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Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) We are self ordering, but carrying with a tray. Floor/waiter,waitress experience is also a plus. You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Duties as below; Greeting guests and customers who enter the shop Provide Excellent Food and Drink standards Be involved in stock control and management Assisting guests to find the goods and products they are looking for Being responsible for processing card payments Stocking shelves with merchandise Reporting discrepancies and problems to the supervisor or manager Giving advice and guidance on product selection to customers Keeping the store tidy and clean( this includes hoovering and mopping) Responsible dealing with customer complaints Keeping up to date with special promotions and putting up displays We are offering a very competitive pay rate, staff food, additional discount for rest of the food, discount for retail and monthly bonus based on sales targets. All the best Uncommon Triptych

The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract

Duties: - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits.

Job Title: Highly Experienced Waiter/Waitress Location: Oasis Bar, Canary Wharf, London Position Type: Full-Time and part time positions avaliable About Us: Oasis Bar, nestled in the bustling hub of Canary Wharf, is renowned for its exceptional service, delicious cuisine, and vibrant atmosphere. We are seeking a highly experienced Waiter/Waitress to join our dynamic team. If you have a passion for hospitality and delivering top-tier service, we want to hear from you. Key Responsibilities: - Provide outstanding table service, including taking orders, serving food and beverages, and ensuring that guests have an exceptional dining experience. - Anticipate and respond promptly to guests' needs, ensuring a personalised and memorable experience. - Maintain a clean and organised dining area, adhering to all health and safety regulations. - Work efficiently during peak hours, managing multiple tables while maintaining a high level of service. - Assist in setting up and breaking down the dining area, ensuring it is ready for service. - Communicate effectively with the kitchen and bar staff to ensure smooth service delivery. - Handle customer complaints and queries professionally, ensuring guest satisfaction. Requirements: - Experience: Must have extensive experience as a waiter/waitress in a high-end or busy restaurant/bar. - Proactive: Ability to anticipate guest needs and take initiative to enhance the dining experience. - Efficient: Strong multitasking skills with the ability to manage time and tasks effectively under pressure. - Customer-Focused: A passion for delivering exceptional service with attention to detail. - Team Player: Excellent communication and interpersonal skills, with a collaborative mindset. - Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: - Competitive salary with tips. - Opportunities for career growth and professional development. - A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier dining destinations! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

About Us Al Dente is an Italian restaurant chain, fresh pasta laboratory and wine shop. We are a resilient and flourishing business with five locations. We provide Great food and Excellent service in a warm and relaxed environment. We are looking for a motivated, experienced Sous Chef to join the Kitchen team on our Angel branch. We are looking for a Sous Chef eager to prepare fresh pasta dishes, quality Italian food, made from fresh, prepared with skills and passion. The ideal candidate will need to be passionate about food, flexible and keen to learn. A self-motivated natural team player that thrives under pressure. Great salary + service charge. The minimum requirements for this Sous chef role include: - Experience at the required level - Ensuring the line and prep cooks prepare the dishes according to the head chef’s specifications and standards - Training new kitchen employees on the restaurant's standards and regulations - Addressing and resolving diners' and clients' complaints quickly - Monitoring the kitchen area and ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards - Ensuring all food products to be prepared are not expired - Experience in BUSY fresh food restaurant - Experience in the pasta section - A genuine passion for creating the finest food - Keen to thrive in the busy kitchen environment - A strong personality – someone looking to challenge themselves - Local to London - Eligibility to live and work in UK The role of the Sous Chef will include: - Handle fresh ingredients, prepare them to the highest standards - Leadership skills - Carry out the service at all sections - Maintain a professional manner while under pressure - Handling staff issues, such as sick leave and attendance, and taking disciplinary action when necessary

*MUST HAVE EXPERIENCE* Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate WAGES DEPEND ON EXPERIENCE

