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The role of the Care Manager is to support the Branch and Branch Manager in the effective running of services. You will be responsible for the first line supervision of office staff and deputise for the branch manager in their absence. You will support the branch across all functions including: ...

We are seeking a passionate and skilled Chef to join our team at the YMCA Hostel. The Chef will be responsible for preparing and cooking nutritious and tasty meals for our residents and guests ensuring food safety and hygiene standards are maintained. You will work closely with other kitchen s...

Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family delivering top customer service and driving standards on a daily basis. In our exciting dynamic betti...

Managing all aspects of the complaints process, from initial receipt through to resolution and remediation. Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager – Wealth Management.

As a Complaints & Redress Case Manager, you’ll work across both the Complaints and Client Redress teams, reporting to the Senior Complaint Manager and the Senior Client Redress Manager as appropriate. Complaints administration/handling experience. We’re excited to announce an opportunity to join

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service a...

We value practical problem solvers who can communicate effectively across various mediums, applying their customer complaints expertise gained throughout their careers. With your proven track record, you’ll be skilled at investigating stage 1 and 2 complaints and preparing comprehensive reports f...

We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged...

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and fr...

Job Title: Complaints Investigator. The successful candidates will need to hit the ground running with minimal training and take full ownership of complaints from start to resolution, while maintaining excellent service standards. Investigate and resolve complaints in line with regulatory framewo...

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes...

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your de...

Handling and resolving a range of complaints. Experienced and confident handling customer complaints.

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes...

The Complaints Handler is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. As a Complaints Handler you will:. Investigate a variety of complaints thoroughly and impartially ensuring that a reso...

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Hun...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team.Applications are sought from Solicitors or Legal Exec...

Previous experience as a Complaints Handler in housing, local authority, or customer service. We are very keen to speak to anyone with qualifications in housing, customer service, or complaints management (not essential). If you're looking for a Complaints Handler position that offers flexibility...

We’re on the hunt for an AML & Conflicts Team Leader to join an established team within a thriving.In this role, you’ll be at the heart of business acceptance, ensuring smooth client onboarding, managing compliance workflows, and leading by example of how to deliver exceptional service.We’re l

You will manage all stages of the response to complaints regarding children and young people’s services to ensure that statutory and organisational requirements are met, that complaints are investigated with appropriate thoroughness and impartiality, and that all complainants receive a full and t...

We are seeking a dedicated and experienced.The PI will act as the medically accountable lead for assigned studies, ensuring trials are conducted to the highest scientific, ethical, and regulatory standards while safeguarding participant safety.Medical & Regulatory Oversight.Ensure strict complian...

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complain...

Employment Law / HR – UK Top 50 Law Firm.Hybrid working | National role | Complex, high-level investigations | No fee targets.Are you an experienced employment lawyer or senior HR professional ready to take your career in a new direction? This is your opportunity to step away from traditional fee...

We are looking to recruit a Complaints Team Leader to join our team at our Basildon Complaints Team, from our office at Basildon. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Handling stage 1...

Support Worker (Assistant Resident Coach).Salary: £25,000 - £26,000 – dependent on experience.Mixed Shift Patterns 7am-3pm, 11am-7pm, 9.Full clean driving licence and access to your own vehicle for work purposes required.Our client is a not-for-profit housing association located in Luton.We are

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. We are seeking self-motivated and proactive individuals to join our busy Claims, Inquests, and Complaints team. ...

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Redbridge.Want to feel like you're making a difference? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of benefit...

Ensure that all complaints are handled with the highest standard of customer care. To maintain a complaints database with correct and relevant information at all times. Experience working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and ...

This position requires working alternate weekends, with a total of 24 hours across 5 days.Must be able to drive the minibus (manual transmission).As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an enviro...

This is a unique and varied role, working within Leicestershire County Council's Complaints and Information Management Service. We are a small, dedicated and professional team that includes Corporate Complaints and Freedom of Information (FOI). You will be responsible for the management of all co...

