial processes and ensures compliance, accuracy, and efficiency across systems and reporting.

An exciting opportunity to join this established and highly successful environmental services business. Working as part of a close-knit and supportive leadership team, this role will drive excellence in fuel supply and contract management across key customers, ensuring high levels of service delivery, compliance and commercial value. Key areas of focus include: managing end-to-end fuel supply contracts, ensuring legal and operational compliance; build strong relationships with clients, suppliers, hauliers, and operational teams; monitoring performance and implementing continuous improvement strategies; and taking ownership of managing all key customer relationships to ensure delivery to stakeholder and contractual requirements are met. To succeed in this role, strong contract management experience is essential with strong consideration given to either an environmental services/waste management or logistics background. Proven experience in supplier/customer relationship management and complex contracts is a pre-requisite with demonstrable experience in delivering to stringent SLAs. Experience of managing contracts with local authorities is highly beneficial. You will have a strong customer focus with excellent relationship building and stakeholder management skills. With a high degree of financial acumen in terms of budgeting, forecasting, and P&L reporting, you will be self-motivated and have the ability to work independently and collaboratively under pressure. A driving licence is required with occasional travel across the local region. Hybrid working is available with 2-3 days in the office required, with strong career development and succession opportunities available. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

The Head of Payroll Services and Transformation is responsible for managing the financial performance, operational efficiency, and quality of payroll services provided to an assigned group of clients. This role focuses on maintaining compliance, delivering efficient payroll processes, and supporting ongoing improvements. The successful candidate will ensure that customer experience, colleague satisfaction, and operational standards are consistently met, while supporting continuous improvement and digital transformation initiatives in payroll operations. The role also requires the effective utilisation of data insights to support decision making and on-going enhancements to services. In addition, the Head of Payroll Services and Transformation will collaborate closely with our offshore operation to ensure seamless integration, consistent service delivery, and effective communication across all teams. In this role you will be responsible for managing the financial performance, operational efficiency, and quality of payroll services provided to an assigned group of clients. You will focus on maintaining compliance, delivering efficient payroll processes, and supporting ongoing improvements, ensuring that customer experience, colleague satisfaction, and operational standards are consistently met. You will also have the opportunity to support continuous improvement and digital transformation initiatives in payroll operations. As well as utilising data insights to support decision making and the ongoing enhancements to services. Key Responsibilities To oversee and manage the payroll service operations, making sure KPIs and SLAs are exceeded. Plus, successful onboarding of new clients. Manage the financial performance of payroll operations, including budgeting, forecasting, cost management, and meeting efficiency targets. Maintain high standards in customer experience by addressing stakeholder needs, monitoring service delivery, and responding effectively to feedback. Support colleague engagement and development within the payroll team, fostering a cooperative and positive working environment. Operational excellence is maintained through process management, compliance with statutory and company standards, and implementation of control measures. Lead and managed the payroll teams and Managers, promoting accountability and professionalism. Serve as the subject matter expert for payroll compliance, governance, and best practices, providing guidance to stakeholders. Manage end-to-end payroll operations across multiple jurisdictions, with timely and accurate payroll processing. Support the implementation of transformation programs, including automation and adoption of new payroll technologies. Communicate payroll and transformation activities clearly to colleagues and stakeholders. Act as the escalation point for the resolution of customer complaints related to payroll services. Utilise data insights and analytics to inform decisions, monitor performance, identify opportunities for improvement, and drive operational and financial outcomes. Skills & Experience Experience managing large-scale payroll operations, preferably across multiple jurisdictions. Knowledge of UK payroll legislation and payroll compliance requirements. Proven track record in supporting transformation initiatives while maintaining business-as-usual activities. Familiarity with payroll technology platforms and digital improvement processes. Strong leadership, team management, and stakeholder communication skills. Sound analytical and financial skills, with the ability to use data and insights for decision-making and improvement. A proven track record in Data-Driven Decision Making Professional payroll qualification (e.g., CIPP) highly desirable A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work TPBN1_UKTJ