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

🌟 Join Our Team at Crème de la Crepe in Covent Garden 🌟 Are you passionate about creating delicious crepes and providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU to join our team as a Part-time Team Member! Experience Essential: - Training as a Crepe Chef, Server, or Barista - Food and Hygiene Level Two certification Don't worry if you don't have all the necessary experience; we provide comprehensive training to help you excel in your role. As a Team Member, you'll play a crucial role in the day-to-day operations of Crème de la Crepe. Your responsibilities will include: - Carrying out standard operating procedures & cleaning duties. - Coffee & Crepe making. - Drinks making. - Operating the till system. - Handling cash and card transactions. - Full product knowledge of all menu items and services. - Serving customers and ensuring their requests are met to the high standards required. - Provide customers with help and advice. - Ensure every customer is greeted when entering the shop so they know what to do and feel important and valued. - Be aware of your responsibility to make timely delivery of all food & beverage items to customers. - Confident and clear communication with customers to ensure satisfaction and resolution of complaints where required. - Ongoing customer interaction to ensure they are enjoying their food/drinks after they have been served. - Ensuring the food service area is left clean and tidy once all the guests have left – ideally clearing crepe trays etc while customers are still seated and asking how they have enjoyed their experience. - Reporting problems with staff and operations to Management. - Opening and closing the shop. We're looking for hard-working, highly motivated individuals who take pride in their work and strive for excellence. If you're ready to join a dynamic team in the heart of Covent Garden and start making delicious crepes for our valued customers, we want to hear from you! To apply, please contact us ASAP. The successful candidate must be available to begin training immediately. Don't be a pancake, join us at Crème de la Crepe and be part of a team dedicated to creating unforgettable experiences for our customers!

About the job Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English – excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Fixed Term (12-months) - night shift Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Job Summary: We are looking for a motivated and customer-oriented Sales Assistant to support our sales team and deliver excellent customer service. The ideal candidate will help drive sales, ensure the store is well-stocked and clean, and maintain a positive shopping experience for our customers. Key Responsibilities: Greet and assist customers in a friendly and professional manner Provide product information and recommendations to customers Operate the cash register and handle transactions accurately Replenish stock on shelves and maintain merchandise displays Monitor inventory levels and report low stock to the manager Assist with visual merchandising and promotional setups Resolve customer complaints or escalate to the manager when necessary Keep the store clean, organized, and compliant with safety standards Support the sales team in meeting and exceeding sales targets Requirements: High school diploma or equivalent Proven experience in retail or customer service is a plus Excellent communication and interpersonal skills Basic math and computer skills Ability to work flexible hours, including weekends and holidays Positive attitude, reliability, and strong work ethic Preferred Skills: Knowledge of POS systems Understanding of sales principles and customer service practices Ability to work well in a fast-paced environment Multilingual abilities are a plus

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events

We are currently seeking an enthusiastic, passionate and experienced Sales Coordinator to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Coordinator to match the expansion of our business and to meet the enhanced customers’ demand. Key skills and Experience: - The prospective applicant needs to demonstrate the following: - To provides information to customers on products and prices. - To help customers to place orders online through social media platforms. - To fields telephone enquiries from prospective customers on behalf of the sales team. - To prepares sales invoices and maintains records and accounts of sales activity. - To handles customer complaints or forwards them to relevant member of sales team. - Coordinate with suppliers, warehouses, and shipping departments. - To carries out general sales and marketing administrative duties. In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Coordinator looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Duties: 1. Manage a restaurant kitchen 2. Develop new recipes and dishes 3. Inventory control 4. Prepare traditional Japanese cuisines 5. Ensuring plate presentation 6. Dealing with customer complaints in relation to food taste/quality 7. Modifying recipes upon customers' request and needs 8. Ensuring food compliance and regulations are followed during the process.

Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Restaurant Manager to join our restaurant. We are looking for the right person to become the heart of the restaurant and be part of the Chez Antoinette family. This French Bistro located at the centre of Victoria has developed a reputation through the years for its high quality service and offer. It has grown continuously and always managed to beat expectations, you could be the one to take it to the next level. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the General Manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the General Manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in Management role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills ** **In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As Restaurant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.

