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A health and care regulatory body are seeking a Lawyer to join their Legal Business Support team on a seven-month contract. \n You will join a team that provides advice on contentious and non-contentious legal issues that affect the organisation as an Arm’s Length Body of Government and as an employer, including commercial contracts and procurement, risk, governance, data protection, equality and employment laws. You will also support with projects, policy developments and corporate complaints. \n To be considered, you will have appropriate qualifications and experience as a Solicitor, Barrister or Fellow of the Chartered Institute of Legal Executives, or equivalent. You will have knowledge and experience of at least one area of law out of data protection, commercial contracts or employment law, preferably in a public sector or regulatory context. \n On offer is a seven-month fixed term contract and a salary of £49,358 (FTE). The office is based in Sheffield but offers predominantly remote working with occasional travel to the office (about once a month). \n \n Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. \n At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. \n If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: 30 days paid annual leave (pro‑rata), rising with length of service Pension scheme Perkbox retail and online discounts Employee Assistance Programme (24/7 support line) No commute and reduced environmental impact Real‑time support while working remotely Flexible working patterns to support work‑life Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms • Provide accurate information, resolve queries and deliver high‑quality customer service • Navigate multiple online systems to update customer records and manage cases • Follow all call handling, data protection and quality assurance guidelines • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions • Escalate issues appropriately and follow required processes for complaints or safeguarding • Work autonomously in a remote setting, maintaining productivity and service levels • Attend mandatory training, coaching and performance feedback sessions • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Foster Care Associates (The FCA)Role: Senior / Supervising Social WorkerBasic Salary: £31,151.65 - £36,323.65 per annum, dependent upon experienceLocation: Hybrid / Office Based - SheffieldCovering Area: Sheffield, Rotherham & Barnsley areasBenefitsCompany Car or £2,000 Car Allowance30 days' annual leave, rising to 35 days with length of serviceBank HolidaysLife AssuranceCompany PensionOn-site Free ParkingEmployee Discount Scheme & Medical Cash PlanThis is an amazing opportunity to join Foster Care Associates. We are seeking a highly motivated and enthusiastic Full Time Senior / Supervising Social Worker to join our inspirational and friendly team to develop and promote the fostering services in the Yorks & Lincs area. The team and regional office are based on the outskirts of Sheffield, and we support a hybrid model of working with some flexibility to work from home. There is an expectation that staff travel to the regional office in Sheffield on occasion and that Foster Parents and children are visited within their home.About UsSet up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community, one of the UK's largest children's services providers.The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked-after children. Our first office was in the Worcestershire countryside, and that's still where our head office is today.We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same: 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential.Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and Foster Parent, every single minute of the day.Duties Will IncludeSupport Foster Parents and their families to achieve outstanding outcomes for all children and young people in foster careSupervise, support and monitor the continued suitability and competence of Foster Parents, ensuring they provide a safe, healthy, nurturing and learning environment for children and young peopleEnsure that Foster Parents fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and proceduresProvide and record regular supervision to allocated Foster Parents in line with FCA's Operational StandardsWork in partnership in a team parenting approach to help identify any needs within the foster family, e.g. respite, activities, therapy and holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks definedEnsure each child and Foster Parent's records are fully compliant in respect of all key documentationAttend meetings and/or provide reports for commissioning teams to address individual packages of carePromote participation of children and young people in the development of the agency and in accessing resources and opportunities in their local communityDeliver training to Foster ParentsParticipate in an out-of-hours support service on a rota basisUndertake occasional initial home visits and Form F assessmentsYou Must HaveA Social Work qualificationProfessional registration with Social Work England or equivalentProven ability to produce a high standard of report writingA comprehensive working knowledge of relevant legislation and child safeguarding proceduresThe willingness and ability to travel extensively across the Yorkshire areaConfidence with transporting children and young people in sometimes stressful or difficult situationsA full driving licenceContactIf you would like an informal discussion about this role, please contact Nicole Higgins, Fostering Service Manager, on 07977 481562.We would love to hear from you and welcome you to our amazing, friendly team. To be considered, please apply and we will be in touch.No agencies please.Foster Care Associates is an equal opportunities employer and has been awarded Disability Confident Employer status by Jobcentre Plus.The successful applicant will be subject to a DBS check at enhanced level if successful for the position.TPBN1_UKTJ

