Complaints jobs in BarnsleyCreate job alerts

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

Housing Officers, Repairs, Neighbourhood Services) to gather information and resolve issues * Maintain accurate records of complaints and actions taken, ensuring compliance with corporate policies and regulatory requirements * Prepare reports on complaints trends, outcomes, and ser

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. Youll have extensive complaint

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Service. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure residents feel heard and their concerns are resolved fairly an

The position includes responsibilities like managing complaints, ensuring legal compliance, and serving as a technical contact for clients.

A respected financial services organization in Epsom and Ewell is seeking a Complaints Resolution Specialist. You will be responsible for investigating and resolving complaints impacting financial and regulatory aspects while driving client-centric changes.

A pioneering fintech firm in Greater London seeks a Complaints and Fraud Investigator to lead investigations, enhance customer experience, and drive continuous improvement.

A leading restaurant chain in the UK is seeking a Senior Customer Support Manager to lead the team responsible for handling customer complaints.

A fintech car finance company in Greater London is seeking a Complaints and Fraud Investigator to enhance customer experiences and execute fraud investigations. The role includes investigating complaints, driving continuous improvement, and supporting vulnerable customers.

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). Coordinate investigations and ensure all complaints are handled within stipulated times

As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. Manage and investigate customer complaints from initial receipt through to final resolution. Accurately record complaints

A UK-based enforcement oversight body is looking for an Investigator to conduct thorough investigations into complaints against enforcement agents.

A local government authority in the West Midlands seeks a Housing Complaints and Quality Officer to investigate housing complaints and enhance service delivery.

A leading wealth management firm in the UK seeks a Complaints Investigator on a fixed term remote contract for 9 months. The role involves investigating and resolving complaints, liaising with stakeholders, and ensuring compliance with regulations. Ideal candidates have experience in complaints inve

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A well-known financial services provider is hiring a Specialist Service Consultant to enhance customer experiences through effective complaint handling.Candidates should possess strong customer service and communication skills, with a proven background in resolving customer issues.The role supports

A customer-focused housing organization is seeking a Complaints Resolution Partner in Peterborough.

A good understanding of the regulator’s approach to complaints. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!# About the RoleLevel: 3Location: Fully remoteContract: Fixed Term Contract/

The role requires experience in social housing, complaints management, and strong communication skills. Responsibilities include managing complaints, providing excellent customer service, and collaborating with colleagues.

A leading financial services provider is seeking a Complaints Investigator to conduct fair investigations and resolve complaints while adhering to regulatory standards.

Ensure the practice's complaints process adheres to the NHS Complaints Regulations 2009, CQC Regulation 16 (receiving and acting on complaints), and CQC Regulation 17 (good governance and learning from feedback). Coordinate investigations and ensure all complaints are handled within stipulated times

Be the first point of contact for complaints and escalate as required. Acknowledge, categorise and manage complaints from initial contact to final response. Maintain up-to-date records of complaints, learning actions and outcomes; ensure timeliness per TLCP procedures.

To take things to the next level, we're seeking a sharp and driven Complaints and Fraud Investigator who is passionate about delivering the best service to customers and protecting our business. We are searching for an exceptional Complaints and Fraud Investigator to join our dynamic team. Reporting

Contribute to learning lessons events and keep complaints pages on the website up to date; conduct complainant satisfaction surveys. Maintain knowledge of NHS Complaints Regulations. Be the first point of contact for complaints and escalate as required.

An NHS GP practice in Lancashire is seeking an experienced complaints lead to oversee patient feedback management and ensure compliance with NHS standards. This crucial role requires excellent communication, strong organisational skills, and experience in complaints management. The successful candid

Maintain accurate complaints and enquiry data and contribute to reporting and service improvement. Key requirements for the successful Housing Complaints and Quality Officer are:. Experience investigating and responding to complex complaints.

In January 2025 we launched our complaints handling function and are now receiving approximately 100 complaints per month. Conduct thorough investigations into complaints regarding enforcement agents, determining if processes were followed correctly and if individuals were treated fairly.

Responsibilities include coordinating the complaints process, drafting responses, and collaborating with teams for resolution. Required skills include excellent communication, strong organizational abilities, and significant experience in complaints handling. A healthcare provider in the UK is seeki

Previous experience as a Complaints Investigator desirable. You will have experience in dealing with regulatory complaints within a Financial Services environment. A good understanding of the regulator’s approach to complaints.

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

Complaints Review Officer, Tower Hamlets. Vitalis are recruiting for an experienced Complaints Review Officer to work in a team in Tower Hamlets.

To take things to the next level, we're seeking a sharp and driven Complaints and Fraud Investigator who is passionate about delivering the best service to customers and protecting our business. We are searching for an exceptional Complaints and Fraud Investigator to join our dynamic team. Reporting

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

A recruitment agency is seeking a Complaints Review Officer to join their team in Tower Hamlets. The role involves investigating complaints at stage 2 for Housing Ombudsman cases, requiring experience in complaint investigation.

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

The Team Leader – Deputy Harbour Master – Marine reports to the Executive Manager - Harbour Master and is a member of the service management team.The Team Leader provides information and advice to the Executive Manager to support service and directorate decision taking and the provision of suppo

Team Leader - Tills & Grocery - Full Time.As a Team Leader in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community.You will lead your team in providing exceptional service and ensuring every customer e

If the following job requirements and experience match your skills, please ensure you apply promptly.Sheffield – commutable from Wakefiled, Huddersfield, Penistone, Barnsley.Lucrative employer pension contribution + overtime to boost your annual income.ATA are pleased to partner with xwzovoh a UK

Location: Various UK Locations.Salary: £28,000 – £38,000 per annum + sleep-ins / benefits.Contract: Full-time, Permanent.We are recruiting an experienced and motivated Children’s Residential Team Leader to support the day-to-day running of a children’s home.This role is ideal for a senior su

Team LeaderWeavers Lodge, Castle CaryAdult Residential Care£15.Weavers Lodge situated in Castle Cary, offers a warm and supportive environment for up to 8 adults with learning disabilities and complex behavioural needs, who may also have Autism, Mental Health conditions, and communication difficult

Role: Block Management Team Leader.Working Week: 5 day working week | Monday – Friday.Proper Recruitment are proud to be supporting a long-established and highly respected independent estate agency in North / North West London with their search for an experienced Block Management Team Leader to le

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa.In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al A

Claims Handler - Personal Injury (M&CL).This is an excellent opportunity to join a forward-thinking legal and insurance environment where your expertise will be valued, your voice will be heard, and your professional growth supported.Managing large Loss and Complex claims.Proven experience in third-

You’ll be joining an established team that run pre-action and litigated claims including housing conditions, disrepair, possession, and injunctions.This opportunity comes with a range of benefits, including: 25 days annual leave (rising to a max of 30 days), a pension scheme, health and well-being

Packing Engineering Team Leader.Monday – Friday; Alternating shift pattern).We are on the hunt for a Packing Engineering Team Leader to come and join our Alternating Engineering team based out of our Pontefract site.This role will be critical in ensuring efficient operation of the department durin