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Blackpool, Lancashire.We provide quality care and support for individuals with complex needs in a vibrant service where no two days are the same.The people we support enjoy energetic lives and w...

We are recruiting a Complaints Investigator for a housing association, working within the Customer Insight and Experience team under the Operations Directorate. This is a vital role in ensuring excellent customer service by investigating and resolving complaints fairly and efficiently. Investigat...

Once 6-month probation is passed).Additional payments for night shifts (£12 per night - £55 for sleep-in).Full or Part Time opportunities available.Have you worked in an adult social care or nursing setting?.Experience of being a team leader or have at least 1 year of care experience?.Do

Oversee a caseload of SEND complaints, ensuring effective interventions for children and young people aged 0-25 across all educational settings. Resolve conflicts and engage directly with all stakeholders involved in the mediation and complaints process. Ensure all mediation and complaints docume...

We are looking for a passionate and experienced Support Worker to take on the role of Senior Support Worker in our busy complex supported services.It is essential that the applicant has experience with working with people with complex needs.The successful applicant will support senior managers to...

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Experience handling complaints in a Mobile phone industry would be advantageous. Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, h...

Are you a ‘people person’ with the commitment and person-centred values to be able to make a .Would you enjoy working for a progressive national, charitable organisation?.Little Thurrock to enjoy an excellent quality of life, wellbeing and opportunities for personal development.The

Update the Contract Management System and complaints database accordingly and in a timely manner. Previous complaints handling/ case management experience. Must have experience of dealing with resolving complaints through a final response letter.

Creative Support are looking for warm, reliable and proactive Support Workers to join our friendly staff team in Telford to provide quality care and support to individuals with mental health support needs.Developing warm and trusting relationships with service users, encouraging them to express t...

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Demonstrable experience in a Complaints or Customer Relations role within the Insurance industry. Industry Expertise: Use your background in ...

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits ...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

Location: Mid Road, Northfields, Prestonpans, EH32 9ER.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now app...

You will also have a sound moral compass, speaking up where necessary to ensure that good customer outcomes are always at the heart of what we do, striving to resolve complaints without the need for the customer to refer to the Financial Ombudsman Service, and ensuring you are applying any learni...

We are looking for passionate and experienced relief staff to support us in our busy complex supported services.At our organization, our purpose-built local staff team boasts extensive experience and professionalism.We’re looking to expand with dedicated, warm, and hardworking individuals who

Recording and following up on complaints. Providing analysis and report findings to senior management on complaints and dissatisfaction. Knowledge of resolving customer complaints.

Location: The Co-operative Food, Aspen Drive, Sheerness, ME12 3UD.Contract: 20 hours per week + regular overtime, part time, permanent.Working pattern: Varied shifts including early mornings (6.You can now apply for this role using your mobile device (no CV needed!).You must be aged 18 or over to...

Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses. Our Complaints function sits alongside our Customer Operations team to make sure we offer all our custom...

Location: Queen Street, Dunoon, PA23 8AX.Contract: 39 hours per week + regular overtime, permanent, full time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro...

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous impr...

North West covering Cheshire, Merseyside, Greater Manchester, Lancaster and Cumbria (successful candidate.We are the UK’s largest cat welfare charity.All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for million

Demonstrable experience of supporting a Complaints or FOI function and / or working in a customer service Information service dealing with the public. Experience of investigating and resolving complaints and responding to requests for information. Chelsea O'Neill - Complaints & Information Manage...

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your de...

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. Our comprehensive complaints policies and procedures will help you to provide fair, transparent and helpful information to customers. Have a creative approach to resolving compl...

Location: 59-61 Lowther Road, Dunstable, LU6 3NL.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: two shifts per week, 13:30 - 22:00.You can now apply for this role using your mobile device (no CV needed!).You must be aged 18 or over to be a customer team lead...

