The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.
*MUST HAVE EXPERIENCE* Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate WAGES DEPEND ON EXPERIENCE
We’re looking for a motivated and reliable Line Cook to join our team at Awebo!, a fun and fast-paced Mexican street food kitchen in London. You’ll be preparing and assembling tacos, burritos, and quesa-rolls, keeping the station clean and organized, and making sure every dish looks and tastes amazing. Responsibilities: Prep and cook food according to recipes and standards Keep your station clean, stocked, and ready for service Work closely with the team to keep service running smoothly Follow food safety and hygiene guidelines at all times Bring positive energy and work efficiently under pressure Requirements: Some kitchen experience (street food or fast-casual a plus) Strong work ethic and attention to detail Ability to work in a fast-paced environment Punctual, reliable, and a team player Passion for food – especially Mexican flavors! What We Offer: Flexible hours and fair shifts Friendly team and supportive management Opportunity to grow with the business Staff meals
Experienced & progressive sous needed for high volume Wimbledon pub serving a 100% freshly made menu. Must be experienced in H & S & food hygiene compliancy, dish costing, stock management, supervising a team etc.
About the job Job Description Placing orders for agreed materials and ensuring management of stocks Reducing wastage and minimising over/ understocks, in line with the Company policies Manage and stabilise prices Understand and work with the MRP system to create orders for production materials, plan production materials deliveries Manage and develop day to day relationships with the suppliers and internal teams Keep MRP system data cleaned and up to date Update relevant trackers and systems Communicate efficiently wit internal teams Develop in- depth knowledge for material category Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proficient user of all office packages particularly Excel 3 years experience as a Food Buyer Strong Interpersonal skills Strong problem-solving ability Strong organisational skills Confidence and experience in dealing with various stakeholders (both internal and external) at all levels Ability to work autonomously and in a demanding and fast-paced environment Hospitality of food manufacturing experience Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Purchasing Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Chef – Part-Time (Self-Employed) Location: Flavour Hubb at Wimbledon Racquets and Fitness Club Opening Hours: 10:30 AM – 3:30 PM & 6:30 PM – 10:00 PM Shifts: Morning and Evening available About Us: Flavour Hubb is a small, independent business located inside the Wimbledon Racquets and Fitness Club. We specialise in fresh, flavourful Malay and Thai cuisine and serve both daily meals and special event catering for club members and teams. We're passionate about sharing authentic Southeast Asian food with our community and are looking for someone who shares that same love for bold, fresh flavours. Who We’re Looking For: We’re looking for an energetic, friendly and hard-working individual to join our kitchen team. Ideally, you’ll have some experience with Thai or Malay cuisine—or at least a strong passion to learn. This is a great opportunity for someone who’s keen to develop their skills and contribute to a growing business. Key Responsibilities: Prepare food efficiently and consistently to high standards Follow food safety and hygiene regulations at all times Assist with food prep, cooking, and plating Help manage food orders and stock organisation Maintain a clean and organised kitchen environment Support the Head Chef with menu development, pricing, and portion control Take and serve customer orders with a friendly attitude Interact with club members and event guests when needed What We Offer: Flexible part-time hours (split into morning and evening shifts) Hands-on experience with authentic Southeast Asian cuisine A friendly, supportive working environment The chance to grow with a unique food concept inside a dynamic sports club If you’re enthusiastic about cooking and love working in a fast-paced, hands-on kitchen, we’d love to hear from you. Whether you're an experienced chef or just starting out but full of passion, get in touch and tell us why you'd be a great fit for Flavour Hubb.
