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We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Job Summary As a Home Care Worker, you will play a vital role in providing compassionate support and assistance to individuals in their homes. Your primary responsibility will be to ensure the comfort and well-being of clients, particularly seniors or those with special needs. This position requires a caring and dedicated individual who is committed to enhancing the quality of life for those under your care. Duties Provide personal care services, including assistance with bathing, dressing, grooming, and toileting. Administer medication as prescribed and monitor clients' health conditions. Assist with mobility and transfers, ensuring safety and comfort for clients. Engage clients in meaningful activities to promote mental and emotional well-being. Support clients with daily living tasks such as meal preparation, light housekeeping, and laundry. Offer companionship and emotional support to clients, fostering a positive environment. Maintain accurate records of care provided and report any changes in client condition to appropriate personnel. Implement behaviour management strategies when necessary, ensuring a calm and supportive atmosphere. Skills Proven experience in homecare or assisted living environments is preferred. Knowledge of dementia, learning disability, mental health care practices is highly beneficial. Ability to prompt medication safely and effectively. Strong interpersonal skills with a genuine passion for helping others. Capability to perform first aid when required and respond appropriately in emergencies. Competence in driving to assist clients with transportation needs is an advantage. Experience in childcare may also be considered an asset for those working with families. This role requires a compassionate individual who can provide high-quality care while promoting independence and dignity for clients in their own homes. Job Types: Full-time, Permanent Work Location: In person

We are seeking a Sales Account Manager to build and maintain long-term client relationships, drive sales growth, and ensure excellent customer service. Position: Sales Account Manager Employment Type: Permanent, Full-time Annual Salary: £40,000 – £56,000 per year Working Hours: 37.5 hours per week Annual Leave: 28 days paid holiday Key Responsibilities Manage and grow a portfolio of client accounts Build strong, long-term customer relationships Act as the main point of contact and respond to client needs Identify new business opportunities and achieve sales targets Prepare sales reports and forecasts Resolve client issues and ensure customer satisfaction Requirements Experience in sales or account management Strong communication and negotiation skills Ability to manage multiple clients and deliver on time Knowledge of CRM tools and MS Office A bachelor’s degree is required，in Business, Marketing, or a related field is preferred

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues

We are expanding our team! WHO ARE BLUE TIT? We celebrate the beauty and individuality of our clients, our people, and our planet. Blue Tit is a collection of lifestyle salons in all corners of London. We inspire creativity through our commitment to its team and the vibrant culture within its beautifully designed spaces, as well as supporting individuality and helping to grow each member of our team. Sustainability conscious, and B-Corp certified, and with education at our forefront, Blue Tit are looking for talented members to join the ever-growing team. We’re currently looking for creative stylists to join us across our 10 London salons on either an employed or self-employed basis, depending on your experience and preference. If you’re fun, driven, energetic, outgoing, enjoy being part of a creative team and ultimately love being a hairdresser – then we want to hear from you. This is the perfect opportunity for an ambitious individual looking to explore and develop their passion for hairdressing. Besides the opportunity to work alongside some seriously talented creatives in one of London’s most vibrant neighbourhoods, we offer: • London Living wage or commission with unlimited potential to earn, • 28 days holiday per year, • Salon employment or self-employed contract, • To be a part of the global O-way Creative Team, • Continuous training on all hair types at our Academy, • An opportunity to learn from our textured and Afro hair trainer, • Prospect to showcase your work on stage, • An industry-leading benefits package (dependent on length of service) that entitles you to enhanced primary and secondary parental leave, sick pay, a flat/house deposit loan scheme, gender affirmation procedures leave and bereavement leave, • Collaborative working and getting involved in creative work and photoshoots, • The chance to work at one of our pop-up salons at festivals, as far afield as Croatia, • Hairdressing career progression through multiple levels, • Access to our Employee Assistance Programme, available 24/7, 365 days a year - where you’ll receive compassionate support whatever obstacle you face, • Different opportunities for growth within your hairdressing career – whether that’s teaching in our Academy, working in our art team, presenting on stage, becoming more fashion-focused, managing a company-owned salon, or owning your own Blue Tit franchise, • Regular awareness training and discussions on diversity and inclusion, • Dedicated wellbeing support, • The opportunity to work for a B Corp-certified brand that is passionate about sustainability, • A summer and winter team party and regular company social events Please send a copy of your CV At Blue Tit we’re an equal opportunities employer which means we are determined to ensure no applicant receives unfair treatment on the basis of ethnicity, gender identity, age, disability, faith, belief, sexual orientation, or is disadvantaged by any conditions or requirements. Blue Tit actively welcomes applicants from all backgrounds to our team. Diversity is our strength! At Blue Tit, we’re currently on the hunt for creative hairstylists to join us across our London hair salons on either an employed or self-employed basis, depending on your experience and preference. This is the perfect opportunity for an ambitious individual looking to explore and develop their passion for hairdressing and work alongside some seriously talented creatives. So, if you’re on the lookout for hair stylist jobs, then look no further.

