Complaints jobs in Blackpool

Your initial responsibility will be to review the current customer service and complaints management journey, recommend and implement changes, collaborate with IT to set up systems, implement a ...

Your initial responsibility will be to review the current customer service and complaints management journey, recommend and implement changes, collaborate with IT to set up systems, implement a ...

Your initial responsibility will be to review the current customer service and complaints management journey, recommend and implement changes, collaborate with IT to set up systems, implement a ...

Aid the Complaints Officer in addressing Complaints by following formal complaints processes. * Accurately record requests and information received via email and phone. * Conduct data processing ...

Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process * Liaise and build relationships with insurers and customers ...

Additionally, you will proactively identify opportunities to minimise data breaches, errors and overall complaints.You will join a friendly, welcoming and sociable work culture where there are many ...

Respond to complaints and general enquiries professionally and promptly. * Contribute to the development of efficient processes and systems in respect to SRU and criminal justice procedures. Required ...

... any complaints in line with policy and procedure in the absence of the Manager/Deputy, taking details and referring upwards when required Requirements: * driving license and access to a car is ...

Handling complaints or escalating them to the relevant teams where necessary. * Liaising with couriers for delivery disputes. * Highlighting website issues to the relevant teams. * Assisting the ...

We aim to deliver gold plated service and resolve customer queries and/ or complaints at first point of contact. Our contact center's can be contacted at any time during business hours from 0830 to ...

To serve the public in the most courteous and efficient manner including effective handling of enquiries and complaints with the ability to deal well with change, uncertainty and flexible enough to ...

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. You will need A can do attitude and feel ...

Resolving customer complaints * Updating CRM systems * Liaising with internal teams * Endeavour to resolve any issues the customer may have * Communicate feedback to senior personnel on the customer ...

Complaints - Raise, investigate and provide solutions with QA - respond to customer. * Range & New Developments - actively sell product range to customers, provide an agreed service level

Resolving customer complaints with professionalism and patience. * Working cooperatively with the Customer Service team to drive sales and enhance customer satisfaction. * Participating in team ...

Address complaints in accordance with company protocols, ensuring equitable treatment of customers. * Stay abreast of technical, legal, and market developments through ongoing training initiatives

Report incidents and complaints * Attend meetings and training * Perform other duties as required General * Implement Equal Opportunities Policy * Participate in quality assurance * Familiarise with ...

Raise complaints with suppliers for incoming goods where orders are not delivered on time and in full. Skills and Requirements * Reliable, focused and detailed orientated * Someone who can take this ...

Resolving customer complaints and concerns. * Keeping up to date with our Quality procedure in relation to ISO 9001. Qualifications and Skills * Good work ethic, taking pride in your work. * Flexible ...

Taking ownership of performance and offering solutions including dealing with member complaints.- Act as an escalation point for complex queries and service matters, whilst utilising subject matter ...

... Complaints Handler, or a Claims Management Expert. Responsibilities * Establish contact with complainants within 24 hours of receiving a complaint and initiating our 'triage' process, using the tools ...

... complaints and clinical investigations using current best practice approaches Knowledge in research processes and practice and able to analyse data and write reports Competent IT skills and able to ...

Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and ...

Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic issues. At KMC we endeavour to resolve telephone complaints at first point of contact through our Cus...