Admin office jobs in PeterboroughCrear alertas

Site Manager - Planned & Regeneration - Freelance Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you’ll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: • Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures., • Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely., • Monitor project progress, quality, and costs, reporting regularly to the Project Manager., • Conduct site inspections and audits to ensure health, safety, and environmental standards are met., • Engage with residents and stakeholders to ensure a positive customer experience., • Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation. What you'll need to succeed • Proven experience in a similar role., • Site Management Safety Training Scheme (SMSTS), • IOSH Managing Safely, • CSCS Managers category, • Knowledge of Temporary Works Procedures, • Knowledge and understanding of site admin methods and practices, • Ability to interpret drawings and specifications, • Good commercial awareness, ability to identify variations to contract, • Excellent knowledge of construction methods, technology, and materials, • Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project., • A HSE recognised First Aid at work qualification. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4763755

The Senior Client Care Co-ordinator is part of a team that is responsible for co-ordinating and monitoring client care within the business on a full-time basis. The role will include investigation of complaints and resolving any issues alongside Heads of Department and Lead Directors. This is a fulltime Permanent position and we would welcome candidates with experience in a professional or regulated environment including the legal sector. You will be office based through training and then revert to a hybrid position. This role will involve but is not limited to: • Handling client complaints and third-party concerns, in line with the Client Care Procedure, • Updating and maintaining central systems and record keeping processes, • Liaising with Head of Department/Deputy Head with insights, • Monitoring online reviews and social media contact, attending to responses and assisting with logging and any required liaison and facilitating to aid with resolution, • Where required, receive and handle all types of calls based on feedback for the business creating a welcoming professional impression providing excellent customer service on every call., • Using case management and other systems tools to assist with calls and queries., • General admin duties as and when required including management of central inbox, • Working closely with colleagues to help to deliver a seamless client journey. About you - Skills & Experience Required: • Must be reliable, Client focused and share the value of delivering excellent service, • Able to investigate independently and present your findings, escalating when necessary, • Must have experience of working within the legal profession and a good technical understanding of the conveyancing processes and procedures, ideally you will have worked in this area, • Professional and self-motivated with a strong work ethic, • Ability to work both independently and as part of a team, • Excellent communicator and listener, with strong IT and literacy skills, • Ability to work well under pressure, • Ability to prioritise tasks and the agility to react in the event of urgent issues, • Excellent at creating an exceptional first impression and being a brand ambassador, • Ability to create good rapport with colleagues and constructively challenge colleagues and feedback information as appropriate at varying levels as and when required

The Senior Client Resolution Co-ordinator is part of a team that is responsible for co-ordinating and monitoring client care within the business on a full-time basis. The role seeks to resolve client queries and concerns before they develop into a formal complaint. The position is fulltime and based on site in our beautiful Peterborough Office, with a hybrid offering once training completed. This role will involve but is not limited to: • Dealing with client queries and concerns before they reach formal complaint stage, • Investigating concerns raised, ensuring appropriate remedial action is taken and escalating to senior managers as appropriate, • Keeping the client updated at all times, • Updating and maintaining central systems and record keeping processes, • Liaising with Head of Department/Deputy Head with insights, • Receive and handle all types of calls based on feedback for the business creating a welcoming professional impression providing excellent customer service on every call., • Using case management and other systems tools to assist with calls and queries., • General admin duties as and when required including management of central inbox, • Working closely with colleagues to help to deliver a seamless client journey. About you - Skills & Experience Required: • Must be client focused and share the value of delivering excellent service, • Must have experience of working within the legal profession, conveyancing experience would be advantageous but is not crucial, • Professional and self-motivated with a strong work ethic, • Ability to work both independently and as part of a team, • Excellent communicator and listener, with strong IT and literacy skills, • Ability to work well under pressure, • Comfortable speaking on the telephone with clients, identifying their needs and how best to address them, • Ability to prioritise tasks and the agility to react in the event of urgent issues, • Ability to create a plan of action and ensure execution, alongside colleagues where necessary, • Excellent at creating an exceptional first impression and being a brand ambassador, • Ability to create good rapport with colleagues and constructively challenge colleagues and feedback information as appropriate at varying levels as and when required

