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Housing Manager Kirklees / Hybrid Permanent 37 hours per week £47,000 Hamilton Woods Associates are currently working with a renowned housing provider in West Yorkshire to recruit to a Housing Manager on a permanent basis. Two days a week will be required in their offices in Kirklees, with three days working from home. The team consists of four generic Housing Officers, and a Lettings and Leasehold Officer. Responsibilities of the Housing Manager includes: Acting as lead on the organisations lettings, leasehold and tenancy management, ensuring tenants receive an excellent level of service Managing and mentoring a team of four Housing Officers and a Lettings and Leasehold Officer Leading on plans for tenancy and estate visits and neighbourhood activities Leading and overseeing marketing, allocation and letting of properties Investigating complaints and providing responses in accordance with policy and procedures. Gaining and utilising customer insight and feedback Contributing to policy development, developing procedures and ensuring best practice Monitoring, measuring and quality checking performance Requirements of the Housing Manager includes: Experience within a similar housing management related role at supervisory or management level Excellent knowledge of tenancy management, and/ or lettings and leasehold management Full UK Driving License and access to own vehicle To be considered for this exciting role, please contact Bethan Hall - Director at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful TPBN1_UKTJ

Help our teams deliver consistent, high quality patient care. Quality and Team Manager - Nursing Affinity Care Salary: £40,000 to £45,000 depending on experience Location: Across eight GP practice sites in Bradford and Shipley Permanent | Full time | Monday to Friday |37.5 Hours a week NHS pension | 25 days' annual leave plus bank holidays, rising with service Can you support a nursing team to perform at its best and turn quality checks into practical improvements? At Affinity Care, you'll combine people management with quality assurance across eight GP practice sites, helping staff deliver consistent, high quality patient care. Reporting to our Operations Manager, you'll bring together staff management, audit and compliance, helping teams work effectively and ensuring that improvements are followed through. This is a nonclinical management role, and nursing registration is not required. Clinical leadership and decisions about nursing practice remain with the Lead Nurse and clinical partners. Premises management and budget management sit with other managers and are outside this role's remit. About the role You'll work closely with the Operations Manager, Lead Nurse, Planned Care Manager, Patient Services Managers and HR. You'll oversee a workforce of around 40 registered nurses, nursing associates and healthcare assistants, with both direct and indirect staff management responsibilities. Your work will help staff understand what is expected, keep training and workforce records current, and turn audit findings into practical improvements. Your responsibilities Quality assurance and compliance Coordinate site assessments against CQC requirements, maintaining supporting evidence and clear action plans. Run an audit programme covering infection prevention and control, vaccine storage and cold chain, cleanliness, clinical processes and emergency equipment. Track audit findings and agreed actions through to completion, checking that improvements have been implemented. Review themes from incidents, complaints and patient feedback, working with clinical colleagues to turn learning into action. Maintain quality risk records, policies and procedures, obtaining appropriate clinical input and approval. Produce clear reports for the Quality and Safety Group. Nursing workforce management Manage induction, probation, objectives, appraisals and staff development. Handle absence, conduct and capability matters with HR support and input from the Lead Nurse where clinical issues are involved. Coordinate nursing capacity, skill mix, rotas and cover across the eight sites. Maintain oversight of registration, revalidation, mandatory training and competency records, working with clinical colleagues where assessment is required. Support nursing recruitment alongside HR and clinical colleagues. Encourage a supportive team culture where staff can raise concerns and contribute ideas for improvement. About you You'll be an organised, approachable manager who can support people while maintaining clear standards and following actions through. You'll need: Experience managing teams across more than one site, including appraisals, absence management and completing performance or capability processes. Experience coordinating an audit or assurance programme, including recording findings, completing actions and reporting outcomes. An understanding of CQC's five key questions and the evidence needed to demonstrate quality in general practice. Confidence working alongside clinicians and recognising when clinical expertise is required. Strong organisational skills, clear report writing and confidence using Excel and data. A degree or equivalent management experience, with a willingness to undertake relevant training. Experience in general practice or wider primary care is desirable. We also welcome relevant experience from other health or care providers where you can demonstrate both people management and quality assurance responsibilities. A management qualification, quality improvement training, CQC assessment experience or familiarity with SystmOne, Practice Index or audit software would be advantageous. What we offer Salary of £40,000 to £45,000 depending on experience. NHS pension scheme. Annual leave starting at 25 days plus eight bank holidays, rising with service to 30 days plus eight bank holidays. A birthday day and wellbeing day after successful probation, both pro rata. Access to Simplyhealth. Paid travel expenses. Monday to Friday working. 37.5 Hours per week Location and travel You'll work in person across Shipley Medical Practice, Westcliffe Medical Centre, Haigh Hall Medical Centre, Willows Medical Centre, Thornton Medical Practice, Denholme Medical Centre, Sunnybank Medical Centre and Cowgill Medical Practice. You must be able to drive and have access to your own transport. Travel expenses will be paid. Occasional flexibility in working hours is required to meet service needs. Evidence of the vaccinations required for the role must also be provided. Apply now If you enjoy supporting staff, improving systems and seeing actions through to completion, we'd like to hear from you. Please apply with your CV and a supporting statement outlining your relevant people management and quality assurance experience. No agencies please. TPBN1_UKTJ

Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management. Van Ameyde operates across more than 30 territories through 46 operating companies, with more than 1500 team members. To complement our adjusting services, we also have our own dedicated building repair network, Quadrassist, and provide specialist loss adjusting services in entertainment, events, and advertising through Spotlite Claims. As Senior TPPD Loss Adjuster you will be at the heart of supporting the delivery of customer focused proactive claims handling to a consistently high standard. Apply working methods to ensure efficient use of time and contribute to an ethos of the Liability team support and achievement. The role provides an invaluable opportunity for development within Liability with support from a professional and capable team. The role is part of the Liability Loss Adjusting team handling a mixed portfolio of major and complex TPPD claims, relating to commercial property, including construction risks. The role requires someone who is well organised, systematic in approach, motivated, receptive to positive change, and able to work to tight deadlines with proven experience of managing claims ideally within Liability/ Injury and TPPD throughout the complete claims cycle. The responsibilities of the Senior TPPD Loss Adjuster include (though are not limited to): • Investigate and manage a portfolio of major and complex TPPD claims, including construction liability risks, • Conducting site visits when necessary, investigating and establishing all 3rd party involvement and collation of any additional claims related evidence and information, • Build rapport and a detailed appreciation of the operations impacting the claim and ensure and understanding of cover with the Insured, Broker, and Insurer., • Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers., • Negotiate an appropriate solution to the claim within the terms of the policy., • Assess and provide a pragmatic view of issues and relevant solutions to major and complex claims, • Prepare reports and provide detail on all aspects of the claim, including policy analysis, quantum (including business interruption if appropriate), recovery and any future actions., • Instruct, monitor and control claim related experts such as: lawyers, forensic scientists, surveyors, damage mitigation and other experts as appropriate, • Establish and agree a communication plan with all interested parties., • Calculate and approve interim payments, when appropriate and prepare interim reports., • Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation., • Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims., • Provide guidance and mentoring support to junior members of the Liability team., • Ensure compliance with regulatory requirements at all times and highlight any contravention to the Compliance Manager., • Uphold Woodgate & Clark Ltd Code of Business Conduct at all times., • You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company., • Proven technical competence and expertise in handling TPPD claims (E), • Detail orientated: Converting analysis into prelim and final report format (E), • Able to apply and demonstrate ‘But If’ principals during evaluation for informed decision making (E), • Ensuring and excellent standard of customer service through the lifecycle of the claim (E), • Proven decision-making skills, including quantum and repudiation (E), • Structured and organised approach, prioritising accordingly and mitigating risk of complaints (E), • Ensuring Client SLA’s and quality standards are met (E), • Competent use of technology (E), • Customer focused, providing quality service to external and internal customers and good workload management skills (E), • Team focused – working with colleagues throughout the business (E), • Compliance – making sure KPI’s and SLA’s are met (E), • Manage and respond to complaints and compliments (E), • Able to deliver against a balanced score card of performance targets (E), • An organised self-starter; able to scope administrative projects and drive initiatives (E)., • Logical and systematic in approach, delivering with accuracy and to specific deadlines (E)., • Sound written and verbal communication skills (E)., • Quick learner (though training will be provided) (E)., • Capable of prioritising competing workloads in busy periods and balance/coordinate a variety of work concurrently (E)., • Proactive approach to problem solving, positive and quality-focused (E)., • Ability to work on own initiative, autonomously, as well as part of a wider team (E)., • An inquiring mind and desire to build capabilities and knowledge (D), • Pragmatic and measured under pressure (D), • Ability to demonstrate a prominent level of accurate diligence (D), • Proactively analyses and resolves complex issues (D), • Able to motivate, inspire and coach others with technical matters, when required (D), • Flexible approach – the job holder will be required to travel throughout the UK on occasions when handling larger complex losses (E)., • Ideally ACII and/or ACILA or LLB/ILEX qualified, or working towards, • Extensive and relevant TPPD adjusting experience, • Excellent customer service, organisational & planning skills, • FCILA and or FCII or other relevant professional qualification #J-18808-Ljbffr