Main duties: provides information to customers on products and prices help customers to place orders online through social media platforms fields telephone enquiries from prospective customers on behalf of the sales team prepares sales invoices and maintains records and accounts of sales activity handles customer complaints or forwards them to relevant member of sales team carries out general sales and marketing administrative duties.

We are seeking a dedicated and enthusiastic server to join our dynamic team in a vibrant restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each patron enjoys a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and assisting with food preparation while adhering to food safety standards. Responsibilities Greet and welcome guests in a friendly and professional manner. Take accurate food and drink orders using the restaurant's ordering system. Serve food and beverages promptly, ensuring presentation meets our culinary standards. Assist with food preparation as needed, maintaining high standards of cleanliness and organisation in the kitchen. Manage time effectively to ensure timely service during busy periods. Provide recommendations on menu items and answer any questions guests may have regarding ingredients or preparation methods. Ensure compliance with health and safety regulations, including food safety practices. Handle guest complaints or feedback with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong guest services skills with a passion for delivering excellent customer experiences. Basic maths skills for handling transactions and processing payments accurately. Effective time management abilities to prioritise tasks efficiently during busy shifts. Knowledge of food safety practices and culinary techniques is advantageous. Ability to work as part of a team while also being self-motivated when required. Excellent communication skills to interact positively with guests and team members alike.

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).

Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking a friendly and enthusiastic Counter Sales Assistant to join our team. You will play a key role in delivering outstanding customer service while showcasing our delicious range of Turkish delights, baklava, chocolates, pastries, and milk-based desserts. Key Responsibilities: · Greet customers warmly and assist them in selecting from our range of Turkish delights, baklava, chocolates, pastries, and desserts. · Provide detailed information about our products, including ingredients, storage, and serving suggestions. · Accurately process customer purchases, including cash and card payments. · Maintain the cleanliness and organization of the counter and display areas. · Restock counters and ensure products are displayed attractively and meet brand standards. · Address customer inquiries, complaints, or special requests in a professional and friendly manner. Requirements: · Previous experience in retail or food sales is a plus but not required; training will be provided. · Excellent communication and customer service skills. · A friendly and professional demeanour. · Ability to multitask and work efficiently in a fast-paced environment. · Legal right to work in the UK. What We Offer: · The opportunity to work with a globally respected heritage brand. · A supportive and vibrant work environment. · Competitive pay with opportunities for growth. · Training to enhance your skills and build your career in hospitality and retail. · 15% Staff Discount and 1 Meal per day.

Mimi Mei Fair is on the lookout for a talented Dim Sum Chef de Partie to join our buzzing kitchen in the heart of Mayfair. This is a great opportunity to work alongside some of the most respected names in London’s hospitality scene. About Mimi Mei Fair: We’re an upscale Chinese restaurant serving elegant, flavour-packed dishes in one of London’s most stunning dining rooms. Ideal Candidate: - Hands-on dim sum experience in a fast-paced kitchen. - A creative mind aligned with our passion for delivering exceptional dining experiences. You should be eager to learn and experiment with new culinary concepts. - Must be a collaborative team member, great under pressure, always keeps standards high. - Exceptional attention to detail, especially regarding food safety, hygiene, and quality control. Main duties: - Maintain high quality standards in staff performance, food production and presentation service procedures. - Ensure all kitchen appliances are kept clean and are well maintained. - Reports any incidents, complaints, suspicious persons or safety hazards immediately. - Supporting junior team members and helping everyone work at their best. - Reporting any issues – big or small – to the right people straight away - Have an understanding of and adhere to the restaurant rules and regulations and in particular the policies relating to Fire, Hygiene, Health and Safety. What We Offer: - A collaborative work environment - Great food on shift - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair The position is available with immediate start. We can't wait to hear from you!

Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.

