Complaints jobs in PortisheadCreate job alerts

Management and oversight of an existing complaints team across the Investment Management team. Helping recruit and grow the Financial Planning complaints team. Hands-on duties of handling complaints from clients whilst the team is in its infancy.

The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activities in line with the ombudsmen code. You will play a key role in ensuring policy, process and regulations are followed, ensuring you provide a prof...

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Duties of the Complaints Assistant role will include, but...

Respond and resolve a wide variety of queries and complaints via multiple channels such as telephone, email, post, chat, web, review forums and social channels. * Ensure all cases are recorded on the ...

Respond to customer complaints and feedback liaising with internal and external stakeholders so appropriate, proportionate action can be taken. * Maintain accurate records, data on IT systems/housing ...

Have the ability to receive and act on feedback, complaints, concerns and compliments in a timely manner while striving for customer excellence. * Create and maintain working service development ...

Address complaints relative to the internal complaint procedures The ideal candidate will have excellent analytical, communication and organisational skills. If you are an ambitious, collaborative ...

... complaints investigation and reporting. You will use our database to input income batches, and you will also be confident using excel to reconcile data. Don't worry if this is new to you, full ...

Investigate and resolve complaints and queries, in line with the divisional & regulatory complaint procedures. Identify the cause of the complaint, work to improve the process whilst balancing the ...

Proactively investigate customer complaints and technical issues and ensure root cause and CAPA is implemented. * Ensure raw material risk assessments are completed, reviewed and raw materials are ...