Are you a seasoned surveying professional ready to lead and innovate within a large housing association? Paradigm Housing Group is recruiting a Head of Surveying to lead our newly combined Surveying Services Team, playing a key role in shaping our asset management strategy and delivering an excep...
Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure. The Candidate: * Engaging personal communication style. * Positive attitude ...
Investigate accidents, incidents, complaints and customer enquiries to provide a full and reasoned response and resolution. * Challenging service users who may be fraudulently accessing free public ...
Responsible for day-to-day administrative duties and any other relevant duties as requested including HR paperwork, ad hoc reports, and gathering information for complaints. * Undertaking secretarial ...
Ensuring complaints and adverse incidents are accurately recorded and addressed in a thorough and timely manner in accordance with the company QMS. * Responsible for hosting MHRA inspections, writing ...
Manage day-to-day customer interactions, handling escalated customer inquiries, complaints, and issues. * Work closely with other departments, including logistics, sales, and marketing, to ensure a ...
... for complaints. Undertake admin and secretarial duties preparing documents with a high degree of accuracy including letters and reports. Facilitate the planning and release of staff to attend ...
To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. * Attend the base at the required time by the Clinical Logistic Manager and adhere to the ...
Investigate incidents, manage complaints, and analyse trends to prevent future issues. * Lead the Customer Service Focus Group and manage the firm's Customer Service Excellence Accreditation
Support with complaints and feedback as required * To be a key contact where required to clients, stakeholders and guests Relationships: * To build and maintain collaborative relationships with ...
Handling customer complaints For your hard work you will be rewarded with: * Great starting salary * A fantastic dealer group with genuine progression routes * Manufacturer training * The opportunity ...
Efficiently handle customer complaints and queries. * Maintain and improve service desk operations. * Collaborate with international teams to solve customer issues. * Travel up to 50% to support ...
Confidently communicate with tenants, addressing complaints and ensuring swift resolutions. * Oversee and manage a team of tradespeople, ensuring high standards of work. * Utilize dynamic scheduling ...
... managing complaints - Prior experience as a Bodyshop Site Manager, with expertise in health and safety protocols, ensuring these measures are consistently adhered to required - Responsible for ...
Respond to complaints professionally and engage with resident groups to maintain high satisfaction levels. About You To excel in this role, you will bring: * A degree in Building Surveying or ...
Occasional visits to site when required Investigate on-site complaints, concerns, and warranty claims, ensuring timely and satisfactory resolutions that align with company standards and client ...