Parts Sales Advisor
13 days ago
Richmond
Dorking, Surrey £31,000 - £33,000 Bonus Full Time Permanent 37.5 Hours per Week Are you a customer-focused professional with experience in sales, parts, or a technical environment? Do you enjoy building strong customer relationships and delivering outstanding service? If so, we'd love to hear from you. We're looking for a Parts Sales Advisor to join a busy and supportive team, providing customers with expert advice and a first-class spare parts service. This is a fantastic opportunity for someone with strong communication skills who is looking to develop their career within a well-established and growing business. • Salary of £31,000 - £33,000 depending on experience, • Profit-related bonus scheme, • 25 days holiday plus Bank Holidays, • Enhanced pension scheme, • Life assurance (5x salary), • Discount shopping portal, • Cycle to Work scheme, • Employee Assistance Programme, • Ongoing training and development opportunities, • Free onsite parking, • Career progression opportunities As a Parts Sales Advisor, you'll be responsible for supporting customers with their spare parts requirements, ensuring orders are processed accurately and efficiently while maintaining exceptional service levels. Key responsibilities include: • Responding to customer enquiries via phone and email, • Identifying and supplying the correct parts for customer requirements, • Processing orders accurately and efficiently, • Providing updates on order status, availability, and delivery schedules, • Building and maintaining strong customer relationships, • Identifying opportunities to increase parts sales, • Supporting the team in achieving sales and margin targets, • Managing urgent orders and resolving customer issues promptly, • Assisting with continuous improvement initiatives and business growth We're keen to speak with candidates who have: • Excellent customer service and communication skills, • A professional and confident telephone manner, • Previous experience in a sales, customer service, parts, or technical support environment, • Strong organisational skills and the ability to work to deadlines, • Good IT skills, including Microsoft Office, • A proactive and positive approach to work, • The ability to thrive in a team environment while managing your own workload Experience within engineering, automotive, machinery, industrial equipment, plant, agricultural, or technical products would be highly advantageous. If you're looking for a role that combines customer service, sales, and technical knowledge within a supportive business that invests in its people, we'd love to hear from you. INDENG #J-18808-Ljbffr