Our client is a leading UK commercial property maintenance and refurbishment contractor, headquartered near Peterborough. It delivers reactive repairs, planned maintenance, full refurbishments, roofing, plumbing, electrical, painting, decorating, and landscaping services across London, the Home Counties, and East Anglia to keep more than 200 clients’ properties safe, compliant, and operational. Due to an increase workload, the company is looking to add a Facilities Project Manager to the the team. Main Responsibilities: Managing a broad portfolio of properties. Dealing with client on daily basis picking up enquires and feeding them back into the office to the relevant department ( Interiors, AC, Plumbing and electrical or subcontract) Ensuring quotes are turned around in a timely manner . The Facilities/Project Manager is expected to create accurate quotations, ensuring approved works are delivered to client requirement. All RAMS, permits and access permits are submitted in time via internal admin. Business development with current and potential new client around Peterborough and Cambridge areas. Flexible role within office, client sites and working from home. This is a high level of workload, proactive and requires a client focused person backed by a office support. Technical knowledge in building compliance ( FRA’s, water tests, fire alarm testing & fire doors certification) Understanding of Mechanical, electrical, plumbing and building fabric would be ideal although internal resource to survey & quote.Key personal characteristics needed: Client-focused & excellent communicator — daily client interaction, picking up enquiries, building relationships, and feeding back accurately; strong verbal/written skills for enquiries, quotes, and stakeholder updates. Proactive & organised — high workload demands initiative; quick turnaround of quotes, timely submission of RAMS/permits/access docs, and forward-planning without constant supervision. Detail-oriented & accurate — creating precise quotations, ensuring works meet client specs, handling compliance docs correctly, and maintaining high standards under pressure. Commercially aware & business-minded — spotting opportunities for business development with existing/new clients. Using key negotiation skills for quotes and client wins. Technically knowledgeable & practical — solid understanding of building compliance (e.g., Fire Risk Assessments, water/fire alarm testing, fire doors), plus good grasp of MEP (mechanical, electrical, plumbing) and building fabric — even if supported by internal surveys/teams. Adaptable & flexible — comfortable switching between office, client sites, and home working; willing to handle variable hours/locations in a demanding role. Resilient & calm under pressure — manages high volume, urgent enquiries, and multiple priorities while staying client-focused and positive. Team player with leadership leanings — coordinates internal departments (Interiors, AC, Plumbing, Electrical, subbies) and leverages office support effectively.This suits someone outgoing, reliable, technically minded, and entrepreneurial — essentially a "go-to" person who owns client relationships and drives compliance/satisfaction while growing the business locally. If you are a Facilities Project Manager who is looking for a new opportunity in the East Anglia area, please forward your CV to (url removed)