Job Title: Vehicle Administrator Salary: £26,000 - £28,000 Location: Sheffield Our client is on the lookout for a Vehicle Administrator who thrives in a dynamic environment and has a passion for customer service. If you have strong organisational skills, an eye for detail, and love working with people, we want to hear from you! Job Overview: As a Vehicle Administrator, you will play a pivotal role in ensuring a smooth end-of-lease process for our client's customers. You'll be the friendly voice that guides clients through their vehicle returns, handling everything from collections to contract terminations. Key Responsibilities: Arrange end-of-lease collections and coordinate with customers directly to ensure a seamless return process. Maintain accurate vehicle locations using daily reports and updates. Respond promptly to customer inquiries regarding extensions, early terminations, and purchase options. Collaborate with the Maintenance Team for efficient handling of non-running vehicle collections. Process damage letters and invoices, ensuring clarity and professionalism in communication. Address and resolve customer concerns or complaints with a positive attitude and professionalism. Conduct daily reporting checks to ensure all processes are on track.Key Skills: Previous experience in the automotive industry is preferred. Exceptional communication and interpersonal skills Strong relationship-building skills to foster trust and rapport with customers. Excellent time management and planning abilities to keep everything running smoothly. Proficient in Microsoft Office Suite Ability to work independently as well as part of a collaborative team. Results-driven with a customer-centric approach that prioritises client satisfaction.This is a fantastic opportunity to join a people focussed organisation where you will be part of a supportive team that values your input and encourages growth. If you are ready to take the next step in your career and be a part of an enthusiastic team, apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Quality Assurance Lead Office based - Sheffield Salary: £37,000 - £40,000 Are you passionate about driving quality, compliance and continuous improvement? We are looking for an experienced Quality Assurance Lead to provide independent oversight of service quality, governance and regulatory compliance across a growing organisation. This is a pivotal role offering the opportunity to influence standards, identify areas for improvement and provide assurance directly to senior leadership. Working autonomously from operational teams, you will carry out audits, inspections and reviews, using data and stakeholder feedback to assess performance, identify risks and support ongoing service excellence. Key Responsibilities Quality & Compliance Deliver planned and ad-hoc quality audits across services. Carry out thematic reviews, inspections and compliance assessments. Review service documentation, risk assessments, safeguarding records and incident reports to ensure quality and best practice standards are maintained. Evaluate services against relevant regulatory and industry frameworks. Monitor compliance with policies, procedures and legislative requirements. Track quality improvement initiatives and assess their effectiveness. Provide objective recommendations to drive service enhancement. Audit & Governance Develop and maintain an annual quality assurance programme. Undertake announced and unannounced audits across departments and service locations. Conduct observational reviews, compliance checks and in-depth investigations where required. Verify evidence and monitor progress against action plans. Escalate significant risks, concerns and recurring compliance issues to senior leadership. Data & Insight Analyse information from multiple sources, including: Audit findings Performance data and KPIs Complaints, compliments and feedback Incidents and safeguarding concerns External inspections Training compliance records Stakeholder feedback Identify trends, risks and opportunities for improvement. Produce detailed reports and quality dashboards to support strategic decision-making. Ensure lessons learnt from incidents and complaints are embedded into practice. About You Essential Experience At least 5 years' experience within supported housing, social care, health and social care regulation, or a similar quality-focused environment. Demonstrable experience conducting audits, inspections or governance reviews. Strong understanding of safeguarding principles and relevant legislation. Experience producing reports, analysing data and presenting findings to senior stakeholders. Desirable Experience Knowledge of supported housing, mental health, learning disabilities or homelessness services. Understanding of regulatory frameworks and quality standards. Experience using quality improvement methodologies such as Root Cause Analysis or ISO standards. Familiarity with social housing standards and local authority commissioning environments. Personal Attributes Highly objective with strong attention to detail. Able to challenge practice constructively and professionally. Confident working independently and managing competing priorities. Committed to continuous improvement and high-quality service delivery. Strong interpersonal skills with the ability to engage sensitively with vulnerable individuals and a wide range of stakeholders. What's on Offer? A varied and influential role with real organisational impact. Opportunity to shape quality standards and continuous improvement initiatives. Independent position with direct exposure to senior leadership. Competitive salary and benefits package. If you are an experienced quality, compliance or governance professional looking to make a meaningful difference, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) andbonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What’s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package

