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Principal Scientific Programme Manager, Clinical Genomics\n\nSalary: £59,157.02\n\nLocation: Salford, Greater Manchester\n\nHybrid working: 3 days in the new Salford office, 2 days from home\n\nHours: 37.5 hours per week\n\nMFK Recruitment has recruited six people into this organisation over the past three and a half years, and all six are still there. That speaks volumes about the culture, leadership, stability and quality of the working environment.\n\nA senior genomics role with purpose, influence and stability:\n\nThis is not a standard programme management role.\n\nThe Principal Scientific Programme Manager will play a senior scientific role at the heart of international genomics quality assurance. You will help ensure that diagnostic laboratories across the world are producing accurate, reliable and clinically appropriate genetic test results.\n\nThe organisation’s work supports clinical governance nationally and internationally, helping reduce the risk of patient harm and raising standards in diagnostic genomics.\n\nThis is a fantastic opportunity for someone with a strong genomics background who enjoys scientific leadership, data interpretation, quality, collaboration and service improvement.\n\nWhy this organisation?\n\nWe have worked closely with this organisation for several years and have seen first-hand how well they support, develop and retain their people.\n\nThe organisation offers a supportive culture, excellent benefits, flexible working, meaningful work and a strong sense of shared purpose.\n\nThe successful Principal Scientific Programme Manager will work on a hybrid basis, spending three days per week in the new Salford office and two days working from home.\n\nThe opportunity\n\nAs Principal Scientific Programme Manager, you will lead and support the delivery of specialist External Quality Assessment schemes in clinical genomics.\n\nYou will work closely with senior scientific leaders, operational teams, advisory groups, participant laboratories and external partners. You will have responsibility for programme delivery, scientific oversight, team leadership, quality standards and continuous improvement.\n\nThe role will suit someone who wants to remain close to science while moving into a broader leadership and strategic delivery position.\n\nKey responsibilities\n\nYou will be involved in:\n\n * Leading a team of scientists delivering specialist EQA services\n\n * Managing timelines, quality, complaints, customer satisfaction and programme performance\n\n * Supporting the design and development of new EQA schemes\n\n * Reviewing and interpreting complex genomic testing data\n\n * Preparing and reviewing scientific reports, commentaries and guidance\n\n * Supporting ISO 17043 accreditation and UKAS quality standards\n\n * Advising laboratories and stakeholders on EQA performance and genomic testing issues\n\n * Contributing to research, publications, audits and best practice guidance\n\n * Working with national and international scientific groups\n\n * Supporting staff recruitment, development, appraisal and performance management\n\nAbout you\n\nYou are likely to come from a background in clinical genomics, molecular diagnostics, hereditary genetics, molecular pathology, EQA or a closely related laboratory medicine environment.\n\n * For this Principal Scientific Programme Manager position, you will need:\n\n * Strong scientific knowledge of genomics and diagnostic testing\n\n * Experience interpreting complex laboratory or genomic data\n\n * Experience in EQA, quality assurance, audit, accreditation or regulated laboratory practice\n\n * Confidence communicating with senior scientists, clinicians, laboratories and external stakeholders\n\n * Project management experience, ideally involving scientific or clinical services\n\n * Strong organisational skills and excellent attention to detail\n\n * The ability to lead, support and develop others\n\n * A commitment to high standards, continuous improvement and scientific accuracy\n\nA relevant degree is essential. A master’s, equivalent experience, professional registration, publications and/or national or international expertise in genetic testing or EQA would be beneficial.\n\nWhat is on offer?\n\n * Salary of £59,157.02\n\n * Hybrid working: 3 days in the new Salford office, 2 days from home\n\n * Excellent benefits package, including a generous NHS-matched pension scheme.\n\n * 37.5-hour working week\n\n * A highly stable, supportive working culture\n\n * Meaningful scientific work with international reach\n\n * The chance to influence quality standards in clinical genomics\n\n * A role where your expertise will be genuinely valued\n\nThis Principal Scientific Programme Manager role is an excellent opportunity to combine scientific expertise, leadership and international impact within a flexible, supportive and forward-thinking environment

Responsive Repairs Manager Location: Greater Manchester (hybrid / on-site across housing stock)Salary: Competitive, dependent on experienceContract: 3 months About the Role We're looking for an experienced Responsive Repairs Manager to lead the delivery of a high-quality, customer-focused repairs service across a diverse housing portfolio. You'll be responsible for ensuring responsive and emergency repairs are completed safely, efficiently and right first time, while meeting service standards, budgets and regulatory requirements. This is a key leadership role with real impact on residents' homes and satisfaction. Key Responsibilities • Lead and manage the day-to-day delivery of a responsive and emergency repairs service, • Ensure repairs are completed within agreed timescales, budgets and KPIs, • Champion a customer-first approach, driving high levels of resident satisfaction, • Act as an escalation point for complex repairs, complaints and service failures, • Ensure full compliance with health & safety legislation and housing standards, • Manage and monitor contractor performance to ensure quality, safety and value for money, • Control budgets and identify opportunities for efficiencies and service improvement, • Lead, motivate and develop a team of supervisors, operatives and support staff, • Proven experience managing a responsive repairs service, ideally within social housing or a similar environment, • Strong knowledge of building maintenance, housing repairs and contractor management, • Excellent understanding of UK health & safety legislation, • Experience managing budgets and delivering value for money, • Confident people manager with the ability to lead and develop high-performing teams, • Strong communication, organisation and problem-solving skills To discuss the finer points of this fantastic opportunity and request a copy of the job description please don't hesitate to contact me directly on or email

Quality EngineerStockport£ Competitive salary plus excellent benefits Role Profile A thriving manufacturing / engineering company in Stockport is seeking an experienced Quality Engineer to join its established team.This is a newly created position due to company growth and will give you the chance to play a key role in ensuring product and process quality whilst supporting continuous improvement initiatives and ensuring high levels of customer satisfaction.If you are a technically strong and detail-oriented Quality professional with a background in mechanical engineering, this could be 'the one' for you! What will the role involve? • Leading quality activities across manufacturing operations including conducting quality audits, • Managing customer complaints, warranties and non-conformances, • Supporting supplier quality management, including corrective actions, supplier evaluation and supplier audits, • Maintaining documentation within the Integrated Management System (IMS) and ensuring compliance with relevant standards, • Collaborating with technical teams to resolve product and process quality issues, • Generating KPIs and management reports to analyse trends and drive quality improvements, • Delivering quality awareness and training sessions for colleagues across the business, • Utilising root cause analysis methods such as 8D, Ishikawa and 5 Why Ideal Skills & Experience: • Demonstrable experience in a previous Quality Engineer role within a Manufacturing or Engineering environment, • Strong technical knowledge with an apprenticeship, HNC or degree in Mechanical Engineering and good ability to read and interpret engineering drawings, • Good understanding of inspection techniques, standards and specifications, • Experience investigating and resolving non-conformances and quality issues with good knowledge of tools such as 8D, RCA, Ishikawa and 5 Why, • Proven track record managing customer complaints and warranty cases, • Previous experience working with suppliers and supplier quality processes, • Knowledge of integrated management systems (e.g. ISO 9001 / ISO 14001 / ISO 45001) with Lead Auditor Status being advantageous Why should I apply? • Fantastic opportunity to work in a collaborative, technical engineering environment as part of a well-established engineering organisation, • A varied Quality Engineering role with exposure to customer, supplier and internal quality management, • Competitive Salary and fantastic benefits package, • Flexitime and hybrid working, • Great working environment and culture, • Good opportunities for personal and professional development Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

We are recruiting for a Tenancy Liaison Manager to work on an upcoming social housing project, initially for 12 weeks while surveys take place and then further extension when designs are completed and works start. This is across 7 blocks of high-rise residential properties in Manchester, all within proximity. You will work closely with site management and manage your own case load. Your new roleAs the Resident Liaison Lead for the high-rise programme, you'll be the day-to-day interface between residents, the Housing Association and the contractor's delivery team. You'll plan and deliver all resident engagement, manage access across multiple occupied blocks, resolve issues and complaints, and ensure vulnerable residents receive appropriate support. You'll maintain a visible on-site presence, coordinate communications, track access and engagement data, and help keep the programme safe, compliant and disruption-free. Your work will directly support the successful delivery of intrusive remedial works in live, high-rise environments.What you'll need to succeed • Proven experience in resident or tenant liaison within social housing, local authority or occupied-works settings (high-rise preferred)., • Excellent communication skills, able to explain technical and safety-critical activities clearly and empathetically., • Strong organisational and administrative capability, including accurate record-keeping and confidence using spreadsheets/CRM-style trackers., • Experience managing access, supporting vulnerable residents and handling sensitive information in line with data protection requirements., • Confidence managing complaints, difficult conversations and on-site challenges, using de-escalation and clear escalation routes., • Ability to build strong working relationships with Housing Association teams, site management, operatives and resident representatives., • Weekly Pay, • Option to be paid PAYE or Umbrella Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking an experienced Repairs Manager to lead our clients responsive repairs and maintenance service. You will be responsible for ensuring that all repairs are delivered efficiently, cost effectively, and to a high standard, with a strong focus on customer satisfaction. Client Details Our client is a forward thinking housing provider committed to delivering safe, high quality homes and responsive repairs to our residents. They pride themselves on maintaining strong communities and ensuring our properties are well managed, compliant, and fit for purpose. Description • Manage day to day delivery of responsive repairs (not internal DLO, work done by contractors), • Lead and support a team of contractors and administrative staff, • Monitor performance against KPIs, ensuring targets for quality, cost, and timeliness are met, • Oversee contractor performance, procurement, and contract management, • Ensure compliance with health & safety regulations and housing standards, • Handle complex or escalated repair issues and complaints, • Work collaboratively with internal teams and external partners to improve service delivery, • Manage budgets and ensure value for money across all repairs activities Profile • Proven experience in a repairs or maintenance management role within housing or property services, • Strong leadership and people management skills, • Good understanding of housing regulations, compliance, and health & safety requirements, • Excellent organisational and problem-solving abilities, • Strong communication skills with a customer-focused approach, • Experience managing budgets and contractors Job Offer • Salary of £44k-£48k, • Pension contribution, • Healthcare benefits, • 30 days annual leave, • Annual pay increase of circa 3-4%, • Hybrid working (2 days per week in office)

The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description • Manage a portfolio of properties, ensuring compliance with housing policies and regulations., • Oversee tenancy agreements, including renewals, terminations, and resolving any related queries., • Support tenants in accessing housing-related services and resources., • Address tenant issues and complaints promptly and professionally., • Conduct property inspections to ensure maintenance and safety standards are upheld., • Collaborate with internal teams and external stakeholders to deliver effective housing solutions., • Maintain accurate records and prepare reports on tenancy and property management activities. A successful Senior Housing Officer should have: • Strong knowledge of housing legislation and property management practices., • Excellent organisational and problem-solving skills., • Proven experience in tenant relations and resolving disputes., • Ability to work independently and prioritise tasks effectively., • Strong written and verbal communication skills., • Competitive hourly rate ranging from £25.00 to £31.00, paid on a temporary basis., • Opportunity to work in the not-for-profit sector, making a meaningful impact on the community., • Role located in Manchester, offering convenient access to local amenities and transport links.

