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We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for

Prepare detailed reports and share learnings from complaints to prevent repeat complaints from occurring including with the senior management team. Can you turn a negative into a positive?We’re looking for an exceptional investigator with an eye for detail and a natural talent for building relati

The CCG Complaints Team have responsibility for handling complaints about CCG's civil compliance activity. Complaints Investigator - Birmingham. This includes complaints that have arisen in C-A, FIS (civil compliance and Economic Crime Supervision), ISBC, LB and WMBC.

Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a perma

Experience in Customer Service or Complaints Handling. Handle incoming customer complaints via phone, email, or live chat, ensuring a positive and empathetic approach to every situation. Investigate issues thoroughly, liaising with internal teams to resolve complaints efficiently and to the customer

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. This includes handling student complaints and appeals, processing data requests under GDPR,

Have previous exposure to problem-solving and client complaints.

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

Care Assistant - Bank - Chorleywood.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. You will establish a high-performing team, design efficient, tech-enabled complaints handling processes, and act as the subject matter expert for all regulated and non-regulated compl

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. Daily provision of advice and guid

Housekeeping Assistant - Care Home - Melbourn.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assist

The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managing and resolving customer complaints. As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints

Activities Assistant - Care Home - Burwash.As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests th

We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow. This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints. Resolving complex issues wi

Kitchen Assistant - Bank - Care Home - Denmead.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents'

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. We are seeking self-motivated and proactive individuals to join our busy Claims, Inquests, and Complaints team. Can

Housekeeping Assistant - Care Home - Leamington Spa.The working hours for this role would be three days per week - 9am to 3pm OR 8am to 2pm with rotational weekends.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Kitchen Assistant - Care Home - Fontwell.Cooking experience is essential for this role **.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious di

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. As our Complaints and Resolutions Manager, you will be involved in the following key areas of responsibility:.

Lilleshall Sports Centre,Shropshire,TF10 9AT.As and when required, between Monday to Sunday 09.Transport provided to and from Telford & Newport.Here at Lilleshall Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun.To be the

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. Working within the Patient Safety and Governance Department to receive and process

Kitchen Assistant - Bank - Care Home - Melbourn.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents

You will be responsible for the management of all complaints received into the Local Authority. Demonstrable experience of supporting a Complaints or FOI function and / or working in a customer service Information service dealing with the public. Experience of investigating and resolving complaints

Housekeeping Assistant - Bank - Care Home - Denmead.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank H

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

Kitchen Assistant - Care Home - Burwash.As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing a

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

For example, candidates who have worked with complaints directly for an insurance organisation or within a financial organisation. Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator.

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Our complaints service is growing, and we're looking for experienced colleagues to join us in delivering excepti

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

Elmhurst is currently recruiting for a new team member to join our Auditing and Complaints Handling Team. This role is responsible for managing and coordinating the complaints process related to accredited energy assessors, ensuring all cases are handled efficiently, impartially, and in line with re

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. You will manage complaints which have been escalated.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Team Leader (Duty Manager) - Prezzo Italian.Prezzo Italian, you’ll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high.You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamle

Hamilton Woods Associates have been engaged by a renowned social housing provider in Kent, to recruit to a Housing Senior Complaints Officer on a temporary basis. Managing a team of x2 Complaints Invesigators. Providing analysis and report findings to senior management on complaints and dissatisfact

Care Team Leader - Hampstead, NW3 3BX, United KingdomAs a Team Leader based at Compton Lodge, Central and Cecil, you’ll be supported by the Home Manager and play a key role in leading and supervising a dedicated team of caring professionals.Working closely with your team, you’ll ensure that the

Supporting positive external relationships to strengthen the organisation's reputation for handling complaints fairly and transparently. Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in.

Babergh and Mid Suffolk District Councils Address: Stowmarket, Suffolk IP14 5ATSalary: £37,280 - £44,075 per annumHours: Full time, 37 hours per weekContract: Permanent This role is open to full time, part time, and job share applications, all of which will be assessed equally.Join our teamWe are

Have you worked in a position where your sole duty has been handling FCA-regulated complex complaints? *. Pick out the complaints points you would address if you were handling this. Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints

Team Leader - Building Your Futures - PO1 2AL, United KingdomJob Category: Social Care ChildrenRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37About Portsmouth City CouncilPortsmouth City Council is a unique organisation, committed to making a difference, and is guide

Managing all aspects of the complaints process, from initial receipt through to resolution and remediation. Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager - Wealth Management, west midlands.

