Retail Customer Advisor (Lowestoft) - 20 hours
13 days ago
Lowestoft
Location: 73 London Rd North, Lowestoft, United Kingdom, NR32 1LS. Salary: £13.72 per hour + an on‑target bonus of 15%, paid monthly based on store performance. • Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued., • Service Excellence: Create exceptional experiences by tailoring and promoting innovative products and services., • Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals., • Solution Efficiency: Provide personalised solutions for customers with general mobile or network enquiries, ensuring prompt resolution., • Customer Focused: Deliver exceptional service and understand customer needs., • Team Collaboration: Work well within a team to maintain a positive, high‑performing environment., • Problem Solving: Resolve customer enquiries proactively and resourcefully., • Full training provided; prior knowledge of products not required., • Ambition and drive to learn, strong enthusiasm for customer service., • Ability to work collaboratively and handle multiple tasks., • Proactive approach to problem solving., • Competitive pay and bonuses., • Up to 31 days off plus 2 bank holidays., • Benefits such as discounts, vouchers, pension plan and more., • Ongoing development opportunities and learning & development tools. #J-18808-Ljbffr