Duties includes : Overseeing the daily operations of the restaurant to ensure smooth workflow and high customer satisfaction. Managing food and beverage services, ensuring quality control, portion accuracy, and adherence to health and safety standards. Ensuring the restaurant complies with all health, safety, and food hygiene regulations. Addressing and resolving customer complaints to maintain high satisfaction levels. Supervising service quality to provide an exceptional dining experience for patrons. Controlling costs and working towards maximizing profitability. Managing restaurant inventory, including ordering supplies and minimizing waste. Developing promotional strategies and marketing campaigns to attract and retain customers. Building customer loyalty while continuously attracting new clientele. Demonstrating strong leadership, the ability to work effectively under pressure, and maintaining a focus on operational excellence and customer satisfaction.

Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: - Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. - Collaborate with and support other staff members to ensure efficient restaurant operations. - Guide guests to their assigned tables. - Accurately and efficiently deliver food and beverage orders to tables. - Contribute to a positive and welcoming atmosphere for all guests. - Accurately take and process food and drink orders using the restaurant's POS system. - Address customer concerns and resolve complaints in a professional and timely manner. - Perform opening and closing duties, including table setup, cleaning, and inventory management.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Main duties: provides information to customers on products and prices help customers to place orders online through social media platforms fields telephone enquiries from prospective customers on behalf of the sales team prepares sales invoices and maintains records and accounts of sales activity handles customer complaints or forwards them to relevant member of sales team carries out general sales and marketing administrative duties.

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

We are currently seeking an enthusiastic, passionate and experienced Sales Coordinator to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Coordinator to match the expansion of our business and to meet the enhanced customers’ demand. Key skills and Experience: - The prospective applicant needs to demonstrate the following: - To provides information to customers on products and prices. - To help customers to place orders online through social media platforms. - To fields telephone enquiries from prospective customers on behalf of the sales team. - To prepares sales invoices and maintains records and accounts of sales activity. - To handles customer complaints or forwards them to relevant member of sales team. - Coordinate with suppliers, warehouses, and shipping departments. - To carries out general sales and marketing administrative duties. In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Coordinator looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻ 📝 Main Responsibilities: • Lead and supervise the front of house team (waitstaff and bar); • Ensure warm, professional, and efficient customer service at all times; • Manage bookings, guest reception, and dining room organization; • Coordinate with the kitchen and management to deliver a seamless dining experience; • Train and support new staff members, maintaining high service standards; • Handle customer complaints or incidents with discretion and diplomacy; • Monitor team performance and contribute ideas to improve overall service. ⸻ ✅ Requirements: • Previous experience in a similar role is essential (e.g. Head Waiter, Restaurant Floor Manager, or Front of House Supervisor); • Strong leadership and communication skills; • Fluency in both English and Portuguese is essential; • Well-presented, proactive, and customer-oriented attitude; • Ability to work under pressure and manage a team effectively; • Familiarity with POS systems and reservation platforms; • Flexibility to work evenings, weekends, and holidays as required. ⸻ 💼 What We Offer: • A dynamic and supportive work environment; • Opportunities for growth and advancement within the company; • Competitive salary based on experience; • Staff meals and other benefits to be discussed at interview.

Duties and Responsibilities: · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Prepare and cook a wide variety of Indian Asian dishes in line with the restaurant’s menu, ensuring food is hygienic, nutritious, and meets established quality standards. · Exhibit expertise in traditional Indian curries and introduce a monthly signature “Dish of the Month” to sustain customer engagement. · Ensure full compliance with food safety regulations. · Conduct monthly stocktakes and manage daily food orders according to UK purchasing standards. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Promptly resolve food-related complaints. · Manage staff scheduling to ensure optimal coverage. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Adhere to all health and safety regulations, including food hygiene standards and safe food handling practices. ** Skills/Qualifications/Experience:** · Proven relevant experience, preferably with knowledge of Indian cuisine. · Strong culinary skills and a passion for food. · Excellent organisational and time management abilities. · Ability to work in a fast-paced environment and under pressure. · Strong communication and teamwork skills. · Relevant Bachelor’s or Master’s degree is required.

Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.