Role: Facilities Manager Location: Salford Quays (Travel across Greater Manchester) Job Type: Full-time, Permanent Salary: £45,000 Hours of work: Monday-Friday 9am-5pm Reed are currently working with a leading commercial property management company who are looking to recruit a Facilities Manager to join their team due to continued growth. The role will be based out of their flagship offices in Salford Quays but you will be required to travel to other sites across Greater Manchester. Job Purpose To lead the operational delivery of facilities and compliance services across the portfolio. This role is accountable for ensuring all client properties remain fully compliant, well-maintained, and supported by high-performing staff and contractors. The Facilities Manager drives continuous improvement, supports company growth, and ensures exceptional client and tenant communication. Key Responsibilities • Ensure all client properties remain fully compliant with statutory, regulatory and contractual obligations., • Oversee maintenance, planned works and reactive tasks, ensuring timely communication with clients and tenants., • Manage & monitor contractor performance day-to-day on site and ensure high-quality delivery. Inclusive of RAMs review and permit issuing., • Support and develop the facilities team to meet company and client objectives., • Ensure staff workloads are managed effectively and provide holiday/sickness cover planning for all managed sites., • Run weekly and monthly team meetings, reviewing progress, priorities and resource requirements., • Conduct site audits of client sites and feed back any issue to the client inclusive of compliance, risk and fabric condition reporting, • Provide clear tenant reporting, ensuring transparency on maintenance, compliance and operational activity., • Act as point of escalation for all FM team including site based team members, • Identify areas for operational improvements and lead implementation., • Produce monthly reports for the Head of Facilities Management summarising team performance, completed works, outstanding tasks and project updates. Requirements: • Minimum 5 years’ experience in a Facilities Management role within office/commercial property environments (essential)., • Strong understanding of hard and soft FM services, • Experience using CAFM systems, • Experience overseeing PPM programmes, • Proficient in MS Word, Excel, Outlook and PowerPoint, • IOSH (required) / NEBOSH (desirable) qualification, • Knowledge of risk assessments and method statements (RAMS), • Strong communication and stakeholder management skills, • Ability to handle complaints and escalations professionally, • Experience supporting mobilisation of new properties/contracts, • Willingness to travel regularly between sites as part of day-to-day responsibilities, • Must have access to a vehicle and hold a full UK driving licence, • Flexible approach to supporting the wider team, including providing cover across sites during periods of holiday or absence, • Flexibility to work occasional overtime where required to meet operational and client demands

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing • You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;, • You will encourage feedback from customers, recording and responding to any complaints and compliments; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you’ll need • Qualified to minimum level 2 in English and Maths, • Evidence of IT skills, • Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner., • The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail., • Effective liaison with colleagues and other stakeholders to give or find information to resolve problems., • Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment • Pension¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Field Care Supervisor • Location: Manchester, • Job Type: Part-time (24 hours per week) Day-to-Day of the Role: * Client Care & Quality Assurance: • Conduct initial assessments, regular reviews of client care plans, and risk assessments., • Perform spot checks, quality monitoring visits, and audits to ensure compliance., • Respond promptly to client concerns or complaints and escalate where necessary., • Support care teams with appointments and health and well-being requirements., • Maintain up-to-date records using the Birdie system, ensuring regular communication with clients and their families. Staff Supervision & Support: • Supervise, mentor, and support care workers in the field., • Conduct staff supervisions, appraisals, and competency assessments., • Identify training needs and support staff development., • Participate in team meetings and ensure safe practice and specialist skills are upheld. Operational Duties: • Manage rota planning and ensure adequate staffing levels., • Maintain accurate records and documentation in line with company policies and regulatory requirements., • Promote safe working practices and contribute to service improvement. Communication & Coordination: • Act as a liaison between clients, care workers, and management., • Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs., • Proven experience within the care profession or similar roles such as recruitment, administration, or quality assurance., • Strong understanding of confidentiality, safeguarding, and CQC regulations., • Excellent communication skills and strong organisational abilities., • Experience with IT systems and databases (Excel, Word, etc.) or electronic care management systems., • First Aid, Moving and Handling, Medication training preferred., • Competitive salary and flexible working hours., • Opportunities for professional development and training. To apply for the Field Care Supervisor position, please submit your CV detailing your relevant experience.

This is an excellent opportunity to start your analytics career within a large, well-established financial services organisation that has invested heavily in its data and analytics capability. Data sits at the heart of decision-making, and the business has a strong track record of developing analysts from graduate level through to senior roles. The team sits within a newly formed Retail Pricing & Analytics function, which is growing and evolving. Once fully staffed, the wider analytics group will be around 20 people, offering strong peer support, mentoring, and long-term progression. Manchester - Hybrid (2 days in office, moving to 3 by end of year)Salary: £30,000 Where you'll sit • Part of a Retail Pricing & Analytics function, • Embedded in one of four core Retail teams:, • Risk & regulatory reporting, • Service / operations & complaints, • Claims data & insight, • Performance / trading analytics, • Working closely with senior analysts, managers, and an advanced analytics function (data science-led) Most of your work will be outside of Power BI. The focus is on understanding business questions, breaking them down logically, preparing and structuring data, and writing code to reach a solution. Power BI is then used to tell the story rather than do all the heavy lifting. What you'll be doing • Working with business stakeholders to understand reporting and insight needs, • Breaking down ambiguous or complex problems into clear, logical steps, • Manipulating and preparing data using Python (Databricks environment), • Working within existing DevOps code repositories, • Contributing to a trusted "gold layer" of standardised data, • Producing insight that feeds into Power BI dashboards, • Partnering closely with senior analysts and managers for learning and developmentWhat they're looking forCore requirements (critical), • Strong logical reasoning and problem-solving skills, • Degree in a numerical or analytical subject, such as:, • Maths, • Physics, • Engineering, • Economics, • Similar disciplines, • Some exposure to coding or statistics:, • Python preferred, • R or MATLAB acceptable from degree work, • Ability to explain how you would approach a problem, not just write code, • Internships, placements, or relevant work experience, • Experience working with multiple datasets, • Take simple business requests and understand the data behind them, • Begin building coding solutions with support from senior team members, • Use Power BI to communicate insight clearly, • Show steady improvement in:, • logical thinking, • coding confidence, • business understandingTraining & development, • Structured training in Python and Power BI, • On-the-job domain learning, • Buddy system within the team, • Access to certifications and learning resources, • Demonstrated, realistic progression pathsLocation & culture, • Manchester-based role, • Hybrid working:, • Currently 2 days per week in office, • Moving to 3 days by end of year, • No fixed days - flexible, • Young, social office with many graduates and junior analysts, • Many choose to come into the office more than required, • Occasional fully-expensed travel to a second UK office (roughly quarterly, usually social)Why apply, • Strong, recognisable financial services organisation, • Genuine graduate development culture, • Managers who progressed internally, • Analytics role focused on thinking and problem-solving, not just dashboards, • Collaborative, supportive team environment, • Clear long-term career opportunities

Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing • To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence;, • To assist customers to access other agencies and their services and the services within the wider community;, • To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers., • To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities;, • To encourage feedback from customers, recording and responding to any complaints and compliments;, • To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken;, • To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements;, • To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need • Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards, • Qualified to minimum level 2 in English and Maths What we need from you • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects., • Empathy with our tenants and residents and willingness to deliver exceptional customer service;, • Experience of working in Housing Management is desirable., • Experience of using a strength based approach to assist customers to achieve their goals is desirable., • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service., • The ability to develop and project a positive image of Great Places through personal, written and verbal skills., • Experience of administration and recording procedures, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partnering or potential partner agencies or organisations., • Experience and understanding of safeguarding., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail., • Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems., • Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem., • Demonstrable coaching skills in promoting independence., • Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment • Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places), • WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members, • The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates ., • Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Head Of Compliance \n\n Competitive Salary Plus Bonus & Benefits \n\n Yorkshire (With Hybrid Working) \n\n Haggerty Jaques is delighted to be instructed on a sole agency basis to recruit a Head of Compliance for this innovative law firm. \n\n \n\n The Opportunity \n\n \n\n This is a senior, high-impact role at a particularly exciting stage of the organisation’s growth. \n\n \n\n Operating at the intersection of legal services, risk management and digital innovation, the business supports a large and diverse client base across the UK. As it continues to scale, there is a clear focus on strengthening governance, enhancing operational discipline and ensuring a robust, forward-looking compliance framework. \n\n \n\n Reporting directly to the Director of Legal Services, you will take ownership of the compliance and professional standards function - hands-on initially but having a greater strategic focus as the business evolves. \n\n \n\n The Role \n\n \n\n You will lead and shape the organisation’s approach to legal compliance, risk, and governance, ensuring alignment with a complex and evolving regulatory landscape. \n\n \n\n Key responsibilities will include: \n\n \n\n\n\t \n\n The Ideal Candidate \n\n \n\n We are open to a range of backgrounds for this role. You may be: \n\n \n\n\n\t \n\n\n\t \n\n This is a genuinely exciting opportunity to lead and develop a compliance function within a business that is doing things differently. \n\n \n\n You will play a key role in: \n\n \n\n\n\t \n\n Haggerty Jaques is committed to promoting equality and diversity. We encourage applications from all qualified individuals, regardless of background. \n\n \n\n \n\n