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits ...

We are looking for a complaints manager to oversee and co-ordinate complaints, compliments and comments within children and young people’s services. You will manage all stages of the response to complaints regarding children and young people’s services to ensure that statutory and organisational

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits ...

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will...

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.Yo...

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. The Claims, Inquests and Complaints Officer is a pivotal role within the Patient...

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package inc...

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations,...

Our Leisure Receptionist gives the very first impression of our Village experience.So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in.Let’s make it one to remember!.With a friendly personality and a ‘can do’ attit

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? We are looking for people to make a difference to residents' lives every day.We are seeking a compassionate, enthusiastic, and dedicated individual to join our fri

Are you the kind of person who thrives in a fast-paced environment where every day brings new challenges? A superstar when it comes to handling big toys like forklifts smoothly and backing up a lorry in your sleep? Fantastic! You might be the perfect addition to our team.The opportunity we’re

MATERNITY COVER - SUPPORT WORKER REQUIRED - MELLOR, STOCKPORT Join a team that makes a real difference - every single day.Brook Street Social Care is seeking a reliable, dynamic, and caring Support Worker to cover maternity period of up to 10 months to provide one-to-one support to a vibrant and ...

Healthcare Assistant Pay rate: From £13.Reference: HCA/Plympton/6 Are you a compassionate individual looking to make a difference in people’s lives? We’d like you to join us at Jane Lewis as a Healthcare Assistant in Plympton! We are offering an exciting op

Job Title: Behaviour Support Worker Location: Kirklees, West Yorkshire Contract Type: Long Term Leader Education is recruiting Behaviour Support Workers to work in SEMH (Social, Emotional, and Mental Health) and PRU (Pupil Referral Unit) settings based in Kirklees.These schools cater to young

We are looking for a Senior Night Care Assistant to be accountable for the home and the residents, who will create a calm and secure atmosphere throughout the night.Ensuring regular checks according to each resident's individual needs, and leading the team on the floor.Working in care can be chal...

A Specialist liability adjusting practice seeks to strengthen its adjusting network through the appointment of an additional liability desk-adjuster/claims handler to work from their West Yorkshire base.The role will be a technical hands-on role where you handle a very varied mixed portfolio of E...

Due to continued organisational growth and development opportunities for our current staff, we are recruiting for experienced Healthcare Assistants to join our staff teams.Supporting vulnerable and complex children/young adults in the - in and out of their home.About the job role as a Healthcare ...

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion where you will join their Property Claims Handling team providing an exceptional customer service ensuring a seamless and efficient claims journey from beginning to end.Act as a ...

We offer flexible working hours to fit your lifestyle.Part-time 24 hours, working 2 shifts over 7 days.Our day shifts run from 8:00am to 8:00pm, including weekends and bank holidays.Please note that we are currently only able to consider applications from candidates who have the.We are unable to ...

As an award-winning college, we are always looking for exceptional staff to join our team.We truly value our support staff who have a key role in supporting and developing our students.Duties will include working in the classroom to.You will be working with our most vulnerable SEND (Special Educa...

Hygiene & Cleaning Team Leader-Nights.Are you a Hygiene & Cleaning Team Leader looking for a permanent, nights based role with a well established food production company, based in central Nottingham?.You will be managing a team of 4 staff in cleaning and upholding the hygiene standards in a large...

Are you passionate about supporting Deaf, Deafened, and Hard of Hearing students to thrive in their education?.Do you have British Sign Language (BSL) Level 3 or above and a strong commitment to inclusive learning environments?.If so, read on to find out how to join the UK’s leading FE recruiter ...

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort.It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre.Relax and unwind with our fantastic leisure facilities, incl...

A new career opportunity has arisen for a Full Time, On-line Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department.This is a fantastic opportunity to join an ex

Full and Part Time Hours Available.Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on!.Ambient Support, a registered UK charity with over 25 years' experience in providing care and sup...

