Complaints jobs in Rochdale

We are seeking a dedicated Complaints Handler, who will efficiently resolve customer issues within our Legal Compliance Department. This role is ideal for a detail-oriented individual, proficient in ...

As Complaints Manager, you will be a point of escalation for complex & high-value complaints where the business has exposure to monetary loss to come to a prompt resolution & mitigate any monetary ...

Legal Complaints Handler Are you an experienced Legal Complaints Handler looking for your next opportunity? Our client, a leading full-service law firm based in the City Centre of Manchester, is ...

A fantastic opportunity has arisen for a Complaints Handler who has a real passion for customer service and excellent communication skills join a leading Manchester City Centre law firm. You will be ...

Complaints Handler 4 days office based/ 1 from home Manchester City Permanent Are you passionate about resolving client complaints? An outstanding opportunity has emerged to join a dynamic team in ...

Complaints Handler Location: Manchester City Centre Salary: Very competitive Hours: Between the hours of 08:00am and 17:00pm (Monday to Friday) Are you a candidate currently looking at your next ...

Complaints Handler Company: AXA Retail Location: BoltonContract Type: Full time, 37.5 hours per week. Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No weekends ...

🌟 Join Our Dynamic Team at Davies! 🌟 Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. Here's why you ...

Investigate complaints thoroughly and document findings * Discuss outcome of investigation with the complainant by telephone * Where required, write to the complainant to explain your findings, using ...

Effectively manage all Regional complaints, ensuring compliance to New Homes Quality Code at all times * Facilitate all complaint responses ensuring all information is provided by the Regional team

Raising quotes, sales orders, NCRs, invoice queries, and complaints, completing these within management SLAs. * Setting up Producers. * Using problem-solving skills to resolve queries, including ...

Your initial responsibility will be to review the current customer service and complaints management journey, recommend and implement changes, collaborate with IT to set up systems, implement a ...

Handle next stage referrals for escalations from Case Handlers dealing with potential complaints promptly, working with the Client Services Manager on formal complaints * Influence and be accountable ...

Active involvement in Customer Concerns/Complaints/Queries, driving root cause identification, corrective actions and preventative actions.* Use problem solving techniques to investigate external and ...

Align with inter-departments to ensure all complaints, * queries and requests are closed within SLA's & KPI's. * Resolve customer queries and complaints effectively and efficiently * Maintain a ...

Managing the day to day running of the Logistics teamManage team KPI's, reporting data & reports to senior Managers Supporting and leading team with complex orders, customer complaints and supply ...

A leading blue chip company is seeking a dedicated Customer Service Agent to excel within their Complaints department, offering a rewarding salary of £30,000 per annum starting ASAP. Embrace a ...

Manage low level complaints with assistance from Team Leader and Manager. Technical With appropriate guidance and supervision the Handler will have competencies in the following - * Technical ...

Aid the Complaints Officer in addressing Complaints by following formal complaints processes. * Accurately record requests and information received via email and phone. * Conduct data processing ...

Investigate, analyse and resolve customer satisfaction complaints and service issues from assigned accounts and keep leadership teams updated with any risk associated with reduced opportunity/loss

Be the first point of contact for Customer complaints within the department. * Organise and prioritise work effectively to achieve targets in a timely and efficient manner. * Responsible for the day ...

Support the Customer Service team with complaints; particularly complaints involving the FOS * Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a ...

Active involvement in customer concerns/complaints/queries, driving root cause identification, corrective actions and preventative actions * Use problem solving techniques to investigate external and ...

Complaints and Quality Assurance: Handle complaints in a timely and appropriate manner, implementing quality assurance measures to continually improve the service provided. * Continuous Improvement