Our client isa leading UK commercial property maintenance and refurbishment contractor, headquartered near Peterborough. It delivers reactive repairs, planned maintenance, full refurbishments, roofing, plumbing, electrical, painting, decorating, and landscaping services across London, the Home Counties, and East Anglia to keep more than 200 clients properties safe, compliant, and operational. Due to an increase workload, the company is looking to add a Facilities Project Manager to the the team. Main Responsibilities: Managing a broad portfolio of properties. Dealing with client on daily basis picking up enquires and feeding them back into the office to the relevant department ( Interiors, AC, Plumbing and electrical or subcontract) Ensuring quotes are turned around in a timely manner . The Facilities/Project Manager is expected to create accurate quotations, ensuring approved works are delivered to client requirement. All RAMS, permits and access permits are submitted in time via internal admin. Business development with current and potential new client around Peterborough and Cambridge areas. Flexible role within office, client sites and working from home. This is a high level of workload, proactive and requires a client focused person backed by a office support. Technical knowledge in building compliance ( FRAs, water tests, fire alarm testing & fire doors certification) Understanding of Mechanical, electrical, plumbing and building fabric would be ideal although internal resource to survey & quote. Key personal characteristics needed : Client-focused & excellent communicator daily client interaction, picking up enquiries, building relationships, and feeding back accurately; strong verbal/written skills for enquiries, quotes, and stakeholder updates. Proactive & organised high workload demands initiative; quick turnaround of quotes, timely submission of RAMS/permits/access docs, and forward-planning without constant supervision. Detail-oriented & accurate creating precise quotations, ensuring works meet client specs, handling compliance docs correctly, and maintaining high standards under pressure. Commercially aware & business-minded spotting opportunities for business development with existing/new clients. Using key negotiation skills for quotes and client wins. Technically knowledgeable & practical solid understanding of building compliance (e.g., Fire Risk Assessments, water/fire alarm testing, fire doors), plus good grasp of MEP (mechanical, electrical, plumbing) and building fabric even if supported by internal surveys/teams. Adaptable & flexible comfortable switching between office, client sites, and home working; willing to handle variable hours/locations in a demanding role. Resilient & calm under pressure manages high volume, urgent enquiries, and multiple priorities while staying client-focused and positive. Team player with leadership leanings coordinates internal departments (Interiors, AC, Plumbing, Electrical, subbies) and leverages office support effectively. This suits someone outgoing, reliable, technically minded, and entrepreneurial essentially a "go-to" person who owns client relationships and drives compliance/satisfaction while growing the business locally. If you are a Facilties Project Manager who is looking for a new opportunity in the East Anglia area, please forward your CV to TPBN1_UKTJ

Parts Advisor - Car Parts / Motor Factor We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment. You'll be part of a friendly, supportive team with a strong reputation in the industry. Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH Key Responsibilities: Handle inbound sales calls from trade and retail customers Identify, advise, and sell the correct car parts, automotive accessories, and components Accurately process parts orders using internal systems (MAM Autocat experience is a bonus) Provide excellent customer service and manage product queries and returns Support the team with dispatch coordination and general warehouse/admin tasksCandidate Requirements: Ideally experience in car parts sales, automotive customer service, or motor factor sales Strong interest in vehicles and good knowledge of car parts Excellent telephone manner and strong communication skills Comfortable using Microsoft Office (Word, Excel, Outlook) Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable Ability to manage multiple tasks and work as part of a teamApply in Confidence: To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or (phone number removed) Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson

Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you'll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures. Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely. Monitor project progress, quality, and costs, reporting regularly to the Project Manager. Conduct site inspections and audits to ensure health, safety, and environmental standards are met. Engage with residents and stakeholders to ensure a positive customer experience. Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation. What you'll need to succeed Proven experience in a similar role. Site Management Safety Training Scheme (SMSTS) IOSH Managing Safely CSCS Managers category Knowledge of Temporary Works Procedures Knowledge and understanding of site admin methods and practices Ability to interpret drawings and specifications Good commercial awareness, ability to identify variations to contract Excellent knowledge of construction methods, technology, and materials Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project. A HSE recognised First Aid at work qualification. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Parts Administrator Location: Peterborough Job Type: Full time, 40 hours per week, Monday to Friday, 8am to 5pm. Contract Type: Permanent Salary: Competitive We are currently looking for a full-time person to be responsible for the purchasing of equipment and tools and to manage the stores at our Peterborough branch. This is the ideal opportunity for someone with a background in purchasing or inventory administration, with strong administrative skills and who is not afraid to pull up their sleeves and do a bit of manual work. What you’ll be doing: Your main purpose will be to make sure that our engineers have the tools, parts and equipment they need at the right time and the right place so that they can do their jobs and deliver a great service to our customers. This involves sourcing and ordering parts and materials, PPE and tools. You’ll then need to make sure that those items are delivered to the correct place on the correct day or if they come straight to the branch you will need to receive them, pack them away and allocate them to the correct jobs. You will spend some of your time in the office, working on the computer, doing administration. This will include sourcing and ordering items, administration of invoices, processing warranties and updating records. The rest of the time you will be in the stores, keeping control of stock, making sure the area is neat and tidy and allocating parts to the correct jobs. You will also be responsible for the supply and management of refrigerants, administration of the branch fleets, van inspections and conducting some Health and Safety checks. What’s in it for you? · A generous basic wage. · Excellent training opportunities. · 25 days holiday per annum, plus bank holidays, increasing with service. · Pension Scheme. What do you need to have? · Experience in a similar role in electrical, plumber wholesaler, builder’s merchants or similar supplier-based industry. · Some working experience within the Refrigeration and Air Conditioning Industry would be an advantage but is not essential. · Computer literate (Microsoft office and database skills) with the ability to learn new computer software systems. · Strong administrative skills. · Comfortable with some manual handling. · Must have a current, valid UK driving licence as some driving / deliveries to site may be required at times. Due to the safeguarding requirements of our customers, many of whom are schools or hospitals, we complete confidential criminal record checks on all roles that attend customer sites. If you are successful, you will be required to complete a DBS check. We strictly follow the DBS code of practice and comply with the Rehabilitation of Offenders Act 1974. If you have a criminal record, this will not necessarily preclude you from working for us. For more information on what it is like to work for us, visit our Careers page on our website. You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. REF-(Apply online only)

