Complaints jobs in LowestoftCreate job alerts

An understanding of dealing with complaints from the first stage and working within a complaints team would be beneficial. Salary: Starting Salary at £32,558, with future progression opportunities to £34,635 per annumShift Hours: PermanentComplaints HandlerAgile Hybrid Homeworking - Based at any o

Complaints and Feedback ManagerRochdale£44,821RBH currently have an opportunity for an experiencedComplaints and Feedback Manager to join their Customer Experience team. You will be accountable for resolving complaints and promoting service excellence

We are currently looking for experienced Customer Complaints Handler to join our client in Barton-upon-Humber. Applicants must have previous complaint handling experience Customer Complaints Handler Barton-upon-Humber £27,308 per annum + £5

A leading technology provider in the UK is seeking a Business Consultant to join their team.This role involves leading software implementations, configuring solutions, and delivering training to clients.The successful candidate will have a minimum of 2 years of experience in a relevant position and

A leading housing association in the UK is seeking a skilled Complaints Compliance Officer to manage outcomes from Housing Ombudsman Service determinations. In this role, you will utilize your knowledge of complaints legislation to guide decision-making and work collaboratively with various stakehol

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. This role plays a critical part in ensuring complaints are investigated thoroughly, resolved fairly, and handled in line

This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes. Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal作为 tukuna casE complaints, and outcomes to inform service imp

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, mediation and complaints. In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service. Knowledge of Local Authority complaints procedures.

A legal consultancy firm is seeking a Case Reviewer to conduct independent reviews of complaints regarding Service Police forces.

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic direction of our complaints de

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A leading MedTech firm in Greater London is seeking a Complaints Officer to assess and process complaints in a regulatory environment.

Role: Complaints and Information Manager. Analyse trends, identify root causes and turn complaints into learning and improvement. Proven leadership in complaints, information rights or regulatory/customer services.

This player-coach role involves managing complex chargebacks and complaints.

A leading UK financial services group is seeking a Complaints Manager for their PRT Client Services team to manage Defined Benefit pension complaints. Responsibilities include investigating complaints, analyzing data, and collaborating with third-party suppliers.

A respected Housing Association in North London is seeking a Complaints and Information Manager for a 12-month fixed term contract. The role involves leading the Complaints & Information Team, enhancing service delivery, and ensuring compliance with legislation. Ideal candidates will possess strong

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

The successful candidate will lead the management of complaints, enquiries, and compliments, ensuring high standards of service delivery.

A London Local Authority is looking for an experienced Reviews & Complaints Manager to lead complaints and statutory reviews in housing services. Candidates should have strong experience in managing complaints, knowledge of Housing Act legislation, and the ability to produce high-quality responses.

Ideal candidates will have extensive experience in handling complaints, excellent communication skills, and strong knowledge of relevant legislation. A leading arts organization in Greater London is seeking a Complaints and Information Manager to enhance customer experience and manage information ri

A global software company in the United Kingdom is seeking a Business Consultant to enhance customer experience through cloud-based solutions.The role involves leading software implementations, conducting workshops, and providing training.Ideal candidates should have at least two years of relevant e

Acts as the main contact for complaints, FOI requests, data protection enquiries, Ombudsman/ICO cases, and Member enquiries within Children's Services. Manages and investigates complaints, ensuring they are logged, tracked, resolved within legal timescales, and meet quality standards. FOI, GDPR/DPA,

Ready for the next step in your career? Join a collaborative, enthusiastic team working.AtAptean,you’llhelp deliver best-in-class solutions that improve customer experience.We’re looking for a Business Consultant to strengthen our position as the leading provider.You’ll join a fast-paced, grow

You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You will also investigate complaints and resolve within the regulatory framework prescribed by th

Take responsibility for complex, multi‑service complaints and specialist investigations from receipt through to resolution. Support the delivery of training for new and existing staff on complaints processes, procedures, and systems. Demonstrable experience resolving complaints within a diverse co

We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service, reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on ov

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

In this role, you will be the first point of contact for complaints, ensuring concerns are handled sensitively and recorded accurately.

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standa.

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombud. Complaints Resolution Officer / Complaints Handler (Housing / Repairs).

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Solve complex open and ongoing complaints. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial.

Tribunals, Mediations & Complaints Manager -North LondonRate of pay: Up to £500 per dayContract Duration: 3-month contractWorking Arrangements: Office attendance required every WednesdayPertemps are currently recruiting for an experienced Tribunals, Mediations & Complaints Manager to join a North L

Job Title: Driver (Self-Employed).Take the next step in your career now, scroll down to read the full role description and make your application.Shift: Early Morning (03:00 am - 09:00 am) 7 days a week.Requirements: Valid UK/European Driving License, access to your a van.Don't have a van? We can poi

Local Authority Housing, Homelessness Complaints and Enquiries Officer, Central London Pay rate £40 per hour Contract role, Local Authority Housing Services Pertemps are recruiting for an experienced Homelessness Complaints and Enquiries Officer in the Central London area. Exp

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Our Client based in Stevenage are looking for Class 1 Delivery Drivers to join their busy team.Do you have the right skills and experience for this role Read on to find out, and make your application.Primarily multi-drop deliveries to our customer's stores.Reporting to a Transport Front Line Manager

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You've handled commercial combined/package claims but have a real interest in all things marine.Handling claims for boatyards, boat dealers and even restaurants on marinas would be really interesting to you.This is an exceptional opportunity for a Marine or Commercial Combined Claims Handler to beco

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Junior Claims Handler (Marine).Kent (Hybrid/Office-based options available).We are looking for a motivated and detail-oriented Junior Claims Handler to join our Marine Claims team.This role offers an excellent opportunity to begin or develop a career within the specialist field of marine insurance.Y

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The Rewards and Benefits on Offer;Full time and permanent position from day one!Monday Friday working hours offering a healthy work/life balance.Easily accessible officesFriendly and supportive working environmentCompetitive starting salary The Company you will be working for;MTrec Recruitment are