A health and care regulatory body are seeking a Lawyer to join their Legal Business Support team on a seven-month contract. You will join a team that provides advice on contentious and non-contentious legal issues that affect the organisation as an Arm’s Length Body of Government and as an employer, including commercial contracts and procurement, risk, governance, data protection, equality and employment laws. You will also support with projects, policy developments and corporate complaints. To be considered, you will have appropriate qualifications and experience as a Solicitor, Barrister or Fellow of the Chartered Institute of Legal Executives, or equivalent. You will have knowledge and experience of at least one area of law out of data protection, commercial contracts or employment law, preferably in a public sector or regulatory context. On offer is a seven-month fixed term contract and a salary of £49,358 (FTE). The office is based in Sheffield but offers predominantly remote working with occasional travel to the office (about once a month). Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Lead effective consultation and communication with customers, Elected Members, staff and stakeholders throughout the project lifecycle, responding constructively to feedback and complaints to foster continuous improvement.

Assistant Manager - Sheffield About Us Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions we've got every occasion covered. Could you be what were looking for? As our business continues to expand andbring the full throttle best night out in one place experience. Were now looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this huge venue to its full potential. The Role As Assistant Manager, youll have to support with the responsibility for the performance, culture, and success of the site. Youll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams. Key Responsibilities: Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests Managing shifts covering the entire venue Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members To be a success with Lane7, youll: Have got management experience in the leisure, hospitality, or F&B sector? Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity. Be an Assistant Manager who canInspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door Be a great communicator Have a positive, can-do and problem-solving attitude no matter the task that faces you. Have the ability to create a sense of fun, For you the guests and the team What Well Offer Salary - £31,000 Per Annum 28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service) Company pension contribution Free bowling and activities for you and up to 3 others when you arent working (off-peak time) 25% off food and drink Get involved with different social activities throughout the year through our team social calendar Annual team awards party Cycle2Work scheme partnered with Halfords Refer a friend scheme Fancy being part of it all? Apply Now TPBN1_UKCT