We sort fintech complaints jobs with better pay, shorter commutes and sooner starts in mind.

Experienced Customer Service Manager needed to lead a team in the social housing sector, focusing on onboarding, complaints, compliance, and reporting.

Handles customer complaints in social housing, investigates cases, communicates outcomes to stakeholders, and liaises with various parties including the Housing Ombudsman.

Goldman Sachs is seeking an experienced Complaints Leader to join our Retail Banking and Wealth Management customer support operations. You will oversee complaints handling, provide leadership and coaching to specialists, and act as escalation point for complex inquiries, including fraud cases.

We sort customer complaints handler jobs with better pay, shorter commutes and sooner starts in mind.

Oversee the management and reporting of customer complaints, including Executive Complaints and Financial Ombudsman cases. Act as a senior point of escalation, directly handling complex customer enquiries and complaints, including fraud cases, and ensuring prompt, high-quality resolution within esta

We sort cs complaints jobs with better pay, shorter commutes and sooner starts in mind.

Lendable is seeking a dynamic Complaints Team Leader to manage and develop a high‑performing Complaints Officers team. Lead, coach and collaborate with Operations and Product to translate feedback into meaningful changes, with a culture of innovation and accountability across the complaints functi

Handles customer complaints from start to finish, investigating concerns and making decisions on behalf of the company, with a focus on customer advocacy and problem-solving.

Handles customer complaints in social housing as the first point of contact, investigating issues and communicating outcomes to stakeholders and the Housing Ombudsman.

Seeking a Complaints Team Leader for a social housing repairs and maintenance contractor to manage a busy contact center.

Salary will be pro-rated for less than 37 hours per week.The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food Safety Legislation and the Schools

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

Community Alarm Team Leader (Sessional).Renfrewshire Council’s Community Alarm Service provides an emergency response to over 3000 vulnerable people living at home within Renfrewshire.Main duties include working as part of a team, supporting and directing staff to react promptly to emergency calls

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.Join Us as a Senior Support Worker.The National Autistic Society helps create a wor

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Bay View Senior Residential Support Worker Contract: Full Time, Permanent Hours: 40 hours per week Responsible to: Registered Manager Location: Heysham, Morecambe Salary: £27,750.We are looking for a dynamic and inspirational Senior Residential Childcare Support Worker to join our establishe

Job title Managed Recoveries Team Leader Job type Finance / Credit Control Location Head of Credit Control About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years.These a

Children's Team Leader - Make a Difference Every Day Lead with purpose.Be part of a home where your work truly matters.Company: Bay View Childcare Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Heysham Salary: Base salary of £28,915.If you

Consumables Commercial Manager.JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years.These assets and services are crucial in supporting customer.

