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At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are int...

Working with one of my key clients, I have an exciting position available for a tenacious, experienced Purchase Ledger assistant. Working within a large organisation within a busy, high volume, fast paced, friendly team you will have the skills and knowledge to implement, drive and trouble shoot...

Join to apply for the Software/IT Support Manager role at Axon Moore 15 hours ago Be among the first 25 applicants Join to apply for the Software/IT Support Manager role at Axon Moore This range is provided by Axon Moore. Your actual pay will be based on your skills and experience — talk with...

Customer Experience Shift Manager Apply remote type #TJ-UK locations Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PR time type Full time posted on Posted 8 Days Ago job requisition id JR40000805 Chubb Fire & Security have an exciting opportunity for a Customer Experience Shift...

Regional Operations Manager – Drive Quality, Inspire Teams, Lead with Purpose (Full-Time) Are you an experienced Regional Operations Manager ready to take the next step in your career? Do you have a passion for supporting individuals with Autism and Learning Disabilities while mentoring and gu...

Social network you want to login/join with: Client: East Lancashire Hospitals NHS Trust Location: Blackburn, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 12ae5fcf5b45 Job Views: 5 Posted: 22.06.2025 Expiry Date: 06.08.2025 The purpose of this post invol...

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description At Frasers Group, we are not just a retail powerhouse-we are a community built on a passion for sports, fitness, and an active lifestyle. Our Paddle Clubs are at the heart of t...

Chubb Fire & Security have an exciting opportunity for a Customer Experience Shift Manager to join our Customer Excellence Contact Centre based in Blackburn (BB1 2PR), managing an Inbound Customer Experience operation (Monday to Friday), on a full time, permanent basis. SALARY: £37,000 - £42,00...

Join to apply for the Workshop Controller - Dacia - Renault role at Stoneacre Motor Group. Continue with Google 4 days ago Be among the first 25 applicants We are excited to be recruiting for a Workshop Controller. This is an excellent opportunity to join one of the UK's fastest growing motor...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. ...

Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House...

Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary About ICare Group: At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we se...

An exciting opportunity has arisen for a CQC Registered Manager with 2 years’ experience to join a well-established social care organisation. This full-time role offers a salary of £40,000 and benefits. As a CQC Registered Manager, you will lead the development of a high-quality domiciliary car...

As a TPS Parts Sales Executive you’ll be responsible for handling external sales enquiries and achieving allocated sales targets for Volkswagen TPS. You will develop and maintain long term relationships with customers whilst providing expert knowledge, advice and support. Your role will be to en...

Social network you want to login/join with: col-narrow-left East Lancashire Hospitals NHS Trust Blackburn, United Kingdom Other - Yes col-narrow-right 2f7e5cf8302f 10 22.06.2025 06.08.2025 col-wide To deliver clinically excellent person-centred care that promotes independence, recov...

What will I be Doing: - Maintain budgetary control over operations - Order equipment and resources as necessary for operations - Responsibility for maintaining H&S standards on site - Ensure planned and preventative maintenance is undertaken on all plant and equipment - Managing performanc...

Go the Extra Mile with Smile! Join Smile Dental Care now - Your Path to a Rewarding Dental Career! Are you looking for a place to grow your career? Look no further! Smile Dental Care is an award-winning organization, and we believe that dentistry is not just a job, but a lifestyle and a career...

BDS are currently working with a leading housing association to recruit a Supported Housing Advisor to provide a housing management service within one of their sheltered services for the over 55s in Blackburn, BB1 area. Duties: - Daily welfare checks to residents. - Facilitate property letti...

Job Title: Quality Manager Location: Blackburn, Lancashire Industry: Manufacturing – Automotive / Aerospace Employment Type: Full-time-Permanent Salary: £55-£65k doe plus benefits Reports to: General Manager Working hours: Monday to Thursday 8:30am -5pm and Friday 8:30am- 4pm- site based More Abo...

Sales Administrator – Exclusive to Axon Moore Location: Blackburn Salary: £27,000 + benefits Hours: Monday–Thursday 8:30am–5:00pm | Friday 8:30am–3:00pm Extras: Birthday day off The Opportunity Axon Moore is exclusively representing a well-established, values-driven business in the search for a S...

Manage the full lifecycle of complaints, from acknowledgement to resolution, including redress calculations and FOS escalations. Handle multiple complaints simultaneously, ensuring all are resolved within regulatory timeframes. Investigate root causes of complaints, identify trends, escalate issu...

Lead on the management of the complaints process for housing repairs and on the investigation, reporting and resolution of complaints. The ideal candidate will extensive experience dealing with complaints, preferably within a social housing context. Experience of customer services including compl...

Previous experience working within a complaints role with a proven ability to investigate and respond to complex complaints. Your mission will be to uphold great service levels for our customers and ensure iwoca is learning from the complaints we receive. Investigating customer complaints, ensuri...

Senior Complaints Investigator (Housing) - 12-Month Fixed-Term Contract. Senior Complaints Investigator. This is an excellent opportunity for a confident and empathetic professional to ensure the fair resolution of complaints while driving service improvements across the organisation.

Complaints Advisor (Tuesday - Saturday 37. Complaints Advisor (Tuesday - Saturday 37. Complaints Advisor (Tuesday - Saturday 37.