3 gorges restaurant We’re looking for a motivated and eager-to-learn Bartender Supervisor to lead our bar team and support our floor staff during busy shifts. No prior experience? No problem! We provide full training to help you master everything you need to succeed. Key Responsibilities: Supervise bar operations and ensure high-quality service. Prepare and serve drinks efficiently and consistently. Train, support, and motivate bar staff. Manage inventory, restocking, and cleanliness. Collaborate with the floor team to ensure smooth service. Step in to assist on the floor as needed (e.g., taking orders, running food, assisting customers). Handle customer queries or complaints professionally. open and close the restaurant What We’re Looking For: A positive attitude and eagerness to learn. Strong leadership and communication skills (or willingness to develop them). Flexibility to support both bar and floor teams. Ability to stay calm under pressure. Excellent customer service mindset. We Offer: Full training – we’ll teach you everything you need to know! Competitive pay (depending on experience) Tips more Than 45 hours a week Supportive team environment Opportunities for growth

Required in Terra Cotta Warriors Ltd Business in London, Manager will make sure the premises run smoothly and that customers are satisfied. Should have responsibilities both ‘front of house and ‘back of house -Typical duties include: Training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Qualifications and training - Qualification in business studies at degree or master level , catering or hospitality or management could give you an advantage. Experience is essential in this field of business or sales. Key skills for restaurant managers Strong customer service skills. Commercial awareness. Interpersonal and team working skills. The ability to priorities and juggle multiple responsibilities. Excellent communication skills. Management and administration skills. Problem-solving skills. Organisational skills. Language - Requirement: Proficient in English and Chinese The Company will provide Tier -2 Sponsorship for the right candidate

Plan and coordinate work schedules for the team. Assign daily tasks, delegate responsibilities effectively, and monitor progress. Advise and oversee the handling of all business correspondence, including customer enquiries, complaints, and inter-departmental communications. Maintain accurate records relating to vehicle accounts, rentals, sales, customer feedback, and performance data. Ensure internal procedures, especially those related to rental policy issuance, insurance documentation, and vehicle endorsements, are correctly followed. Organise and manage the office’s physical and digital resources. Collaborate with the team to process new client registrations and help implement promotional campaigns. Provide day-to-day leadership to administrative and customer service staff.

Ø Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Ø Hiring, training, and overseeing new staff. Ø Responding to customer complaints and concerns in a professional manner. Ø Developing and arranging promotional material and in-store displays. Ø Preparing detailed reports on buying trends, customer requirements, and profits. Ø Monitoring inventory levels and ordering new items. Ø Checking that ingredients remain fresh and safe for consumption. Ø Stay up-to-date on industry trends and new grilling techniques. Ø Ensuring that your workstation remains clean and orderly at all times.

- Determine staffing, financial, material and other short- and long-term requirements - Handles ad hoc queries across the long leasehold and short leasehold portfolio - Manage lease events such as renewals, liaising with the director - Arrange viewings with potential tenants, draft tenancy agreements, arrange tenancy checks and protection of deposits and become point of contact for the tenant during the tenancy of property - Arrange tradeperson if the property needs any repairs and maintenance - Oversee arrears cases, including covenant amendments and disputes - Manage general upkeep, maintenance and security of the property’s amenities - Make sure that the amenities meet health and safety standards and legal requirements - Examine and assess housing applications, advises on rent levels, investigate complaints and liaise with tenants’ association and social workers to resolve any issues as required - Oversees the support services of a business, such as catering, IT, utilities and physical environment - Advises on energy efficiency of the property standards as required by the law - Discusses client’s requirements and may advise client on the purchase of property and land for further portfolio expansion purposes. - Conduct property viewings on behalf of the client to purchase new properties and look after the process of purchase completion, property refurbishment if needed and furnishing of the property. - Conduct or arrange for surveys of properties including valuation survey and structural survey - Get builder quotes, architects' quotes, solicitor quotes, furnishing quotes - Arrange for project management of the property refurbishments and regularly update the client on progress - Liaise with the building regulation team, planning department at councils, HMO license officers etc. - Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts

Job Description: We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring that every visitor feels valued and attended to. Your ability to communicate effectively and help guests with their needs will be key to your success in this role. Responsibilities: - Greet guests warmly upon arrival and guide them to their tables. - Manage reservations and ensure efficient seating arrangements. - Answer phone calls with excellent phone etiquette, taking reservations or providing information as needed. - Assist guests with inquiries, ensuring they receive the highest level of service throughout their visit. - Collaborate with venue staff to maintain smooth operations during busy periods. - Maintain cleanliness and organisation of the host/host area, ensuring it is presentable at all times. - Handle guest complaints or concerns professionally, striving for resolution and guest satisfaction. - Will be required to work weekends and night shifts. Experience: - Previous experience in hospitality or guest services is preferred but not essential. - Strong communication skills, both verbal and written, are necessary for effective interaction with guests and team members. - A background in restaurant or bar environments would be advantageous. - Ability to multitask in a fast-paced environment while maintaining attention to detail. - A positive attitude and willingness to help others are essential traits for this role. - Knowledge of using Sevenrooms reservation system effectively. Join us as a Host/Host, where your dedication to hospitality will shine through every interaction!

Assist the sales team with administrative tasks. Prepare sales quotes for customers. Process customer orders. Manage sales documentation. Respond to customer inquiries and resolve complaints. Maintain accurate sales data. Prepare sales reports. Track sales targets and progress. Assist in marketing and promotions.

We are currently seeking an enthusiastic, passionate and experienced Sales Coordinator to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Coordinator to match the expansion of our business and to meet the enhanced customers’ demand. Key skills and Experience: The prospective applicant needs to demonstrate the following: - To provides information to customers on products and prices. - To help customers to place orders online through social media platforms. - To fields telephone enquiries from prospective customers on behalf of the sales team. - To prepares sales invoices and maintains records and accounts of sales activity. - To handles customer complaints or forwards them to relevant member of sales team. - Coordinate with suppliers, warehouses, and shipping departments. - To carries out general sales and marketing administrative duties. In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Coordinator looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

📍 Location: City of London (Central London) 🕒 Job Type: Full-Time 💷 Salary: Competitive Hourly Rate + Tips 📅 Start Date: Immediate Start Available Join Our Team! Are you passionate about great food and top-notch service? We’re looking for friendly, energetic, and reliable waiters/waitresses to join our team at a vibrant and authentic Indian restaurant in the heart of London. What You’ll Do: Welcome guests and provide a warm, attentive dining experience Take orders and serve food and drinks with efficiency and accuracy Offer menu guidance and promote daily specials Maintain cleanliness and organisation of dining area Work collaboratively with kitchen and bar staff Handle customer queries and complaints with professionalism What We’re Looking For: Previous experience in a similar role is preferred but not essential – we provide training A positive attitude and a genuine passion for hospitality Excellent communication and customer service skills Ability to multitask and work well under pressure Punctuality, reliability, and team spirit Flexibility to work evenings, weekends, and holidays Why Work With Us? Be part of a welcoming and close-knit team Staff meals and additional tips included Training and career progression opportunities Great central location with excellent transport links Work in a fast-paced, exciting environment with a strong cultural identity 🎯 Whether you’re a seasoned server or just starting out, if you love people and Indian cuisine, we’d love to hear from you! 📩 Apply now with your CV and a short cover message.

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start

Middeys’s  is a fast-paced, high-energy restaurant. We are looking for enthusiastic and experienced waiters/waitresses to join our team and deliver exceptional service to our valued guests. Responsibilities: Provide excellent customer service and ensure guest satisfaction Take food and beverage orders accurately and efficiently Deliver orders to tables in a timely manner Provide menu recommendations and answer customer questions Collaborate with kitchen and bar staff to ensure smooth operations Handle guest complaints or concerns with professionalism Maintain cleanliness and presentation of the dining area Requirements: Minimum of 2 years of experience as a waiter/waitress in a busy restaurant setting Strong knowledge of food and beverage service Excellent communication and interpersonal skills Ability to multitask and remain calm under pressure Flexible availability, including evenings, weekends, and holidays A team player with a positive attitude