Summary: INFORICH Europe Ltd., part of the rapidly growing “ChargeSPOT” power bank sharing platform, is seeking a proactive and results-driven Field Sales Assistant Manager to lead the expansion of our service network across Greater London and nearby areas. You will play a central role in securing new installation partners, developing usage promotion strategies, and collaborating with internal teams to deliver high service quality. This position offers an exciting blend of field sales, business development, and market launch responsibilities in a start-up environment. Key Responsibilities: Drive sales activities to expand the ChargeSPOT installation base, focusing on enterprise and high-traffic locations across London Manage and develop relationships with key clients, site partners, and local stakeholders Oversee and support maintenance of installed ChargeSPOT units to ensure quality and user satisfaction Lead field operations while collaborating closely with local and HQ teams (marketing, operations, support) Contribute to new projects and market-launch initiatives as the London team expands Qualifications: Required: Strong communication and negotiation skills Self-starter comfortable with both fieldwork and remote team collaboration Preferred: 2+ years of field sales, business development, or B2B sales experience (industry open) Practical experience managing key accounts or area markets Experience with offline/onsite product or service deployment Experience in the mobility, sharing economy, or tech service sectors High level of commercial adaptability UK driver’s license Working Conditions: Salary: 28kpa + commission Full-time permanent Hybrid structure (2 days/week remote; regular field/site work in London) 32 Days Annual Paid Leave Birthday leave Flexible working hours (core team meetings and occasional event attendance required) Laptop, mobile device, and essential business tools provided Inclusive, international, and startup-like work culture Why Join Us? Join a high-growth company bringing innovative power solutions to London and Europe Gain first-hand experience building a market presence from the ground up in a fast-paced environment Play a key role in launching and scaling a globally recognized technology platform in the UK Leadership and career development opportunities expected as the London team expands Equal Opportunity Employer: At INFORICH, we believe that diverse perspectives drive innovation. We are proud to be an equal opportunity employer and actively encourage applicants from underrepresented backgrounds. About INFORICH INFORICH is a fast-growing technology company, operating “ChargeSPOT,” a power bank sharing platform with over 74,000 stations across 9 countries and territories in Asia and beyond. As we continue to expand internationally, we are strengthening our local teams to support sustainable and scalable growth across new markets. By submitting your CV and personal information, you consent to INFORICH processing your data for recruitment purposes and sharing it with our affiliated entities worldwide, including in jurisdictions outside the UK and the EEA. Please note that some of these countries may not offer the same level of data protection as the UK. Where such international transfers occur, we implement appropriate safeguards, including the use of Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), to ensure your data is protected in line with applicable privacy laws. Your information will be stored securely and used solely for the purposes of assessing your suitability for current or future roles within our group. You have the right to withdraw your consent or request access, correction, or deletion of your data at any time by contacting us via email.