We are partnering with a leading pharmaceutical organisation seeking an experienced Final Medical Signatory Manager to join a high-performing Medical Affairs function supporting innovative therapies across Europe. This role sits at the intersection of Medical, Compliance, and Commercial teams, ensuring that all promotional and non-promotional activities meet the highest ethical, scientific, and regulatory standards while enabling effective external engagement. Key Responsibilities • Act as Final Medical Signatory, reviewing and certifying promotional and non-promotional materials in line with ABPI Code, applicable legislation, and internal compliance standards, • Provide pragmatic, risk-based medical and compliance guidance to brand teams from concept through execution, • Partner closely with Medical Affairs, Marketing, Market Access, Medical Information, Legal, Compliance, and Regulatory teams, • Identify and manage Code-related risks, escalating complex issues where appropriate, • Support response preparation for Code cases, complaints, and internal/external audits, • Deliver Code of Practice training and compliance education to cross-functional stakeholders, • Develop and maintain internal guidance documents and policies to support compliant decision-making, • Maintain current expertise in regulatory requirements, Code updates, and industry precedents, • Act as a trusted advisor to internal teams, enabling compliant innovation and efficient ways of working, • Promote a strong culture of ethics, integrity, and continuous compliance improvement Required Experience • Minimum 4 years’ experience as a recognised Final Medical Signatory notified to relevant regulatory authorities, • Extensive knowledge of pharmaceutical Codes of Practice (ABPI/EFPIA/IFPMA), • Strong experience reviewing materials via approval systems (e.g. Veeva PromoMats or equivalent), • Demonstrated experience supporting audits, internal monitoring activities, and Code complaints, • Ability to interpret clinical data and rapidly assimilate new therapy areas, • Experience operating within complex, matrix pharmaceutical environments Skills & Competencies • Excellent scientific judgement and attention to detail, • Strong decision-making and risk assessment capability, • Outstanding communication and stakeholder influencing skills, • Ability to manage high volumes of work within tight timelines, • Strong project management and organisational skills, • Collaborative mindset with proven cross-functional partnership experience, • High ethical standards and commitment to compliant engagement Why Consider This Role? • Opportunity to act as a senior medical compliance expert within a collaborative European environment, • Broad strategic exposure across Medical, Commercial, and Global stakeholders, • Influence compliant scientific communication across innovative therapy areas, • Work within a culture focused on integrity, patient impact, and continuous improvement

Snackruptors Inc. is a renowned leader in the cracker manufacturing industry, recognized globally for delivering exceptional quality products. Our diverse workforce reflects our commitment to creating an inclusive workplace where every individual is valued. Driven by a shared passion for excellence and innovation, we continuously enhance our cutting-edge production processes and foster a collaborative, results-driven culture. Apply now to the Food Safety and Quality Specialist position on our growing Quality team and be a part of our exciting journey! Job purpose The Food Safety & Quality Specialist (UK) is responsible for managing and maintaining UK food safety and quality systems to ensure full compliance with BRCGS standards and customer requirements. This role acts as the primary UK quality contact for audits, customer complaints, and quality system activities including internal audits, working closely with the FSQS and QA team, and customers to support consistent food safety and quality execution. Duties and Responsibilities The associate’s primary functions and responsibilities are as follows: Serve Audit Management & Compliance • Act as the primary UK contact for all customer and certification audits., • Prepare for, coordinate, and support all UK customer and third‑party audits (including BRCGS)., • Conduct internal audits and ensure all internal audit activities are completed, documented, and closed within agreed timelines., • Review non‑conformances identified during external and third‑party audits, as well as those identified through internal audits., • Work with key stakeholders to identify root causes, develop corrective actions, and implement required changes., • Track, verify, and confirm effective closure of audit non‑conformances and corrective actions. Food Safety & Quality Systems • Oversee and maintain the UK Quality Management System in alignment with BRCGS, customer, and company requirements., • Act as the main contact for UK policies, procedures, and quality system documentation, ensuring accuracy, version control, and compliance., • Support accreditation activities and respond to quality alerts as required., • Ensure UK 3PL sites operate in accordance with approved food safety programs and documented procedures. Traceability, Recall & Incident Management • Participate in annual mock recall exercises and traceability tests, with documented outcomes and timely follow‑up where gaps are identified., • Undertake additional traceability exercises when required by customers, auditors, or leadership., • Participate in product recalls or withdrawals when required, supporting investigation, documentation, and communication activities., • Support incident investigations and contribute to root cause analysis and corrective actions related to food safety and quality events. Customer Complaints & Performance Monitoring • Lead UK customer complaint handling, including investigations and reporting. Communicate directly with Quality teams at the relevant manufacturing sites to ensure timely, thorough investigations and clear closure with the customer., • Trend complaint data and identify recurring issues or risks., • Liaise directly with customers to investigate complaints, clarify requirements, and support resolution., • Track and report complaint performance metrics for key customers (e.g., Tesco, Asda, Morrisons, CO‑OP). Cross‑Functional Collaboration & Communication • Lead monthly product cuttings to assess product quality against established standards, and report findings to Senior Leadership and site Quality Management., • Work closely with FSQS, Operations, Supply Chain, Sales, and Technical teams to support food safety and quality objectives., • Attend customer meetings, webinars, and training sessions as required and provide updates to internal stakeholders., • Coordinate and support customer visits, including agendas, documentation, and follow‑up actions., • Support the Sales team with store visits, sample collection, cuttings, and customer product analysis as needed. Continuous Improvement & Capability Development • Identify opportunities to improve UK quality systems, audit readiness, and customer performance., • Support benchmarking activities and internal or external quality panels., • Contribute to continuous improvement initiatives related to food safety systems, customer compliance, and audit outcomes. General Responsibilities • Maintain accurate records and documentation in line with company and regulatory requirements., • Support training activities related to quality systems and customer requirements when required., • Perform other duties as assigned to support the effectiveness of the UK FSQS function., • Follow Health and Safety rules and regulations., • Must follow Good Manufacturing Practices, Food Safety, and Food Defense guidelines., • Comply with all Company policies and procedures. Qualifications • Bachelor of Science (Food Science) degree or Science related degree or diploma (e.g., chemistry, microbiology), • Minimum 2 years of experience in food safety management in food manufacturing., • Must have detailed experience and training in internal auditing and food safety systems in a manufacturing environment against at least one GFSI Benchmarked food safety standard (BRC preferred)., • Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, with the ability to create and manage documents, spreadsheets, email communications, and presentations effectively., • Expertise in managing food safety systems, and due diligence tracking with UK/EU standards., • Internal audit training and demonstratable, practical experience., • Experience writing SOPs., • A passion for delivering results and the drive to exceed expectations., • Strong planning and organizational skills., • The ability to work under pressure to achieve deadlines., • Attention to detail., • Excellent decision making and problem-solving skills., • Ability to be flexible to meet business needs., • Excellent interpersonal and communication skills (written and verbal)., • A team player., • Self-motivated and a strong commitment to personal development., • Professional approach and attitude., • Requires some travel to 3PL warehouses., • Always work indoors.1, • Ability to lift up to 50 lbs., • Sitting involved., • May repeat the same movement., • Typing involved., • Some standing and walking involved at warehouse locations. Snackruptors Inc. is committed to providing equal opportunities in recruitment and employment, in accordance with the Equality Act 2010. We ensure all candidates are treated equitably, with reasonable adjustments for those with disabilities. Please inform the Human Resources (HR) Snackruptors staff if you require disability-related accommodations. We also comply with the Data Protection Act 2018 and GDPR, ensuring personal data is handled securely and in line with legal requirements. Snackruptors Inc. does not charge candidates any fees at any stage of the hiring process. If you suspect that this job posting or any recruitment communication claiming to represent our organization is fraudulent or misleading, please report it to our Human Resources (HR) team or through our official company channels so appropriate action can be taken.

Reporting to the Head of NPD Own Brand, you will lead and support all aspects of Quality Assurance across the By BEAUTY BAY product lifecycle. This role is responsible for managing global third-party QA and regulatory activities, while acting as a key technical partner to the in-house NPD team. Playing a critical role in ensuring product quality, safety, compliance, and consistency, from concept through to post-market performance. Key Responsibilities • Own and manage QA ensuring consistent standards across all markets, • Drive quality as a core pillar in supplier selection and ongoing supplier performance management, • Oversee the creation, implementation, and control of product specifications and associated documentation, • Manage change control processes throughout the product lifecycle, • Lead batch release processes, retained sampling, storage, and product disposition (including destruction where required), • Manage supplier quality performance through third-party audits, spot checks, and KPI tracking, • Review manufacturing schedules and coordinate external/outsourced QC inspections, • Evaluate QC reports and make informed decisions on product acceptance, rejection, or rework actions, • Partner with suppliers to drive continuous improvement initiatives, • Oversee incoming goods inspections and warehouse quality checks, • Collaborate with operations teams to resolve inbound and outbound quality issues, • Manage stock investigations, including sortation and re-inspection where necessary, • Provide expert technical guidance to NPD throughout product development, • Ensure quality, regulatory, and compliance considerations are embedded in all product decisions, • Support collaborations and special projects with specific technical or quality requirements, • Support the management of outsourced regulatory affairs activities, • Ensure all products are compliant and registered in line with launch timelines and market requirements, • Maintain strong oversight and knowledge of global cosmetic regulatory standards, • Lead investigations into product issues and complaints, identifying root causes and corrective actions Our Ideal Candidate • Proven experience in QA/QC role within the beauty or cosmetics industry, • Strong understanding of global cosmetic regulatory requirements, • Experience working with third-party manufacturers and suppliers, • Excellent analytical and problem-solving skills with strong attention to detail, • Strong organisational skills with the ability to manage multiple priorities and meet deadlines, • Confident communicator, able to present technical information clearly to cross-functional teams, • Proficient in Microsoft Office (particularly Excel and Word), • Proactive, flexible, and solutions-oriented approach, • Collaborative mindset with a willingness to support and share knowledge across teams

