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We are recruiting for an experienced supervisor to start ASAP in Rugby Monday to Friday 8am-6pm Responsibilities will include: • Oversee day-to-day delivery of recycling, refuse, and street cleansing services and contracts, ensuring services run on time and within budget., • Organise and conduct scheduled and monitoring of staff to ensure compliance., • Respond to and resolve customer complaints promptly, foll... ZIPC1_UKTJ

Join our team as a Principal Environmental Health Officer and play a leading role in delivering high-quality Regulatory Services that protect and enhance our communities. This is a key leadership position focused on driving service improvements, strengthening standards, and achieving positive outcomes for residents. Key Responsibilities: • Lead and coordinate frontline supervisors across Regulatory Services to deliver strategic objectives, • Oversee enforcement activity, ensuring effective, consistent, and lawful practices, • Investigate complaints, nuisances, and environmental health matters, • Conduct inspections across areas such as Food Safety, Housing, Pollution, and Health & Safety, • Develop and implement policies, systems, and service improvements, • Work collaboratively with internal teams, external partners, and agencies, • Provide expert advice to senior officers and elected members, • Manage data, reporting, and compliance with statutory and council requirements, • Experienced in regulatory enforcement and investigations, • Strong leadership and organisational skills, • Excellent communication and stakeholder management abilities, • Able to analyse complex information and make sound decisions

We're currently seeking a highly motivated and experienced HGV Class 1 Driver to join our growing team in Rugby. You will be responsible for the safe and efficient transportation of goods, ensuring compliance with all regulations and providing a top-tier service to our valued customers. Location will be Rugbywhere you will be expectedto shunt from customerto depot on LST trailersfull training will be given. Shift pattern: 4 on 4 off Night Shift so some Weekend work will be required. Start time: 6pm or 10pm,12 Hour shifts Salary: £40,000 per annum, MonthlyPay Key Responsibilities: Conduct daily vehicle checks in accordance with company procedures to guarantee roadworthiness. Report any vehicle defects immediately and accurately following company protocol. Assist with the loading and unloading of company vehicles. Communicate any customer complaints to the Transport team promptly. Adhere to all current EU road transport regulations. Ensure freight is securely loaded and within weight and capacity limits. Maintain the cleanliness and professional appearance of the vehicle. Essential Skills & Experience: Valid HGV LGV Class 1 licence. Valid Driver Certificate of Professional Competence (DCPC Card). Digital Tachograph card. No more than 6 penalty pointson your driving licence. Proven commercial driving experience. Ability to report customer complaints and vehicle defects accurately and efficiently, following company procedures. Benefits: Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. The Company At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels. TPBN1_UKTJ

Job Title: Waste & Street Cleansing Supervisor Job Type: Ongoing Location: Rugby Rate of pay: Paye £16.90ph Umbrella £21.49ph - but flexible DOE - 37 hours per week Are you a Supervisor looking for work? ARC are currently looking for a Waste & Street Cleansing Supervisor. For this position, you must have the following: Proven experience supervising operational teams in waste management, street cleansing, or a similar field Strong understanding of Health & Safety legislation and operational best practice Strong organisational and time-management skills Full UK driving licence The type of work will involve: Oversee day-to-day delivery of recycling, refuse, and street cleansing services and contracts, ensuring services run on time and within budget Organise and conduct scheduled and monitoring of staff to ensure compliance Respond to and resolve customer complaints promptly, following council procedures Liaise effectively with councillors, officers, and other council departments to maintain service quality Communicate clearly and professionally with the public, maintaining a positive council image Financials including monitoring of operational costs and purchasing Ensure vehicles and equipment are used and maintained correctly Provide accurate data reports, monitor work quality, team performance and oversee the use of staff BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region’s leading companies In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay – with a 1 hour pay resolution guarantee Pension contribution (after 3 months continuous service) On-going assignments Free access to our Health Assured scheme for you and your family Access to Free online training Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people

Ensure complaints are managed in line with internal procedures and the Housing Ombudsman Complaint Handling Code. Capture learning outcomes and support the development of a growing complaints function. Previous complaints handling experience within social housing, housing associations, or local auth

You have to be able to write final written complaints response letters. Applicants must have at least one year of prior experience managing complaints in a UK FCA-regulated financial services environment. The role requires flexibility to handle a range of tasks, including dealing with moderately com

The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. You must be able to evidence a minimum 1 years previous experience in Complain

Customer Services team within the Complaints Department. Confidence handling customer complaints and resolving issues effectively. Customer Services within a Complaints Department.