Subject to successful contract award.Lead high-performing teams that help people build brighter futures through meaningful work.Are you an inspiring and inclusive leader with experience of delivering high-quality employment or health-related services? Can you motivate teams, build strong partnership

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition und.

We are recruiting 6 Manufacturing Team Leaders to join our production team at Teconnex in Keighley be part of a global manufacturing business, employee owned organisation We have opportunities available across our AM and PM shifts : AM Shift Monday to Thursday: 05:30 – 14:00 Friday: 05:30 –

LRL are currently recruiting for TEAM LEADERS / DEPUTY MANAGERS across the YORKSHIRE to work on a Permanent basis for a leading Healthcare Company.Job Purpose To provide operational leadership to a staff team delivering high-acuity support to individuals with complex behavioural needs within 3:1

Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

Residential Childcare Support Worker (Sessional/Casual) Company : Bay View Contract: Casual Location: Heysham, Morecambe Salary: £12.We're seeking a flexible Residential Childcare Support Worker to join our Bay View team on a casual basis , covering shifts as needed.You'll work in one of our fa

We are looking for a calm, resourceful and enthusiastic Senior Support Worker to join our friendly team to make a difference to the lives of people living in a service provision in Shipley, Bradford.You will provide person-centred care and support to individuals with mental health and autism needs,

Bank Support Worker Salary: £12.Working Hours: 40 per week £26,499.Service: National Neurological Services - Morecombe We are currently recruiting for Bank Support Worker to join our team at National Neurological Services - Morecambe.We are currently recruiting for Bank Support Worker to join our

Be part of making lives better as a Support Worker at Ormesby House in West Hill, Oxted, Surrey, and experience what delivering great healthcare should feel like.Use your knowledge, experience, and caring nature to make a positive difference to the lives of people with Mental Health conditions.Y

To manage stock integrity: the receipt, storage, retrieval, and timely preparation and loading of goods for shipment.To organise and allocate the warehouse teams duties daily, to maintain high levels of motivation within the team to ensure that good teamwork leads to excellent customer service.Ensur

Senior Housing Support Officer £34,000 Permanent 37 hrs pw Heckmondwike Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years.T

Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) -Experience handling regulated complaints (FCA) Experience (what you have done) Experience managing a team in a customer service/complaints environment. Escalate risks, complaint

Production Team Leaders required for our manufacturing plant located in Keighley We employ over 400 on our site, production of products made from stainless steel and aluminium.AM & PM Shifts Join a global, employee-owned manufacturing business where leading people is central to the role.We're

Fabrication Team Leader (Manufacturing / Early Friday Finish) £40,000 - £42,640 + £45,838 after probation + Training + Progression + Company Benefits + Company Bonus Heckmondwike Are you a Fabrication Team Leader or similar looking to join an established manufacturer, where you can lead a skill

Proven evidence of change management skillsA proven ability to manage complaints at a local level and, recognise when a patient's experience is less than optimal and taking action to mitigate a complaint. Proven evidence of change management skillsA proven ability to manage complaints at a local lev

Lead the Way as a Children's Residential Team Leader.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Ready to take the next step in your career?.At Wilderness Way, leadership is about more than managing shifts.It's about creating an environment

Job IntroductionThis will include morning and evening shifts, and some weekend working.Work Location: Eden Gardens/Wagtail Close Extra Care Setting, Bradford 6.We are unable to offer sponsorships for this role.There are 33 properties within Eden Gardens/Wagtail Close where individuals who require