Registered Manager – Supported Living Location: Birmingham Salary: Up to £50,000 per annum, dependent on experience Contract: Full-time, permanent Service: 32-bed supported-living service The Brookes Recruitment Group is recruiting an experienced Registered Manager to oversee a large supported-living service in Birmingham. The service supports adults with learning disabilities, mental-health conditions and complex needs, helping individuals develop independence, stability and meaning. This is an excellent opportunity for an experienced care manager to take responsibility for the operational leadership, quality and continued development of an established service. The role As Registered Manager, you will be responsible for the safe, effective and person-centred delivery of the service. Your responsibilities will include: • Providing strong operational leadership across the service, • Maintaining high standards of care, support and safeguarding, • Leading, developing and supporting the staff team, • Managing recruitment, induction, supervision and performance, • Ensuring staffing levels and rotas meet the needs of the service, • Overseeing care plans, risk assessments and support documentation, • Maintaining compliance with CQC regulations and internal policies, • Preparing for inspections, audits and quality reviews, • Managing incidents, complaints and safeguarding concerns appropriately, • Working closely with families, commissioners and healthcare professionals, • Monitoring budgets, resources and service performance, • Promoting independence, choice, dignity and positive outcomes, • Driving continuous improvement and maintaining a positive culture About you Applicants should have: • Current or recent Registered Manager experience within adult social care, • Experience managing supported-living, learning-disability, mental-health or complex-needs services, • Strong knowledge of CQC regulations and quality standards, • Experience leading and developing a multidisciplinary staff team, • A good understanding of safeguarding, risk management and person-centred support, • Strong organisational, communication and decision-making skills, • The ability to manage competing operational priorities, • A relevant health and social care management qualification, ideally Level 5 or equivalent, • The ability to demonstrate positive outcomes for the people supported Candidates currently working as an experienced Deputy Manager, Service Manager or Operations Manager may also be considered where they can demonstrate the leadership experience required to step into registration. What is available? • Salary of up to £50,000, dependent on experience, • Full-time, permanent employment, • Responsibility for an established 32-bed supported-living service, • The opportunity to shape service quality and operational performance, • A senior leadership role supporting adults with complex needs Apply today and you will be contacted in due course

Café Area Manager Location: Across all Rotherham Hospice Cafe Sites Salary: £31,207 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service Additionally, we offer wider support to patients and their families through: • Complementary therapies & hairdressing Counselling and Bereavement Support for adults, children and teenagers Day services with individual and group sessions Family memory events Occupation therapy and physiotherapy * Social work Spiritual care Tailored experiences for patients and loved ones Key Responsibilities Operational Leadership • Provide day-to-day operational oversight across all three café sites. Ensure consistently high standards of food quality, food safety, customer service, presentation, cleanliness and café environment. Lead by example, maintaining a visible and supportive presence across all locations. Develop and embed consistent ways of working to support high standards across the café estate. Monitor standards and performance, identifying opportunities for continuous improvement. Team Support and Development • Support, coach and nurture café teams to achieve high levels of performance and customer satisfaction. Foster a positive, inclusive and supportive team culture across all sites. Identify training and development needs and support ongoing learning. Provide operational support during periods of absence, peak trading or recruitment challenges. Promote teamwork, accountability and pride in delivering excellent service. Customer Experience and Presentation • Champion exceptional customer care and ensure every customer receives a warm, professional welcome. Maintain high standards of presentation across food displays, counters, seating areas and wider café environments. Respond promptly and professionally to customer feedback and complaints. * Continuously identify ways to improve the customer journey and overall café experience. Food Hygiene, Health and Safety • Ensure compliance with food hygiene, health and safety, environmental health and relevant operational requirements. Complete and support regular checks, audits and inspections across all sites. Maintain accurate records relating to food safety, cleaning, compliance and operational standards. * Ensure café teams understand and follow relevant policies, procedures and safe ways of working. Rotas, Cover and Resource Planning • Prepare and manage staff rotas across all three locations to ensure appropriate staffing levels. Coordinate cover arrangements during holidays, sickness and other absences. Work flexibly across all sites to support operational resilience and safe service delivery. * Support recruitment, onboarding and induction of new team members where required. Stock, Ordering and Supplies • Oversee food and beverage ordering across the café estate. Maintain effective stock control to minimise waste and ensure product availability. Support consistent menu delivery and food quality across all sites. * Build positive supplier relationships and monitor quality, value for money and reliability. Benefits • Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day's leave in every 5th year. A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes' walk from the Hospice. Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building. Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service. Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager. Competitive Pay Enhancements. Join our team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays. To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.