Education Support Worker (0179-25) - Derby, DE22 1GBAbout the UniversityWe have one simple promise – to make a positive impact.Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.The University of Derby is a modern un

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

Nursery Team Leader - Winchmore Hill0Join Childbase Partnership and be part of something extraordinary.At Childbase Partnership we have been delivering childcare excellence since 1989.Our mission is to give children the best possible start in life and instil a lifelong passion for learning.Across al

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

Customer Service Team Leader (secondment/FTC) - Rail Operations Centre (ROC Three Bridges)Now looking to recruit a Customer Service Team Leader based at Three Bridges (ROC) Are you able to guide the delivery of passenger information during disruption across the network from the GTR Control at Three

Actively manage customer complaints. Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Review and assess complaints referred from Financial Ombudsman Service or any other Alternative Dispute Resolution.

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Grounds Maintenance Team Leader Nuneaton.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Demonstrable experience in a Complaints or Customer Relations role within the Insurance industry. Industry Expertise: Use your background in com

Location: 58 Perth Street, Blairgowrie, PH10 6DL.Contract: 16 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for th

Grounds Maintenance Team Leader Coventry.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

If you have managerial experience, strong leadership, analytical ability, initiative, a solution-oriented consultative mindset, a thorough knowledge of banking, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, divers

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham.No personal care or experience is required, just the right values.The role involves working on a rota pattern which will be three nights per week working 10 hours only each n

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

We are recruiting proactive, motivated, and professional Support Workers to provide person centred support at our Rugby supported living service on a relief basis.Lanchester Court in Rugby, Warwickshire is an exciting supported living complex for 16 residents, consisting of a mixture of self-contain

Location: 2 Church Road, Murston, Sittingbourne, ME10 3RE.Contract: 24 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now app

Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a great opportunity for a .Sustainable Drainage Team Leader .Buckinghamshire Council is a relatively new organisation

Location: 146 Wharf Road, Pinxton, NG16 6LQ.Contract: 20 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply for this ro

Software Commissioning Test Team Leader (ICS).Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets.We enhance the ef

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

At Audley Care, we’re proud of the way we’re enriching people’s lives.How? By helping people maintain their independence in their own home and delivering exceptional care that’s best in class.The Care Assistant role offers homecare services to all our customers ranging from Health & Wellbein

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Grounds Maintenance Team Leader Chester.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Location: Unit 1, Dalfaber Drive, Aviemore, PH22 1UQ.Contract: 35 hours per week + regular overtime, permanent, part time.Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can now apply fo

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

What if you could do the kind of work the world needs?.At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life.You can embrace your curiosity in a culture that celebrates new ideas and diverse perspe

Band: 8A Temporary Funded for 3 Years JOB SUMMARY/ MAIN PURPOSE: The post holder will assist the Service Manager in the development, co-ordination and delivery of high quality service within RBHSC.The post holder will be the conduit between Service Manager and the front line clinical teams.Skillf

Grounds Maintenance Team Leader Southampton.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

Are you a meticulous and reliable individual with a keen eye for detail? We are urgently seeking a new team member to help us create a clean, safe, and welcoming environment for children and staff in a.Walton-le-Dale secondary school.This is a vital opportunity to contribute to a positive learning e

Grounds Maintenance Team Leader Bournemouth.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

Job Title: Childrens Support Worker Agency | £17/hr | Norfolk Job Summary: Weve been supporting childrens services professionals across the UK for over 25 years, giving you access to a wide range of agency opportunities each year across multiple local authorities and private providers.Whether you'r

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs.With multiple locations across London, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling.We are lookin

Location: The Co-operative Food, 65 College Street, Nottingham, NG10 4NN.Contract: 16 hours per week + regular overtime, permanent .Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.You can n

Job Title: Call Handler / Responder Employer: Derby City Council Hours: Monday – Friday, 9:00am – 5:30pm Contract: Until December with the view to extend Job Purpose To provide a responsive call handling and responder service, ensuring that members of the public receive timely,

National Living wage per sleeping night hours.Full Time & Part Time available.Working on a rolling rota, so you will be required to work a variety of days, waking nights and sleeping nights.Are you interested in broadening your knowledge and experience in brain injury? Do you want to make a positive

Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.To be considered for this role you will be required to have the ability to think ou

Grounds Maintenance Team Leader Newport.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendale, a

Are you an estate agent or letting agent of the future – let us help you achieve that goal in the next 2 years?.We're looking for dynamic individuals to join our concierge team in Colchester.As a member of our concierge team, your responsibilities will include:.Handling a high volume of inbound an