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Aberdeen, Aberdeenshire, Moray.SSEN Transmission are seeking an Auxiliary Technician to join us in the goal of achieving Net Zero.Our Auxiliary Technicians provide the front-line technical expertise and...

This is not just any complaints handling role - you will be dealing with a wide range of complex complaints relating to all product types, including those that are FCA reportable. As a Complex Complaint Specialist, ( Internal Title - Specialist Care Manager ) you will be responsible for taking ow...

Holding responsibility for coordinating the full investigation of all Stage 1 complaints. Accurately logging all complaints and raising these accordingly. Liaising with contractors to book in appointments and repairs in relation to complaints raised by tenants and their respective properties.

As a Complaints Handler at ManyPets, your responsibilities include managing inbound customer complaints and referrals from the wider Operations team. Handle complaints constructively, escalating when necessary. About the Role: Complaints Handler.

Must be able to work cross-functionally and be able to lead teams Complaints quality Engineers and Investigators to complete appropriate complaints documentation for products and processes. Provide consultation and guidance on complaints investigation, impact assessments, risk assessments, and en...

This is a critical role within their new Complaints Centre of Excellence, focusing on high-volume, high-risk complaints and Housing Ombudsman cases. Experience handling sensitive or high-risk complaints with reputational impact. Job Title: Complaints Dispute Resolution Lead.

Prepare detailed reports and share learnings from complaints to prevent repeat complaints from occurring including with the senior management team. We’re looking for an exceptional investigatorwith an eye for detail and a natural talent for building relationships, to join our small Complaints Tea...

As a Complaints Handler at ManyPets, your responsibilities are to help manage inbound customer complaints and any complaints which are referred to you by the wider Operations team. Undertake regular QA checks on complaints, ensuring our teams are handling complaints appropriately. Complaints mana...

Confidence in speaking to players and picking up the phone to manage their complaints. As a Complaints Executive you’ll take ownership of our player feedback loop, using your investigative powers to identify the root cause and relay outcomes to our players which inform. Responding to complaints a...

Job Title: Complaints and Patient Advice and Liaison (PALS) Coordinator. Complaints and Patient Advice and Liaison (PALS) Coordinator. Handle complaints and provide advice on resolution processes, signposting, and appropriate outcomes.

Job Title: Complaints Investigator. The successful candidates will need to hit the ground running with minimal training and take full ownership of complaints from start to resolution, while maintaining excellent service standards. Investigate and resolve complaints in line with regulatory framewo...

View these similar available jobs instead:.Job DescriptionA Quality Engineer job opportunity with a manufacturing organisation based in Merseyside Your new company You will be working for an established manufacturing organisation based in the heart of Merseyside, who provide their customers with ...

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

As a Corporate Complaints Data Analyst, you will support the Corporate Complaints Manager in designing, implementing, and maintaining a comprehensive Power BI dashboard to consolidate and visualize complaints data across all product franchises. Collaborate with the Corporate Complaints Manager to...

Key Responsibilities: ✅ Log, triage, and resolve level one complaints across all contact channels ✅ Handle calls from customers wishing to register or follow up on complaints ✅ Support front-line teams with escalated issues ✅ Gather evidence and prepare robust complaint case files ✅ Coordi

Leading our Complaints, Retentions, and Reviews teams, you will champion the customer experience—handling complex complaints with empathy, supporting retention strategies, and surfacing feedback for continuous improvement. Manage communications for complex complaints and generate reports on trend...

Manage the full lifecycle of complaints, from acknowledgement to resolution, including redress calculations and FOS escalations. Handle multiple complaints simultaneously, ensuring all are resolved within regulatory timeframes. Investigate root causes of complaints, identify trends, escalate issu...

Position: Managing Director - Complaints-resolution, Evaluation and Integrity Unit (MD-CEIU). Department/Division: Complaints-resolution, Evaluation and Integrity Unit. Managing Director - Complaints-resolution, Evaluation and Integrity Unit (MD-CEIU).

Key Responsibilities: ✅ Log, triage, and resolve level one complaints across all contact channels ✅ Handle calls from customers wishing to register or follow up on complaints ✅ Support front-line teams with escalated issues ✅ Gather evidence and prepare robust complaint case files ✅ Coordi

Are you a Senior Complaints Manager looking for your next contract role? I am currently working with RB Greenwich to recruit a Senior Complaints Manager on a contract basis. Assist in preparing complaints, reviewing service responses, and investigating complex complaints, analyzing evidence and l...

Responsibilities: Ownership of Conduct Risk and Consumer Duty frameworks Managing of Conduct and Complaints team Adherence to Lloyd's and FCA regulatory requirements Fostering a positive conduct environment.

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Dundee, Perth, Sloy, Oban, Argyll & Bute.Permanent | Full Time| Flexible working options available.As a Protection Field Engineer at SSEN Transmission, you'll be instrumental in achieving Net Zero.This ...

Requirements: At least 2 - 5 years experience in a complaints handling role, preferably within the financial services, fintech/ crypto sectors. Our client, a leading global fintech is seeking highly motivated Complaints Analysts to join its compliance team in London. Key Responsibilities: Thoroug...