What You'll Be Doing Leading the Sales Desk Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders The contracted hours for this role are 37.5 per week, working 5 days out of 7 and inlcuding 2 weekends per month. Driving Commercial Success Lead the team to meet store profitability and margin targets through sound commercial decisions Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals Understand and respond to local customer needs, developing effective business-to-business relationships Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients Empowering and Developing the Team Line manage the trade sales team-defining and assigning tasks, managing performance, and coaching for improvement Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability Support the life cycle of a colleague, including active recruitment Operational Leadership & On-Duty Responsibility Act as the most senior leader in store when required, taking responsibility for store-wide operations Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring Service & Store Culture Lead by example-creating a positive department culture aligned with our core values Promote the use of internal systems for communication, learning, and store operations Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount • Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme, • Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave, • Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay, • Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast, • Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development, • Learn, grow, and take your career to the next level. Refer a Friend Bonus, • Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme, • We match every 1% above the statutory 5% that you contribute. EarlyPay, • Access your earned wages before payday when you need them. Profit-Based Bonus Scheme, • We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme, • Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts, • Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan, • We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme, • Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance, • Protection for your loved ones should the unexpected happen. Gym Discounts, • Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme, • Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

About Trade Mastermind Trade Mastermind is one of the UKs fastest-growing business education and coaching companies for the construction industry. Founded in 2020 by BBC The Apprentice Winner Joseph Valente, we help tradespeople scale from the tools to seven figures and beyond. 5,000+ trade business owners trained Clients achieve 370% average growth in their first year Opening a 20,000 sq. ft. Trade Mastermind University HQ in 2026 National expansion, multiple programme launches, and heavy digital transformation We are building a world-class organisation and now require a Marketing Director capable of evolving into our future Chief Marketing Officer as we move into our next phase of explosive growth. The Role This is a senior executive role where you will own the full marketing engine , set the strategy, lead the team, and build the systems that scale our growth nationally and internationally. You will lead: Marketing strategy Performance marketing Brand Funnel architecture Automation & CRM Content & creative Reporting & analytics Team structure and talent acquisition This is a role for a leader who thinks at C-suite level someone who can architect a long-term marketing vision, execute it with precision, and build a powerful marketing department that becomes one of the strongest engines inside the business. The right candidate will grow into the Chief Marketing Officer role. Your Core Responsibilities Executive Marketing Leadership & CMO-Level Ownership Own the entire marketing strategy, ensuring alignment with revenue targets, product strategy, and long-term business goals. Build and lead the marketing department, including digital, performance, brand, creative, content, automation, and analytics teams. Create the marketing vision for the next 35 years, owning all strategic planning, budgeting, and departmental forecasting. Act as a senior leader in the business, contributing to Board discussions, product roadmapping, and commercial planning. Performance Marketing, Funnels & Digital Growth Oversee all digital performance channels including paid social, PPC, YouTube, SEO, email marketing, and retargeting. Architect high-performing funnels for all programmes and new product launches. Own and optimise all tracking, attribution, analytics, A/B testing, and funnel reporting. Set performance KPIs across CPL, CPA, ROAS, CAC, conversion rates, and lifetime value. Brand, Content & Creative Strategy Own the Trade Mastermind brand, ensuring consistency, clarity, and strong market positioning across all channels. Lead a content strategy that attracts, nurtures, and converts leads throughout the entire customer lifecycle. Oversee production of high-quality video, ad creatives, long-form content, landing pages, emails, and sales assets. Shape the brand voice, identity, and messaging across the UK and international markets. Marketing Automation, CRM & Backend Operations Own marketing automation strategy across all journeys, funnels, and customer segments. Lead CRM optimisation (Ontraport), ensuring seamless integration with Sales, Delivery, and Customer Success. Enhance backend operational efficiency through tagging, segmentation, lead scoring, lifecycle journeys, and automations. Implement scalable backend processes that keep marketing running like a well-engineered machine. Data, Analytics & Growth Intelligence Build the full analytics ecosystem for marketing, owning dashboards, reporting suites, and leadership insights. Use data to drive decision-making, forecast performance, and refine strategy. Implement continuous improvement frameworks so every campaign, funnel, and channel evolves with the business. Provide the CEO with clear insights, revenue impact reports, and strategic recommendations. Leadership, Team Development & Hiring Lead, coach, and expand a high-performing marketing team with future scale in mind. Recruit top talent across digital, performance, creative, content, and automation. Implement structured KPIs, performance management, development plans, and leadership succession. Build a culture of creativity, accountability, and data-driven excellence. What Were Looking For Proven experience at Marketing Director level or a Head of Marketing ready to step into a CMO path. Deep expertise in digital performance marketing, funnel architecture, and analytics. Strong background in CRM, automation, segmentation, and backend optimisation. Strategic thinker with the ability to create long-term marketing plans and execute at speed. Strong leadership skills with experience building and scaling high-performing teams. Highly commercial and comfortable owning KPIs that tie directly to revenue growth. Analytical, data-driven, and experienced with high-budget digital campaigns. Experience in education, coaching, SaaS, service-led businesses, or fast-growth scale-ups is a plus. Degree in Marketing, Business, or similar though experience and capability matter more. What Youll Get £100,000£120,000 base salary depending on experience Executive performance bonuses tied to revenue and growth Private Health Insurance & Pension Scheme Executive leadership development and mentorship Clear progression to Chief Marketing Officer (CMO) up to 25 days holiday + bank holidays + birthday off Access to the brand-new Trade Mastermind University HQ Our Vision Over the next three years, Trade Mastermind will: Reach a £100M+ valuation Achieve £10M+ EBITDA Support 1,000+ business owners annually Launch the first-ever Trade Mastermind University Build the UKs largest business education ecosystem for trades The Marketing Director will be instrumental in building the growth engine that takes us there and will step into the CMO role as the company scales. Ready to Build a World-Class Marketing Machine? If youre a strategic, data-driven, innovation-led marketing leader ready to step into a future CMO role, we want to meet you. TPBN1_UKTJ