Job Title: Self-Employed Multi-Trade Operative Location: Peterborough Salary: Fixed-price per job (agreed prior to start) Job type: Self-employed / CIS / Ltd Company (sole traders and small firms welcome) Contract: Ongoing, long-term pipeline (monthly pay) Start: Immediate About the Role: We are looking for a reliable, skilled self-employed Multi-Trade Operative (or small multi-trade team) to support our long-standing contracted workload. This role is ideal for trades who are fed up with spending evenings quoting jobs that don't land, chasing customers for payment, and carrying merchant accounts or material debt. We provide a consistent flow of work, good rates, and a professional back-office function that removes the usual admin friction. You focus on completing quality work on time; we handle job allocation, materials, and waste removal (where applicable), plus client communication and payment. What You'll Get Regular, ongoing work through established contracts (not one-off domestic quoting) Good rates of pay with consistent volume Monthly payments (no chasing customers) Materials supplied ( either delivered or arranged for collection) Rubbish removed / disposal arranged (subject to job scope) Local work across a defined patch with sensible travel expectations Clear job instructions: scope, photos, access info, and client expectations provided upfront Support from an experienced ops team: scheduling, variations, approvals, and client updates handled Typical Work Types: Work is a mix of planned works, depending on your skill set. Examples include: Plastering, making good, decorating Basic carpentry: doors/ironmongery, skirting, architraves, studwork repairs Kitchen/bathroom, sealing, silicone, boxing-in Flooring repairs: laminate/vinyl, thresholds, subfloor works Basic plumbing repairs (if competent): leaks, traps, taps, toilets, radiators Tiling External repairs: fences/gates, brickwork, pointing, small remedials Voids / end-of-tenancy style works (where applicable) Responsibilities: Complete works to a high standard, first-time fix where possible Follow provided scopes and raise any additional works/variations promptly before proceeding Maintain strong customer service standards on occupied properties Provide progress updates, photos, and completion evidence Ensure reminders and safety controls are followed (RAMS/CPP/site rules where relevant) Keep tools, vehicle, and PPE in good working order What We're Looking For Essential: Proven experience as a multi-trade operative (ideally within repairs/maintenance/voids) Ability to work independently and manage your own daily workload Own vehicle and tools suitable for multi-trade work Strong workmanship and attention to detail Reliable, professional approach with good communication Smartphone competence for job updates/photos Public liability insurance (minimum £2m) UTR number and ability to work CIS/self-employed Right to work in the UK Desirable (not essential): Carpentry Plastering Plumbing or tiling competency Asbestos awareness Hours & Working Pattern: Typical working hours: [e.g., Mon-Fri, 8:00-16:30] Some flexibility required depending on access/urgency Overtime/weekend work: [available / occasional / not required] Pay & Rates: Competitive day rates / pricework depending on trade ability and scope Monthly payment cycle with agreed terms Additional works/variations agreed before completion where required Onboarding Process: Quick initial call and trade background check Verification of insurances and documents Documentation completion Ongoing work allocation once standards are met Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Painter, Decorator, General Trade, Plasterer, Plastering, Repairs, Decorator, Carpenter, Carpentry, Foreman, Roofer, Roofing, Window Fitter, Tradesperson, Construction Worker, Builder, Building, Bricklayer, Paver, Paving, Fencer, Fencing, Tiler, Building Services Operator, Skilled Labourer, Multi Trade, Skilled Trades, Woodworker, General Maintenance, Maintenance may all be considered for this role. TPBN1_UKTJ

