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We are seeking a dedicated and reliable cleaner/housekeeper to join our team. The role involves maintaining cleanliness and order in various properties, ensuring a pleasant environment for our clients. Responsibilities: • Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming., • Clean and sanitize bathrooms and kitchens., • Handle laundry duties when required., • Report any maintenance issues or safety hazards., • Follow health and safety regulations. Requirements: • Previous experience in cleaning or housekeeping is preferred but not essential., • Attention to detail and a commitment to high standards of cleanliness., • Ability to work independently and as part of a team., • Good communication skills. Join us to contribute to a clean and welcoming atmosphere for our clients.

Pay: £26,000.00-£30,000.00 per year Job description: Salary: £30,000 per annum + Mileage (45p per mile) + Bonus Scheme Location: Hertfordshire, Essex & Enfield (Field-Based) Contract Type: Full-Time | Permanent Working Pattern: 37.5 hours per week (includes occasional evenings/weekends) About Us Hope Homecare Services is a CQC-registered provider known for our commitment to outstanding, person-centred care. We support adults across Hertfordshire, Essex and Enfield to live independently and safely in their own homes. With a dedicated team of professionals, we deliver high standards in care, safeguarding, and service excellence. The Role We’re seeking a Field Care Supervisor who will be the eyes and ears of quality across our services. This is a fully remote, field-based position — you won’t be desk-bound. Instead, you’ll be out in the community every day, ensuring our care delivery is safe, compliant and truly person-centred. Key Responsibilities include: Conducting spot checks, competency assessments, and welfare visits for care staff and service users Completing care reviews and feeding findings back to the office team for action Building positive relationships with care workers and clients Supporting with induction, training, and quality monitoring Working flexibly to cover evening and weekend visits, where needed Escalating safeguarding or concerns in line with CQC regulations and company policy Who We’re Looking For Must be a driver with access to your own vehicle – mileage reimbursed at 45p per mile Experience in a similar supervisory role in domiciliary or community care Level 3 or 4 in Health and Social Care (or working towards) Award in Education & Training (AET) or similar – desirable Train-the-Trainer qualifications (e.g. medication, moving & handling, safeguarding, infection control) – highly advantageous A confident communicator with excellent attention to detail A proactive, supportive and professional presence in the field Someone committed to raising standards and mentoring care teams Benefits Competitive salary of £30,000 per annum 45p per mile travel reimbursement Pension scheme Performance-based bonus scheme Ongoing CPD and training opportunities Work with a supportive, forward-thinking team with a passion for care Territory You’ll be covering our client base across Hertfordshire, Essex and Enfield. Your working hours may vary depending on staff schedules, including occasional evenings and weekends, as some team members only work unsociable hours. How to Apply If you’re an experienced field supervisor ready to champion high standards and make a real difference in the community, we’d love to hear from you. Apply today and join a care company that’s building something outstanding. Job Types: Full-time, Permanent

We are looking for a professional Chef/Grill Chef to join our kitchen team, following our Head Chef’s specifications and guidelines. The successful candidate will use their culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Experience working in a fast pace kitchen, working under pressure whilst keeping a high standard is essential. Responsibilities include • Help in the preparation for service, • Produce high quality plates both design and taste wise, • Ensure that the kitchen operates in a timely way that meets our quality standards, • Fill in for the Head Chef in planning and directing food preparation when necessary, • Resourcefully solve any issues that arise and seize control of any problematic situations, • Order supplies to stock inventory appropriately when needed, • Comply with and enforce sanitation regulations and safety standards, • Maintain a positive and professional approach with coworkers and customers Pay will be discussed based on experience and ability.

We are looking for a Senior Technical Claims Advisor to use their motor vehicle mechanical expertise to help guide our clients through the appropriate claims process. As a key part of the APG team you will be responsible for guiding claimants through the relevant claims process giving expert advice regarding suitable repairers and relevant liabilities. The role The key responsibilities you could be looking after include: • Provide accurate claims advice across a variety of products and the processes involved within your handling limit, • Other reasonable duties as required., • Resolve claims across a variety of platforms, telephone, email and online, • Collect accurate information and documents to proceed with a claim remaining within Average Claims Spend, • Understanding our various customers’ requirements and working with them to ensure they are properly dealt with, • Maintain company service levels and deliver on set KPI’s, • Consider and validate High Value Claims in accordance with AP referral process, • Provide technical advice and support to the Claims Team, • Provide support to the Sales team by providing accurate and timely information, • Provide professional and friendly service, • Ensure fair settlement of a valid claim, • Service in accordance with industry and company guidelines, • Handle any complaints associated with a claim as per the complaints process and carry out any Manager Call backs, • Manage all administration aspects of the claim including exception reports Our ideal candidate • Excellent interpersonal and customer service skills, • A high level of literacy and numeracy, • Active listening skills, • Initiative and the ability to adapt quickly to different situations, • Good written and oral communication skills, • Ability to work effectively under pressure both within a team or on own initiative, • Comprehensive Motor Vehicle Technical knowledge i.e. repairs, maintenance and diagnostics, • Microsoft Office including Word and Excel, • Good understanding of voice/soft skill, • Technical qualification such as City and Guilds NVQ in relevant subject Preferred: • Experience in an FCA regulated environment, • A background in insurance product administration and claims resolution Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK. The company At AutoProtect Group, we sell products, platforms and services that support vehicle retailers, manufacturers, finance lenders and brokers. Our solutions make their business easier to operate and more profitable. Our award-winning customer journey supports our consumers with their claims and product admin, removing the friction from what can be a stressful time in our customers’ lives. T here are four main branches to our Group, including: • iComply – our specialist compliance consultancy servicing the automotive sector, • AutoProtect – award-winning warranties and value-added insurance products., • Shine! – an expert mobile vehicle repair network., • DealTrak – our software platform dedicated to connecting automotive finance providers with their customers. We work with vehicle retailers and manufacturers to bring award-winning protection, warranty and insurance products, easy-to-use finance and insurance platforms, and high-quality customer services, founded on FCA Treating Customers Fairly principles. We sell products direct to our consumer via online sales channels at affordable price points. With a small but efficient team, we remain agile enough to react to market demands and launch new products at the right time. Our goal is to continue our successive growth in the years to come – why not join our journey? View our vision and values at Careers - Our Vision Take a closer look at what is really looks like to work at AutoProtect Group on our LinkedIn Life page.