Complaints jobs in HitchinCreate job alerts

Seek and respond to customer feedback, investigate complaints, investigate and manage clinical incidents, adverse events, near misses and work with HR on complaints, as required. * Manage any CAPAs ...

FGCH has an exciting opportunity for someone to join the Resident Experience Team, as we are seeking a Resident Experience Officer in a new role that will be key in resolving resident complaints, as ...

Establish and monitor key performance indicators (KPIs) to evaluate and track quality metrics, including product quality, batch release times, deviation/incident rates, and customer complaints

Act as the escalation point for moving client complaints, providing a calm, personable, and fair resolution approach that considers all parties. * Handle claims, maintain internal claims documents ...

Lead the end-to-end customer complaints process, ensuring timely and effective resolution. EXPERIENCE REQUIRED: * Strong academic background demonstrating analytical ability and capacity for handling ...

Respond to consumer inquiries and complaints in a personalised and timely manner, ensuring every interaction strengthens the brand's relationship with its loyal customers. * Lead on special ...

Effectively deal with and resolve any claims and/or complaints from the removal customer. * Maintain the budget for the removal to ensure the company profit targets are met. * Invoice the removal and ...

Manage day-to-day customer interactions, handling escalated customer inquiries, complaints, and issues. * Work closely with other departments, including logistics, sales, and marketing, to ensure a ...

Investigate incidents, manage complaints, and analyse trends to prevent future issues. * Lead the Customer Service Focus Group and manage the firm's Customer Service Excellence Accreditation

Investigating accidents, incidents, complaints, and customer inquiries, providing full and reasoned responses. Challenging service users who may fraudulently access free public services. Making ...

Manage CAPAs to improve service delivery, investigating any incidents or complaints * Evaluate and audit clinical and service delivery, utilising academic and clinical documents * Collaborate with ...

Manage general procurement, including fleet vehicles, major plant and equipment and IT systems. Act as an escalation point for Customer complaints. About you: Skills: Essential: Strong commercial ...

Dealing with escalated high-level complaints * Installing and providing technical assistance and routine maintenance to Verisure security systems at our customers premises with a focus on first time ...

Dealing with escalated high-level complaints * Installing and providing technical assistance and routine maintenance to Verisure security systems at our customers premises with a focus on first time ...