Junior Account Manager and Admin Support Hours : Mon-Fri 08:30-17:30 (1 in 6 weeks 08:00-17:00 ) Salary £12.25 per hour Job Summary The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency. Key Responsibilities • Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person, • Assist vendors with onboarding, account setup, and understanding auction policies and procedures, • Coordinate vehicle submissions, listings, and auction schedules, • Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes, • Maintain strong, professional relationships with vendors to ensure repeat business Administrative Duties • Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports), • Enter and maintain accurate data in auction management systems, • Support pre-auction and post-auction administrative tasks, including reporting and reconciliation, • Ensure compliance with company policies, legal requirements, and industry regulations, • Organize and maintain digital and physical filing systems Operations Support • Assist auction operations staff with vehicle flow, lot management, and vendor coordination, • Monitor auction activity and support issue resolution during live or online auctions, • Communicate auction results to vendors in a timely and professional manner Qualifications & Skills • Previous experience in administrative support, customer service environments preferred, • Strong organizational and time-management skills, • Excellent written and verbal communication abilities, • Proficiency in Microsoft Office and database systems, • High attention to detail and accuracy, • Ability to multitask and work in a fast-paced environment, • Professional, customer-focused attitude Work Environment • Office and auction-lot environment, • May require occasional extended hours on auction days, • Interaction with vendors, buyers, and internal teams, • Opportunities for growth within the auction company, • Essential : Must have driving licence and own transport

Parts Advisor - Car Parts / Motor Factor We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment. You'll be part of a friendly, supportive team with a strong reputation in the industry. Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH Key Responsibilities: • Handle inbound sales calls from trade and retail customers * Identify, advise, and sell the correct car parts, automotive accessories, and components * Accurately process parts orders using internal systems (MAM Autocat experience is a bonus) * Provide excellent customer service and manage product queries and returns * Support the team with dispatch coordination and general warehouse/admin tasks Candidate Requirements: • Ideally experience in car parts sales, automotive customer service, or motor factor sales * Strong interest in vehicles and good knowledge of car parts * Excellent telephone manner and strong communication skills * Comfortable using Microsoft Office (Word, Excel, Outlook) * Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable * Ability to manage multiple tasks and work as part of a team Apply in Confidence: Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson

Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you'll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures. Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely. Monitor project progress, quality, and costs, reporting regularly to the Project Manager. Conduct site inspections and audits to ensure health, safety, and environmental standards are met. Engage with residents and stakeholders to ensure a positive customer experience. Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation. What you'll need to succeed Proven experience in a similar role. Site Management Safety Training Scheme (SMSTS) IOSH Managing Safely CSCS Managers category Knowledge of Temporary Works Procedures Knowledge and understanding of site admin methods and practices Ability to interpret drawings and specifications Good commercial awareness, ability to identify variations to contract Excellent knowledge of construction methods, technology, and materials Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project. A HSE recognised First Aid at work qualification. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Complaints Resolution Partner A place to create moments that matter Salary: £30,878 per annum Location: Peterborough, Hybrid (3 days in the office) Contract Type: Permanent Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach. By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you. Salary The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. • You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. • As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. • Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. • Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. A place to build a future We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to: • Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. • Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. • Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. • Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. • Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. • Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. We’re Committed to Inclusion We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Because this isn’t just a workplace – it’s a place to belong. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc. REF-(Apply online only)

