Supply Chain Manager
4 days ago
Harlow
You might not know it, but every time you go grocery shopping, chances are you are using at least one of HL’s products. HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 330,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste. We have a passion and a strong track record of developing our people within their roles, and through exposure to the different markets and functions across our business. We are now seeking an experienced Supply Chain Manager to lead our factory-based customer service, planning and production preparation activities. Our Harlow factory plays a key role in delivering high-quality, responsive manufacturing solutions to UK and Group customers. This is a pivotal leadership role ensuring customer demand is translated accurately and efficiently into executable production plans. You will lead the teams responsible for: • Customer service interface with Sales Companies and RDCs, • ERP item setup and master data integrity (One Jeeves), • BOM and routing creation, • Artwork and print preparation for production, • Sales & Operations Planning (S&OP) and production scheduling Your focus will be on data accuracy, planning discipline, and production readiness to ensure delivery Right First Time (RFT) in line with Quality, Cost and Delivery (QCD) objectives. You will act as the operational bridge between Sales and Manufacturing, driving cross-functional alignment and continuous improvement. Key Responsibilities • Lead customer service and order management processes, • Own item creation, BOM/routing accuracy and ERP governance, • Drive S&OP, Master Production Scheduling and capacity planning, • Convert demand into achievable production plans, • Develop and manage departmental KPIs, • Champion lean practices and continuous improvement Does this sound like the right challenge for you? So, who are you? We employ people from all walks of life and with a wide range of work experiences. To succeed in this role, we are looking for the following skills and experience: • 5+ years’ experience in supply chain, planning or factory coordination within manufacturing, • Strong ERP expertise, • Proven experience in master data management and production planning, • Analytical, structured and KPI-driven, • Strong communicator with the ability to lead cross-functional teams, • Passionate about process improvement and operational excellence What We Offer: • Work in a business with global scale – where people are empowered to make decisions locally., • Grow with a company which has big ambitions – both for the business and our employees., • Help us improve the shopping experience and drive sustainability in retail., • Competitive salary and benefits and a collaborative and supportive work environment. Want to know a little more about us? HL Display has its headquarters in Stockholm, Sweden. We have sales offices in 23 countries, covering 39 markets, and distribution partners covering the remaining markets globally. Our production facilities are located in Sweden, Poland, UK, Germany and China and handle a variety of industrial processes, including plastics and metal fabrication, printing and assembly. Our three key customer segments are retail food, branded goods suppliers and non-food retail. We are deeply committed to our behaviours: • taking ownership;, • acting with speed; and, • working as one team With these values, and our great people, we are proud to be on track to delivering on our ambitious growth plans. The company has 1,400 employees and net sales of 3,000 MSEK. HL is a wholly owned subsidiary of the listed Swedish Business Group Ratos.