Job Title: Childrens Support Worker Agency | £17/hr | East Sussex.Job Summary: Weve been supporting childrens services professionals across Kent and the South East for over 25 years, giving you access to a wide range of agency opportunities each year across multiple local authorities and private ...

We’re seeking an experienced team leader to help develop and coordinate supported living services across Tameside, supporting individuals with learning disabilities to maintain their independence, improve wellbeing and access personal development opportunities.As a Team Leader, you will oversee d...

Care Assistant-Driver with own vehicle.We provide homecare across Moss Side and the surrounding areas.Unfortunately, at this time, routes are unable to offer Sponsorship.Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual health...

We are seeking experienced, calm, and resourceful relief support workers for the Durham region.You will provide person-centred support to individuals with learning disabilities and complex needs, helping them achieve personal development.Key skills include positive communication, engagement, and ...

Female Care Assistant - Complex Care.This role is for female applicants only, due to specific client care needs and to ensure the client's comfort, in line with the.Routes Healthcare is a leading care provider not an agency.We are real people who prioritise individual healthcare needs, offering s...

We are looking for a friendly Support Worker to provide personalised support to adults with a learning disability living at our supported living service in Barrow, Cumbria.You will have a can-do approach with the acknowledgement of positive behaviour support to ensure all service users can enjoy ...

Lawes are currently working with a highly regarded Insurance Broker who have an exciting a new opportunity for a Team Leader to join their team in Berkshire.The ideal candidate will need to have a strong background in the insurance industry, excellent leadership skills, and a passion for driving ...

Job Title: Childrens Support Worker Agency | GBP17/hr | Buckinghamshire Job Summary: Weve been supporting childrens services professionals across Kent and the South East for over 25 years, giving you access to a wide range of agency opportunities each year across multiple local authorities and pr...

Join Our Teams at Ticehurst Nursing Home & Marlfield Nursing Home!.Ticehurst Nursing Home = Whitchurch Close, Aldershot, GU11 3RX.Marfield Nursing Home = Gilbert White Way, Alton GU34 2LF.Are you passionate about making a difference in people's lives? At.We're currently looking for dedicated and

Join Nurseplus as a Support Worker – Make a Difference Every Day.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.You'll become part of a compassionate team where every contribution counts.Flexibility that Works for You.Choose your shift...

Develop & grow with us as a Care Assistant with Alina Homecare Hitchin.Make a difference to the lives of local people living in Hitchin and surrounding areas.Bring your caring and compassionate attitude to our fantastic Team.As an Alina Homecare Care Assistant, you’ll deliver award winning car

We are looking for passionate Childrens Support Workers who are available to work flexibly as part of our successful temporary division.As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing.Y...

SET YOUR OWN SCHEDULE, CHOOSE A SHIFT AND BE PAID EVERY WEEK.Xpress Healthcare Ltd is a healthcare firm whose purpose is to bring together health professionals and medical facilities.Hours: Day & Night shifts available / Choose your own shifts.Find the perfect work-life balance.No hassle, no str

FTE, pro rata (£14,446 actual).Are you looking for a new challenge and a genuinely rewarding role?.We are seeking two dedicated and empathetic.Stopover Supported Housing team in Brighton & Hove.Stopover provides the only female-specific supported housing for young women in Brighton & H

Care Assistant- Driver with own vehicle.Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual health...

Office Cleaner – Urgently Required in Bourne Area.This is a great opportunity to work in a clean and friendly environment.Hoovering, dusting, and damp wiping.Ordering cleaning supplies and stock.Maintaining reception, office, kitchen, and toilet areas to a high standard.If you are reliable, detai...

We are currently recruiting for a.Reporting directly to the Front Office Manager, this is an exciting role for a talented individual looking for career growth and a new challenge in a fast-paced, busy, hardworking team environment.Full Time & 40 hours per week (8 hours/day, 5 days per week) Perma...

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who ...