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week

Job Title: Business Development Executive SOC Code: 3554 Company: The Nail People Limited (trading as The Nailounge) Location: The Nailounge, 444 Chiswick High Rd, Chiswick, London, W4 5TT, United Kingdom Salary: £41,700 per annum Employment Type: Full-time, Permanent About The Nailounge: The Nailounge is a premier nail and beauty salon in Chiswick, London, renowned for delivering an indulgent, high-quality, and professional beauty experience. Since opening in 2024, we have grown rapidly, earning a reputation for excellence, innovation, and exceptional customer service. We are now seeking a dynamic Business Development Executive to support and drive the next stage of our growth. Role Overview: The Business Development Executive will play a key role in driving client engagement, expanding our brand presence, and supporting operational excellence. This is a strategic position for a digital-savvy, proactive, and growth-oriented professional who is committed to long-term success and willing to relocate to Chiswick if necessary. The successful candidate will support the leadership team in business expansion initiatives, operational management, and potential acquisition activities. Key Responsibilities: Business Development & Growth • Identify and pursue new business opportunities, including partnerships, collaborations, and potential acquisitions., • Develop and implement strategies to expand the salon’s client base, market presence, and revenue streams., • Support leadership oversight in evaluating and executing growth initiatives, including market research and competitor analysis. Client Engagement & Digital Marketing • Manage and enhance client engagement across digital platforms, including social media, email marketing, and online booking systems., • Design and execute campaigns to drive client retention, loyalty, and acquisition., • Analyze client feedback and engagement metrics to optimize digital strategies and service offerings. Operational Support • Assist in managing the operational complexity of a rapidly growing salon, including scheduling, workflow optimization, and process improvement., • Support the leadership team in monitoring business performance, key metrics, and profitability., • Ensure seamless communication across teams to maintain high standards of service delivery and client satisfaction. Strategic Initiatives & Expansion • Contribute to long-term planning and expansion strategies, including new service lines, locations, or acquisitions., • Conduct due diligence and support the execution of business expansion opportunities., • Collaborate closely with management to ensure strategic objectives are achieved efficiently. Requirements: • Proven experience in business development, preferably within the beauty, wellness, or luxury service sector., • Strong digital skills, including social media management, client engagement tools, CRM systems, and marketing analytics., • Exceptional communication, interpersonal, and negotiation skills., • Ability to manage multiple priorities in a fast-paced, growth-oriented environment., • Strategic thinker with strong problem-solving abilities and operational awareness., • Willingness to relocate to Chiswick, London, and commit long-term to the company’s growth journey., • Experience supporting leadership oversight or expansion initiatives is highly desirable. Personal Attributes: • Proactive, self-motivated, and results driven., • Creative thinker with a passion for innovation and continuous improvement., • Strong attention to detail and commitment to excellence in execution., • Collaborative mindset with the ability to work closely with teams and external partners. What We Offer: • 28 days paid leave (including bank holidays), • Competitive salary and performance-based incentives., • Opportunity to play a key role in a rapidly growing, reputable salon., • Exposure to strategic decision-making, business expansion, and operational leadership., • Professional development and training opportunities., • A supportive, dynamic, and creative working environment in the heart of Chiswick.

Job description Candidates must have at least 5 yrs of hair stylist experience.Able to perform hair colouring, hi/light, balayage, style hair including blow dry, curls, cut( man).Help client decide their idea hair cut , colour & styling,upsells clients on product & services. Collaborates with other hair stylist & Manager and in a team player.Works confidently in a fast -paced salon has a good time management skills is punctual and is dated orientated Job Types: Permanent, Part-time, Full-time Salary: From £13.00 per hour, depending upon the personal skill Benefits: Employee discount Flexible schedule Schedule: 9 hour day shift Weekend availability Work remotely: No