£29,000 per annum + Minimum £500 per month bonus Monday to Friday | 8:30am - 5:00pm | Office Based IMH Recruitment are delighted to be recruiting for a Sales Executive on behalf of our well-established client based in Rotherham. This is an excellent opportunity for an experienced B2B Sales Executive to join a growing business where you can make a real impact, develop long-term client relationships and earn a guaranteed minimum monthly bonus of £500. Key Responsibilities • Develop sales with both existing and new customers., • Build and maintain strong customer relationships., • Manage and update the customer database., • Prepare and follow up customer quotations., • Process customer orders accurately and resolve any discrepancies., • Respond professionally to customer enquiries and complaints., • Promote new products and services to customers., • Work closely with colleagues across the business to support sales growth., • Attend trade shows, exhibitions and marketing events when required., • Keep customer records and notes up to date following all interactions. What We're Looking For • Minimum 2 years' B2B sales experience (essential)., • A proven track record of achieving or exceeding sales targets., • Excellent communication and relationship-building skills., • Strong organisational and time management abilities., • A confident, driven and determined attitude., • Resilience and the ability to overcome objections., • A team player who thrives in a collaborative environment. Salary & Benefits • £29,000 per annum., • Minimum bonus of £500 per month, with the opportunity to earn more., • Monday to Friday, 8:30am – 5:00pm., • Office-based role., • Opportunity to join a reputable and growing company. If you're an ambitious sales professional looking for your next opportunity, we'd love to hear from you. Apply today with your up-to-date CV or contact IMH Recruitment on (phone number removed) for more information

Complaints Manager Salary: £40,000 - £45,000 depending on experience Location: Sheffield, hybrid with 2 days from home after probation We are looking for an experienced Complaints Manager to take ownership of the complaints function within a regulated financial services environment. This is a key role responsible for ensuring customers receive fair and appropriate outcomes, while identifying trends, managing risk and driving improvements across the wider business. The successful candidate will: Take overall responsibility for the effective management of customer complaints, ensuring they are handled fairly, accurately and within required timescales. Manage complex, high-risk and vulnerable customer cases where appropriate. Ensure complaint responses and outcomes meet regulatory and internal requirements. Maintain and improve complaints processes, procedures and working practices. Ensure Consumer Duty principles are embedded throughout the complaints journey. Monitor complaint volumes, trends, root causes, resolution times and redress through effective MI and reporting. Provide regular analysis and recommendations to senior stakeholders. Identify recurring issues and work with relevant teams to implement corrective actions. Drive improvements to processes, systems and customer journeys to reduce repeat complaints. Oversee complaint-related redress and compensation, ensuring decisions are fair, consistent and appropriately documented. Lead, coach and develop the complaints team, supporting performance, capability and training. Build strong working relationships with teams across Compliance, Risk, Operations, Product and Finance. Represent the complaints function in relevant meetings and governance forums. Support regulatory reviews, information requests and other compliance activity where required. What we're looking for Significant experience managing complaints within an FCA-regulated financial services environment. Strong knowledge of FCA DISP, Consumer Duty and complaints regulation. Previous experience managing or leading a complaints team. Strong understanding of fair customer outcomes and complaint governance. Excellent analytical skills and experience using MI to identify trends and drive improvements. Strong judgement and decision-making ability. Excellent communication and stakeholder management skills. A proactive approach to identifying risks and improving processes. Experience of supporting regulatory reviews or audits, complaints transformation or wider change projects would be advantageous, as would knowledge of SM&CR. The successful candidate will be customer-focused, commercially aware and comfortable operating within a regulated environment, with the ability to balance customer outcomes, regulatory requirements and wider business priorities. If this sounds like your next opportunity, we’d love to hear from you — apply today