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Tenant Liaison Manager Manchester - High Rise Remedial Works We are recruiting for a Tenancy Liaison Manager to work on an upcoming social housing project, initially for 12 weeks while surveys take place and then further extension when designs are completed and works start. This is across 7 blocks of high-rise residential properties in Manchester, all within proximity. You will work closely with site management and manage your own case load. Your new roleAs the Resident Liaison Lead for the high-rise programme, you’ll be the day-to-day interface between residents, the Housing Association and the contractor’s delivery team. You’ll plan and deliver all resident engagement, manage access across multiple occupied blocks, resolve issues and complaints, and ensure vulnerable residents receive appropriate support. You’ll maintain a visible on-site presence, coordinate communications, track access and engagement data, and help keep the programme safe, compliant and disruption-free. Your work will directly support the successful delivery of intrusive remedial works in live, high-rise environments. What you’ll need to succeed • Proven experience in resident or tenant liaison within social housing, local authority or occupied-works settings (high-rise preferred)., • Excellent communication skills, able to explain technical and safety-critical activities clearly and empathetically., • Strong organisational and administrative capability, including accurate record-keeping and confidence using spreadsheets/CRM-style trackers., • Experience managing access, supporting vulnerable residents and handling sensitive information in line with data protection requirements., • Confidence managing complaints, difficult conversations and on-site challenges, using de-escalation and clear escalation routes., • Ability to build strong working relationships with Housing Association teams, site management, operatives and resident representatives., • Awareness of HRB environments and the importance of compliance, audit trails and consistent communication under the Building Safety Act.What you’ll get in return, • Weekly Pay - Hourly or daily rate, • Option to be paid PAYE or Umbrella 4788105

Our client, a top-tier corporate law firm, is seeking a Receptionist to join their team on an urgent basis following a recent internal promotion. This is a fast-paced role where no two days are the same, working as the sole front-of-house representative. The position operates Monday to Friday, 8:30am–4:30pm. The ideal candidate will be immediately available and bring a warm, professional, and engaging approach, along with a flexible, can-do attitude. Duties will include: • Greet and welcome visitors and clients in a professional manner, offering refreshments where appropriate., • Provide excellent customer service when handling telephone enquiries and receiving clients and visitors., • Ensure reception and client meeting areas are clean, tidy, and presented to a high professional standard., • Coordinate room bookings, liaising with hosts to confirm requirements., • Follow security procedures for all visitors and clients, including issuing, recording, and tracking access passes., • Handle queries and complaints calmly and professionally, escalating issues when necessary., • Set up conference room equipment as required, including laptops, screens, and projectors., • Adapt room layouts in line with client specifications and requirements., • Arrange transport for clients, including booking taxis and car services., • Provide administrative support to the wider business Please apply today for immediate consideration!

Principal Scientific Programme Manager, Clinical Genomics Salary: £59,157.02 Location: Salford, Greater Manchester Hybrid working: 2 days in the new Salford office, 3 days from home Hours: 37.5 hours per week MFK Recruitment has recruited six people into this organisation over the past three and a half years, and all six are still there. That speaks volumes about the culture, leadership, stability and quality of the working environment. A senior genomics role with purpose, influence and stability: This is not a standard programme management role. The Principal Scientific Programme Manager will play a senior scientific role at the heart of international genomics quality assurance. You will help ensure that diagnostic laboratories across the world are producing accurate, reliable and clinically appropriate genetic test results. The organisation’s work supports clinical governance nationally and internationally, helping reduce the risk of patient harm and raising standards in diagnostic genomics. This is a fantastic opportunity for someone with a strong genomics background who enjoys scientific leadership, data interpretation, quality, collaboration and service improvement. Why this organisation? We have worked closely with this organisation for several years and have seen first-hand how well they support, develop and retain their people. The organisation offers a supportive culture, excellent benefits, flexible working, meaningful work and a strong sense of shared purpose. The successful Principal Scientific Programme Manager will work on a hybrid basis, spending three days per week in the new Salford office and two days working from home. The opportunity As Principal Scientific Programme Manager, you will lead and support the delivery of specialist External Quality Assessment schemes in clinical genomics. You will work closely with senior scientific leaders, operational teams, advisory groups, participant laboratories and external partners. You will have responsibility for programme delivery, scientific oversight, team leadership, quality standards and continuous improvement. The role will suit someone who wants to remain close to science while moving into a broader leadership and strategic delivery position. Key responsibilities You will be involved in: • Leading a team of scientists delivering specialist EQA services, • Managing timelines, quality, complaints, customer satisfaction and programme performance, • Supporting the design and development of new EQA schemes, • Reviewing and interpreting complex genomic testing data, • Preparing and reviewing scientific reports, commentaries and guidance, • Supporting ISO 17043 accreditation and UKAS quality standards, • Advising laboratories and stakeholders on EQA performance and genomic testing issues, • Contributing to research, publications, audits and best practice guidance, • Working with national and international scientific groups, • Supporting staff recruitment, development, appraisal and performance management About you You are likely to come from a background in clinical genomics, molecular diagnostics, hereditary genetics, molecular pathology, EQA or a closely related laboratory medicine environment. • For this Principal Scientific Programme Manager position, you will need:, • Strong scientific knowledge of genomics and diagnostic testing, • Experience interpreting complex laboratory or genomic data, • Experience in EQA, quality assurance, audit, accreditation or regulated laboratory practice, • Confidence communicating with senior scientists, clinicians, laboratories and external stakeholders, • Project management experience, ideally involving scientific or clinical services, • Strong organisational skills and excellent attention to detail, • The ability to lead, support and develop others What is on offer? • Salary of £59,157.02, • Hybrid working: 2 days in the new Salford office, 3 days from home, • Excellent benefits package, including a generous NHS-matched pension scheme., • 37.5-hour working week, • A highly stable, supportive working culture, • Meaningful scientific work with international reach, • The chance to influence quality standards in clinical genomics, • A role where your expertise will be genuinely valued This Principal Scientific Programme Manager role is an excellent opportunity to combine scientific expertise, leadership and international impact within a flexible, supportive and forward-thinking environment.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

Senior Lawyer (Corporate) Salary: £51,356 - £54,495 (Band 11) plus market supplement of £3,220 pro rata Location: Trafford Town Hall, Manchester, M32 0TH - hybrid working Contract: Permanent Working arrangements: Full time (36.25 hours) Overview of the Senior Lawyer role Sellick Partnership is excited to be partnering with Trafford Council who are currently looking for an experienced Senior Lawyer to join their busy Corporate Team. This is a fantastic opportunity for a passionate Senior Lawyer who is willing to join a lively, prosperous local authority in a friendly environment where your personal and professional development will be encourage as a valued member of the Legal and Governance senior management team. The successful candidate will primarily manage a specialist team focused on local government/public administration law, information governance, data protection, FOI, and Environmental Information Regulations. Key responsibilities of the Senior Lawyer will include • Whilst a large proportion of the role will involve data protection, complaints and local government matters, the Corporate Team sits alongside a Litigation Legal Team and covers wide and vast areas of law, providing the postholder with an opportunity to learn and develop new skills and expertise in the following areas:, • Local Government Law, • Data Protection, • Criminal and Civil Litigation, • Licensing Law and public protection, • Employment Law, • Regulatory enforcement, including prosecutions in relation to Environmental Health, Health and Safety at Work, Licensing, Planning and Trading Standards, • Anti-social behaviour and community safety, • Debt recovery, • Inquests, • Planning Required experience/qualifications of the Senior Lawyer position will include • You will be a qualified solicitor, barrister, or Chartered Lawyer / Fellow of the Institute of Legal Executives holding a current practising certificate., • You will have knowledge and experience of leading a successful expert team and of working in one or more of the legal areas covered by this team., • You will demonstrate relevant experience and expertise in one or more of the areas listed above and will be capable of:, • Developing and advising on a wide range of high-level complex and sensitive work, • Representing Legal Services team at committee meetings and also representing the council's interests with external organisations, • Supporting the Principal Solicitors, Monitoring Officer and Deputy Monitoring Officer as required, • Possessing up-to-date knowledge in respect of national trends, policy, legislation, guidelines, initiatives and best practice in Legal and Local Government, • Ensuring that the service meets all its statutory requirements and responsibilities, • Communicating and engaging with a wide range of stakeholders, building partnerships and productive working relationships to achieve shared objectives, • Whilst experience working in a local authority environment is not essential, you must demonstrate an understanding of the political environment within which you would be operating For the benefits available alongside the Senior Lawyer position please see: This is a fantastic opportunity to join this Manchester based Local Authority. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. How to apply for the Senior Lawyer position If you believe you have the required experience and qualifications outlined above for the Senior Lawyer opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Emily Hawksworth in the Sellick Partnership office to find out more. Synonyms: Senior Corporate Lawyer, Solicitor, Advocate, Barrister, Legal Practitioner

Exide Technologies () is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With more than 135 years of experience, Exide has developed and globally marketed innovative batteries and systems, contributing to the energy transition and driving a cleaner future. Exide Technologies' culture and strategy are centered on recycling, sustainability, and environmental responsibility. The company has 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO2 footprint with a local supply chain. With a team of 5,000 employees, we provide €1.6bn energy storage solutions and services to customers worldwide, every year. Job Purpose The Customer Service Supervisor is responsible for leading, motivating, and developing the customer service team to deliver a high quality, consistent service to customers. The role ensures customer enquiries and orders are handled efficiently, KPIs are met, and processes are followed in line with company standards. The Supervisor acts as a key point of escalation and a link between Customer Service, Sales, Operations, and other internal stakeholders. Key Responsibilities Team Leadership & Performance Management • Lead, coach, and support the customer service team to achieve service levels and performance targets., • Set clear expectations, conduct regular one to ones, performance reviews, and appraisals., • Manage attendance, holidays, timekeeping, and adherence to company policies and procedures., • Identify training needs and support ongoing development of team members. Customer Service Operations • Oversee day to day handling of customer enquiries, orders, complaints, and escalations., • Act as the main escalation point for complex or high risk customer issues., • Ensure accurate and timely processing of customer orders, documentation, and system updates., • Monitor workload distribution and ensure effective resourcing to meet demand. Quality, KPIs & Continuous Improvement • Monitor team performance against agreed KPIs (e.g. response times, order accuracy, customer satisfaction)., • Review customer feedback and identify trends or improvement opportunities., • Support implementation of process improvements to enhance efficiency and service quality., • Ensure compliance with internal procedures, audit requirements, and quality standards. Stakeholder Management • Maintain effective working relationships with Sales, Operations, Logistics, Finance, and other departments., • Liaise with customers as required to resolve issues and manage expectations., • Provide regular reporting and updates to the Customer Service Manager. Knowledge, Skills & Experience Essential • Previous experience in a customer service or service administration environment, • Experience supervising or coaching a team, • Strong communication skills (written and verbal), • Good organisational skills with the ability to prioritise and manage multiple tasks, • Strong customer focus and problem solving ability Desirable • Experience working with CRM / ERP systems, • KPI reporting and performance management experience, • Experience in a manufacturing, service, or B2B environment

