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We are looking for a Complaints Handler to join our rapidly growing Car Supermarket (stocking around 1,500+ pre-owned vehicles) based in Enfield with a competitive basic salary of £30,000 per annum (DOE) and a more than achievable first year OTE of £36,000. Manage customer complaints by email, ph...

We are looking for a Complaints Handler to join our rapidly growing Car Supermarket (stocking around 1,500+ pre-owned vehicles) based in Enfield with a competitive basic salary of £30,000 per annum (DOE) and a more than achievable first year OTE of £36,000. Manage customer complaints by email, ph...

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. We ensure complaints and feedback are properly recorded, investigated and responded to.

Complaints Handler Reporting to:. Job Description We are looking for a Complaints Handler to join our rapidly growing Car Supermarket (stocking around 1,500+ pre-owned vehicles) based in Enfield with a competitive basic salary of £30,000 per annum (DOE) and a more than achievable first year OTE o...

Responsible for completing monthly quality audit and complaints reports, with root cause analysis and identification of themes. We are hiring for a Senior Pensions Complaints Administrator who would be based in our Redhill Office. This will include completion of monthly quality audit and complain...

The Complaints Handler is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. Our client, within Financial Services, is looking for a Complaints Handler to join their fast-paced, exciting team bas...

Manage customer complaints by email, phone and in person. Get notified about new Complaints Handler jobs in. We are looking for a Complaints Handler to join our rapidly growing Car Supermarket (stocking around 1,500+ pre-owned vehicles) based in Enfield with a competitive basic salary of £30,000 ...

Get notified about new Complaints Manager jobs in. You will be responsible for driving new and existing complaints to resolution, whilst proactively driving continuous improvement and colleague feedback. Resolve complaints efficiently and professionally, owning each case through to resolution or ...

In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improvement across the organisation. Managing and investigating complaints thoroughly and impartially. Supporting positive external relat...

Complaints Manager (3 x Positions). Delivering a customer-centered approach to handling feedback and complaints. Conducting thorough and supportive investigations into all feedback and complaints.

Investigate root causes of complaints, identify trends, escalate issues, and propose corrective actions. Manage the full lifecycle of complaints, from acknowledgement to resolution, including redress calculations and FOS escalations. Handle multiple complaints simultaneously, ensuring all are res...

This is a critical role within their new Complaints Centre of Excellence, focusing on high-volume, high-risk complaints and Housing Ombudsman cases. Take ownership of complex, escalated Stage 2 complaints, managing at least 10 cases per week. Provide expert guidance to senior managers and directo...

Investigate and resolve complaints in line with regulatory frameworks, service standards, and agreed deadlines. Draft high-quality written responses to Stage 1 and Stage 2 complaints. Job Title: Complaints Investigator.

This position involves managing and developing the borough and/or service line Complaints Procedures, acting as the designated Complaints Manager, and supporting the delivery of NHS Trust strategies, quality priorities, and clinical governance policies. Key responsibilities include handling infor...

Join us as a Customer Relations Officer - Complaints at Barclays, where you'll play a crucial role in ensuring customer satisfaction by effectively managing and resolving complaints. Be comfortable in handling customer complaints with professionalism and empathy. To be successful as a Customer Re...

In this role, you will be responsible for allocating work among the complaints team and deputising for the Member Complaints Manager when required. Senior Complaints Account Executive. Membership Complaints Team based at our Head Office in Bedford, MK44 3JZ.

The successful candidate will work as part of a team to co-ordinate non-statutory complaints, access to records, members enquiries and Freedom of Information requests as appropriate. Ensure organisational learning is captured from complaints and feeding back to services as appropriate. Monitor th...

Are you a Senior Complaints Manager looking for your next contract role? I am currently working with RB Greenwich to recruit a Senior Complaints Manager on a contract basis. Assist in preparing complaints, reviewing service responses, and investigating complex complaints, analyzing evidence and l...

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