About the job Job Description We are seeking a talented Chef de Partie to join our production kitchen team near Heathrow Airport. In this role, you will help deliver high-quality meals for our airline clients, ensuring our culinary standards meet passenger expectations. The ideal candidate will have a passion for food, strong culinary skills, and the ability to thrive in a fast-paced environment. As a Chef de Partie, you will report to the Sous Chef, Operations, and work closely with them to fulfill orders promptly and maintain high quality. Your key responsibilities include preparing and cooking food components, contributing to kitchen efficiency, and keeping a clean workspace. What will you be doing? Prepare, cook, and present high-quality dishes in accordance with standard recipes and client specifications. Ensure all food is prepared and presented to the highest standards, maintaining consistency and quality. Oversee a specific section of the kitchen, managing and training junior kitchen staff as needed. Monitor inventory levels and assist with stock control, ensuring that all ingredients are fresh and available as required. Adhere to food safety and hygiene standards, maintaining a clean and organized work area at all times. Assist in implementing cost control measures to minimize waste and maximize efficiency. Participate in team meetings and contribute ideas for improving kitchen processes and food quality. Ensure compliance with health and safety regulations, including proper handling and storage of food products. Assist the Sous Chef or Head Chef in day-to-day duties. Delegate responsibilities to helpers or other assistants in larger kitchen settings. Maintain essential knife skills and a sound knowledge of cooking techniques. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef de Partie or in a similar role within a high-volume kitchen, preferably in airline catering or large-scale food production. 3+ years’ experience in a kitchen environment Culinary diploma or equivalent qualification from a recognized culinary school. Strong knowledge of food safety and sanitation regulations. Excellent organizational and time management skills, with the ability to work under pressure and meet tight deadlines. Ability to work collaboratively within a team and communicate effectively with colleagues. The capability to work safely, efficiently, and neatly Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays as required. Passion for culinary excellence and a keen eye for detail. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs andWe want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs and lifelong friends! •28 days holiday •Development and career progression, 70% of all our management roles are filled internally. WHAT WILL I BE DOING? AS A SUPERVISOR... • Working with our General Manager and Assistant Managers in developing our teams • Delivering smooth service throughout the day • Helping in recruiting new staff • Doing stock takes • Learning how to write rotas in line with budgets • Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL • Keeping venue to the highest standards • Ensuring that the highest standards of the cleanliness are maintained • Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1. Be Nice 2. Always be available 3. Always do what you say you are going to do to 4. Say hello and goodbye 5. Tell the truth
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
We are recruiting a assistant restaurant manager with relevant experience in high quality restaurants. The Assistant Restaurant Manager will be responsible for: ·Restaurant set-up operations ·Lunch & Dinner service ·Restaurant closing operations ·Orders & stock management ·FOH rota ·Bookings & Events ·FOH staff recruitment & training ·Labour cost control If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*
Job Description: We are seeking a skilled and passionate Cook to join our culinary team. As a Cook, you will be responsible for preparing and cooking a variety of dishes, ensuring the highest quality and presentation standards. Our main dishes are desserts and Breakfast. Your primary responsibilities will include: Key Responsibilities: - Food Preparation: Prepare and cook menu items according to our recipes and quality standards. This includes cutting, chopping, marinating, and seasoning ingredients. - Menu Planning: Collaborate with the chef to plan and develop new dishes and menu items based on seasonal availability and customer preferences. - Food Safety: Adhere to proper food handling, sanitation, and safety guidelines to ensure the health and well-being of our customers and staff members. - Quality Control: Maintain consistent taste and presentation of all dishes. Conduct regular quality checks to ensure customer satisfaction. - Inventory Management: Monitor and manage inventory levels of kitchen supplies, ingredients, and equipment. Place orders as needed to replenish stock. - Collaboration: Work closely with kitchen staff to coordinate food orders and maintain a clean and organized kitchen environment. Qualifications: - Proven experience as a Cook in a professional kitchen environment. - Knowledge of various cooking methods, ingredients, equipment, and procedures. - Ability to work in a fast-paced, high-pressure environment. - Strong attention to detail and excellent time management skills. - Knowledge of food safety and sanitation regulations. - Ability to work collaboratively in a team and communicate effectively.
Manage the shop's daily activities, ensuring smooth opening and closing procedures, and maintaining high standards of cleanliness and organization. Lead, supervise, and coordinate the work of team members, fostering a positive and efficient work environment. Handle customer enquiries, feedback, and complaints professionally and efficiently, ensuring a high level of customer satisfaction. Oversee stock control, order supplies timely, and manage inventory to prevent shortages or overstocking. Monitor portion sizes to maintain consistency in food quality and minimize waste. Ensure strict adherence to food safety regulations and health and safety standards within the shop. Create staff rotas and manage shift coverage effectively to meet business needs. Assist in budgeting, monitor sales performance, and implement strategies to achieve financial targets.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Looking for a highly motivated person to book keep, liaise with suppliers (and customers where needed) and keep on top of invoices, purchase orders, stock, receipts and supplier payments. - must be familiar with xero software - previous stock control experience - dedicated to customer service - black belt in organisation - able to create cash flow forecasts and management accounts / business snapshot / shareholder reports
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.