Aftercare Coordinator at DEX Construction (FEC) Reporting to the Aftercare Manager, Aftercare Coordinator will be responsible for managing post-completion customer care and defect resolution for construction projects. Acting as the main point of contact after handover, the role ensures that defects, warranty issues, and customer queries are handled efficiently, professionally, and in line with contractual obligations and company standards. About Us DEX Construction Group Limited is the in-house construction company for the Far East Consortium (FEC), a global developer and retailer of market-leading property investment brands. We are an ambitious company with big plans and expect a lot from our employees. In return we offer a vibrant working environment, competitive salaries, and reward success. There is certainly no ‘glass ceiling’ here; successful individuals are quickly recognised and rewarded accordingly - a career at Far East Consortium can be whatever you make of it. Responsibilities The duties of the Aftercare Coordinator include, but are not limited to: • Act as the primary point of contact for clients, residents, and stakeholders during the aftercare period, • Log, track, and manage defects and snagging issues from receipt through to completion, • Coordinate with site teams, subcontractors, and suppliers to arrange inspections and remedial works, • Prioritise and schedule aftercare works to meet agreed timescales and service level agreements, • Conduct site visits and inspections to assess defects and verify completed remedial works, • Maintain accurate aftercare records, reports, and defect trackers, • Ensure all works comply with health & safety requirements and quality standards, • Manage warranty claims and liaise with warranty providers where required, • Support smooth transition from construction to aftercare and final project close-out, • Handle customer complaints professionally, aiming for timely and satisfactory resolution, • Provide regular updates to management on outstanding issues and performance metrics Personal Specifications The successful candidate will possess the following traits: • Previous experience in construction aftercare, customer care, or site coordination, • Good understanding of construction processes, defects, and remedial works, • Strong communication and customer service skills, • Ability to manage multiple issues simultaneously and work to deadlines, • Competent in using CRM Systems (Clixifix) for logging and tracking issues, • Trade background or technical construction knowledge - desirable, • Experience working on residential or mixed-use developments - desirable, • Familiarity with warranty providers (e.g. NHBC, LABC, Premier Guarantee) - desirable Benefits • Competitive salary, • Discretionary annual bonus, • Company Pension Scheme, • Private health insurance

Complaints & Compliance Specialist (Claims-Focused) 📍 Manchester City Centre | £30,000 – £34,000 DOE Our client is a fast-growing Claims Management Company (CMC) specialising in mis-sold car finance claims 🚗 With demand continuing to rise, they’re expanding their operations team and are now hiring an experienced Complaints & Compliance Specialist to play a key role in managing complex cases, ensuring regulatory compliance, and supporting high-quality customer outcomes. This is a pivotal position within the business, ideal for someone who thrives in a fast-paced environment, has strong complaints handling experience, and takes pride in doing things the right way 👇 🔑 The Role You’ll be responsible for overseeing complex claims and complaints, ensuring cases are handled fairly, efficiently, and in line with FCA and DISP requirements. Acting as a key escalation point, you’ll work closely with internal teams and leadership to maintain high standards, improve processes, and support the business as it scales. Key Responsibilities: 📞 Claims & Complaints Handling • Managing complex client queries and escalated complaints, • Ensuring all complaints are handled fairly, professionally, and in line with DISP, • Liaising with lenders and third parties to progress claims effectively, • Monitoring turnaround times and maintaining strong service levels, • Handling inbound queries with confidence and professionalism 📝 Compliance & FCA Standards • Ensuring all processes align with FCA expectations and internal controls, • Maintaining high standards of data accuracy, confidentiality, and audit readiness, • Identifying risks, trends, and potential compliance issues early, • Supporting regulatory reporting and documentation where required ⚙️ Process Improvement & Operations • Identifying inefficiencies and suggesting improvements to workflows, • Supporting management with insights on case trends and performance, • Contributing to the continuous improvement of the claims function 🔍 What We’re Looking For • Strong experience in claims management and complaints handling, • Solid understanding of FCA regulation and the DISP framework, • Highly organised, detail-focused, and process-driven, • Confident communicator with clients, lenders, and stakeholders, • Comfortable working in a fast-paced, regulated environment 🌟 Why Join? • Fast-growing, reputable CMC brand 📈, • A key role with real influence across compliance and operations, • Supportive, ambitious team culture 🤍, • Manchester city-centre office 🏙️, • Monday–Friday role (no late nights, no weekends) 🙌, • Opportunity to shape processes within a scaling business If you’re an experienced complaints or compliance professional looking to step into a role with real impact, we’d love to hear from you. 📩 Drop me a message / apply now 👇

This is an excellent opportunity to start your analytics career within a large, well‑established financial services organisation that has invested heavily in its data and analytics capability. Data sits at the heart of decision‑making, and the business has a strong track record of developing analysts from graduate level through to senior roles. The team sits within a newly formed Retail Pricing & Analytics function, which is growing and evolving. Once fully staffed, the wider analytics group will be around 20 people, offering strong peer support, mentoring, and long‑term progression. Manchester – Hybrid (2 days in office, moving to 3 by end of year) Salary: £30,000 Where you’ll sit • Part of a Retail Pricing & Analytics function, • Embedded in one of four core Retail teams:, • Risk & regulatory reporting, • Service / operations & complaints, • Claims data & insight, • Performance / trading analytics, • Working closely with senior analysts, managers, and an advanced analytics function (data science–led), • A team with a strong graduate culture — many current senior analysts and managers started as graduates here The role The Graduate Insight Analyst acts as a bridge between the Data function and the wider business. Most of your work will be outside of Power BI. The focus is on understanding business questions, breaking them down logically, preparing and structuring data, and writing code to reach a solution. Power BI is then used to tell the story rather than do all the heavy lifting. What you’ll be doing • Working with business stakeholders to understand reporting and insight needs, • Breaking down ambiguous or complex problems into clear, logical steps, • Manipulating and preparing data using Python (Databricks environment), • Working within existing DevOps code repositories, • Contributing to a trusted “gold layer” of standardised data, • Producing insight that feeds into Power BI dashboards, • Partnering closely with senior analysts and managers for learning and development What they’re looking for Core requirements (critical) • Strong logical reasoning and problem‑solving skills, • Degree in a numerical or analytical subject, such as:, • Maths, • Physics, • Engineering, • Economics, • Similar disciplines, • Some exposure to coding or statistics:, • Python preferred, • R or MATLAB acceptable from degree work, • Ability to explain how you would approach a problem, not just write code Nice to have • Internships, placements, or relevant work experience, • Experience working with multiple datasets, • Examples of academic or commercial problem‑solving What success looks like In the first few months, you’ll be able to: • Take simple business requests and understand the data behind them, • Begin building coding solutions with support from senior team members, • Use Power BI to communicate insight clearly, • Show steady improvement in:, • logical thinking, • coding confidence, • business understanding Training & development • Structured training in Python and Power BI, • On‑the‑job domain learning, • Buddy system within the team, • Access to certifications and learning resources, • Demonstrated, realistic progression paths Location & culture • Manchester‑based role, • Hybrid working:, • Currently 2 days per week in office, • Moving to 3 days by end of year, • No fixed days — flexible, • Young, social office with many graduates and junior analysts, • Many choose to come into the office more than required, • Occasional fully‑expensed travel to a second UK office (roughly quarterly, usually social) Why apply • Strong, recognisable financial services organisation, • Genuine graduate development culture, • Managers who progressed internally, • Analytics role focused on thinking and problem‑solving, not just dashboards, • Collaborative, supportive team environment, • Clear long‑term career opportunities

This Brigg Scientific client are a food manufacturing company in Manchester and they are looking for additional support in their QA Department.\n\nKey duties include:\n\n * Control Food safety processes within the food manufacturing environment\n\n * HACCP Audits across production, packaging and storage.\n\n * Maintain and control Quality paperwork\n\n * Support customer complaints and queries\n\n * Raw materials and finished goods inspection.\n\n * Sensory Panel organisation\n\n * External Audit support\n\nThe roles involves permanent nights, working the 10pm to 6am shift. Salary on offer is between £33,000 and £34,000 pa

JOB DESCRIPTION\n\nOur Planned Investment Delivery teams deliver a cyclical programme of improvements that enhance the quality and safety of our residents’ homes. \n\n We are delighted to be expanding our Planned Investment Resident Liaison Officer team and have a new opportunity for a full‑time, permanent Project Delivery Resident Liaison Officer, covering the Manchester region. \n\n This is a full time, permanent role with your time being split between site visits, office‑based working and some home working. Occasional travel to our Oldham office will be required. \n\n As a Resident Liaison Officer, your primary purpose will be to build strong, positive relationships with residents, ensuring they are consulted on planned investment works that will improve their homes. You will organise and attend resident meetings and drop-in surgeries, clearly communicating the scope, timing and impact of works. \n\n You will work closely with resident groups and colleagues across Guinness to ensure that residents’ views are listened to, concerns are addressed, and all stakeholders are kept informed throughout individual projects and the broader the programme for your region. You will drive high levels of resident satisfaction and identify areas for improvement. \n\n What we are looking for \n\n Our residents are at the heart of everything we do, and we believe that how we deliver services is just as important as what we deliver. You will bring excellent communication and interpersonal skills, strong organisational ability, and a genuine commitment to delivering a high-quality service. \n\n Ideally, you will also have a good understanding of large-scale property improvement programmes and their impact on residents. \n\n Essential skills & experience \n\n Proven experience of delivering proactive, high-quality customer service. \n Strong ability to communicate clearly, influence positively and negotiate effectively with both internal and external stakeholders. \n The ability to work under pressure and manage competing priorities to meet deadlines. \n Experience of dealing effectively with complaints and customer feedback. \n Sound understanding of social housing legislation and tenancy management. \n Experience of working collaboratively with customer groups, panels or external agencies to develop and embed best practice, ideally within a registered social landlord or similar organisation. \n Good working knowledge of Microsoft Office. \n Desirable skills & experience \n\n An understanding of property improvement and investment programmes. \n Experience of supporting residents through planned programmes. \n Essential qualifications \n\n Educated to GCSE Level (or equivalent) \n CIH Level 3 in Housing (desirable) \n To find out more about the key responsibilities and to view the essential and desirable criteria, please review the role profile. \n\n Please apply with a CV and covering letter, detailing how you meet the essential criteria. \n\n Remote interviews are planned for week commencing 11th May 2026. \n\nTGPCVL