In high-performing manufacturing environments, there's always someone asking: How can we run better tomorrow than we did today? This role is for the person who doesn't just ask that question - they answer it with data, structure and action. We're working with a highly respected, market-leading manufacturer known for operational strength, investment in technology and a strong culture of accountability. With a clear commitment to continuous improvement and cross-functional collaboration, they are now seeking a Continuous Improvement Lead to drive performance, quality and productivity across a critical part of the operation. This is a hands-on, high-impact role with real visibility - and genuine progression potential. The Purpose of the Role You will be responsible for identifying, planning and implementing key projects that improve quality, reduce cost and increase productivity across a major production asset, while strengthening integration with downstream operations. In simple terms: you'll turn insight into measurable performance. You'll combine data analysis, Lean thinking and structured project management to remove bottlenecks, reduce waste and optimise process control - while building strong relationships across production, engineering, quality and planning. The Opportunity This is more than a project role. It's a platform. You'll work cross-functionally across production, engineering, supply chain and leadership teams to embed a culture of continuous improvement that goes beyond quick wins. From driving measurable performance gains to mentoring managers in lean methodology, your influence will be visible across the entire operation. You'll lead structured improvement initiatives, champion best practice, and build capability in Lean, CI and project delivery across the site. Expect to: * Lead and deliver strategic CI projects aligned to business objectives * Drive measurable improvements in OEE, waste reduction, productivity and quality * Facilitate Kaizen events and structured problem-solving workshops * Embed Lean tools and methodologies (5S, SMED, Root Cause Analysis, Value Stream Mapping, etc.) * Coach and develop operational leaders to sustain improvements * Track, report and communicate performance metrics to senior stakeholders * Build a culture where continuous improvement becomes the norm - not the initiative What We're Looking For This opportunity will suit: * A Continuous Improvement professional ready for broader operational ownership or * A Production / Manufacturing Manager with a strong Lean toolkit looking to step into a dedicated CI leadership role You'll bring: * Proven experience delivering process improvement projects in a manufacturing environment * Strong analytical capability and confidence working with production data * Experience with Lean methodologies and structured problem-solving tools * A performance-driven, results-oriented mindset * Strong interpersonal skills and the ability to influence at all levels * A strategic perspective balanced with hands-on execution Knowledge of advanced process control systems and production planning platforms would be advantageous, but mindset and capability are key. Why This Role? This is a visible, business-critical role within a highly reputable manufacturer that genuinely values operational excellence. You won't be delivering isolated projects - you'll be shaping how the operation performs long-term. For the right individual, this role offers clear progression into: * Senior Operational Leadership * Site or Group Continuous Improvement roles * Broader strategic transformation positions If you're motivated by data, driven by results and passionate about building sustainable improvement cultures - this is your opportunity to make a measurable difference. For more information, contact Shaf Islam on As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website TPBN1_UKTJ