About RIV Worldwide RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide customised air and ocean freight solutions, working in partnership with major airlines, carriers, and global clients. With our expanding international operations, we are seeking a Business Development Executive to strengthen client relationships, win new business, and contribute to revenue growth. Role Purpose The Business Development Executive will be responsible for identifying and securing new business opportunities in freight forwarding, maintaining strong client relationships, and supporting revenue growth across RIV’s international markets. The role requires generating sales leads, preparing quotations, negotiating rates, and ensuring successful handover of new accounts to operations. Key Responsibilities ● Identify and pursue new business opportunities in air and ocean freight forwarding. ● Build and maintain long-term relationships with clients to ensure repeat business and account growth. ● Prepare quotations, pricing proposals, and service presentations in line with company guidelines. ● Negotiate rates and service agreements with clients, balancing profitability and competitiveness. ● Maintain a structured sales pipeline and provide accurate forecasts and activity reports to management. ● Collaborate with operations and customer service teams to ensure smooth implementation of client accounts. ● Conduct market research to monitor competitor activity, industry trends, and customer requirements. ● Achieve agreed sales targets and contribute to the company’s overall growth objectives. Qualifications & Experience ● Degree in Business, Marketing, Sales, or related field (advantage). ● Proven experience in B2B sales (experience in logistics, freight forwarding, or transport is desirable). ● Strong communication, negotiation, and interpersonal skills. ● Ability to prepare professional sales proposals and present to clients. ● Organised and target-driven, with the ability to manage multiple opportunities simultaneously. ● Proficiency in MS Office; familiarity with CRM systems is an advantage. Why Join RIV Worldwide ● Opportunity to grow the sales function in a dynamic international freight forwarder. ● Exposure to global operations across the UK, India, Canada, and the US. ● Competitive base salary with performance-based incentives. ● Hybrid working arrangement with flexibility. ● Collaborative team environment where your contribution directly impacts company growth.

About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are seeking a talented and passionate Hair Stylist to join our dynamic team. In this role, you will have the opportunity to showcase your creativity and skills while providing exceptional hair care services to our clients. As a Hair Stylist, you will be responsible for delivering a range of hair treatments and styles, ensuring that each client leaves feeling confident and satisfied. You will also play a vital role in promoting our services and products, contributing to the overall success of our salon. Responsibilities Provide professional hair cutting, colouring, and styling services tailored to individual client needs. Maintain a clean and organised workstation, ensuring compliance with health and safety regulations. Build strong relationships with clients through excellent customer service and effective communication. Upsell salon products and services to enhance client experience and boost sales. Participate in ongoing training and development opportunities to stay updated on the latest trends and techniques. Mentor junior stylists or apprentices as needed, sharing your expertise to foster their growth within the industry. Collaborate with team members to create a positive salon environment that encourages creativity and teamwork. Join us as we strive to create an inviting atmosphere where creativity flourishes, and every client feels valued! Our vast network of 54 cutting-edge salons is committed to ensuring you're always in high demand, with a fully booked schedule. We prioritize your growth through tailor-made, world-class education, delivered by both Headmasters and L’Oréal Academies. What's more, you'll find numerous avenues for advancing your career, all wrapped in a nurturing and welcoming atmosphere. But that's not all! At Headmasters, we believe in rewarding your hard work and dedication. You'll have the opportunity to earn up to an uncapped 50% commission, plus uncapped bonuses. Your potential is directly tied to the level you aspire to achieve, and with our additional competitions and high-achiever bonuses, the sky's the limit. The path to success is wide open here, whether you aspire to be an educator, top-taker, assessor, manager, franchisee, or a star on our art team.

Description: We are seeking an experienced and reliable Field Care Supervisor to join our growing care team. You will play a key role in supporting carers, carrying out risk assessments, and ensuring high standards of care are delivered to our service users. Key Responsibilities: • Complete care plans and risk assessments in service users’ homes, • Support, mentor, and supervise care staff in the field, • Monitor quality of care and compliance with CQC standards, • Respond to client and carer queries promptly and professionally, • Work closely with the office team to ensure smooth service delivery Requirements: • Previous experience in domiciliary care (senior carer or supervisor level), • Good knowledge of CQC regulations and safeguarding, • Strong communication and organisational skills, • Full UK driving licence and access to a car (preferred) What We Offer: • Competitive pay rates, • Flexible working hours, • Ongoing training and career development, • Supportive management team

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.