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS!\n\nWe're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.\n\nIn every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.\n\nOur Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.\n\nREWARDSAn achievable bonus scheme worth up to 15% of annual salary\n\nAn additional Secret Shopper bonus worth up to £2,000\n\nHigh Performer Awards and Bonuses\n\nLong service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n\n33 Days paid holiday\n\nPaid breaks\n\nFree burgers, fries and shakes while on shift\n\nLife assurance\n\nAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay\n\nOTHER AWESOME PERKSDays out and social events\n\nInvite to the annual Assistant Manager conference\n\nTeam competitions - Fry Cup and Olympics\n\nFive Guys Perks - employee discount program\n\nAccess to wellbeing support and employee assistance programme (EAP)\n\nDevelopment opportunities to grow a career with us!\n\nEnhanced Maternity & Paternity Leave\n\nPension scheme\n\nAS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area\n\nSupporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers\n\nCreating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity\n\nEnsuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way\n\nYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans\n\nHaving full ownership of your P&L, which means you will need to drive sales whilst controlling costs\n\nAlways leading with our values\n\nSpotting potential and developing your team to ensure there is a strong talent pipeline\n\nWHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. \n\nCustomer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. \n\nFinancial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. \n\nLeadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. \n\nOperational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. \n\nFlexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. \n\nINCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.\n\nYour next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.\n\nFive Guys isn't just a job - it can be a career

About The Role\nSite Technicians/Clerk of Works Wanted – Join Our Highways Team!\nHelping shape the future of Manchester’s roads.\nWorking Hours: 35 Hours Per Week\nContract Type: 2 x Full-Time, Permanent\nAdditional Payments: Casual Car Allowance\nClosing Date: 13 May 2026\nClosing time: 11.59pm\nInterview Method: Face to Face\nLegal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.\nUse of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.\nThis role is subject to -\n2 References - where possible we require 3 years' history.\nDriving Licence – The successful candidate should ideally hold a full clean driving licence as you will be required to drive a vehicle adhering to council regulations.\nOR\nCasual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.\nThe Planned Maintenance team are responsible for the design and delivery of MCC’s annual £20m+ planned maintenance programme, covering around 450 sites across the city. From resurfacing and reconstruction to innovative preventative treatments, we keep Manchester moving.\nYou’ll bring deep knowledge of materials, site operations and highway maintenance techniques, ensuring our work is safe, efficient and high-quality.\nWhat You’ll Do\nAs a Site Technician/Clerk of Works, you’ll be the eyes and ears on the ground, responsible for:\nAssessing sites for future programme inclusion\nSupervising contractors daily to uphold safety and quality\nManaging day-to-day site issues as they arise\nInvestigating complaints linked to works\nKeeping accurate site records and reporting progress\nInspecting completed works and identifying any remedial needs\nCollaborating with colleagues, contractors and stakeholders to support smooth programme delivery\nFor an informal discussion, please contact the hiring manager, Graham Price.\nAbout the Candidate\nEssential Skills & Experience\nProven, hands-on experience in Highway Construction and Maintenance.\nAwareness of carriageway & footway resurfacing and preventative treatments (Micro Surfacing / Slurry Seal / Surface Dressing), with enthusiasm to learn more\nUnderstanding of permits, public notices and general highway works processes\nAbility to read or create simple drawings or marked up plans\nFull UK driving licence and ability to travel across the city\nDesirable\nUnderstanding of Greater Manchester network operations (TfGM, UTC)\nONC/HNC in Highway or Civil Engineering (or equivalent).\nRecognised CAD qualification — or a willingness to work towards one.\nYou’ll be a confident communicator who listens, understands and acts. You’ll also bring:\nStrong analytical skills — able to interpret moderately complex information and design drawings\nExcellent organisational ability — managing several tasks and prioritising effectively\nSmart decision-making — logical, calm, and able to escalate when needed\nSolid IT capability — comfortable recording and presenting data through digital tools\nCreative problem-solving skills — always seeking smarter, better solutions\n✅ If you’re passionate about delivering high-quality highways work\n✅ If you thrive outdoors, on site, and in a fast-paced environment\n✅ And if you want to help keep Manchester’s roads safe and reliable…\nWe want to hear from you. Apply today!\nAbout Us\nWe’re the local council for one of the UK’s most vibrant and diverse cities.\nWorking for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.\nOur Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:\nWe take time to listen and understand\nWe work together and trust each other\nWe show that we value our differences and treat each other fairly\nWe ‘own it’ and we’re not afraid to try new things\nWe’re proud and passionate about Manchester\nBenefits we offer\nGenerous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.\nA buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.\nEnhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.\nBrilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.\nLearn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.\nA Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.\nUp to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.\nCreating an Inclusive Team at Manchester City Council\nAt Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.\nSupport During the Process\nInterview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.\nAccessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.\nGuaranteed Assessment Scheme\nWe guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:\nMembers of the Armed Forces members or veterans\nCurrent or former care leavers\nHave a disability or long-term condition\nWhen You Join Us\nWe’re a Disability Confident Employer, offering:\nA workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.\nDisabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.\nA strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.\nWhat we will need from you if you're successful\nIn accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.\nPre-Employment Checks\nIf you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.\nThese checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.\nOther relevant information\nWe want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.\nFor more information about the role, please ensure that you read the role profile attached.\nUse of Artificial Intelligence (AI)\nArtificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.\nCalculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.\nPrivacy Notice

We have an exciting opportunity for an Account Manager to join the team of a specialist cleaning services organisation based in Manchester.\nThis is a proactive customer service and administration based role, working within a small team and managing relationships with large national clients.\nOur client has a great reputation in the industry and is seeking an enthusiastic and flexible all-rounder to work as part of a busy team within a supportive company.\nWhat You’ll Get\n * £33-35K salary\n * Excellent benefits including Medical Health Cash Plan, Company Sick Pay, Enhanced Pension Contribution and Life Assurance Scheme\n * Career progression & professional development\n * Supportive team culture & great work-life balance\nRole & Responsibilities\n * Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email\n * Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations\n * Attend internal and scheduled external meetings and training\n * Works closely with all members of our sales teams both internally and externally\n * Use company CRM to effectively report activity, update data and key information and communicate both internally and externally in a professional manner\n * Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required.\n * Maintain knowledge about the required markets in the defined territory, including awareness of competitor activity and new legislations\n * Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and keep leadership teams updated\n * Work to KPIs and SLAs to ensure optimal customer satisfaction and resolution\n * Liaise with finance to ensure invoices are up to date in a timely manner\nRequirements\n * Skilled in building and leveraging relationships over the phone\n * Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills\n * Minimum of 3 years’ experience in an operational/commercial role in the FM sector\n * Passionate about putting the customer first with a positive and friendly attitude\n * Ability to empathise as well as a directive style when required to reach resolution\n * Ability to converse confidently with external customers\n * Good organisational skills with a detailed and structured approach to work\n * Ability to multi-task and be resilient in a high pressured and fast paced environment\n * Demonstrates the ability to work closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business’s goal

We are seeking an experienced Regional Installation Manager to oversee Domestic & Retail installation operations across the North West. You will manage engineers, coordinate projects, and ensure installations are delivered safely, on time, and to a high standard. Occasional travel to the Leeds head office is required.\n\nKey Responsibilities\n\n * Manage a team of 20–30 engineers and the regional vehicle fleet\n\n * Plan and coordinate installation schedules and service calls\n\n * Handle customer complaints and aftercare issues\n\n * Ensure health & safety compliance and conduct site audits\n\n * Coordinate logistics and deliveries with the factory\n\n * Manage budgets, costs, and operational efficiency\n\n * Assist with recruitment, training, and team development\n\nIdeal Candidate\n\n * Experience in installation management or similar roles (telecom, alarm systems, garage doors, kitchen/bathroom fitting, construction)\n\n * Strong people management and leadership skills\n\n * Outgoing, organised, and customer-focused\n\n * Basic IT skills (Microsoft Office)\n\n * Willingness to learn and manage multiple priorities\n\nAdditional Information\n\n * Home-based with travel across the North West\n\n * Occasional travel to Leeds Head Office\n\n * Company car allowance\n\nIf you are currently an Installation Manager, Senior Installer, or Lead Engineer, or have hands-on trade experience and want to step into a management role, we’d love to hear from you.\n\nApply: Click ‘Apply’ or contact Dana at Chase Taylor Recruitment, quoting reference MM6526

We are currently working with a prestigious UK Cleaning and Facilities Management provider to recruit an Account Manager to be based out of the offices in Manchester city centre\n\nThe Key Account Manager will be the overall contact for representatives of assigned customers and manage their account on a day-to day basis. The role will liaise directly with internal teams to ensure the timely and successful delivery of solutions according to customer needs.\n\nThe postholder is expected to work closely with the Help Desk, assigned Account Manager, and Operational Team on growth and retention strategies by providing complete and appropriate solutions for every aspect including customer satisfaction, boost top-line revenue growth, customer acquisition and profitability.\n\nMain responsibilities will include:\n\n * Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations\n\n * Attend internal meetings and training fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude in the office and on calls to ensure the high standards required by SafeGroup for customer service\n\n * Works closely with all members of our sales teams both internally and externally including Leadership Teams, Operations, Finance, SHEQ, Help Desk and other team members to enhance the service offering available to their portfolio of customers\n\n * Use Jobwatch to effectively report activity, update our data and key information and communicate both internally and externally in a professional manner.\n\n * Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required.\n\nCandidate requirements:\n\n• Good industry knowledge in the Cleaning and Waste sectors.\n\n• Minimum of 3 years’ experience in an operational role in the service/FM sector.\n\n• Previous cleaning and/or waste sector experience is desirable.\n\n• Skilled in building and leveraging relationships over the phone.\n\n• Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.\n\n• Passionate about putting the customer first with a positive and friendly attitude.\n\n• Ability to empathise as well as a directive style when required to reach resolution.\n\n• Ability to converse confidently with external customers\n\n• Good telephone manner and experience of dealing with customer queries, demands and complaints under pressure and in all circumstances.\n\n• Demonstrates the ability to work in a matrix environment working closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business’s goals

