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Record and input complaints into our CMS. Feedback to other areas of the business on the causes of complaints, making recommendations to mitigate any future risks. Inform customers of the outcome of their complaints over the phone and in writing, explaining your decision and their options.

Benefits of being a Complaints Handler at Zuto:.

As they continue to grow, they’re looking to expand their Complaints department by hiring a motivated Complaints Administrator to support their team. The Complaints Administrator Role:. Log incoming complaints across various categories.

As they continue to grow, they’re looking to expand their Complaints department by hiring a motivated Complaints Administrator to support their team. The Complaints Administrator Role:. Log incoming complaints across various categories.

Hands-on duties of handling complaints from clients whilst the team is in its infancy. Supporting complaints specialists in their investigations, bringing these to a timely resolution. You will also be required to have a comprehensive understanding of the Financial Conduct Authority complaints re...

As they continue to grow, they're looking to expand their Complaints department by hiring a motivated. The Complaints Administrator Role:. Log incoming complaints across various categories.

The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activities in line with the ombudsmen code. You will play a key role in ensuring policy, process and regulations are followed, ensuring you provide a prof...

This is a newly created role thats ideal for someone with experience in complaints / compliance within insurance who really wants to make an impact in their next role! The Compliance and Complaints Co-ordinator role will be 70% complaints management and 30% compliance co-ordination. We are curren...

As they continue to grow, they’re looking to expand their Complaints department by hiring a motivated Complaints Administrator to support their team. Log incoming complaints across various categories. Provide administrative support to complaint handlers, including some phone-based support for que...

Benefits of being a Complaints Handler at Zuto:. Feedback to other areas of the business on the causes of complaints, making recommendations to mitigate any future risks. Evidence of working in a complaint’s role, managing complex complaints.

Complaints Administrator * Competitive salary of £23,000 - £25,000 * Work within a fast-paced and supportive team office environment About the Client: Our client is a well-established Credit Broker ...

Complaints Handler Salary - £28,500 Location - Manchester No weekend work, 9am-6pm Monday to Friday Why Zuto? The UK's Top 25 Best Large Companies to Work For Join our team of passionate Zutonites ...

Negotiate suitable resolutions to complaints with customers * Provide detailed summaries of complaints issues for operational meetings and forums * Identify complaint and other customer feedback ...

Ensure prompt and satisfactory response and resolution to all sales and customer queries and complaints. * Ensure that the customer service marketing database is kept up to date with performance data ...

Do you have experience in complaints handling, regulation or contracts? Are you looking for your next law firm risk and compliance role? If this sounds like you, keep reading. A forward-thinking ...

Key Responsibilities · Dealing directly with customers either by telephone or electronically · Handling and resolving customer complaints · Obtaining and evaluating all relevant information to ...

A full UK driving licence Schemes are likely to include alterations to the highway following complaints from members of the public / councils. The role will require the input of traffic regulation ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

Co-ordinate internal and external non-conformances / complaints to ensure timely root cause analysis, corrective action and continuous improvement of manufacturing operations. * Provide on time ...

Handling queries and complaints Academic Administrator Requirements * Proven administrative skills (well-organised, clear-thinking, proactive, and effective) obtained through demonstrable experience

Manage complaints and non-conformance systems to identify trends and drive improvements. * Support raw materials management, including risk assessments and compliance monitoring. * Maintain accurate ...

Investigate complaints and non-conformances, implementing corrective actions. * Manage internal audits and quality metrics, identifying improvement areas. * Lead and train your team, ensuring skilled ...

Keep confidential records of customer interactions, transactions, comments and complaints, using inhouse systems * Comply with company policies and procedures * Liaise with internal departments where ...