Delivery Station Associate/ Warehouse Operative Sheffield- S9 3AJ 5 out of 7 days (to be confirmed)- Must be flexible and able to work weekends 06:00am- 15:00pm. £12.92 per hour Temporary to Permanent (after 12 successful weeks) Start: Wednesday 29th July 2026 We are looking for a reliable and hardworking Delivery Station Associate / Warehouse Operative colleague to join a busy logistics team in Sheffield. This role offers a mix of warehouse, administration, and customer service duties, with the opportunity to secure a permanent position after a successful temporary period. This is a great opportunity for someone looking for a varied role within a fast-paced logistics environment with long-term career potential. Key Requirements: Unloading trailers and sorting parcels for delivery routes Keeping the warehouse clean and organised Supporting drivers and monitoring deliveries using internal systems Handling customer queries and complaints Updating spreadsheets and checking delivery information Assisting with the smooth running of daily operationsKey Skills: Previous warehouse, administration, or customer service experience Good communication and organisational skills Basic IT skills, including using spreadsheets A proactive attitude and good attention to detail Team Leader or supervisory experience is beneficial but not essential Please apply now or contact us on (phone number removed)

Café Area Manager Location: Across all Rotherham Hospice Cafe Sites Salary: £31,207 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service Additionally, we offer wider support to patients and their families through: Complementary therapies & hairdressing Counselling and Bereavement Support for adults, children and teenagers Day services with individual and group sessions Family memory events Occupation therapy and physiotherapy Social work Spiritual care Tailored experiences for patients and loved ones Key Responsibilities Operational Leadership Provide day-to-day operational oversight across all three café sites. Ensure consistently high standards of food quality, food safety, customer service, presentation, cleanliness and café environment. Lead by example, maintaining a visible and supportive presence across all locations. Develop and embed consistent ways of working to support high standards across the café estate. Monitor standards and performance, identifying opportunities for continuous improvement. Team Support and Development Support, coach and nurture café teams to achieve high levels of performance and customer satisfaction. Foster a positive, inclusive and supportive team culture across all sites. Identify training and development needs and support ongoing learning. Provide operational support during periods of absence, peak trading or recruitment challenges. Promote teamwork, accountability and pride in delivering excellent service. Customer Experience and Presentation Champion exceptional customer care and ensure every customer receives a warm, professional welcome. Maintain high standards of presentation across food displays, counters, seating areas and wider café environments. Respond promptly and professionally to customer feedback and complaints. Continuously identify ways to improve the customer journey and overall café experience. Food Hygiene, Health and Safety Ensure compliance with food hygiene, health and safety, environmental health and relevant operational requirements. Complete and support regular checks, audits and inspections across all sites. Maintain accurate records relating to food safety, cleaning, compliance and operational standards. Ensure café teams understand and follow relevant policies, procedures and safe ways of working. Rotas, Cover and Resource Planning Prepare and manage staff rotas across all three locations to ensure appropriate staffing levels. Coordinate cover arrangements during holidays, sickness and other absences. Work flexibly across all sites to support operational resilience and safe service delivery. Support recruitment, onboarding and induction of new team members where required. Stock, Ordering and Supplies Oversee food and beverage ordering across the café estate. Maintain effective stock control to minimise waste and ensure product availability. Support consistent menu delivery and food quality across all sites. Build positive supplier relationships and monitor quality, value for money and reliability. Benefits Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year. A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes’ walk from the Hospice. Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building. Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service. Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager. Competitive Pay Enhancements. Join our team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays. To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply

This is a great opportunity for a solicitor looking to develop their career within a sophisticated Risk & Compliance function, working closely with senior stakeholders across the firm and gaining broad exposure to claims, complaints, professional indemnity and regulatory risk. A leading UK law firm

As Complaints Manager, you’ll lead and develop a team of over 18 Complaints Handlers and Team Leaders responsible for managing customer complaints within an FCA-regulated business. Due to continued growth, they’re looking for an experienced Complaints Manager to lead a high-performing team and d

We are part of Aldar, the UAE’s leading real estate developer, investor, and manager.Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service.As a key member of the Sales team and reporting into the Regional

This role is ideal for someone with experience in complaints handling, enjoys stakeholder management, process improvement and ensuring complaints are managed in line with FCA/Lloyd's requirements. I'm working with a leading insurer looking to hire a Complaints Coordinator to join their Operations te