Junior Account Manager and Admin Support Hours : Mon-Fri 08:30-17:30 (1 in 6 weeks 08:00-17:00 ) Salary £12.25 per hour Job Summary The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency. Key Responsibilities Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person Assist vendors with onboarding, account setup, and understanding auction policies and procedures Coordinate vehicle submissions, listings, and auction schedules Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes Maintain strong, professional relationships with vendors to ensure repeat business Administrative Duties Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports) Enter and maintain accurate data in auction management systems Support pre-auction and post-auction administrative tasks, including reporting and reconciliation Ensure compliance with company policies, legal requirements, and industry regulations Organize and maintain digital and physical filing systems Operations Support Assist auction operations staff with vehicle flow, lot management, and vendor coordination Monitor auction activity and support issue resolution during live or online auctions Communicate auction results to vendors in a timely and professional manner Qualifications & Skills Previous experience in administrative support, customer service environments preferred Strong organizational and time-management skills Excellent written and verbal communication abilities Proficiency in Microsoft Office and database systems High attention to detail and accuracy Ability to multitask and work in a fast-paced environment Professional, customer-focused attitude Work Environment Office and auction-lot environment May require occasional extended hours on auction days Interaction with vendors, buyers, and internal teams Opportunities for growth within the auction company Essential : Must have driving licence and own transport TPBN1_UKTJ

This administrative role offers the chance to support various functions such as data entry, document control, and processing Purchase Orders while liaising with internal teams and suppliers. Office hours are Monday to Friday, with some flexibility available. A prominent construction firm in Essex is

A growing energy solutions company in Bedford is seeking an Office Administrator to ensure the smooth operation of day-to-day office activities. Ideal candidates will have strong organisational skills, previous administrative experience, and proficiency in office software.

A dynamic human resources company is seeking a part-time HR Associate to provide administrative support while managing health & safety and office operations. The ideal candidate will have proven experience in HR or administrative roles, strong organizational and communication skills, and proficiency

Assist with office administrative tasks, including filing and archiving. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

A very successful and well-established Construction firm with offices across the South East is seeking an Administrator to join their team ASAP. General administrative support. Previous admin experience within the construction industry (around a year is sufficient) would be great but is not essentia

Candidates should have previous experience in a sales or buying admin role. This role requires you to work five days in the office. A leading fashion supplier based in Greater London is seeking a Sales Support Admin to join their team on a permanent basis.

A recruitment agency in London is seeking an FTC Office Administrator to manage invoice processing and provide reception services. This full-time position offers a salary between £29,000 and £31,000 and is based in the office five days a week.

A reputable employment agency is looking for a Senior Administrator to join their dynamic team in Bridgwater. This is a temporary to permanent role focusing on customer service and administrative tasks. Candidates should have strong IT skills, particularly in Microsoft Office, and familiarity with b

A leading Wealth Management firm in Newton le Willows seeks a Technical Administrator/Financial Report Writer to handle client financial reviews and reports.

A recruitment agency is seeking a dedicated Estimating Administrator in Surbiton for a hybrid role with a salary range of £30k to £40k. Responsibilities include managing administrative tasks, collaborating with subcontractors, and utilizing Microsoft software.

Candidates should be organized, detail-oriented, and comfortable with office software. An independent insurance brokerage in Cholmondeley seeks an Insurance Administrator to support their broking team. The role involves handling day-to-day administrative tasks such as invoicing and reporting in a cl

A prominent employment agency is seeking an Office Administrator to join their Commercial Property team in Leicester. This office-based position involves providing administrative support, handling incoming communication, and managing client files. The role offers a modern office environment with on-

This hybrid position requires 2 days in the office and 3 remote days, making strong administrative skills and a customer-focused mindset crucial. The role involves providing vital administrative support, managing data, and maintaining relationships with stakeholders. A leading housing association is

A leading employment agency is seeking a Sales Administrator to enhance their international sales teams in Greater London. Ideal candidates should have strong organizational skills, proficiency in Microsoft Office, and a confident phone manner.