The Customer Service Advisor will provide exceptional support to customers within the leisure, travel, and tourism industry, ensuring their needs are met efficiently and professionally. This temporary role requires strong problem-solving skills and a customer-focused approach.\n\nClient Details\n\nThe company is a medium-sized organisation operating in the leisure, travel, and tourism sector, known for its commitment to delivering high-quality services to its clients. With a focus on customer satisfaction, the company values professionalism and operational excellence.\n\nDescription\n\nAssist customers with queries and provide accurate information about services and offerings.\nHandle bookings, cancellations, and amendments with precision and care.\nResolve customer complaints in a timely and professional manner.\nMaintain accurate records of customer interactions and transactions.\nCollaborate with team members to ensure seamless service delivery.\nProvide recommendations to enhance customer satisfaction and loyalty.\nKeep updated with company policies, products, and promotions.\nSupport other customer service functions as required.Profile\n\nA successful Customer Service Advisor should have:\n\nProven experience in a customer-facing role, ideally within a call handling role.\nStrong communication and interpersonal skills.\nAbility to manage multiple tasks in a fast-paced environment.\nAttention to detail and a problem-solving mindset.\nProficiency in basic computer applications and booking systems.\nA proactive and adaptable approach to work.Please note this role will be fully office based in Manchester. \n\nJob Offer\n\nCompetitive hourly pay.\nOpportunity to work in the exciting leisure, travel, and tourism industry.\nSupportive and professional work environment.\nPotential for skill development and career progression.If you are passionate about delivering excellent customer service and are excited about working in a dynamic industry, apply today to join a team that values quality and excellence

BURGERS & FRIES AND INCREDIBLE CAREERS!\n\nWe're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.\n\nIn every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.\n\nOur Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.\n\nREWARDSAn achievable bonus scheme worth up to 10% of annual salary\n\nAn additional Secret Shopper bonus worth up to £2,000\n\nLong service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n\n28 Days paid holiday \n\nPaid breaks\n\nFree burgers, fries and shakes while on shift\n\nLife assurance\n\nAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.\n\nOTHER AWESOME PERKSDays out and social events\n\nTeam competitions - Fry Cup and Olympics\n\nFive Guys Perks - employee discount program\n\nAccess to wellbeing support and employee assistance programme (EAP)\n\nDevelopment opportunities to grow a career with us!\n\nEnhanced Maternity & Paternity Leave\n\nPension scheme\n\nAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area\n\nSupporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers\n\nCreating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity\n\nEnsuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way\n\nYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift management\n\nWHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high\n\nCustomer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews\n\nFinancial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush\n\nLeadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service\n\nOperational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line\n\nFlexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays\n\n INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us\n\nYour next step would be an Assistant Manager\n\nFive Guys isn't just a job - it can be a career

We are seeking an experienced Repairs Manager to lead our clients responsive repairs and maintenance service. You will be responsible for ensuring that all repairs are delivered efficiently, cost effectively, and to a high standard, with a strong focus on customer satisfaction.\n\nClient Details\n\nOur client is a forward thinking housing provider committed to delivering safe, high quality homes and responsive repairs to our residents. They pride themselves on maintaining strong communities and ensuring our properties are well managed, compliant, and fit for purpose.\n\nDescription\n\nManage day to day delivery of responsive repairs (not internal DLO, work done by contractors)\nLead and support a team of contractors and administrative staff\nMonitor performance against KPIs, ensuring targets for quality, cost, and timeliness are met\nOversee contractor performance, procurement, and contract management\nEnsure compliance with health & safety regulations and housing standards\nHandle complex or escalated repair issues and complaints\nWork collaboratively with internal teams and external partners to improve service delivery\nManage budgets and ensure value for money across all repairs activities \n\nProfile\n\nProven experience in a repairs or maintenance management role within housing or property services\nStrong leadership and people management skills\nGood understanding of housing regulations, compliance, and health & safety requirements\nExcellent organisational and problem-solving abilities\nStrong communication skills with a customer-focused approach\nExperience managing budgets and contractors \n\nJob Offer\n\nSalary of £44k-£48k\nPension contribution\nHealthcare benefits\n30 days annual leave\nAnnual pay increase of circa 3-4%\nHybrid working (2 days per week in office)

BURGERS & FRIES AND INCREDIBLE CAREERS!\n\nWe're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.\n\nIn every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.\n\nOur Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.\n\nREWARDSAn achievable bonus scheme worth up to 10% of annual salary\n\nAn additional Secret Shopper bonus worth up to £2,000\n\nLong service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n\n28 Days paid holiday \n\nPaid breaks\n\nFree burgers, fries and shakes while on shift\n\nLife assurance\n\nAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.\n\nOTHER AWESOME PERKSDays out and social events\n\nTeam competitions - Fry Cup and Olympics\n\nFive Guys Perks - employee discount program\n\nAccess to wellbeing support and employee assistance programme (EAP)\n\nDevelopment opportunities to grow a career with us!\n\nEnhanced Maternity & Paternity Leave\n\nPension scheme\n\nAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area\n\nSupporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers\n\nCreating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity\n\nEnsuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way\n\nYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift management\n\nWHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high\n\nCustomer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews\n\nFinancial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush\n\nLeadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service\n\nOperational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line\n\nFlexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays\n\n INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us\n\nYour next step would be an Assistant Manager\n\nFive Guys isn't just a job - it can be a career

BURGERS & FRIES AND INCREDIBLE CAREERS!\n\nWe're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.\n\nIn every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.\n\nOur Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.\n\nREWARDSAn achievable bonus scheme worth up to 10% of annual salary\n\nAn additional Secret Shopper bonus worth up to £2,000\n\nLong service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n\n28 Days paid holiday \n\nPaid breaks\n\nFree burgers, fries and shakes while on shift\n\nLife assurance\n\nAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.\n\nOTHER AWESOME PERKSDays out and social events\n\nTeam competitions - Fry Cup and Olympics\n\nFive Guys Perks - employee discount program\n\nAccess to wellbeing support and employee assistance programme (EAP)\n\nDevelopment opportunities to grow a career with us!\n\nEnhanced Maternity & Paternity Leave\n\nPension scheme\n\nAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area\n\nSupporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers\n\nCreating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity\n\nEnsuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way\n\nYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift management\n\nWHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high\n\nCustomer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews\n\nFinancial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush\n\nLeadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service\n\nOperational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line\n\nFlexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays\n\n INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us\n\nYour next step would be an Assistant Manager\n\nFive Guys isn't just a job - it can be a career

Resident Liaison Officer (RLO)\n\nTemp to Perm\nManchester (North Manchester & surrounding areas)\n£29,000 - £31,000 | Monday-Friday | 8:00am-4:30pm\nStart: Immediate/Notice period\n\nAre you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works.\n\nThe Role\n \nYou'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme.\n\nKey Responsibilities\n \n* Liaise with residents, Scheme Managers and the client to keep everyone informed\n* Support the delivery of social value / community engagement events\n* Collate customer satisfaction surveys and feedback\n* Monitor, log and help resolve resident complaints in a professional manner\n* Work closely with the Site/Project Manager to maintain a strong communication bridge\n* Support conflict resolution and de-escalate concerns on site where needed\n\nWhat We're Looking For\n \n* Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction)\n* Strong customer service and communication skills\n* Confident handling sensitive conversations and complaints\n* Organised, proactive and able to manage multiple stakeholders\n\nInterested?\nSend your CV over or call Jess on (phone number removed) for a quick chat.\n\nKey words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

BURGERS & FRIES AND INCREDIBLE CAREERS!\n\nWe're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.\n\nIn every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.\n\nOur Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.\n\nREWARDSAn achievable bonus scheme worth up to 10% of annual salary\n\nAn additional Secret Shopper bonus worth up to £2,000\n\nLong service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n\n28 Days paid holiday \n\nPaid breaks\n\nFree burgers, fries and shakes while on shift\n\nLife assurance\n\nAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.\n\nOTHER AWESOME PERKSDays out and social events\n\nTeam competitions - Fry Cup and Olympics\n\nFive Guys Perks - employee discount program\n\nAccess to wellbeing support and employee assistance programme (EAP)\n\nDevelopment opportunities to grow a career with us!\n\nEnhanced Maternity & Paternity Leave\n\nPension scheme\n\nAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area\n\nSupporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers\n\nCreating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity\n\nEnsuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way\n\nYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift management\n\nWHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high\n\nCustomer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews\n\nFinancial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush\n\nLeadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service\n\nOperational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line\n\nFlexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays\n\n INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us\n\nYour next step would be an Assistant Manager\n\nFive Guys isn't just a job - it can be a career