What we’re looking for: Complaints Handling Experience: 2–3 years' experience managing customer complaints within a consumer credit, financial services or FCA-regulated lending environment. Responsibilities: Complaints Handling: Manage complaints from receipt to resolution, ensuring compliance w

Join our Team as a Complaints Handler! Location: Whiteley, Fareham (Office Based) Salary: £26,500 Per Annum + KPI Bonus Hours: Monday to Friday 8am - 5pm About the role: As a complaint handler, you’ll take ownership of customer issues from the moment they’re raised through to resolution. You’

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Cleaner required for Cruden Bay public toilets, 5 hours per week, M/W/T/F/S.Responsible for cleaning premises to required standard.This role may require flexible, evening and weekend working.There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through

Community Alarm Team Leader Sessional.Renfrewshire Council’s Community Alarm Service provides an emergency response to over 3000 vulnerable people living at home within Renfrewshire.Main duties include working as part of a team, supporting and directing staff to react promptly to emergency calls r

Blue Arrow are actively seeking Postal Delivery Drivers to join a successful delivery office team in Wishaw (ML2).As a Postal Worker, you will be a vital part of the community, delivering letters and parcels, while being the friendly face that people look forward to seeing.Our client is the leading

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.Monday - Thursday, 15:00-18:00.To assist in the provision of a high quality cleaning service within Council buildings.Please do

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

BloombergNEF (BNEF) is seeking a highly motivated and experienced individual to lead our global analysis team covering the wind industry.You have a passion for clean energy and the transition to a low-carbon power system and want to help your dedicated team reach its full potential.You combine stron

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 cou

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.Investigating, negotiatin

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 cou

Shift Pattern | Monday - Friday (Mornings, Afternoons & Nights).Our client, a leading manufacturing business based in Rotherham, is seeking an experienced.This is an excellent opportunity for a hands-on engineering leader to take responsibility for driving maintenance performance, leading a skil

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recr

TPA Division | Global Loss Adjuster.We are working with a leading global loss adjusting and claims management organisation who are looking to appoint an experienced.This is an excellent opportunity for an experienced claims professional who has a strong background handling.The successful candidate w

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 cou

Are you an experienced Personal Lines leader looking for an opportunity where you can genuinely influence team performance, customer outcomes and business success? We're partnering with a well-established and growing insurance business that is looking to appoint an experienced.Personal Lines profess

An experienced Liability Claims Handler is required to join a rapidly expanding Construction & Engineering Division of an International Loss Adjusting organisation.You will manage your own portfolio of construction and engineering claims, primarily under delegated authority schemes for a wide ra

Casualty Claims Handler - Public Sector.We are delighted to be representing one of the world’s largest global insurance brokerages, who are seeking an experienced Casualty Claims Handler to join their growing Public Sector team in Surrey.If not already a Public Sector claims expert you soon can be

A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team.You will handle a variety of specialist Liability claims on behalf of a number of Public Sector clients.You will manage and be responsible for your

Overtime + Free Parking + On-site Canteen + Casual Dress.Are you a Manufacturing Team Leader or similar with a background in manufacturing looking to join a well-established company offering a fantastic 4-day working week where you can lead a close-knit team and play a key role in production?.Do you

Our client is looking for a Development Management Team Leader for Planning About the Role: An opportunity has arisen for an experienced Team Leader to provide temporary cover within a Development Management team.The role will focus primarily on operational leadership, ensuring the effective delive

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

Competitive Salary + Bonus + Excellent Benefits.Delivery Driver 18t - Brimsdown.We are Pipe Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.We pride ourselves in putting our people and customers at the heart of everything we do and best of all, prov

Join our client's dynamic and friendly team at their state-of-the-art manufacturing facility in Barnsley!.An exciting opportunity has arisen for a Team Leader to oversee CNC machining operations in a thriving environment.If you're passionate about leading teams and driving production excellence, we