My client are a well established Financial Planning practice based in North Bristol and are currently looking to recruit a Financial Services Administrator to join their long-standing workforce. To support the Financial Planners and Paraplanners with day-to-day administrative tasks including:. Exper

The position involves managing office administration, coordinating meetings, and ensuring a well-maintained office. A dynamic private equity investor in London is seeking an enthusiastic Office Junior PA & Admin Assistant to support daily operations.

Our client is seeking a Part-Time, permenant Office Admin Support to assist the office team during busier periods. You'll join a small, friendly office team of around five people, supporting a busy and varied operation in a dog-friendly office. Previous office/administration experience (ideally 1+ y

A manufacturing business in Huddersfield seeks a Finance and Office Administrator to manage the purchase ledger and support accounts processes. This permanent, office-based role requires AAT qualification or equivalent, along with prior experience in purchase ledger management.

This is an excellent opportunity for an experienced administrator or operations manager to take the next step in their career. Provide direct line management and development of the administration team. Be responsible for the day-to-day operational management of the administrative team for both CDCs

A leading property management firm in South East London is seeking an Office Administrator to support various teams. The role involves administrative assistance, managing office appearance, and coordinating documents and communications. This entry-level, full-time position requires a good knowledge

Candidates should possess GCSE English and Mathematics, demonstrate proficiency in Microsoft Office, and ideally have experience in NHS systems. A leading healthcare provider in London is seeking an Administrative Support role within their Virtual Ward and Urgent Community Response teams. The role i

The ideal candidate will have experience in office administration, be detail-focused, and be comfortable using QuickBooks and Microsoft Office. A growing London construction business is seeking a reliable and organized Part-Time Office Administrator to support their head office. This role involves g

The ideal candidate has experience in sales or customer service, strong organizational skills, and is proficient in Microsoft Office.

Candidates should possess a degree or equivalent work experience, strong IT skills, and at least two years in a senior administrative position. The role involves overseeing clerical teams, managing patient appointments, and leading administrative functions at two centers.

A forward-thinking marketing firm based in Greater London is looking for a Marketing & Office Administrator. You will support various marketing initiatives and help ensure smooth office operations in a friendly, inclusive team.

A prestigious luxury jewellery and watch business in central London is seeking an experienced Office Administrator to manage day-to-day operations, including administration, inventory management, and e commerce tasks. The ideal candidate will have strong organisational skills, attention to detail, a

A national retailer of natural stone is seeking an Accounts Payable & Office Administrator for their head office in Tockwith, UK. This full-time or part-time position involves managing supplier invoices, payments, and office administration tasks. Ideal candidates will have accounts payable experienc

At least two years experience working in Admin. This is an excellent opportunity for an experienced administrator or operations manager to take the next step in their career. To be responsible for the day-to-day operational management of the administrative team for both CDCs and ensure all appointme

A growing engineering business in Rochdale is looking for an Office Administrator to provide essential administrative and purchasing support. Responsibilities include handling calls, managing purchase orders, updating records, and ensuring the office runs smoothly.

A leading recruitment agency is seeking an organised and detail-oriented Office Administrator / PA to support team operations. Responsibilities include managing office operations, assisting the Director, and maintaining accurate records.

A family-run firm in Stroud seeks a part-time Administrator to provide essential administrative support to their busy team. The ideal candidate will have strong customer service skills and some administration experience.

A UK-based charitable organization is seeking an Administrative and Finance Support Officer. Key responsibilities include assisting with financial processes and HR activities, managing office correspondence, and supporting organizational operations.

A local recruitment agency seeks a reliable and organized Part-Time Office Admin Support in Martock, Somerset. You will assist with various administrative tasks within a friendly, dog-friendly environment, contributing to the team's efficiency. In this role, confidence in Microsoft Office and strong

A dynamic marketing agency in the United Kingdom is looking for a Marketing and Administration Assistant to provide essential support to the sales and marketing team.