Operations Manager - Responsive Repairs\n\nLocation: Manchester\n\nSalary: £61,518\n\nYou will lead a team of Repairs Service Delivery Managers delivering works on responsive repairs. Working collaboratively across the wider team. You will ensure repairs are delivered safely, on time and within budget. You will be accountable for operational performance, contract management and continuous service improvement, using data and customer insight to drive performance.\n\nWhat you'll be doing\n\nWorking collaboratively with the planning team to schedule works in order to maximise productivity and efficiency.\n\nContractor relationship management, including allocation of works and monitoring the portal\n\nManaging stakeholder relationships with colleagues across the wider team, organisation and externally.\n\nMonitor KPIs such as First Time Fix, Jobs completed in target, customer satisfaction are in line with agreed SLAs\n\nBeing the point of contact for Stage 1 complaints, investigating and feeding back in a timely manner\n\nLeading on Service Excellence Groups and required\n\nManaging your Departments Budget.\n\nProactive resource planning of your team.\n\nWhat we need from you\n\nA commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing\n\nA passion to advocate on behalf of people and communities\n\nA commitment to work in partnership with others for the benefit of Great Places\n\nA commitment to continuous learning and improvement\n\nAbility to work flexibly and when needed outside normal working hours to ensure service continuity\n\nAn ability to work in uncertainty\n\nTo be professional and work with integrity, inclusivity and respect for diversity\n\nAs a line manager you will need to actively support your colleagues with their development and well-being, some experience of this is desirable but not essential as we offer full support to people transitioning into a management role\n\nWhat you will need\n\nHNC/HND in Construction management, Building Surveying, Property Maintenance, or related field desirable\n\nRecognised H&S qualification NEBOSH or IOSH desirable\n\nExperienced in contractor management and procurement frameworks\n\nMembership or working towards membership of a professional body (e.g. RICS, CIOB, CIH)- desirable\n\nGood understanding of Landlord and tenant act 1985 and fitness for human habitation act 2018\n\nAwareness and understanding of the Social Housing (Regulation) Act 2023\n\nAwareness of Pre-Action Protocol for housing condition claims and legal processes\n\nGreat Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check’\n\nSupport towards the delivery of the corporate plan\n\nWhat we give you in return for your hard work and commitment\n\nPension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)\n\nWPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)\n\nWays of Working¦ We offer some hybrid and flexible working\n\nAnnual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays\n\nReward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’\n\nProfessional fees ¦ The business pays the cost of one professional role related membership fee for each colleague\n\nThe Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more\n\nWage Stream ¦ You can access savings opportunities and early access to wages\n\nHealth and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing\n\nAt Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.\n\nClosing date: 24th May 2026\n\nShortlist date: 25th May 2026\n\nInterview date: TBC

Eden Brown are seeking a highly efficient Complaints Officer working for a well known local Housing provider in Manchester\n\nThe role is temporary for approximately 3 months covering sickness\n\nDuties will involve:\n\n- To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development.\n\nDue to nature of this role interested candidates must have social housing experience; which includes a full understanding of the Housing Complaints process\n\nOnly apply if you match the above criteria \n\nEden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

About the Role\nWe are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities.\n\nKey Responsibilities\n\n * Manage a caseload of ASB complaints from initial report through to resolution\n\n * Investigate incidents, gather evidence, and take appropriate enforcement action\n\n * Work in partnership with police, local authorities, and support services\n\n * Prepare legal documentation and attend court where necessary\n\n * Provide support and guidance to victims of anti-social behaviour\n\n * Maintain accurate records and ensure compliance with policies and procedures\n\n * Contribute to prevention strategies and community engagement initiatives\n\nAbout You\n\n * Proven experience in ASB, housing, or community safety role\n\n * Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act)\n\n * Excellent communication and conflict resolution skills\n\n * Ability to manage a varied caseload and prioritise effectively\n\n * Experience working with external agencies and vulnerable individuals\n\n * Confident in preparing case files and attending legal proceedings\n\n * Full UK driving licence (desirable)

Assistant Branch Manager\n\n📍 Manchester (Fully Office-Based)\n 💰 £38,000 per annum\n\nWe are currently recruiting for an experienced Assistant Branch Manager to join a well-established banking organisation in Manchester. This is a key role within the branch, responsible for overseeing daily operations, supporting team performance, and ensuring high standards of customer service, compliance, and operational control.\n\nThe Role\n\nWorking closely with the Area Branch Manager, you will take joint responsibility for the smooth and efficient running of the branch. You will play a hands-on role in managing operations, supervising staff, and ensuring adherence to regulatory and internal procedures.\n\nIn the absence of the Area Branch Manager, you will take full operational responsibility for the branch.\n\nKey Responsibilities\n\nOversee day-to-day branch operations, ensuring operational excellence and efficiency\nAct as Line Manager for Personal Bankers and Cashiers, driving performance and productivity\nSupervise cash operations, including control and authorisation of transactions\nMaintain joint custody of cash, security items, and branch keys, ensuring adherence to control procedures\nEnsure full compliance with AML, KYC, and UK banking regulations\nAuthorise transactions and monitor account activity in line with delegated authority\nOversee account opening/closing processes and maintain accurate documentation\nManage loan administration, including documentation, monitoring, and file maintenance\nSupport the preparation and assessment of credit proposals and lending decisions\nHandle customer queries and complaints, ensuring excellent service standards\nConduct reconciliations of internal and external accounts\nSupport branch audits, controls, and reporting requirements\nEnsure smooth coordination with internal departments including Operations, Compliance, and Head Office\nMaintain high standards of branch presentation, security, and data protection\n\nAbout You\n\nStrong experience in retail banking operations\nGood understanding of AML, KYC, and risk controls within UK banking\nProven ability to manage and lead a small team\nExperience in cash management, account operations, and branch controls\nKnowledge of loan processing and credit documentation\nExcellent organisational skills and attention to detail\nStrong communication skills with a customer-focused approach\nAbility to work independently and take ownership of branch operations\n\nWhat's on Offer\n\nSalary of £38,000 per annum\nOpportunity to step into a key leadership role within branch operations\nExposure to a broad range of banking functions including operations, compliance, and lending\nStable, full-time position based fully onsite in Manchester

ob Title: Risk & Compliance Officer\n\nLocation: North West (Warrington)\n\nSalary: Competitive, dependent on experience\n\nJob Type: Full-time, Permanent\n\nAbout the Firm:\n\nWe are a well-established and forward-thinking law firm with a strong reputation for delivering high-quality legal services. Due to continued growth, we are seeking an experienced Risk & Compliance Officer to join our team and play a key role in maintaining and enhancing our regulatory and compliance framework.\n\nThe Role:\n\nAs a Risk & Compliance Officer, you will support the firm in ensuring adherence to all relevant legal, regulatory, and professional standards. You will work closely with senior management to identify, assess, and mitigate risks while promoting a strong culture of compliance throughout the business.\n\nKey Responsibilities:\n\nMonitoring and ensuring compliance with SRA regulations and other applicable legal frameworks\nAssisting with the development, implementation, and review of internal compliance policies and procedures\nManaging and maintaining the firm's risk register\nConducting file reviews and internal audits\nSupporting AML, KYC, and conflict checking processes\nInvestigating and reporting breaches, incidents, and complaints\nDelivering compliance training to staff across the firm\nActing as a point of contact for compliance-related queries\nRequirements:\n\nProven experience in a Risk & Compliance role within a law firm (essential)\nStrong knowledge of SRA Standards and Regulations\nExperience handling AML, GDPR, and regulatory compliance matters\nExcellent attention to detail and analytical skills\nStrong communication and interpersonal abilities\nAbility to work independently and manage multiple priorities\nDesirable:\n\nPrevious experience supporting COLP/COFA functions\nRelevant compliance or legal qualifications\nWhat We Offer:\n\nCompetitive salary and benefits package\nOpportunities for professional development and career progression\nA supportive and collaborative working environment\nFlexible working options (where applicable)\nHow to Apply:\n\nIf you are an experienced Risk & Compliance professional looking to take the next step in your career within a reputable law firm, we would love to hear from you. Please submit your CV for consideration

The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector.\n\nClient Details\n\nThis is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care.\n\nDescription\n\nManage a portfolio of properties, ensuring compliance with housing policies and regulations.\nOversee tenancy agreements, including renewals, terminations, and resolving any related queries.\nSupport tenants in accessing housing-related services and resources.\nAddress tenant issues and complaints promptly and professionally.\nConduct property inspections to ensure maintenance and safety standards are upheld.\nCollaborate with internal teams and external stakeholders to deliver effective housing solutions.\nMaintain accurate records and prepare reports on tenancy and property management activities.\nEnsure the organisation's values and commitment to the community are reflected in all aspects of service delivery.Profile\n\nA successful Senior Housing Officer should have:\n\nStrong knowledge of housing legislation and property management practices.\nExcellent organisational and problem-solving skills.\nProven experience in tenant relations and resolving disputes.\nAbility to work independently and prioritise tasks effectively.\nStrong written and verbal communication skills.\nProficiency in using relevant IT systems and software.Job Offer\n\nCompetitive hourly rate ranging from £25.00 to £31.00, paid on a temporary basis.\nOpportunity to work in the not-for-profit sector, making a meaningful impact on the community.\nRole located in Manchester, offering convenient access to local amenities and transport links.\nSupportive and inclusive work environment dedicated to excellence in housing services.If you are an experienced Senior Housing Officer looking for your next challenge in Manchester, apply today to contribute to this rewarding role in the not-for-profit sector

Your new company \nAn independent regulator based in Manchester city centre is recruiting for experienced Investigation Officers to join their busy team. \nYour new role \nYou will be making enquires into complaints, obtaining relevant information and evidence to make decisions. Conducting one-to-one discussions with experts and managing caseloads throughout the progression of the investigation.\n\nManage and progress cases and enquiries in accordance with agreed guidelines, policies, and procedures\nCollect, evaluate, and analyse information and evidence, recommending appropriate courses of action.\nDraft clear, concise summaries and recommendations for decision-makers\nLiaise effectively with colleagues and external parties to build strong working relationships\nAccurately record and maintain case information using the in‑house CRM system\nParticipate in regular case review meetings with senior managers\nSupport the supervision, coaching, and development of colleagues where required\nWork collaboratively with colleagues to ensure effective cover arrangements during periods of absence\nConsistently meet performance targets relating to timeliness and quality of work\nWhat you'll need to succeed \n\nAbility to work within established policies and procedures\nStrong confidentiality and data handling skills\nHigh levels of accuracy and attention to detail\nAbility to manage multiple tasks and competing priorities\nExcellent analytical and critical thinking skills\nAbility to evaluate complex information and reach sound conclusions\nExperience managing complex casework and varied caseloads\nAbility to produce clear recommendations under time pressure\nClear, concise and accurate written communication\nProfessional and confident communicator with internal and external contacts\nAbility to work effectively independently and as part of a team\nWillingness to engage openly in collaborative discussions\nConfidence supporting less experienced colleagues\nUnderstanding of the legislative and regulatory environmentWhat you'll get in return \n35 hour working week, Monday to Friday. 9am till 5pm\nHybrid working\nOffices in the heart of Manchester city centre\n£17.29 per hour plus holiday pay\nASAP start\n\nWhat you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)