Head of Education Location: Peterborough HQ Salary: £50,000£60,000 Package Includes: Monthly Bonuses | Private Health | Pension | Company Car / Car Allowance | Full Training | Career Progression Lead the Future of Trade Industry Education A rare opportunity to shape, grow, and lead the UKs most exciting education brand for the construction sector and beyond as we expand our programmes into new industries and wider professional sectors. Founded in 2020 by BBC Apprentice Winner Joseph Valente, Trade Mastermind has become the UKs fastest-growing business education and coaching company for trades. Our mission is simple: we teach tradespeople how to become businesspeople, empowering them with the tools, structure, and knowledge to scale from the tools to seven figures and beyond. To date, we have trained over 5,000 trade business owners, who achieve on average 370% growth in their first year with us. In 2026, we will open our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough the first ever university dedicated to trades. The facility will feature a 300-person event arena, a state-of-the-art podcast studio, and Peterboroughs first rooftop bar for our team and clients. We are now searching for a dynamic, commercially minded Head of Education to lead our curriculum, coaching delivery, academic standards, and learner success across all programmes. The Role As Head of Education, you will take full ownership of the design, delivery, and continuous improvement of our entire educational offering. You will ensure our programmes are industry-leading, commercially impactful, and delivered at an exceptional standard across all training formats, including live events, online learning, coaching academies, and in-person workshops. This role requires a confident leader with experience developing educational frameworks, managing coaching teams, and driving academic performance while supporting learners in real commercial environments. Key Responsibilities Educational Leadership & Curriculum Development Design, refine, and optimise curricula for all Trade Mastermind programmes. Ensure content is relevant, commercially effective, and aligned with industry demands. Maintain high academic and delivery standards across all educational channels. Team Management & Performance Lead, develop, and support the coaching and education delivery teams. Oversee performance, quality, and consistency across coaching cohorts and workshops. Recruit and onboard new trainers, coaches, and educational staff. Learner Success & Customer Outcomes Drive learner engagement, retention, and progression across 3-year academy programmes. Monitor learner results, implementing initiatives to maximise business growth outcomes. Build strong relationships with clients to understand needs and improve their experience. Operational Excellence Manage the scheduling, planning, and execution of coaching sessions, events, and workshops. Ensure seamless coordination across internal departments including sales, operations, and marketing. Maintain reporting on educational KPIs, feedback, and programme effectiveness. Strategic Contribution Support the evolution of Trade Mastermind University and its long-term educational strategy. Work closely with senior leadership to develop new programmes, qualifications, and learning pathways. Uphold a culture of excellence, innovation, and continuous improvement. About You You will thrive in this role if you are: An experienced education manager or head of department, ideally within adult learning, coaching, apprenticeships, or commercial training. Skilled in developing curriculum and learning pathways that deliver measurable outcomes. A confident leader with the ability to inspire coaches and uplift learner performance. Exceptionally organised, commercially aware, and comfortable working at pace. Passionate about empowering individuals to build thriving businesses. Experience within trades, construction, or business coaching is advantageous but not essential. Why Join Trade Mastermind? Be part of a high-growth, entrepreneurial organisation reshaping the UK trade industry. Play a pivotal role in opening the first-ever university for trades. Work alongside industry-leading experts in a culture built on innovation, results, and personal development. Unmatched opportunities for career progression, autonomy, and long-term impact. If you are driven, ambitious, and excited by the opportunity to build something truly ground-breaking, we want to hear from you. This is more than a role its a chance to shape an entire industry, transform thousands of lives, and leave a legacy within the UKs most rapidly expanding education brand for trades. Join us in building Trade Mastermind University and help redefine what is possible for Britains tradespeople. TPBN1_UKTJ

