Operations Coordinator
hace 4 días
Broxbourne
Operations Coordinator Consumer Products | £35,000–£40,000 | On‑site | Full‑time Do you have B2B account management experience? Do you take pride in owning a process end‑to‑end from the moment a B2B order lands to the moment it’s delivered on time and in full? Our client, a fast‑growing consumer products business, is searching for a proactive, detail‑driven Operations & B2B Order Coordinator to join their growing team. This role sits at the heart of the order lifecycle - ensuring wholesale, reseller and national retail partners receive accurate, timely and well‑communicated fulfilment. If you love operational environments, enjoy cross‑functional collaboration, and want to build a long‑term career in supply chain, logistics or commercial operations… this is the perfect next step. What we're looking for: This role is ideal for someone who: Has experience in operations administration, sales operations, customer service, logistics coordination, supply chain or shipping admin • Has worked with B2B orders, wholesale customers, or distribution channels, • Enjoys multi‑tasking, planning and staying on top of multiple moving parts, • Loves taking ownership — following a process from start to finish, • Is confident communicating with internal teams and external customers, • Wants to grow into operations, logistics, supply chain or commercial support roles, • Process and manage B2B wholesale, reseller and retail orders accurately, • Monitor stock levels, backorders and availability, coordinating with production and warehouse teams, • Arrange UK and international shipments, working with couriers, freight partners and carrier portals, • Prepare essential shipping documents (invoices, packing lists, export papers), • Act as a key contact for B2B customers, providing updates, ETAs, tracking and issue resolution, • Liaise with sales, operations, warehouse and finance to keep orders on track, • Identify delays early, escalate appropriately, and maintain accurate system data, • £35,000–£40,000 (DOE), • Full‑time, on‑site Monday–Friday, • Career progression into operations, supply chain, planning or commercial, • Competitive Benefits Package & supportive environment with progression & development If you love operational processes, enjoy supporting B2B customers and want a role where your work directly improves service levels and customer satisfaction, apply now - we're shortlisting! Must be able to drive to the location or commute by train.