In this position, you will: Managing and investigating Stage 1 & 2 complaints from tenants and residents Acting as the main point of contact for residents, keeping them informed throughout the complaints process Liaising with internal teams to gather information and resolve issues efficiently Ma

The Complaints Officer is responsible for owning and managing customer complaints and escalations end-to-end,ensuring they are investigated and resolved consistently, professionally, and within defined service levels.

Working pattern:Hybrid (initially more office-based for training, then 23 days in office)Purpose:Manage complaints and information requests (FOI/EIR), ensuring compliance with legislation, delivering high-quality responses, and supporting ser

This Complaints Team Leader position offers the opportunity to lead on complex cases, support a high-performing team, and drive meaningful improvements across housing services.

A leading third-party managing agent is seeking an entry-level administrative professional to join the Complaints Operations team. This role involves managing complaints, drafting professional correspondence, and supporting compliance with regulatory deadlines.

Were working with a public-sector housing provider who urgently requires a Housing Complaints Handler to support their team during a period of high complaint volumes. This is a hands-on role where youll take ownership of stage 1 housing complaints from start to finish, helping to ensure residents re

Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. Experience handling complaints, repairs casework or resident enquiries within

You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You will also investigate complaints and resolve within the regulatory framework prescribed by th

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

A leading fintech company in Greater London is seeking a Senior Manager to oversee compliance complaints, investigate escalated issues, and engage with regulatory bodies.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Strong working knowledge of FCA DISP re

Croydon Council is looking for a Complaints Resolution Officer to manage and investigate complex complaints.

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

Complaints & Continuous Improvement Lead. We’re looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you’ll lead continuous improvement initiatives, streamline process

The role involves analyzing customer cases, resolving service issues, and preventing formal complaints.

We're looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you'll lead continuous improvement initiatives, streamline processes, and manage end-to-end customer complaints

This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. You will be responsible for handling a varied caseload of complex complaints, ensurin

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.

A growing financial services company in the UK is seeking an Aftersales Agent to manage customer complaints effectively. You will be responsible for the entire complaints process, ensuring positive outcomes.

Manage and investigate customer complaints from initial receipt through to final resolution. Acknowledge complaints within required timeframes and maintain clear, professional communication with customers throughout the process. Ensure complaints are handled in accordance with FCA rules, DISP requir

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

A local authority in Greater London seeks an experienced Complaints and Enquiries Officer to manage and resolve complaints related to homelessness services.

You have to be able to write final written complaints response letters. Applicants must have at least one year of experience managing complaints in a UK FCA-regulated financial services environment. The role requires flexibility to handle a range of tasks, including dealing with moderately complex a

This role involves managing the Complaints Management Framework, ensuring timely and accurate regulatory returns across various jurisdictions.

Interim SEND Complaints & Tribunals Officer. We are seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes.

Oyster Partnership is seeking a qualified Environmental Health Officer to support a Dorset-based council.The role includes undertaking food complaint work and health & safety investigations, with the potential for food hygiene inspections.Candidates should have at least 2 years of experience, be EHR

Job Title: Complaints, Members Enquiries & Information Governance Officer. Reporting to: Team Leader – Complaints & Information Governance. To manage and respond to complaints, information requests, and member enquiries within Children’s Services, ensuring full compliance with relevant legislati

Support the team in ensuring all complaints activities are completed within FCA and Lloyd’s regulatory timeframes to avoid breaches and potential penalties. This is an entry‑level administrative role within the Complaints Operations team of a leading third‑party managing agent in the Lloyd’s

This role involves investigating food-related complaints and handling Health & Safety issues, with potential food hygiene inspections required.

Senior Manager, Compliance Complaints page is loaded## Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R16774Job TitleSenior Manager, Compliance ComplaintsJob DescriptionIG is a FTSE 100 fintec

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.

This role requires strong analytical skills, effective communication, and experience in handling complaints.

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

Queen Mary is looking to recruit a new candidate to the Appeals, Complaints & Conduct Officer role within the Appeals, Complaints & Conduct Office (ACCO). The Appeals, Complaints & Conduct Officer is a senior caseworker within ACCO who works across the University to ensure best practice in matters r

Torus Group is looking for an experienced Customer Resolution Team Leader in the United Kingdom to lead the delivery of a high-quality complaints handling service.

Queen Mary University of London is seeking an Appeals, Complaints & Conduct Officer. In this senior caseworker role, you will oversee student appeals, complaints, and conduct cases, ensuring compliance with policies while balancing a supportive approach.

This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements. A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function.

Responsibilities include conducting new premises and food hygiene inspections, as well as managing food and health & safety complaints.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. Leading organisational oversight of cross