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an electrician, with experience in renewable technology to work with our busy team of installers and repair engineers on domestic heating and hot water solutions for our clients. Overview of Role In this role, you'll be required to carry out installation of renewable technologies. You'll apply your knowledge and expertise to help us innovate and maintain the highest industry standards. Your professional communication and collaborative skills will support seamless teamwork, and your proactive mindset will inspire solutions at the cutting edge of sustainable energy technology. Key Responsibilities: Conduct periodic inspection, testing and certification. Installations and observing operations to ensure conformance to design and equipment specifications and compliance with operational and safety standards. Investigate, diagnose, and rectify electrical failures or malfunctioning systems. Collaborating with internal teams and external regulatory bodies to review and implement improvements to safety standards and protocols. Key Requirements & Attributes: Bachelor's degree or equivalent qualification in Electrical Engineering. Experience in renewable technology is imperative for this role. Excellent skill in problem-solving and analysis. Good interpersonal, report writing and communication skills. Full UK Driving Licence. Evidence of further professional training certificates would be desirable but not mandatory. We will complete all suitable criminal and reference checks before you come onboard. What We Offer: Company vehicle and fuel card Uniform & mobile device Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

Overview The Site Manager is responsible for the successful on-site delivery of construction projects, ensuring they are completed safely, on time, within budget, and to the required quality standards. This role involves coordinating all site activities, managing subcontractors, maintaining compliance, and fostering strong relationships with clients and project stakeholders. Key Responsibilities Site Management Organise and manage construction projects on-site from initiation through to completion. Monitor progress against the programme, identifying risks and implementing corrective actions where required. Maintain accurate project documentation, including progress reports, change control records, and as-built drawings. Conduct regular site inspections to ensure compliance with safety regulations, quality standards, and project specifications. Oversee and supervise all on-site activities, including subcontractor performance and coordination. Manage and coordinate materials, plant, and labour to ensure efficient site operations. Quality & Compliance Implement and maintain quality control processes, including ITPs and NCRs. Ensure full adherence to building standards and safety regulations across all site activities. Communication Collaborate with clients, designers, engineers, and stakeholders to meet project requirements and provide regular updates. Build and maintain strong working relationships to support client satisfaction and project success. Manage and resolve construction-related issues, escalating where appropriate. Leadership Provide guidance and support to site teams, promoting a positive, safe, and productive working environment. Continuous Improvement Stay informed on industry trends and new technologies to enhance project delivery. Identify opportunities for process improvement and contribute to ongoing operational excellence. Qualifications & Skills Required Proven experience in site or construction project management. Strong understanding of building standards, safety regulations, and quality processes. Excellent organisational and leadership abilities. Ability to manage multiple stakeholders and resolve conflicts effectively. Proficiency in project documentation and reporting. SMSTS certification. CSCS Gold Card (minimum). NRSWA Supervisor accreditation. First Aid training. Fire Marshal training. Valid UK driving licence. Desirable Temporary Works Supervisor training. Lift Supervisor training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

We're Hiring!Operations Excellence CoordinatorLocation: Pilgrim's Europe – EnniskillenPilgrim's Europe Enniskillen is seeking a dynamic Operations Excellence Coordinator to support the delivery, maturity, and long-term sustainability of our Site OPEX Model.

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